Better Business Bureau

Alarm Grid is listed on the Better Business Bureau as a company in good standing. Our focus on customer service has earned us one of the their highest ratings, as well as accolades from dozens of review sites all over the web. The reputation of Alarm Grid is one of the best ever achieved by a company in the home security space, and our BBB reputation reflects that. For those with questions or needs please let us know what they are by emailing support@alarmgrid.com or calling 888-818-7728. We invite you to test the incredible customer service Alarm Grid has built its reputation on. Let us show you what makes Alarm Grid so different.
Click for the BBB Business Review of this Burglar Alarm Systems - Dealers, Monitoring & Service in Lighthouse Point FL

Alarm Grid, in partnership with Criticom Monitoring Services, provides the most reliable and secure central station monitoring in the industry by offering the redundancy of 3 networked and load balanced monitoring facilities (NJ, FL and CA). Alarm Grid will monitor unlimited zones so you can be sure your family and property are safe and protected at all times while making you eligible for a homeowner’s insurance discount which can sometimes even cover the cost of your monitoring service. All of our UL Listed Central Station plans connect your system to a live operator 24/7 who can call the proper authorities for dispatching in case of a confirmed break-in, fire, or any other type of emergency. Alarm Grid is always there when you need us and best of all, we have no activation fees, no contracts, and no hidden charges!

Bronze

Basic Monitoring
  • UL Listed Central Station
  • Phone or Internet

$15

per month

Silver

Interactive Monitoring
  • UL Listed Central Station
  • Internet Monitoring
  • Arm / Disarm via Phone & Web
  • E-mail & Phone Alerts
  • Remote Z-Wave Control
Honeywell Total Connect

$25

per month

Platinum

Video & Cellular Monitoring
  • UL Listed Central Station
  • Cellular Monitoring
  • Arm / Disarm via Phone & Web
  • E-mail & Phone Alerts
  • Remote Z-Wave Control
  • Image Sensors
  • Video Surveillance
Honeywell Total Connect Alarm.com

$45

per month

While we always encourage central station service, some security system owners do not need or want a central station involved. Alarm Grid’s self monitoring plans are less expensive and allow access to the great features offered by Total Connect, Alarm.com, or Telguard without being connected to the central station. Additionally, aside from Self Bronze, all of Alarm Grid’s self monitoring plans allow remote access to the robust home automation options made available through a Z-Wave enabled security system. Whether you live in a region where central station service is not available or desired, self monitoring (offered world wide via internet communications) is a cost effective option for keeping you connected and up to date with your professional security system.

Self Bronze

Basic Interactive
  • E-mail & Phone Alerts
  • Internet Communication
  • Arm / Disarm via Phone & Web
Honeywell Total Connect

$10

per month

Self Silver

Z-Wave Interactive
  • E-mail & Phone Alerts
  • Internet Communication
  • Arm / Disarm via Phone & Web
  • Remote Z-Wave Control
Honeywell Total Connect

$15

per month

Self Gold

Cellular Interactive
  • E-mail & Phone Alerts
  • Cellular Communication
  • Arm / Disarm via Phone & Web
  • Remote Z-Wave Control
  • Image Sensors
Honeywell Total Connect Alarm.com

$25

per month

Self Platinum

Video & Cellular Interactive
  • E-mail & Phone Alerts
  • Cellular Communication
  • Arm / Disarm via Phone & Web
  • Remote Z-Wave Control
  • Image Sensors
  • Video Surveillance
Honeywell Total Connect Alarm.com

$35

per month

Feature Explanation

E-mail & Phone Alerts
Receive customizable text and email alerts to any number of recipients on all alarm events - alarms, arming / disarming, troubles, power loss, and more.
UL Listed Central Station
A live operator calls you to verify alarms. In the event of a real alarm, we dispatch the proper authorities. We monitor unlimited zones for burgulary, fire, or any other type of emergency and record all system arming / disarmings. Crash & Smash or APL included for applicable systems.
Phone or Internet
Your security system uses a phone connection or internet alarm communicator to report alarms to our central station. Daily supervision of internet communicators included and daily test timers on phone systems allowed.
Internet Monitoring
Interactive services such as Total Connect require an internet alarm communicator connected to your system. Daily supervision of internet communicator included.
Cellular Monitoring
The most secure and reliable communication path. Alarm Grid activates your system’s cellular communicator and pays for the cellular data charges. Can be combined with phone and/or internet for redundancy.
Arm / Disarm via Phone & Web
View live status of system and zones, and control your security system from anywhere using mobile app or computer.
Remote Z-Wave Control
With a Z-Wave enabled system, control lights, locks and thermostats when you’re not home for lifestyle convenience and energy savings.
Image Sensors
Receive snap shots of alarm events triggered by your hybrid motion sensor / camera to verify alarms. Requires Alarm.com communicator.
Video Surveillance
View your property live through approved IP cameras and receive actual video clips when motion is detected. Video is stored online and can be downloaded as needed.
Cellular Communication
Interactive services such as Total Connect, Alarm.com, or Telguard require an internet or cellular alarm communicator connected to your system. Alarm Grid pays for the cellular data charges. Can be combined with phone and/or internet for redundancy.
Internet Communication
Interactive services such as Total Connect require an internet alarm communicator connected to your system.

The Better Business Bureau has been around now for more than 100 years. Founded in 1912 as a non-profit seeking to solve the problem of market trust, the organization consists of numerous independent locally incorporated organizations throughout the United States and Canada with its principle location being in Washington, DC.

It is the trust engendered by the logo and their vetting process that made Alarm Grid decide to join the organization. The BBB has become an arbiter of quality within the home security industry, a first step in verifying the validity and honesty of an organization for consumers. Alarm Grid has committed itself to these values and will continue to strive to meet the ideals of the BBB. Our customer-centric pushes us to make decisions that benefit our incredible customers, and we are happy that organizations such as the Better Business Bureau recognize that.

If you're looking for a home security company, Alarm Grid is one of the best reviewed companies on the web. Look no further. We will monitor your system whatever brand, old or new. Our staff is composed of some of the most knowledgeable techs in the industry, and they will work with you to install your system and get it up and monitored.