IQ5 Hub with Verizon LTE Frequently Asked Questions
How Do I Delete a Z-Wave Device From the IQ5 Hub Panel?
Learn how to delete a Z-Wave device from the IQ5 Hub. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
How Do I Add a Z-Wave Lock to the IQ5 Hub Security Panel?
Learn how to add a Z-Wave lock to the IQ5 Hub. Go to Advanced Settings, Installation, Devices, Z-Wave Devices, and use Add Device to include and name your lock.
How Do I Arm the IQ5 Hub Security System With a Keyfob?
Learn how to arm the IQ5 Hub with a keyfob. Enroll a PowerG keyfob as a sensor, then press the Away or Stay button to arm the system without the touchscreen.
How Do I Delete a Sensor on the IQ5 Hub Security System?
Delete a sensor from the IQ5 Hub by swiping down, selecting Settings, entering code 1111, then navigating to Devices, Security Sensors, and Delete/Replace.
How Do I Find and Watch Video Tutorials on the IQ5 Hub?
Watch video tutorials on the IQ5 Hub by touching the Message Center icon in the upper right corner, then selecting the Video Tutorials tab to browse content.
What Does Bypassing a Zone Do on an IQ5 Hub Security System?
Bypassing a zone on the IQ5 Hub removes a sensor from protection for one arming cycle. A bypassed zone will not sound an alarm if it is tripped while armed.
Where Do Disarm Photos Appear on the IQ5 Hub Camera Page?
The IQ5 Hub has no built-in camera and cannot take disarm photos. This feature is only available on the IQ Panel 5, which includes a 13 MP PortraitView camera.
How Do I Run a Cellular LTE Test on the IQ5 Hub System?
Run a cellular LTE test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then System Tests and Cellular Test. Select Start.
What Is Quick Arm on the IQ5 Hub Alarm Security System?
Quick Arm on the IQ5 Hub arms the system without a user code. Secure Arming, which is disabled by default, must remain off for Quick Arm to function correctly.
How Do I Check for Software Updates on the IQ5 Hub Panel?
Check for software updates on the IQ5 Hub by swiping down, selecting Settings, then Advanced Settings, entering code 1111, and choosing Upgrade Software.
Learn how to delete a Z-Wave device from the IQ5 Hub. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
Added:
How Do I Add a Z-Wave Lock to the IQ5 Hub Security Panel?
Learn how to add a Z-Wave lock to the IQ5 Hub. Go to Advanced Settings, Installation, Devices, Z-Wave Devices, and use Add Device to include and name your lock.
Added:
How Do I Arm the IQ5 Hub Security System With a Keyfob?
Learn how to arm the IQ5 Hub with a keyfob. Enroll a PowerG keyfob as a sensor, then press the Away or Stay button to arm the system without the touchscreen.
Added:
How Do I Delete a Sensor on the IQ5 Hub Security System?
Delete a sensor from the IQ5 Hub by swiping down, selecting Settings, entering code 1111, then navigating to Devices, Security Sensors, and Delete/Replace.
Added:
How Do I Find and Watch Video Tutorials on the IQ5 Hub?
Watch video tutorials on the IQ5 Hub by touching the Message Center icon in the upper right corner, then selecting the Video Tutorials tab to browse content.
Added:
What Does Bypassing a Zone Do on an IQ5 Hub Security System?
Bypassing a zone on the IQ5 Hub removes a sensor from protection for one arming cycle. A bypassed zone will not sound an alarm if it is tripped while armed.
Added:
Where Do Disarm Photos Appear on the IQ5 Hub Camera Page?
The IQ5 Hub has no built-in camera and cannot take disarm photos. This feature is only available on the IQ Panel 5, which includes a 13 MP PortraitView camera.
Added:
How Do I Run a Cellular LTE Test on the IQ5 Hub System?
Run a cellular LTE test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then System Tests and Cellular Test. Select Start.
Added:
What Is Quick Arm on the IQ5 Hub Alarm Security System?
Quick Arm on the IQ5 Hub arms the system without a user code. Secure Arming, which is disabled by default, must remain off for Quick Arm to function correctly.
Added:
How Do I Check for Software Updates on the IQ5 Hub Panel?
Check for software updates on the IQ5 Hub by swiping down, selecting Settings, then Advanced Settings, entering code 1111, and choosing Upgrade Software.
Added: