GC Touch - Product Manual - Dated 2025

GC Touch
Security and
Automation Panel
Product Manual
PRINTER’S INSTRUCTIONS:

Product Manual P/N: 10035437 Rev-A; INK: CMYK; MATERIAL: 20 MEAD BOND WHT PAPER; SIZE: 8.5.000” x 11.000”; SCALE: 1-1; FOLD: SADDLE STITCH 2
Table of Contents
Introduction
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
System Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Parts Identification
............................................................................................
5
Front View
...........................................................................................................
5
Back View
...........................................................................................................
5
Internal View
.........................................................................................................
6
LED Indicators
...............................................................................................
7
Power Supply
................................................................................................
7
Power Adapter
........................................................................................................
7
Rechargeable Battery
..................................................................................................
7
Installation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
System Deployment
...........................................................................................
8
Installation Guidelines
.........................................................................................
8
Building Construction Considerations
.......................................................................................
8
Environmental Suitability
...............................................................................................
8
Hidden Metallic Structures
..............................................................................................
8
RF Interference Precautions / Mounting Location
.............................................................................
8
Installation Aids
......................................................................................................
8
Wireless Range / Maximum Separation
.....................................................................................
9
Panel-Device Orientation
...............................................................................................
9
Signal Strength & Noise Testing
..........................................................................................
9
Wireless Device Pairing
................................................................................................
9
Function Overview
....................................................................................................
9
Ferrite Core Noise Suppressor
...................................................................................
10
Hardware Installation
..........................................................................................
11
Battery Replacement
..........................................................................................
12
Battery Removal
......................................................................................................
12
Battery Installation
....................................................................................................
13
Operation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Change System Mode
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Devices
....................................................................................................
20
Cameras
...................................................................................................
23
Events
.....................................................................................................
23
Regulatory Statement
.........................................................................................
24
Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Equipment Management
.......................................................................................
26
Date & Time
.........................................................................................................
27
Language
...........................................................................................................
27
Audio Settings
........................................................................................................
28
System Test
..........................................................................................................
29
Restart
.............................................................................................................
31
Temperature Unit
......................................................................................................
32
Factory Reset (Installer Mode only)
........................................................................................
32
Panel Information
.....................................................................................................
33
Screen Management
..........................................................................................
33
Brightness
...........................................................................................................
34
Night Mode
..........................................................................................................
34 3
Screen Saver
.........................................................................................................
35
Clean Screen
.........................................................................................................
36
Wi-Fi
......................................................................................................
36
Wi-Fi
...............................................................................................................
37
Access Point
.........................................................................................................
38
User Management
............................................................................................
39
User Management
.....................................................................................................
39
PIN Code Length
......................................................................................................
41
Automation Device
............................................................................................
42
Device List
..........................................................................................................
42
Add Device
..........................................................................................................
43
Remove Device
.......................................................................................................
44
One-time Bypass
.............................................................................................
45
Cross Zone
..................................................................................................
45
Sensor Settings
..............................................................................................
46
Manual Add
..........................................................................................................
47
Quick Add
...........................................................................................................
48
Bluetooth Management
........................................................................................
51
Bluetooth Disarm
......................................................................................................
52
Bluetooth Settings
.....................................................................................................
52
Advanced Settings
............................................................................................
53
Panel Settings
........................................................................................................
54
System Settings
......................................................................................................
55
Installer Code
........................................................................................................
58
Panel Update
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
59
Update Requirements
..........................................................................................
59
Update Process
..............................................................................................
59 4
Introduction
GC TOUCH uses modern, intuitive user interface on a 7” full-color, high-resolution display, providing
users quick access to security and smart home functions, as well as a quick on-screen control of all
areas.
As a multi-functional 345MHZ radio, Z-Wave smart home gateway with Wi-Fi 4G/LTE, and Bluetooth
capabilities, GC TOUCH provides comprehensive solutions, including home security, visual verifica
-
tion, home automation, energy management, emergency monitoring, and remote management, for
ultra flexibility and convenience.
Moreover, GC TOUCH features two-way, hands-free communication through the built-in speaker and
microphone for communication with the central station operator.
Other innovative features include Bluetooth disarming, which allows users to conveniently disarm the
security system even with their hands full.

•
Two-way voice communication with 4G/LTE:
Built-in microphone and speaker allows user to
communicate with the central station operator.

•
Wi-Fi and 4G/LTE connection:
The system supports dual path communication via Wi-Fi and
4G/LTE. The panel uses the homeowner’s Wi-Fi network as the primary communication path to
the back end platform. If Wi-Fi is unavailable or unreliable, the 4G/LTE connection serves as a
secondary communication path to maintain connectivity with the back end platform.

•
Voice Prompt Reminder:
The panel plays voice prompts upon system mode change to remind
user of system status.

