Frequently Asked Questions

What Is The Awareness Zone Type on PROA7 and PROA7PLUS?
Awareness is a zone type for the Resideo PRO Series. It signifies activity in an area without reporting a signal to monitoring. Keep reading to learn more.
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How Do I Integrate a Sensibo Thermostat with Alarm.com?
Install the Sensibo controller. Set up the Sensibo App. In Alarm.com, Add Device, choose Sensibo and enter the your login. Keep reading for a full walkthrough.
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Can I Connect The Qolsys IQ Panel 4 To IP Monitoring?
You can connect the Qolsys IQ Panel 4 to WIFI for IP monitoring, however, you must register it for cellular communication also. Read on for IQ Panel 4 details.
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Can All Lyric Sensors be Used on a PROA7 or a PROA7PLUS?
The answer to this question depends on whether or not you have a mix of both 2GIG and 5800 Sensors on the Lyric. Keep reading for full information on upgrading.
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Does the Qolsys IQ Panel 4 Support The Use of Prox Tags?
Yes, with the correct keypad, the IQ Panel 4 can support the use of prox tags for arming and disarming. Click the link to keep reading, for all the details.
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How Do I Add My Genie® Garage Door to Total Connect 2.0?
Log into TC2, choose Devices, then Add/Remove Devices. Click the Genie logo, provide login credentials then choose garage doors to control. Read on for details.
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How Do I Pair My Overhead Door™ with Total Connect 2.0?
You can pair an Overhead Door™ with TC2 by logging into the app, adding an Overhead Door™ in devices, then entering your credentials. Read on for full info.
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How Do I Enable Live Camera Viewing on A Qolsys IQ4 Hub?
Stream ADC cameras on a Qolsys IQ4 Hub by connecting it to WIFI and enabling the option via Alarm.com. Follow this FAQ for the steps to enable live viewing.
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What Features Are Supported on Alarm.com for Android Auto™?
This feature allows you to run scenes Home and Away, control garage doors, receive notifications, and perform notification-specific actions. Read on for more.
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How Do I Use SmartStart to Enroll Z-Wave on an IQ Panel 4?
Choose SmartStart in the Z-Wave device installation menu, and scan the QR code. Turn on the Z-Wave device. Keep reading for a full SmartStart walkthrough.
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