DSC PGP9303 - Installation Guide - 2026

D-309343
D-309343 PGPx303 Rev. 01
PGPx303 Vanishing Door/Window Magnetic
Contact Installation Guide
About PGPx303
The PGPx303 is a thin, ultra-long-life PowerG magnetic contact device that is compatible with Johnson Controls’
PowerG control panels.
The PGPx303 includes a built-in reed switch that opens when the magnet is removed from the contact. The device
has the following features:
•
Dealer lock down
•
Two-factor authentication
•
Two-way PowerG communication with the control panel
•
Front cover and back cover tamper detection
•
Signal strength LED indication during installation
•
Periodic supervision message is transmitted automatically to the control panel at regular interval
•
PowerG two-way frequency hopping spread spectrum time-division multiple access (FHSS-TDMA) technology
•
Low battery indication
•
Battery reporting
•
Remote firmware upgrade
Installation guidelines
The reference to PGPx303 throughout this manual includes the model PGP9303 and PGP8303.
CAUTION
:
Only qualified personnel may install this equipment. Place this device in non-hazardous indoor
locations only.
Important
:
Check the device and the entire alarm system weekly to ensure optimal performance.
Note
:
To comply with FCC and ISED Canada RF exposure compliance requirements, locate the device at a
distance of at least 20 cm from all persons during normal operation.
Do not co-locate the antennas used for this product, or operate them in conjunction with any other antenna
or transmitter.
Install the UL/ULC listed model PGP9303 in accordance with the Standard for Installation and Classification of
Residential Burglar Alarm Systems, UL 1641 and ULC-S302
*D-309343* Figure 1: PGPx303
Callout
Description
A
Device
B
Magnet
C
LED
D
Positioning marks
E
Battery pull-tab
For more information refer to section About PGPx303
.
Enrolling the device
The following steps are relevant for IQ panels. For other panels, refer to the control panel installation manual for
the complete set of enrollment instructions and testing procedures.
1.
From the
Installation
menu, select
Devices
>
Security Sensors
>
Auto Learn Sensor
to add a new device.
2.
Remove the battery pull-tab to power on the device and begin the auto-enrollment process. If the battery
pull-tab is not available or if the device does not automatically enroll, open the device cover to trigger the
enrollment.
3.
If requested, enter the PIN code printed on the device label.
4.
To manually enroll the device:
a.
Scan the QR Code on the device box, using the IQ4 camera or IQ installer if available, or see step b.
b.
Manually enter the device ID, printed on the product label, in the format 103-XXXX.
Note
:
If the device has been powered up for more than 2 hours it will be identified by the system only
after the device has been reset.
The PGPx303 is enrolled with device ID 103-XXXX. In fall back mode it enrolls as PGx303 with device ID 109-
XXXX.
5.
Select the desired zone.
6.
Configure any device parameters that are required.
7.
Mount and test the device. See Local diagnostics test
for information on testing the device.
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D-309343 PGPx303 Rev. 01
Enrolling the device Configuring the device parameters
1.
Enter the
DEVICE SETTINGS
menu and select the required configuration as described in the following table.
Table 1: Configuration options
Option
Action
Activation LED
Define whether the alarm LED indication will be activated. Optional
settings:
Enable
(default) and
Disable
.
Chime function
Set the chime function. Optional settings:
Disabled
,
Chime on
Openings
,
Chime on Closings
, and
Chime on Opening and
Closing
.
Mounting the device using tape
1.
Peel the release liners off the two strips of double-sided adhesive tape and attach the tape to the back of the
device and the magnet. See the following figure.
Figure 2: Double-sided adhesive tape placement on the device and magnet
Callout
Description
A
Double-sided adhesive tape
2.
Place the device on the frame of a window or door and place the magnet on the moving surface of the
window or door itself, directed according to the positioning marks. See the following figure.
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Configuring the device parameters Figure 3: Device and magnet position on door and door frame
Note
:
Mounting using adhesive tape is permitted only for UL/ULC residential burglary installations. Use
only the adhesive tape that was provided with the device.
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D-309343 PGPx303 Rev. 01
Mounting the device using tape Mounting the device using screws
Note
:
Mounting using screws is required for UL/ULC commercial burglary type installations. Wall tamper
(break-away segment) shall also be enabled.
1.
To open the device cover, use a 4 mm flat screwdriver to depress the plastic ledge at the end of the device.
Figure 4: Device cover removal
2.
Screw the device base on to the door or window frame. See Figure 5 A.
Note
:
Make sure to fasten the break-away segment to the frame. If the device is forcibly removed from
the wall, this segment will break away from the base, causing the tamper switch to open. See Figure 5 B.
3.
Clip the cover onto the device base. See Figure 5 C.
Figure 5: Device screw installation
Note
:
Do not use an electric screwdriver.
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Mounting the device using screws Callout
Description
A
Screwing device base
B
Break-away segment
C
Closing the device cover
4.
Using a 3 mm or 7 mm bracket only, align the magnet bracket to the device according to the positioning
marks. See
Figure 6 C.
5.
Screw the magnet bracket onto the door, or window frame. See Figure 6 A.
6.
Attach the magnet to the bracket. See Figure 6 B
7.
Slide the magnet up along the bracket to secure it in place. See Figure 6 C.
Figure 6: Installing the magnet
Note
:
Do not use an electric screwdriver.
8.
Optional:
You can add a 2 mm spacer to the magnet. Clip the spacer onto the bracket in the required
combination.
Figure 7: Spacer mounting combinations
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D-309343 PGPx303 Rev. 01
Mounting the device using screws Callout
Description
A
3 mm bracket
B
3 mm bracket and 2 mm spacer
C
7 mm bracket
D
7 mm bracket and 2 mm spacer
Mounting the magnet base using screws
Note
:
For VdS installation, use the following procedure to mount the magnet.
1.
To open the magnet cover, use a screwdriver to depress the plastic ledge at both sides of the magnet. See
Figure 8 A.
2.
Remove the magnet. See Figure 8 B.
3.
Screw the magnet base onto the door or window frame. See Figure 8 C.
Figure 8: Mounting the magnet base
Note
:
Do not use an electric screwdriver.
Figure 9: Spacer mounting combinations
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D-309343 PGPx303 Rev. 01
Mounting the magnet base using screws Callout
Description
A
3 mm bracket
B
3 mm bracket and 2 mm spacer
C
7 mm bracket
D
7 mm bracket and 2 mm spacer
4.
Reinsert the magnet. See
Figure 8 D.
5.
Alternatively, screw the magnet base through the spacer and required bracket, and to the door or window
frame.
6.
Close the magnet cover. See Figure 8 E.
Replacing the battery
CAUTION
:
Do no disassemble. Replace batteries only.
CAUTION
:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to
the manufacturer's instructions and according to local rules and regulations.
WARNING:
This product contains a coin battery. If it is swallowed, it can cause severe internal burns in just
2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment
does not close securely, stop using the product, and keep it away from children. Seek immediate medical
attention if you think batteries might have been swallowed or placed inside any part of the body.
1.
Remove the device cover. See figure 6Figure 4.
2.
Wedge a flat screwdriver under the battery. See Figure 10 A.
3.
Twist the screwdriver using leverage to remove the battery.
4.
Insert the new battery at an angle while observing battery polarity.
Note
:
When you insert the battery, the (+) symbol should be visible. See
Figure 10 B.
Figure 10: Battery removal and insertion
5.
Press down on the battery until it fits into place.
6.
Close the device cover. See the following figure.
Note
:
After restoring a low battery, the system may take up to 5 minutes to clear the trouble.
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D-309343 PGPx303 Rev. 01
Replacing the battery Figure 11: Closing the device cover
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Replacing the battery Directional magnet distances for event triggers
The following figure and table display the directional magnet distances that trigger open or close events.
Figure 12: Range coverage directions
Table 2: Directional magnet distances for event triggers
Non-metallic surface
Supports
Metallic surface
Opening
Closing
Direction
Opening
Closing
27 mm (1.06 in.)
23 mm (0.91 in.)
X
12 mm (0.47 in.)
10 mm (0.39 in.)
16 mm (0.63 in.)
14 mm (0.55 in.)
Y
15 mm (0.59 in.)
12 mm (0.47 in.)
27 mm (1.06 in.)
22 mm (0.87 in.)
Z
26 mm (1.02 in.)
22 mm (0.87 in.)
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D-309343 PGPx303 Rev. 01
Directional magnet distances for event triggers Local diagnostics test
After power-up or closing the cover, the device automatically enters Test Mode for 15 minutes. To manually enter
the devices into Test Mode refer to the Control Panel Installer Guide.
1.
Before you start the test, remove the device cover from the base. See figure 6Figure 4.
2.
Close the cover to return the tamper switch to its normal position.
3.
Momentarily open the door or window and verify the red LED blinks, indicating detection. After 2 seconds the
transmission LED blinks three times.