•
Screen Saver:
After the screen has been idle for the programmed period (2 minutes by default),
GC TOUCH will display selected screen saver content. 5
System Overview
Parts Identification
Front View
Back View
Ambient Light Sensor
Microphone
LED

(White/Green/Red)
Buzzer
Speaker
User
Interface
Wiring Hole
Wiring Hole
Wiring Hole
Wiring Hole
Bottom Fixing Screws
Tampering
Switch 6
Internal View
Power Button
•
Press and hold the power button for
2 seconds
to access the selection
menu for powering down or restarting the system.
•
Pressing and holding the button for
5 seconds
will force the system to shut
down immediately.
•
To power on the Panel, press and hold the power button for
2 seconds
.
Reset Button
Press the reset button to restart the Panel.
Recovery Button
Reserved for Manufacturer Use Only
- DO NOT PRESS unless instructed
to do so by authorized personnel.
Rear Access Cover
Battery Connector
Power Button
Recovery Button
Reset Button
Type-C Port
(for updates)
Cable Routing Pathway
Tamper Switch
Power Terminal
DC Jack
Cable Routing
Pathway
Micro-SIM Card
Socket (not hot
swappable)
Rechargeable
Battery 7
LED Indicators
The LED indicators are used to indicate various system statuses.
LED
Behavior
System Status
Blue LED
Solid on
Standby
Flashing
Low Power Mode
Red LED
Solid on
Arming & Armed
Flashing
Alarming
Entry Delay
White LED
Solid on
System Faults/System not ready to arm
When operating on battery power, the GC Touch’s LEDs will flash instead of staying solid.
Power Supply
Power Adapter

•
GC Touch is designed to use the power supply 100-240VAC 50/60Hz 1.7A 14VDC adapter.

•
The panel supports connection to a power supply via screw power terminal blocks.

•
The panel supports connection of the power supply by a barrel connector. (Use part: 2GIG-
EDG-CBL)
Note:
GC Touch will automatically turn on after power is supplied.
Rechargeable Battery

•
In addition to the adapter, there is a Lithium Polymer 2500mAh/3.7V rechargeable battery inside
the panel, which serves as a backup in case of a power failure.

•
During normal operation, the AC power adapter is used to supply power to the panel and at the
same time recharge the battery.

•
When the battery level is low, the panel will report a low battery status. If the AC power adapter
is not reconnected after this report and the battery continues to drain, a warning message will
appear on the user interface. If the battery becomes too low for the system to function, it will
automatically shut down to protect data.
After a full power loss (both primary and backup power), when the power is later restored, the sys
-
tem will: a) return to the same arming/bypass state, b) ignore signals from sensors for at least 60
seconds, and c) remember its last arming state for at least 14 days. 8
Installation
System Deployment
The GC Touch is designed to be wall-mounted or placed on a desktop with an optional desktop
mount. Follow the guidelines below when planning installation location:

•
The panel requires the main power and a Wi-Fi connection is recommended.

•
The 4G/LTE serves as a secondary communication path when Wi-Fi is connected, ensure there
is good cellular coverage (Advisable to have a level of at least 4 out of 5).

•
Avoid mounting the panel near large metal objects which may affect wireless radio strength.

•
The panel should be protected by sensors, so that no intruder can reach it without first
activating a sensor.
Installation Guidelines
Building Construction Considerations

•
Avoid installing the GC Touch in areas surrounded by reinforced concrete, metal framing, or
low-emissivity glass, which may obstruct RF signals.

•
For multi-story homes, place the Panel on the central floor to optimize vertical signal coverage.
Environmental Suitability

•
The panel is intended for indoor use only.

•
Operating range: 32°F – 113°F (0°C – 45°C), ≤85% relative humidity, non-condensing.

•
Do not install near windows exposed to direct sunlight or near steam/moisture/heat sources.
Hidden Metallic Structures

•
Be aware of external, invisible metallic structures, such as:

-
HVAC ducting and/or metal studs behind drywall

-
Steel mesh in plaster walls

-
Radiant floor heating systems

•
Scan wall cavities to identify safe zones for mounting RF devices and optimize signal paths.

•
Relocate the Panel or RF devices if hidden metal is detected.
RF Interference Precautions / Mounting Location

•
Secure the Panel on a vertical surface at a height for optimal accessibility.

•
Avoid mounting near metal structures, electronic appliances, or microwave ovens to prevent RF
interference.
Installation Aids

•
Detachable plastic back plate

•
Non-metallic desktop stand 2GIG-TOUCH-DESK (optional) 9
Wireless Range / Maximum Separation

•
The panel communicates wirelessly with paired devices. The maximum range between the
Panel and any paired device will vary.



•
Always perform on-site signal verification using approved test equipment before final device
placement.
For optimal reliability:

-
Test device connectivity at the intended installation location before finalizing placement.

-
Observe the signal strength indicator on the screen during setup.
Panel-Device Orientation

•
Maintain line-of-sight between the panel and the RF devices whenever possible.

•
Orient the RF devices so their antennas face the Panel directly; avoid placing them flat against
metal surfaces or behind appliances.
Signal Strength & Noise Testing

•
Perform tests at the intended mounting location before final installation.
Wireless Device Pairing

•
Tap
Settings
>
Sensor Settings
, then tap an empty zone to add a new wireless device.

•
Choose
Quick Add
or
Manual Add
:

-
Quick Add:
Trip the sensor to send a signal. Once detected, the device’s TXID will appear.
Select it to begin entering the device details.

-
Manual Add:
Enter the device details manually, then tap Save to complete the process.
Function Overview

•
The paired wireless devices transmit RF signals to the panel when triggered.

•
When the system is armed, any triggered zone causes the Panel to display an alert and activate
appropriate alarm response (audible and/or visual).

•
RF signal transmission may be affected by environmental factors such as building construction
and hidden metallic structures.

