DSC PGP9914 - Installation Guide - 2025

D-308445
D-308445 PGPx914 Rev. 02
PGPx914 Wireless PIR Motion Detector
Installation Guide
About PGPx914
The PGPx914 is a microprocessor-controlled wireless digital PIR detector, with optional pet immunity.
The device has the following features:
• Dealer lock down
• Two-factor authentication
• Fresnel and cylindrical lenses with uniform detection sensitivity throughout its operating range, up to 12
meters (39 ft)
• Target Specific Imaging™ (TSI) technology is used for distinction between humans and pets weighing up to 38
kg (85 lb)
• The advanced True Motion Recognition™ algorithm (patented) distinguishes between the true motion of an
intruder and any other disturbances which may cause false alarms
• No vertical adjustment is needed
• Motion event counter determines whether one (high sensitivity) or two (low sensitivity) consecutive motion
events trigger an alarm
• Very low current consumption
• Microprocessor-controlled temperature compensation
• Front and back tamper protection
• Temperature sensing and reporting
• Remote firmware upgrade
• Low battery indication
• Battery reporting
Installation guidelines
The reference to PGPx914 throughout this manual includes the models PGP9914 and PGP8914.
CAUTION
:
Only qualified personnel may install this equipment. Place this device in non-hazardous indoor
locations only.
Important
:
Check the device and the entire alarm system weekly to ensure optimal performance.
Note
:
To comply with FCC and ISED Canada RF exposure compliance requirements, locate the device at a
distance of at least 20 cm from all persons during normal operation. Do not co-locate the antennas used for
this product, or operate them in conjunction with any other antenna or transmitter.
*D-308445* Figure 1: PGPx914
Callout
Description
A
Lens
B
Battery pull-tab
C
Enroll button
D
Tamper switch
For more information refer to About PGPx914
.
Figure 2: Optimizing detection and avoiding false alarms
1. Do not install near high-voltage electrical lines.
2. Keep away from heat sources.
3. Do not install outdoors.
4. Avoid direct sunlight.
5. Do not expose to air drafts.
6. Do not install behind partitions.
7. Do not mount on an unstable surface.
8. Install on a solid and stable surface at a height of 1.8 m to 2.4 m (6 ft to 8 ft).
Warning!
Do not obscure partially or completely the device's field of view.
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Installation guidelines Enrolling the device
1. Refer to the control panel installation manual for the complete set of enrollment instructions and testing
procedures.
2. From the
Installation
menu, select
Devices
>
Security Sensors
>
Auto Learn Sensor
to add a new device.
3. Remove the battery pull-tab to power on the device and begin the auto-enrollment process. If the battery
pull-tab is not available or if the device does not automatically enroll, open and close the device cover to
trigger the enrollment. Alternatively, press the enroll button until the orange LED light turns on. See Figure 1
C.
4. If requested, enter the PIN code printed on the device label.
5. To manually enroll the device:
a. Scan the QR Code on the device box, using the IQ4 camera or IQ installer if available, or see step b.
b. Manually enter the device ID, printed on the product label, in the format ID:125-xxxx.
Note
:
If the device has been powered up for more than 48 hours it will be identified by the system only
after the device has been reset.
The PGPx914 is enrolled with device ID 125-XXXX. In fall back mode it enrolls as PGx914 with device ID 126-
XXXX.
6. Select the desired zone.
7. Configure any device parameters that are required.
8. Mount and test the device. See Local diagnostics test
for information on testing the device.
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Enrolling the device Configuring the device parameters
1. Enter the
DEVICE SETTINGS
menu and select the required configuration as described in the following table.
On the IQ panel, select
Installation
>
Devices
>
Security Sensors
>
Edit Sensor
Table 1: Configuration options
Option
Action
Activation LED
Define whether the alarm LED indication will be activated.
Optional settings:
Enable
(default) and
Disable
.
Detection Event counter
Define whether an alarm will be activated upon continued motion (low
sensitivity) or upon a single alarm event (high sensitivity).
