Alarm Grid vs. Vivint

One of our top goals at Alarm Grid is to be as transparent as possible so that consumers will know exactly what they are getting when they sign up for monitoring service. Our team of experts is ready to help you through the research process so that you can make the best security decision for your household. Read on to find out what makes Alarm Grid different from a traditional alarm monitoring company like Vivint. The Problem of Contracts With other monitoring companies, you might be locked into a contract that can last for up to five years. In order to escape this contract, you will usually have to pay off your entire account balance with the company. This can make it extremely difficult to leave your monitoring company, even for simple reasons like relocation. Additionally, since these companies know that the customer is locked into service with them, they will be less likely to provide customers with top-quality support. After all, why provide the best service possible if you know that your customers are stuck with you in the long run? At Alarm Grid, we pride ourselves in being a no-contract monitoring company. This means that our customers are free to terminate service at any time, without incurring any penalties. Not only does this offer freedom for our customers, it also motivates us to continuously provide you with the best service in the industry. We believe that as long as our service continues to meet or exceed your expectations, you'll never have any reason to switch companies. Trouble with Proprietary Systems Many alarm companies will provide you with a security system that you can slowly make payments on over time. Afterwards, the security system is supposedly yours to keep, allowing you to use it however you would like. Unfortunately, these security systems are usually proprietary devices that will only work with their original monitoring company. So while the security system may be “yours”, it is only useful if you retain monitoring service with your current monitoring company. And since security systems are expensive to replace, this essentially forces you to commit to your current company or purchase a costly replacement. The systems from Alarm Grid are all built by professional, name-brand alarm manufacturers. They are also non-proprietary, giving you the option of choosing nearly any alarm monitoring company, and never locking you into service with just one provider. With us, your panel is truly yours to keep, even if it means taking your business elsewhere. This is another reason why it is in our best interest to always provide you with the outstanding service that you and your family deserve. Do-It-Yourself Most alarm companies promote their field service technicians as a positive aspect of their businesses. The traditional model involves sending a someone you don’t know to your home to install your security system. The visit can cost you hundreds of dollars for a simple service that you can usually easily complete yourself with little time and effort. From there, your monitoring company might lock you out of system programming by not telling you the installer code for your panel. This will force you to contact your alarm company and pay even more money for them to send out another stranger to your house every time you want to make a small change to your security system. Luckily, you can break this costly cycle with a security company like Alarm Grid. While installing your own security might seem intimidating at first, it really isn’t that difficult. Plus, you will always have access to our incredible online and phone support to help with any problems that you may come across. We will never send a stranger out to your home, and we will never lock you out of programming. Our goal is to help you understand your security system so that you have the power to make your own changes. Not only will this save you a huge amount of money, it will also allow you to get the most out of your system in the long run. Sign-Up for Alarm Grid If you’re ready to make the smart choice for home security, you can sign up for monitoring service from Alarm Grid right now. Check out the monitoring plans outlined below, and choose the one that is best for you. If you have any questions about our plans, our support team can be reached at 888-818-7728. Alarm Grid is proud to partner with Criticom Monitoring Services to provide our customers with the best central station monitoring in the entire industry. Criticom features three central monitoring stations located in California, Florida and New Jersey, ensuring that you and your family are always protected. Our central monitoring plans will allow you to connect to a live operator 24/7 who can contact emergency personnel in the event of a confirmed alarm. Help will always be available if you need it, and there will never be any activation fees, contracts or hidden charges. And as an added bonus, the affordable cost of a central monitoring plan can often be offset entirely with discounts on your homeowner’s insurance that you might receive by simply signing-up for monitoring service. Central station monitoring with Alarm Grid is available for any user located in the United States or Canada. If you do not require central station monitoring, or if you live in a country without access to Alarm Grid’s central monitoring, you can still receive service with our self-monitoring plans. These plans will still allow you to access all of the great services offered by Total Connect and, without being connected to a central station. In the event of an alarm, you will receive an instant notification via phone and email, allowing you to protect your home at all times, even when you are away. This makes Alarm Grid’s self-monitoring plans great for users who cannot receive our central station monitoring in their country, as well as those who simply do not wish to receive the service.