•
Understanding the system behavior, including signal transmission, Panel-device orientation,
and environmental limitation, is essential for proper installation and testing.
Actual performance may vary significantly depending on the installation envir
onment. In
a typical home setting, factors such as wall density and material, furniture, and electronic
interference may reduce the effective range. 10
Ferrite Core Noise Suppressor
A Ferrite Core Noise Suppressor is provided to reduce electromagnetic interference and enhance
system stability. Install the Ferrite Core on the AC power cable as follows.
1)
Position the Ferrite Core on the power wire close to the panel but at an appropriate distance
from the DC power input to ensure it will not obstruct the back plate when mounted.
2)
Open the clip on the Ferrite Core.

3)
Wrap the cable around the groove inside the Ferrite Core to prevent it from slipping.
4)
Snap the Ferrite Core shut.
Clip
Open 11
5)
The image below shows the setup after the DC power plug is connected and the back plate is
mounted.
Hardware Installation
The GC Touch is designed to be mounted on the wall or placed on a desktop with an optional desk
-
top mount.
Follow the steps below to proceed with wall mount installation.
1)
The panel casing is secured by 2 bottom fixing screws. Loosen the 2 fixing screws on the
bottom to detach front cover from back plate.
2)
Remove the rear access cover. 12
It is recommended to fit the Panel at approximately chest height where the touchscreen
can be easily accessed and operated.
3)
Use the four knockouts on the back plate to secure the panel to the wall using the provided
screws.
NOTE:
The bottom right screw must be screwed to a secure point to ensure that the panel
tamper will activate.
4)
Fit the top latching holes on the front cover onto the corresponding latches on the back plate,
then push forward the front cover to close it. Tighten the 2 bottom fixing screws.
Battery Replacement
Battery Removal
1)
Unscrew the two bottom fixing screws and remove the front cover from the back cover.
2)
Turn the front cover over. The battery is located in the upper right corner.
Battery 13
3)
Disconnect the battery connector, then insert a finger into the groove and pry out the battery.
Battery Installation
1)
Place a new battery in the battery compartment.
2)
Connect the battery connector to the terminal. The battery connector features a foolproof
mechanism to ensure correct connection.
3)
Insure that the battery wire is routed at the bottom of the wire channel. 14
Operation
On the user interface of GC Touch, users can change the system mode, control automation devices,
edit and bypass devices, and access video.
Section
Icon
Description
1 Wi-Fi Indicator
When Wi-Fi is connected
(Strong-->Weak)
When Wi-Fi is disconnected
NOTE:
The panel primarily communicates with the backend platform via

Wi-Fi, with 4G/LTE as a backup when Wi-Fi is unavailable.
2 RSSI Level
When connecting to a cellular network, show the signal strength.
When the panel is not connected to a cellular network.
1
3
2
4
5
7
8
9
10
14
13
12
11
6 15
Section
Icon
Description
3 Battery Level
When the panel is running on battery, its battery icon will display the
current battery level in percentage.
When battery failure, battery fault, or dead battery occurs.
When the rechargeable battery is not properly connected.
When the panel is connected to an AC power supply.
4 Weather
----
Tap to view the 4-day weather forecast. (Available only when the
Panel is connected to a cellular network.)

5 Dealer Info
Tap the logo to view the dealer information.
6 Night Mode

Indicator
The Moon icon indicates that the system is in Night Mode.
7 Notification
Tap to view notifications on Alert, Alarm & Dealer Messages.

(Master or Installer Code is required to view Dealer Message.) If new
alert or alarm events occur, the notification icon will flash

orange. Tap Acknowledge All to confirm the events and stop the
icon from flashing. 16
Section
Icon
Description
8 Brightness/

Dark Theme
The Dark Theme switch allows
users to toggle the screen be
-
tween Light and Dark themes. It
is unavailable when the system
is
armed
(Arm Away and Arm
Stay), or when the screen is on
Settings
page.
Tap to access the slider bar for ad
-
justing the screen brightness and
the Dark Theme switch.
9 Settings
Tap on the gear icon to access the Settings menu. Refer to the

Settings
section of this manual.
10 Panic Button
When clicked, a dialog box with four options —
Police
,
Fire
,

Auxiliary
, and
Silent
— will appear.
To activate an alarm, press and hold the desired button for

3 seconds. A progress bar will appear, indicating how long the but
-
ton has been held.
11 System Mode/

Fault List
The system mode is indicated by three icons on the right. The background
color of the selected mode for the area will change, while the other modes
will be greyed out.



When the system detects device
faults, the System Mode screen will
switch to a fault list, displaying all
detected faults for quick review and
bypassing before arming.
Disarmed
Armed Stay
Armed Away 17
Section
Icon
Description
12 Fault Indicator
The checkmark icon indicates that there are no device faults in the
system.
The Bypass icon displays the number of currently bypassed faults.
13 Scene Selection
Scenes can be customized from the Alarm.com user website.
14 Date & Time
---
Display current date and time. 18
Change System Mode
Toggle the Mode Slider to change modes, e.g. Armed Away (Up), Armed Stay (Down).

•
If “Quick Arming” function is enabled, user can arm the system without entering the User PIN
Code.

•
If “Quick Arming” function is disabled, users will need to enter one of the User PIN Codes and
press “Enter” to arm the system.
NOTE:
The panel will play voice prompts upon system mode change to remind the user of the

system status.
Armed Away (Up)
Disarmed (Middle)
Armed Stay (Down) 19

•
If incorrect PIN Code is entered, the panel will display error message and arming will be
aborted.

•
When the system has existing fault events while arming, a fault message will appear
. If you still
want to arm the system, you will need to bypass the faults on the fault list.

Press the “Bypass
All” button and the system is now ready to arm. 20
Devices
Tap the Devices button
at the bottom of the screen to access the Devices page.
The Devices page lists all available devices according to different categories. Click on a device cate
-
gory to display the devices under that category.

•
Sensors:
Displays all of the learned-in sensors in the system. 21

•
Door Lock:
Displays all of the learned-in Door Locks in the system.

•
Lights:
Displays all the learned-in Light Sensors in the system. 22

•
Garage:
Displays all of the learned-in Garage Sensors in the system.

•
Thermostat:
Displays all of the learned-in Thermostats in the system. 23
Cameras
Tap the Camera button
at the bottom of the screen to access the Camera page.
The Camera page will display Alarm.com cameras that are configured on Alarm.com to stream to
the panel.
Events
Tap the Events button
at the bottom of the screen to access the Event page.
The Event page records all alarm/status events. 24

•
Tap the Down icon next to “All” to select which event type to display.

•
Available event types include:
All
,
Alarm
,
Arm/Disarm
,
Trouble
, and
Bypass
.
Regulatory Statement
Users must agree to the Regulatory Statement before setting up the panel.
The Regulatory Statement window will appear for agreement under the following conditions:

•
When a user enters the
Installer Code
and accesses the
Settings
page for the first time.

•
When a user enters the
Master Code
and accesses the
User Management
page for the first
time.

•
When a user taps the logo to access the
Dealer Information
page and manually opens the
Regulatory Statement window.
NOTE:
After performing a factory reset on the GC TOUCH, users must agree to the Statement again. 25
Settings
Tap the gear icon
in the top-right corner of the screen to access the
Settings
menu.
Accessing the
Settings
menu is only available when the system is disarmed. An error message “The
operation is not allowed while the system is armed” will appear when users tap the Settings icon in
Arm Away
or
Arm Stay
mode.
To access the
Settings
menu, you must enter either the
Installer Code
(default:
1561
) or the
Master

Code
(default:
1111
).
Access privileges differ between the Installer and the Master. The items displayed on the Settings
page will vary depending on the code entered.
Entering the
Master Code
opens the Master User Settings menu shown below. 26
Entering the
Installer Code
opens the Installer User Settings menu shown below.
NOTE:
The Panel will return to the Home page after 30 minutes of inactivity on the page.
Equipment Management
The Equipment Management supports Date & Time, Language, Audio Settings, System Test, Re
-
start, Temperature Unit, Factory Reset (Installer Mode only), and Panel Information. Other functions
are currently reserved. 27
Date & Time
Users can select their preferred date and time format for display on the Home page. Changes are
saved and applied automatically. Current time on the panel is received automatically via the

cell/Wi-Fi connection.
Language
After selecting a preferred language, users must restart the system for the change to take effect.
Available options: English (French and Spanish will be available in future updates.) 28
Audio Settings
Select whether to mute the audio notification or change the volume level based on the audio

category. Changes are saved and applied automatically.
Confirm Sound
The panel will beep based on the volume setting here when it is reporting, or mute when set to Off.
Touchscreen Press Volume
The GC Touch will make a sound as you type based on the volume setting here, or mute when set to
Off.
Warning Beep

•
The panel will emit a two-tone beep every 30 second when a fault is detected. Set the volume
level for this audio alert.

•
When “Night Mode” feature is enabled, the warning beep will be muted during the configured
Night Mode period.
Voice Prompt
Set the volume level for the panel voice prompts.
Speaker Volume
Set the volume level for panel speaker during 2-way communication.
Door Chime
Set the volume of the Door Chime sound (Ding-Dong sound).
Entry / Exit Delay Sound
Set the volume level during entry/exit delay countdown for Arm A
way or Arm Stay, or mute the
countdown sound when set to Off. 29
System Test
Users can run various tests to verify different functionalities.
Walk Test
After devices have been learned into the panel, users can run a Walk Test to verify the effective sig
-
nal range between the panel and the devices. Trip each device to transmit a test signal (refer to the
device’s user manual). When the signal is received, the device info and signal strength (RSSI value)
will be displayed.
A “Walk Test Timeout” message will appear after 5 minutes of inactivity on this page. 30
Network Test
Tap “Test” at the bottom of the page to perform a network test on the LAN, Internet, and Backend
connections.

•
LAN Test:
Verifies the Wi-Fi connection to the router.

•
Internet Test:
Checks if there is an active Internet connection.

•
Backend Test:
Confirms the panel can reach Alarm.com.
NOTE:
Test results will be cleared if you leave this page.
Panel Test
Panel Test verifies the proper functioning of individual components, including Sounder Audio Test,
Siren Audio Test, LED Test (Red, Green, Blue, White, and Off). 31
Tap “Test” next to each item to run individual tests, or tap “Test All” to run all tests sequentially.
During LED Tests, the Panel will illuminate the corresponding color and prompt the user with a

question: “Is the LED displaying Red/Green/Blue/White?” or “Is the LED off?”

•
Tap “Yes” if the LED is displaying as expected (result: Pass)

•
Tap “No” if not (result: Fail)
NOTE:
A response is required within 20 seconds for each prompt; otherwise, the LED Test will
need to be restarted.
Cellular Test
Cellular Test verifies that the cellular module is operating properly. This includes checking the SIM
status (whether it is active and correctly installed), as well as the cellular network registration and
connection status.
Restart
Tap
Restart
to reboot the panel. A confirmation message will appear, allowing the user to proceed or
cancel the operation. 32
Temperature Unit
The current temperature unit will be indicated with a filled-in circle next to the unit.
Tap inside the circle to switch between Celsius and Fahrenheit.
Factory Reset (Installer Mode only)
Factory resetting the GC Touch will restore all settings (including network settings and device set
-
tings) to factory defaults, as well as remove all learned-in devices.
Options are selectable to keep some panel data during a Factory Reset.