Optional settings:
One Event
and
Two Event
(default).
High Traffic Shutdown
Define whether the device is active when the system is disarmed.
Optional settings:
No Timeout
,
5 s delay
,
15 s delay
,
30 s delay
,
1 min
delay
,
2 min delay
(default),
5 min delay
,
10 min delay
,
20 min delay
and
60 min delay
,
Disabled During Disarm
.
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Configuring the device parameters Installing the pet mask
Install the pet mask if you require pet immunity. The optimal installation height for pet immunity is 2.1 m (7 ft),
measured from the center of the device. Pet immunity is for pets weighing up to 38 kg (85 lb).
Note
:
Pet mask not evaluated by UL/ULC
Note
:
Pet immunity is not supported at heights of 2.4 m (8 ft) and above. Do not install the pet mask if you are
mounting the device at this height or above.
Table 2: Required mounting height
Distance to opposite wall
Mounting height
8 m (26 ft) or less
1.8 m to 2.1 m (6 ft to 7 ft)
8 m to 12 m (26 ft to 39 ft)
2.1 m (7 ft)
1. To open the device cover, use a screwdriver to loosen the cover screw located on the underside of the device.
See A1 in the following figure. Press the snap to separate the base from the cover. See A2 in the following
figure.
Figure 3: Device cover removal
2. Insert the tabs at the base of the pet mask into the bottom holes and align the tabs on the sides with the
holes on both sides. See the following figure.
3. Press down gently to install the pet mask.
Figure 4: Installing the Pet Mask
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Installing the pet mask 4. To close the device cover, clip the cover onto the device base and tighten the cover screw. See the following
figure.
Figure 5: Closing the device cover
Removing the pet mask
Remove the pet mask if you do not require pet immunity.
1. Open the device cover. See Figure 3.
2. To remove the pet mask, gently squeeze inward and then lift outwards. See the following figure.
Figure 6: Removing the Pet Mask
3. Close the device cover. See Figure 5.
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Removing the pet mask Mounting the device using tape
Important
:
When the device is mounted using tape, back tamper protection is not available
1. Peel the release liners off the two strips of double-sided adhesive tape and attach the tape to the back of the
bracket.
See Figure 7 A for flat surface mounting and B for corner surface mounting.
Figure 7: Double-sided adhesive tape placement on the bracket
2. For corner surface mounting, ensure the corner mounting insert is attached to the back of the corner
bracket. See Figure 7 B.
3. Mount the bracket on the wall.
4. Align the device with the bracket. See A1 in the figure below.
5. Slide the device upward until a click is heard. See A2 and A3 in the figure below.
Figure 8: Attaching the device to the flat bracket
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Mounting the device using tape Mounting the device using screws
Note
:
Mounting using screws is required for UL/ULC commercial burglary and residential fire type
installations. Wall tamper (break-away segment) shall also be enabled.
Note
:
Make sure to fasten the break-away segment to the frame. If the device is forcibly removed from the
wall, this segment will break away from the base, causing the tamper switch to open.
Wall tamper is required for UL/ULC commercial burglary and residential fire installations.
1. To mount the device on a flat surface, screw the flat bracket to the wall. See the following figure.
Figure 9: Flat bracket screw installation
2. To mount the device on a corner surface, ensure the corner mounting insert is attached to the back of the
corner bracket. See B in the following figure.
Figure 10: Corner bracket screw installation
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Mounting the device using screws Callout
Component
B
Corner mounting insert
C
Corner bracket
D
Stopper snap
E
Break-away segment
3. Screw the corner bracket to the wall. See C in the previous figure.
4.
Optional:
If the installation surface does not allow for mounting the bracket with screws in the right side,
screw the corner bracket using the two left side screw holes. See D in the previous figure.
Important
:
When mounted like this, back tamper protection is not available.