The following table displays the received signal strength indication.
Table 3: Signal strength indication
LED response
Reception
Green LED blinks
Strong
Yellow LED blinks
Good
Red LED blinks
Poor
No blinks
No communication
Important
:
Reliable reception must be assured. Therefore, poor signal strength is not acceptable.
If you receive a poor signal from the device, relocate it and re-test until a strong signal strength is
received.
Note
:
It is recommended to have a strong signal strength and you must verify the signal strength using
the control panel's diagnostic test. For detailed Diagnostics Test instructions, refer to the control panel
installer guide.
Note
:
Note: For UL/ULC installations, only strong signal levels are acceptable.
Note
:
After installation, verify the product functionality in conjunction with the compatible receivers.
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Local diagnostics test Specifications
Table 4: Specifications
Frequency Band
868 to 869 MHz , 912 to 919 MHz
Maximum Tx Power
+14 dBm @ 868 MHz
Modulation
GFSK
Communication Protocol
PowerG
Power Supply
Type C
Battery Type
3 V Lithium CR2450 Panasonic, Duracell, or GP battery only
Battery Life
6 years with typical use at room temperature 25°C (77°F)
Note
:
Not evaluated by UL/ULC.
Low Battery Threshold
2 V at room temperature 25°C (77°F)
Nominal Operating Voltage
3 V
Current Consumption
Maximum current: 50 mA
Quiescent current: 5.5 uA
Operating Temperature
-10°C (14°F ) to 55°C (131°F) UL verified range: 0ºC (32°F) to 49ºC (120°F )
only
Storage Temperature
-20°C (-4°F) to 70°C (158°F)
Relative Humidity
Up to 95% non-condensing
Dimensions (LxWxD)
68 mm x 31 mm x 12 mm (2.7 in. x 1.2 in. x 0.5 in.)
Weight (including battery)
20 g (0.71 oz)
Color
White
Compliance with standards
PGPx303 complies with the following standards:
PGP9303
FCC (912 to 919 MHz)
: 47CFR part 15
ISED (912 to 919MHz)
: RSS-247
UL/ULC
: UL 634, ULC C634
EN 300220, EN 301489, EN 50130-4, EN 50130-5, EN 61000-6-3, EN 62368-1, EN
50131-1, EN 50131-5-3, EN 50131-2-6 Grade 2, Class II and EN 50131-6 Type C
PGP8303
UK
: is suitable for use in systems installed to conform to PD6662 at Grade 2 and
environmental class II, DD243 and BS8243
PGP8303 is certified by Applica Test & Certification AS in accordance with EN 50131-2-6, EN 50131-5-3, EN 50131-6,
EN 50130-4, EN 50130-5. Security Grade 2 and Environmental Class II.
Simplified EU declaration of conformity
Hereby, Tyco Safety Products Canada Ltd. Declares that the radio equipment type PGP8303 is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:
http://dsc.com/pdf/2208001
FCC and ISED Canada Compliance Statement
This device complies with FCC Rules Part 15 and with ISED license-exempt RSS standard(s). Operation is subject to
two conditions:
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D-309343 PGPx303 Rev. 01
Specifications (1) This device may not cause harmful interference, and (2) this device must accept any interference that may be
received or that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
To comply with FCC Section 1.1310 for human exposure to radio frequency electromagnetic fields and IC
requirements, implement the following instruction:
A distance of at least 20cm. between the equipment and all persons should be maintained during the operation of
the equipment.
Le dispositif doit être placé à une distance d'au moins 20 cm à partir de toutes les personnes au cours de
son fonctionnement normal. Les antennes utilisées pour ce produit ne doivent pas être situés ou exploités
conjointement avec une autre antenne ou transmetteur.
Note
:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
WARNING:
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance (DSC.) could void the user’s authority to operate the equipment.
UL/ULC notes
The PGP9303 has been listed by UL/ULC for commercial and residential burglary applications in accordance
with the requirements in the Standards UL 634 and ULC/ORD-C634 for contacts and switches. For UL/ ULC
installations use this device only in conjunction with compatible DSC wireless receivers: HSM2HOST, HS2LCDRF(P)9,
HS2ICNRF(P) 9, HS2LCDRFPRO9, PG9920, and Qolsys IQPanel2, IQHub, IQPanel4, PGPHOSTx, and IQ Pro, IQ4 Hub,
and IQ4 NS. After installation, verify the product functionality in conjunction with the compatible receiver used.
Safety Instructions
Read the safety information before you install the equipment.