•
Keep the current device list - If selected the reset will not delete the installed wireless sensors.

•
Keep the current user code and config - If selected the reset will not delete configured users.
A confirmation message will appear and you can then choose to proceed or cancel the operation. 33
Panel Information
The Panel Information page displays hardware and software details.
Screen Management
The Screen Management supports settings for Brightness, Night Mode, Screen Saver, and Clean
Screen. 34
Brightness
Tap “Brightness” to adjust the screen brightness. The change will apply immediately.
Night Mode
Tap “Night Mode” to set the start time for the screen to automatically switch each day to night mode.
If Night Mode is turned off (default), the Start time setting will be disabled.
Slide the Night Mode switch to the right to enable the feature. When enabled, the panel will automat
-
ically silence trouble beeps for 12 hours from the set Start time. 35
Manual Light/Dark Mode Switch
Users can manually switch between light and dark modes at any time by tapping the Brightness/
Dark Theme button on the Home page and using the Dark Theme toggle switch and Brightness slide
bar.
Screen Saver
After the screen remains idle for the duration defined in Sleep Mode Timer, the Panel screen will go
blank.
Sleep Mode Timer
Set the duration of inactivity after which the panel enters blank mode. 36
Clean Screen
Tap Clean Screen to clean the screen. Any operation and touch input will be temporarily disabled
during the 30-second countdown.
Wi-Fi
The Wi-Fi page includes two features: Wi-Fi and Access Point. 37
Wi-Fi
Use the toggle switch on this page to enable or disable the Wi-Fi function.
When Wi-Fi is enabled, the panel will continuously scan for available networks and display them in a
list. Select a network to connect, and enter the password.

•
The status will show “
Connecting
” during the connection process and “
Disconnected
” if the
connection fails.

•
Once connected successfully, the status will change to “
Connected
”, and the SSID and IP
address will be displayed. 38
Scroll all the way to the bottom of the Wi-Fi list to find the “
Add Network
” option. Tap to open the
Add Network screen which allows users to manually enter credentials to join a hidden Wi-Fi network.
Access Point
Use the toggle switch to enable or disable the Access Point function for hotspot sharing. Tap “Edit”
to modify the SSID and password as needed. 39
User Management
If the Master Code is used to access Settings, tapping the User Management button takes the user
directly to the Standard Users screen (see the
Standard Users
section below). If the Installer Code
is used to access Settings, the user is taken to the screen shown below. Installers can configure

system user accounts and adjust PIN code settings.
User Management
User Management contains two categories: Standard Users and Special Users.
Standard Users
Standard Users are listed in the order they were created (from oldest to newest).
New users can only be added in the Standard Users section.
The first Standard User is designated as the Master User; their User PIN serves as the system’s
Master Code, which is required for accessing the system setting. 40

•
Bluetooth Disarm:
disarms the system using paired Bluetooth devices.

-
Show the device name if a phone is paired.

-
Show “Not set” if no Bluetooth device is paired.
When the Edit icon
next to “Not Set” is tapped, a “Pairing Mobile” window will appear to
allow device selection and pairing.

•
Action:

-
Tap the Edit icon
to modify the User name and/or User PIN.

-
Tap the Trash can icon
to delete the user.

•
Add
:

-
Tap Add to open a window for adding new users.

-
The User Name can contain up to 18 characters, and the User PIN is limited to 4 or 6 digits.
If the entered User PIN duplicates an existing code, an error message will prompt the user to
enter a different one. 41
Special Users
Special Users contains settings for the Duress user. Functions such as adding and deleting users are
not supported. Users can only edit the PIN code. A Duress code will send a silent “panic” alarm to
the central station when used on any keypad in the system.
PIN Code Length
PIN Code Length is to set the number of digits for users’ PINs.

•
If the PIN length is changed to 4 digits, all previously set 6-digit PINs will be truncated to the
first 4 digits (e.g., “123456” becomes “1234”).

•
If the PIN length is changed to 6 digits, all previously set 4-digit PINs will be appended with
“00” (e.g., “1234” becomes “123400”). 42
Automation Device
Users can view the enrolled automation Z-Wave devices, add new ones, and delete them from this
page.
Device List
This page displays all enrolled security devices. Users can tap a device to view its information and
settings. Tap on the name to open the keyboard and rename the device.
Press the Submit button to update the device with the new name. 43
Add Device
1)
Tap “
Add Device
” to include automation devices.
The Panel will first enter Add Mode within 30 seconds and then begin scanning for Z-W
ave
devices.
2)
Trigger the device(s) to be added; once detected, the triggered device(s) will be automatically
included in the network.
The screen will display a list of added devices along with their corresponding Z-Wave security
levels on the right.
NOTE:
It is recommended to “Remove” new devices before adding them to clear any previous net
-
work data that will block the device from being added to the panel. 44
2)
Trigger the device(s) to be excluded. Once detected, the triggered device(s) will be listed.
3)
Tap “
OK
” to delete them all from the network.
Remove Device
1)
Tap “
Remove Device
” to exclude automation devices.
The Panel will first enter Delete Mode within 30 seconds, and then begin scanning for Z-W
ave
devices. 45
One-time Bypass
The Installer or Master User can choose to bypass a selected device as a one-time bypass (which
lasts until the system is disarmed).
Cross Zone
The Installer User can choose to set up cross zones, so that the system will issue an alarm only
when all the zones included in the cross zone selection are tripped. Any burglar zone types pro
-
grammed into the panel can be selected to create the cross zone configuration. 46
Sensor Settings
Sensor Settings is available only to Installer Users. This page displays all enrolled devices/sensors
and allows users to add, edit, or delete devices. The Sensors Settings screen is divided into a left
panel and a right panel.
Sensor List (Left Panel)

•
This section displays all 128 zones.