5. Align the device with the bracket. See A1 in the following figure.
6. Slide the device upward until a click is heard. See A2 and A3 in the following figure.
Figure 11: Attaching the device to the corner bracket
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Mounting the device using screws Disassembling the device from the bracket
1. Open the device cover. See Figure 3.
2. Remove the battery.
3. Use a screwdriver to press on the stopper snap to release the device base from the bracket. See A1 in the
following figure.
4. Slide the device downwards to remove it from the bracket. See A2 in the following figure.
Figure 12: Disassembling the device from the bracket
Replacing the battery
CAUTION
:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the manufacturer's instructions and according to local rules and regulations.
Note
:
It is recommended to wait about 1 minute after battery removal before inserting the new battery.
1. Remove the device cover. See Figure 3.
2. Remove the battery. See A1 in the following figure.
3. Insert the new battery while observing battery polarity. See A2 in the following figure.
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Disassembling the device from the bracket Figure 13: Battery removal and insertion
4. Press down on the battery until it fits into place.
5. Close the device cover and fasten the cover screw. See Figure 5.
Note
:
After restoring a low battery, the system may take up to 5 minutes to clear the trouble.
Local diagnostics test
After power-up or closing the cover, the device automatically enters Test Mode for 15 minutes. To manually enter
the devices into Test Mode refer to the Control Panel Installer Guide.
1. Before you start the test, remove the device cover from the base. See Figure 3.
2. Close the cover to return the tamper switch to its normal position.
3. The device enters a 2 minute stability period. During this time the red LED blinks.
4. Walk-test the coverage area. See the figure below. Walk across the far end of the coverage pattern in both
directions. The red LED lights each time your motion is detected followed by 3 LED blinks.
The following table indicates received signal strength indication:
Table 3: Signal strength indication
LED response
Reception
Green LED blinks
Strong
Orange LED blinks
Good
Red LED blinks
Poor
No blinks
No communication
Important
:
Reliable reception must be assured. Therefore, poor signal strength is not acceptable. If you
receive a poor signal from the device, relocate it and re-test until a strong signal strength is received (in
regions requiring UL-compliant installation, only strong signal strength is permitted).
Note
:
It is recommended to have a strong signal strength and you must verify the signal strength using
the control panel's diagnostic test. For detailed Diagnostics Test instructions, refer to the control panel
installer guide.
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Local diagnostics test Figure 14: Coverage pattern walk test
Fresnel and cylinder type lens with optical attenuation (pet mask) in the lower pattern part of the lens.
Number of beams / curtains: 18 Fresnel far, 10 Cylinder mid, 6 Cylinder close.
Important!
Instruct the user to walk test at least once a week to verify proper function of the device.
After installation verify the product functionality with the compatible receivers models as indicated in this
manual.
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Local diagnostics test Specifications
Frequency band
868 to 869 MHz, 912 to 919 MHz
Max Tx power
14 dBm @ 868 MHz, @915 MHz
Modulation
GFSK
Communication Protocol
PowerG
Battery Type
3 V Lithium CR-123A Panasonic, Duracell, and GP only
Battery Life
6 to 8 years with typical use at room temperature 25°C (77°F)
Note
:
Not evaluated by UL/ULC.
Low Battery Threshold
2.4 V at room temperature 25°C (77°F)
Operating Temperature
-10°C (14°F) to 5
5
°C (1
31
°F). UL verified range: 0ºC (32°F) to 49ºC (120°F )

only
Storage Temperature
-20°C (-4°F) to 60°C (140°F)
Relative Humidity
Up to 95% non-condensing. For UL installations: 5 % to 93 % with no
condensation.
Dimensions (LxWxD)
86 mm x 63 mm x 40 mm (3.4 in. x 2.5 in. x 1.6 in.)
Weight (including battery)
85 g (3 oz)
UL/ULC Installation
Mounting the device at a height lower than 2.4 m (8 ft) may reduce the
maximum range of the detector. The dead zone in UL/ULC installation is
up to 2.4 m (8 ft).