The detector shall be installed and used within an environment that provides the pollution degree max 2 and over
voltages category II in non-hazardous locations, indoor only. The equipment is designed to be installed by SERVICE
PERSONS only; (SERVICE PERSON is defined as a person having the appropriate technical training and experience
necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to
minimize the risks to that person or other persons).
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Compliance with standards The PGPx303 is powered by a CR2450 GP, Panasonic, or Duracell battery.
WARNING:
This product contains a coin battery. If it is swallowed, it can cause severe internal burns in just
2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment
does not close securely, stop using the product, and keep it away from children. Seek immediate medical
attention if you think batteries might have been swallowed or placed inside any part of the body.
WARNING
INGESTION HAZARD
This product contains a button cell or coin battery.
DEATH or serious injury can occur if ingested. A
swallowed button cell or coin battery can cause
Internal Chemical Burns in as little as 2 hours. KEEP
new and used batteries OUT OF REACH of CHILDREN.
Seek immediate medical attention if a battery is
suspected to be swallowed or inserted inside any part
of the body.
WEEE Product recycling declaration
For information regarding the recycling of this product you must contact the company from
which you originally purchased it. If you are discarding this product and not returning it for
repair then you must ensure that it is returned as identified by your supplier. This product is
not to be thrown away with everyday waste.
Directive 2012/19/EU Waste Electrical and Electronic Equipment.
Limited Warranty
Digital Security Controls (“DSC”), a division of Tyco Safety Products Canada Ltd, a part of the Johnson Controls
group of companies (“JCI”), warrants that for a period of 12 months from the date of purchase, the product shall
be free of defects in materials and workmanship under normal use and that in fulfilment of any breach of such
warranty, JCI shall, at its option, repair or replace the defective equipment upon return of the equipment to its
repair depot. This warranty applies only to defects in parts and workmanship and not to damage incurred in
shipping or handling, or damage due to causes beyond the control of JCI such as lightning, excessive voltage,
mechanical shock, water damage, or damage arising out of abuse, alteration or improper application of the
equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and all other
warranties, whether expressed or implied and of all other obligations or liabilities on the part of JCI. JCI neither
assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change
this warranty, nor to assume for it any other warranty or liability concerning this product.
In no event shall JCI be liable for any direct, indirect or consequential damages, loss of anticipated profits, loss of
time or any other losses incurred by the buyer in connection with the purchase, installation or operation or failure
of this product.
Warning: JCI recommends that the entire system be completely tested on a regular basis. However, despite
frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected.
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D-309343 PGPx303 Rev. 01
Limited Warranty Important Information: Changes or modifications not expressly approved by JCI could void the user’s authority to
operate this equipment.
EULA
IMPORTANT READ CAREFULLY: DSC Software purchased with or without Products and Components is copyrighted
and is purchased under the following license terms:
This End User License Agreement ("EULA") is a legal agreement between You (the company, individual or entity
who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety
Products Canada Ltd. ("DSC"), the manufacturer of the integrated security systems and the developer of the
software and any related products or components ("HARDWARE") which You acquired.
If the DSC software product ("SOFTWARE PRODUCT" or "SOFTWARE") is intended to be accompanied by
HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE
PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed
materials, and "online" or electronic documentation.
Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end user license
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The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other
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1. GRANT OF LICENSE. This EULA grants You the following rights:
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15
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EULA (c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT
is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be
used with the HARDWARE as set forth in this EULA.
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post it on a server or web site.
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DSC or its suppliers.
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All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images,
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5. CHOICE OF LAW: This Software License Agreement is governed by the laws of the Province of Ontario, Canada.
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All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in
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arbitration shall be Toronto, Canada, and the language of the arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY
DSC PROVIDES THE SOFTWARE "AS IS" WITHOUT WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL
MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT
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for problems in the interaction of the SOFTWARE PRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK
IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT,
DSC'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHALL BE LIMITED TO THE
GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN
DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES
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D-309343 PGPx303 Rev. 01
EULA EULA
©2026 Johnson Controls. All rights reserved. JOHNSON CONTROLS and DSC are trademarks and/or registered trademarks. Unauthorized use is
strictly prohibited.
D-309343 PGPx303 Rev. 01
THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES
NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT
ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR
LIABILITY CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY
UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR
ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS
OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR
REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD
PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely tested on a regular basis. However, despite
frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this
SOFTWARE PRODUCT to fail to perform as expected.
Website: www.dsc.com
Tech. support: 1-800- 387-3630