•
Use the Search function to quickly find a device by entering a keyword, instead of
scrolling
through the full list.

•
For occupied zones, the device name (if provided) and the zone number are displayed. Empty
zones are labeled as (Empty).

•
Selecting an empty zone allows users to manually add a device or select Quick Add to “learn” a
new device.
Sensor Info (Right Panel)

•
When first entering the Sensor Settings screen, the right panel will display the “Manual Add”
and “Quick Add” options.

•
When a device is selected from the sensor list on the left, the right panel displays detailed
information and settings for the selected sensor, which can be edited and configured.

•
If changes are made and the user attempts to leave the page or select another device without
saving, a prompt will appear, asking whether to discard the changes or continue editing.

•
Tapping the “Reset” button while a device is selected will remove (delete) the device from the
zone. 47
Manual Add
When selected, “Manual Add” will display the zone settings allowing an installer to manually con
-
figure each of the zone parameters. (The TXID can still be learned from this option by selecting the
“Learn” button.)
Manual Configuration Options:

•
Device Type

-
General Device
Select for all security and life safety devices.

-
Keyfob
Select to install and configure a keyfob.

-
Keypad
Select to install and configure a keypad.

•
Sensor Class

-
Select from “eSeries Sensor (encrypted)” or “Unencrypted Sensor.”

•
TXID

-
Manually type in the sensors TXID or tap the “Learn” button.
If the “Learn” button is selected, the panel will display “Scanning...” and will then populate the
TXID with the first device it hears.

•
SKU/Device ID

-
Select from the drop-down list of available devices.
Device ID must be configured to continue the Loop Type and Group programming.

•
Loop Type

-
Select from the drop-down list the associated sensor loop number.
See the sensor manual for loop details. 48

•
Group

-
Select from the drop-down list the zone type to configure the zone response.
See the Group Programming section for detailed descriptions.
NOTE:
The group list is limited by the SKU/Device ID selected.

•
Chime Type

-
Select from the drop-down list the Chime option.

-
Default is “Disable,” no Chime.

•
Name

-
Tap the Name section to display the keyboard and type in a name for the zone.
NOTE:
The zone naming is not restricted to a panel library. Suggested words will be displayed
when typing, but words are not restricted to what is displayed. Zone names will be displayed
on the panel to identify the zone, but detailed voice descriptions of the zone are not available
for chime or annunciations.
When configuration is complete tape the “Save button at the top right of the scr
een to save the zone
setup.
Quick Add
When selected, “Quick Add” will activate the panel to start listening for new devices and will display
a pop-up that will create a list of found TXIDs.
The installer can then select the ID from the list and press “Next” to continue to the Zone Info and
configuration.
Zone Info will display the TXID selected and the Zone number at the top of the screen.
The installer should select the programming option from the SKU/Device ID drop down list. Once
selected, the Loop number and Group will be populated. This option can be changed if needed.
Scroll down and tap by the “Device Name” to display the keyboard and type in a name for the zone. 49
NOTE:
The zone naming is not restricted to a panel library. Suggested words will be displayed when
typing, but words are not restricted to what is displayed.
Zone names will be displayed on the panel to identify the zone, but detailed voice descriptions of the
zone are not available for chime or annunciations.
Tap the “Submit” button to save the configuration.
Group Programming
Group
Description
(01) Exit/Entry 1
This sensor type is reserved for sensors that are used for exit and entry of
the protected premises. When the system is armed in the
Stay
or
Away