Max. coverage
12 m (39 ft) / 90°
Pet immunity
Up to 38 kg (85 lb)
Color
White
Compliance with standards
The PGPx914 complies with the following standards:
PGP9914
FCC (915 MHz)
: 47CFR part 15
ISED (915MHz)
: RSS-247
UL/ULC
: UL 639, ULC S306
Europe (868 MHz)
: EN 300220, EN 301489, EN 50130-4, EN 50130-5, EN 61000-6-3,
EN 62368-1, EN 50131-1, EN 50131-5-3, EN 50131-2-2 Grade 2, Class II and EN
50131-6 Type C
PGP8914
UK (868 MHz)
: is suitable for use in systems installed to conform to PD6662 at
Grade 2 and environmental class II, DD243 and BS8243
Certified by Applica Test & Certification AS in accordance with EN 50131-2-2, EN 50131-5-3, EN 50131-6, EN 50130-4,
EN 50130-5. Security Grade 2 and Environmental Class II.
Simplified EU declaration of conformity
Hereby, Tyco Safety Products Canada Ltd. Declares that the radio equipment type PGP8914 is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:
http://dsc.com/pdf/xxxxxx
FCC and ISED Canada Compliance Statement
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Specifications This device complies with FCC Rules Part 15 and with ISED license-exempt RSS standard(s). Operation is subject to
two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference that may be
received or that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
To comply with FCC Section 1.1310 for human exposure to radio frequency electromagnetic fields and IC
requirements, implement the following instruction:
A distance of at least 20cm. between the equipment and all persons should be maintained during the operation of
the equipment.
Le dispositif doit être placé à une distance d'au moins 20 cm à partir de toutes les personnes au cours de
son fonctionnement normal. Les antennes utilisées pour ce produit ne doivent pas être situés ou exploités
conjointement avec une autre antenne ou transmetteur.
Note
:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
WARNING:
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance (Tyco Safety Products Canada Ltd.) could void the user’s authority to operate the equipment.
UL/ULC notes
The PGP9914 has been listed by UL for commercial and residential burglary applications and by ULC for residential
burglary applications in accordance with the requirements in the Standards UL 639 and ULC-S306 for Intrusion
Detection Units. For UL/ ULC installations use this device only in conjunction with compatible DSC/Tyco wireless
receivers: HSM2HOST9, HS2LCDRF(P)9, HS2ICNRF(P) 9, HS2LCDRFPRO9, PG9920, IQ Pro, IQ Pro P, and Qolsys
IQPanel2, IQHub, IQPanel4, IQ4 Hub, PGPHOSTx, and IQ4NS . After installation, verify the product functionality in
conjunction with the compatible receiver used.
Safety Instructions
Read the safety information before you install the equipment.
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Compliance with standards The detector shall be installed and used within an environment that provides the pollution degree max 2 and over
voltages category II in non-hazardous locations, indoor only. The equipment is designed to be installed by SERVICE
PERSONS only; (SERVICE PERSON is defined as a person having the appropriate technical training and experience
necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to
minimize the risks to that person or other persons).
WEEE Product recycling declaration
For information regarding the recycling of this product you must contact the company from
which you originally purchased it. If you are discarding this product and not returning it for
repair then you must ensure that it is returned as identified by your supplier. This product is
not to be thrown away with everyday waste.
Directive 2012/19/EU Waste Electrical and Electronic Equipment.
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Compliance with standards Limited Warranty
Digital Security Controls warrants that for a period of 12 months from the date of purchase, the product shall
be free of defects in materials and workmanship under normal use and that in fulfilment of any breach of such
warranty, Digital Security Controls shall, at its option, repair or replace the defective equipment upon return of the
equipment to its repair depot. This warranty applies only to defects in parts and workmanship and not to damage
incurred in shipping or handling, or damage due to causes beyond the control of Digital Security Controls such
as lightning, excessive voltage, mechanical shock, water damage, or damage arising out of abuse, alteration or
improper application of the equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other
warranties, whether expressed or implied and of all other obligations or liabilities on the part of Digital Security
Controls. Digital Security Controls neither assumes responsibility for, nor authorizes any other person purporting
to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability
concerning this product.
