How Do I Turn Off WIFI Warning Messages on the IQ Panel 5?

To turn WIFI warning messages on or off on the IQ Panel 5, swipe down and touch Settings, then Advanced Settings, and enter your Installer Code. Next, touch Installation, then Installer Settings, and toggle the WIFI Warning Messages setting on or off to the preference that you want here.

About WIFI Warning Messages

WIFI Warning Messages on the IQ Panel 5 (available in AT&T LTE and Verizon LTE) is a nudge to keep the panel online. When it is enabled, the panel display automatically reverts to the Manage My System page as its default page any time WIFI is not connected, which is meant to prompt you to reconnect. Since a steady WIFI connection helps features like camera streaming and faster updates work their best on your security system, the reminder is there to keep you from overlooking a dropped connection.

The setting is enabled by default. Some people find the automatic switch to the Manage My System page distracting, especially if their panel is intentionally run on cellular only or sits where WIFI is spotty. Turning WIFI Warning Messages off stops the panel from jumping to that page, so it stays on your normal home screen even when WIFI is disconnected. It does not change whether the panel uses WIFI, only whether it shows this reminder.

Before You Begin

WIFI Warning Messages is in the Installer Settings, which require the Installer Code (1111 by default) or Dealer Code (2222 by default). The steps below use the Installer Code. Turning the reminder off is purely a display preference and does not affect your connection or your monitoring, so it is safe to disable if the behavior bothers you.

Turn WIFI Warning Messages On or Off

1. Swipe down and touch Settings. Swipe down from the top of the screen to open the Settings Tray, then touch SETTINGS.
   
   Swipe down from the top of the screen to open the Settings Tray.Touch Settings in the Settings Tray.
2. Touch Advanced Settings and enter your Installer Code. Touch ADVANCED SETTINGS, then enter your Installer Code (1111 by default). The Dealer Code (2222) works here too. The panel advances automatically after a valid code.
   
   Touch Advanced Settings.Enter your Installer Code (1111 by default).
3. Touch Installation, then Installer Settings. Touch INSTALLATION, then open INSTALLER SETTINGS and find the WIFI Warning Messages setting.
   
   Open Installer Settings and find WIFI Warning Messages.
4. Toggle the setting. Turn WIFI Warning Messages off to stop the panel from reverting to the Manage My System page when WIFI drops, or leave it on to keep the reminder. Your change takes effect right away.
   
   Toggle WIFI Warning Messages on or off.

Tips

If the panel keeps jumping to the Manage My System page, that is WIFI Warning Messages telling you the WIFI is down, so it can be a useful prompt to fix the connection rather than something to ignore. Turn it off when you run the panel on cellular on purpose or when weak WIFI makes the reminder more of a nuisance than a help. Keeping the panel connected to WIFI is still a good idea either way, since it supports faster software updates and smoother camera streaming.

Turning WIFI warning messages on or off on the IQ Panel 5 controls whether the panel nudges you to reconnect a dropped WIFI connection. For help with WIFI warning messages or your panel's connection on your IQ Panel 5, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.