mode, the exit delay timer starts. There is an exit delay regardless of

whether the system is armed in
Stay
or
Away
mode. When the exit delay
timer expires, the system is fully armed.
When this type of sensor is triggered, the
Entry Delay 1
timer starts. The
system must be disarmed before the
Entry Delay 1
timer expires, or an
alarm will occur.
If the entry delay timer is turned OFF during arming, the exit/entry delay
sensors will act as non-delayed instant sensors at the end of the exit delay
.
(02) Exit/Entry 2
This sensor type operates the same as the
Exit/Entry 1
sensor type except
that it starts the
Entry Delay 2
timer. This provides a method of having a
longer entry delay on certain openings, such as a garage door, to provide
the end user more time to disarm the system.
(03) Perimeter
This sensor type is for perimeter doors and windows that will not be used to
enter or exit the protected premises while the system is armed. An instant
alarm will occur when this type of sensor is triggered with the system armed
in either the
Stay
or
Away
mode. 50
Group
Description
(04) Interior Follower
This sensor type is for interior sensors, such as motion detectors, interior
doors, and other sensors that detect human presence inside the protected
premises. This type of sensor is called a “follower” due to its action when
the system is armed. In the
Away
mode. After the exit delay expires and the
system is armed, if an interior follower sensor is triggered, an instant alarm
will occur. If an exit/entry delay sensor is triggered first, the interior follower
sensor will also be delayed.
Interior follower sensors are always bypassed and not active when the sys
-
tem is armed in
Stay
mode. This allows the premises to be occupied while
still protecting the perimeter.
(05) Day Zone
This sensor type is the same as a perimeter zone, except that when the
system is disarmed, a violation displays a trouble alert on the Console’s dis
-
play. This type of sensor is commonly used to protect sensitive areas that
require notification and possibly a Central Station trouble report, but not an
alarm when the system is disarmed.
(06) 24-Hour Silent
Alarm
This sensor type is active independent of the system arming status. The
code for silent panic is sent to the Central Station, but for safety, there are
no visual or audible indications locally that this sensor type has been trig
-
gered.
(07) 24-Hour Audible
Alarm
This sensor type is continuously armed 24-hours-a-day. A sensor pro
-
grammed to this type will trigger a local alarm and the bell output regard
-
less of the mode the system is in. This sensor type is typically used for an
audible panic alarm.
(08) 24-Hour Auxiliary
Alarm
This sensor type is continuously armed 24hour-a-day. A sensor pro
-
grammed to this type will trigger an alarm regardless of the mode the sys
-
tem is in. The bell output will not activate, but the local sounder will contin
-
ue until it is acknowledged at the Control Panel. This sensor type is typically
used for a monitoring device, such as a flood or temperature sensor. There
is no time out for the internal sounds; it will continue until a user code is
entered.
(09) 24-Hour Fire
This sensor type is continuously armed
24-hours-a-day. A sensor programmed to this type will trigger the local
alarm fire sounder and the bell output regardless of the mode the system
is in. This sensor type is typically used for wireless smoke detectors. This
sensor type is always active and cannot be bypassed.
(10) Interior with
Delay
This sensor type operates as a delayed sensor when the system is armed
in the
Away
mode, and when triggered, will start the
Entry Delay 1
timer.
If the system is armed in
Away
mode with no
Entry Delay
(armed instant),
this sensor type will trigger an instant alarm.
If the system is armed in
Stay
mode (or
Stay
mode with no
Entry Delay
),
this sensor type will be bypassed.
(14) 24-Hour Carbon
Monoxide
This sensor type is continuously armed 24-hours-a-day. A sensor pro
-
grammed to this type will trigger the local alarm pulse sounder and the bell
output regardless of the mode the system is in. This sensor type is typically
used for wireless carbon monoxide detectors. This sensor type is always
active and cannot be bypassed. 51
Group
Description
(16) 24-Hour Fire
Verification
This sensor type is continuously armed 24-hours-a-day. A sensor pro
-
grammed to this type can trigger the local alarm fire sounder and the bell
output regardless of the mode the system is in. This sensor type is typically
used for wireless smoke detectors. This sensor type is always active and
cannot be bypassed.
For verification, this sensor type must be violated twice in two (2) minutes,
or remain violated for 30 seconds. If any other fire sensor (verified sensor
type or not) violates within two (2) minutes, both sensors will cause a fir
e
alarm.
(23) No Response
Type
This sensor type is a special zone that is not monitored for activity or inac
-
tivity by the Central Station. It does not affect security system status.
(24) Silent Burglary
This sensor type is for silent triggering the burglary alarm with perimeter
doors and windows that will not be used to enter or exit the protected
premises while the system is armed. The Control Panel’s sounder and the
bell output will not activate.
An instant silent alarm will occur when this type of sensor is triggered with
the system armed in either the Stay or Away mode.
(32) Remote Device
Special Zone with
Wireless Repeater
This zone type is selected by the installer when pairing the panel with pe
-
ripheral devices that can utilize localized troubles (such as RF jam, low
battery, tamper, or AC loss detected by the peripheral device). This sensor
is continuously active and will cause a trouble at the panel for all problem
conditions. When the panel is in an armed state, this sensor type will cause
an alarm for TAMPER and RF JAM. All trouble conditions will be sent to the
monitoring station if reporting is enabled with the exception of AC LOSS.
This will only be displayed at the panel.
Bluetooth Management
The Bluetooth Management page offers two functions:
Bluetooth Disarm
and
Bluetooth Settings
. 52
Bluetooth Disarm
Users can disarm the system using paired Bluetooth devices. This feature is available only when AC
power is connected and the Bluetooth is enabled.
When tapping “Bluetooth Disarm,” all paired Bluetooth devices will be listed. To remove a paired
device, tap the trash can icon. The removal will also be reflected in the
User Management
section.
Bluetooth Settings
Tapping “Bluetooth Settings” opens two options:
Bluetooth
and
Bluetooth Disarm Timeout
. 53
Bluetooth
Enable or disable Bluetooth feature. This feature must be turned on to allow disarming via the paired
Bluetooth devices.
Bluetooth Disarm Timeout
This setting adjusts the time the panel waits after it is armed away before it allows a Bluetooth de
-
vice to disarm it. This is to give users enough time to distance themselves from the system in order
to prevent accidental disarms.
The settings will apply immediately.
Advanced Settings
The Advanced Settings page is only available to Installer Users. Advanced Settings provides 3 main
settings:
Panel Settings
,
System Settings
, and
Installer Code
. 54
Panel Settings
Tap
Panel Settings
to access additional system configuration options.
AC Fail Report
Select how long the panel should wait during a power loss before reporting an AC failure.
Jamming Report
Set the interval for repeated jamming reports if signal jamming is detected.
Auto Check-in Interval
When enabled, the panel automatically sends periodic check-in reports to indicate normal operation.
Select the interval between auto check-in reports.
Auto Check-in Offset Period
After the system powers on or reboots, the first auto check-in report is sent based on this offset pe
-
riod setting. Subsequent reports will follow the regular interval set in the Auto Check-in Interval.
Select how long the system should wait before sending the first auto check-in report after powering
on.
Alert on Disarm with Keyfob
When the system is disarmed using a keyfob during an active alarm, a unique sound alert will be
emitted if this function is enabled.
Panel Tamper Report
When enabled, the system will send a Panel Tamper Report if a tamper fault is detected. The Panel
must bypass the fault to arm the system.
When disabled, the system will not send a Panel Tamper Report, and it can be armed.
Swinger Shutdown
Set the number of trips from a zone during a single arming period before the zone is ignored. 55
System Settings
Tap
System Settings
to access additional system configuration options for the GC TOUCH.
Supervision Check