In no event shall Digital Security Controls be liable for any direct, indirect or consequential damages, loss of
anticipated profits, loss of time or any other losses incurred by the buyer in connection with the purchase,
installation or operation or failure of this product.
Warning:
Digital Security Controls recommends that the entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected.
Important Information:
Changes or modifications not expressly approved by Digital Security Controls could void the
user’s authority to operate this equipment.
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D-308445 PGPx914 Rev. 02
Limited Warranty EULA
IMPORTANT READ CAREFULLY: DSC Software purchased with or without Products and Components is copyrighted
and is purchased under the following license terms:
This End User License Agreement ("EULA") is a legal agreement between You (the company, individual or entity
who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety
Products Canada Ltd. ("DSC"), the manufacturer of the integrated security systems and the developer of the
software and any related products or components ("HARDWARE") which You acquired.
If the DSC software product ("SOFTWARE PRODUCT" or "SOFTWARE") is intended to be accompanied by
HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE
PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed
materials, and "online" or electronic documentation.
Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end user license
agreement is licensed to You under the terms of that license agreement.
By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE PRODUCT, You agree
unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any
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SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE. This EULA grants You the following rights:
(a) Software Installation and Use - For each license You acquire, You may have only one copy of the SOFTWARE
PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used
concurrently on or from different computers, including a workstation, terminal or other digital electronic device
("Device"). In other words, if You have several workstations, You will have to acquire a license for each workstation
where the SOFTWARE will be used.
(c) Backup Copy - You may make back up copies of the SOFTWARE PRODUCT, but You may only have one copy per
license installed at any given time. You may use the back up copy solely for archival purposes. Except as expressly
provided in this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including the printed
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2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse engineer,
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and conditions of this EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component parts may
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(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT
is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be
used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or
post it on a server or web site.
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EULA (e) Software Product Transfer - You may transfer all of Your rights under this EULA only as part of a permanent
sale or transfer of the HARDWARE, provided You retain no copies, You transfer all of the SOFTWARE PRODUCT
(including all component parts, the media and printed materials, any upgrades and this EULA), and provided
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include all prior versions of the SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the
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its component parts.
(g) Trademarks - This EULA does not grant You any rights in connection with any trademarks or service marks of
DSC or its suppliers.
3. COPYRIGHT
All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images,
photographs, and text incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any
copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copy the printed materials
accompanying the SOFTWARE PRODUCT. All title and intellectual property rights in and to the content which may
be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and may be
protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to
use such content. All rights not expressly granted under this EULA are reserved by DSC and its suppliers.
4. EXPORT RESTRICTIONS
You agree that You will not export or re export the SOFTWARE PRODUCT to any country, person, or entity subject to
Canadian export restrictions.
5. CHOICE OF LAW: This Software License Agreement is governed by the laws of the Province of Ontario, Canada.
6. ARBITRATION
All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in
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arbitration shall be Toronto, Canada, and the language of the arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY
DSC PROVIDES THE SOFTWARE "AS IS" WITHOUT WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL
MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT
DSC shall not be responsible for problems caused by changes in the operating characteristics of the HARDWARE, or
for problems in the interaction of the SOFTWARE PRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK
IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT,
DSC'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHALL BE LIMITED TO THE
GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN
DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES
THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES
NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT
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EULA EULA
©2025 Johnson Controls. All rights reserved. JOHNSON CONTROLS and DSC are trademarks and/or registered trademarks. Unauthorized use is
strictly prohibited.
D-308445 PGPx914 Rev. 02
ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR
LIABILITY CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY
UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR
ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS
OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR
REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD
PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely tested on a regular basis. However, despite
frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
SOFTWARE PRODUCT to fail to perform as expected.
Website: www.dsc.com
Tech. support: 1-800- 387-3630
29011099R003