•
When enabled, the panel will monitor supervision signals from learned-in devices.

•
When disabled, supervision signals will not be monitored.
Supervision for Fixed Device
Select the interval for receiving supervision signals from fixed devices such as PIRs, Door Contacts,
etc.
Alarm Length
Configure the duration that the siren should sound during an alarm event.
Entry/Exit Only Final Beeps

•
Defines when the panel emits warning beeps during entry or exit countdown periods.

•
If set (e.g., to 5 seconds), it will emit warning beeps only during the final 5 seconds of the
countdown.

•
When disabled, beeps will sound throughout the entire countdown duration.
Exit Time Restart
When enabled the Exit Time will restart when an Entry/Exit zone is tripped during the exit time.
The restart will only happen one time during and exit timer cycle.
If Disabled the timer will not restart.
Auto Stay
When enabled, the system will automatically switch to Arm Stay mode if the user selects Away but
no exit delay sensor (e.g., a Door Contact) is triggered during the exit delay period. 56
Quick Exit
When enabled, a “
Quick Exit
” button will appear under the time in the Security page. Tapping it will
initiate a 60-second exit delay without the option to extend it via the Add 30 Seconds button.
Quick Arming

•
When enabled, the system can be armed without entering a User PIN.

•
When disabled, entering a User PIN is required to arm the system. 57
Dialer Delay

•
Sets the system Dialer Delay time. Delays the transmission of the alarm signal to the central
station.
Dialer Delay Annunciation

•
When enabled the panel will beep twice when the alarm is aborted.
Cancel Annunciation

•
When enabled the panel will sound three beeps when the system sends an “Alarm Canceled”
event to the Central Station.
Auto Unbypass for Manual Bypass

•
When enabled, a Zone that is manually bypassed in “One-time Bypass” will be unbypassed
when the panel is disarmed.

•
When disabled, a Zone that is manually bypassed in “One-time Bypass” will remain bypassed
when they system is armed and disarmed.
Arm Away/Arm Stay
Entry and Exit Delay timers are configured individually for the Arm Away and the Arm Stay modes.
Entry Delay Time 1

•
Set Entry Delay Timer 1 for armed mode. When a sensor configured with Start Entry Delay 1 is
triggered, the panel will start the countdown based on the time set here.

•
If the system is not disarmed before the countdown ends, an alarm will be activated.
Entry Delay Time 2

•
Set Entry Delay Timer 2 for armed mode. When a sensor configured with Start Entry Delay 2 is
triggered, the panel will start the countdown based on the time set here.

•
If the system is not disarmed before the countdown ends, an alarm will be activated. 58
Exit Delay Time

•
Set Exit Delay Timer for arming the system. When the system is armed, the panel will begin
counting down based on the configured time and will switch to armed mode once the
countdown ends.

•
Users must leave the area protected by entry/exit sensors before the countdown finishes;
otherwise, an alarm will be triggered.

•
If additional time is needed, tap “
Add 30 Seconds
” to extend the countdown. The extension
can only be applied once per arming cycle.
Installer Code
Tap Installer Code to change the Installer Code as needed. The length (4 or 6 digits) of the Installer
Code depends on the setting for PIN Code Length.
If the new PIN entered duplicates an existing code, an error message will appear. 59
Panel Update
Users can perform a firmware update by connecting a flash drive containing a newer firmware ver
-
sion to the Type-C port on the back of the panel.
Update Requirements
To initiate the update, the following conditions must be met:
a.
The system must be disarmed.
b.
The panel must be connected to AC power.
c.
Battery level must be above 20%.
Additionally, ensure the flash drive contains the newer version in “.zip” format only.
Update Process
1)
Plug the flash drive into the Type-C port. Use a USB Type-A to USB Type-C adapter if
necessary.
2)
When the panel detects a newer firmware version, it will prompt the user to enter the Installer
or Master Code regardless of the current screen, and begin a 60-second timer.
3)
Enter the Installer or Master Code within 60 seconds, then press
.

•
If the code is correct, the system will automatically proceed with the update.

•
If the code is incorrect, the message “Wrong Master Code” will appear.
NOTE:
If no code is entered before the 60-second timer expires, the PIN Code keypad will dis
-
appear and a firmware update icon
will appear, indicating a pending firmware update.

•
If the flash drive is removed, the update icon will disappear. Nice North America LLC
c/o Customer Service
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