Honeywell Home LTEM-PA / LTEM-PV - Install Guide Dated 10/20 Rev. A
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For a newer version of this document, See: https://www.alarmgrid.com/documents/resideo-ltem-px-alarmnet-dual-path-communicator-install-guide-dated-10-20-rev-a
LTEM-PV
LTEM-PA
Internet and Cellular Communicator
Installation and Setup Guide
R800-26394A 10/20 Rev A
i
Table of Contents
SECTION 1: General Information ....................
...................................................
...................................................
................... 1
System Overview ...................................
...................................................
...................................................
........................................ 1
Introduction ......................................
...................................................
...................................................
...................................... 1
General Information ...............................
...................................................
...................................................
............................ 1
System Features ...................................
...................................................
...................................................
........................................ 2
About AlarmNet Internet Application ...............
...................................................
...................................................
.................. 3
Supervision Features ..............................
...................................................
...................................................
.................................... 3
Remote Services ...................................
...................................................
...................................................
........................................ 3
Control Panel Connections .........................
...................................................
...................................................
............................ 4
ECP Connection ....................................
...................................................
...................................................
............................... 4
Bus Connection ....................................
...................................................
...................................................
................................ 4
Optional Accessories ..............................
...................................................
...................................................
.................................... 4
LTE Communication Module (PROLTE-V, PROLTE-A) .....
...................................................
................................... 4
Wi-Fi® / Z-Wave Module (PROWIFIZW) ................
...................................................
...................................................
..... 4
Dialer Capture Module (PRODCM) ....................
...................................................
...................................................
......... 4
Antennas ..........................................
...................................................
...................................................
........................................ 4
Testing the System ................................
...................................................
...................................................
...................................... 5
Communications Test ...............................
...................................................
...................................................
........................ 5
Compatibility .....................................
...................................................
...................................................
............................................. 5
Compliance ........................................
...................................................
...................................................
............................................. 5
Specifications ....................................
...................................................
...................................................
............................................ 6
SECTION 2: Mounting and Wiring ....................
...................................................
...................................................
................. 7
Installation Notes ................................
...................................................
...................................................
......................................... 7
Determining the Signal Strength to Select a Locatio
n .................................................
...................................................
7
Mounting the Communicator .........................
...................................................
...................................................
....................... 8
Mounting the Communicator on a Wall ...............
...................................................
...................................................
.... 8
Mounting the Communicator on a VISTA Control Panel
Cabinet ...........................................
........................... 9
Wiring the Communicator............................
...................................................
...................................................
......................... 10
Wiring for VISTA Series ECP Control Panels ........
...................................................
...................................................
10
Wiring for Non-VISTA Control Panels ...............
...................................................
...................................................
...... 11
Wiring for DSC Control Panels .....................
...................................................
...................................................
.............. 12
Wiring for Interlogix Control Panels ..............
...................................................
...................................................
........... 14
Wiring the Fault Trigger Output ...................
...................................................
...................................................
.............. 15
Internet Connection (Ethernet or Wi-Fi®) ..........
...................................................
...................................................
.... 15
Power Connections .................................
...................................................
...................................................
................................. 16
Connecting the Power Adapter ......................
...................................................
...................................................
............ 16
Backup Battery ....................................
...................................................
...................................................
............................... 16
Installing Optional Plug-in Modules ...............
...................................................
...................................................
................ 17
LTE Communication Module ..........................
...................................................
...................................................
............ 17
Wi-Fi / Z-Wave Module .............................
...................................................
...................................................
..................... 18
Dialer Capture Module .............................
...................................................
...................................................
...................... 20
External Antenna ..................................
...................................................
...................................................
............................. 22
LTEM-P Installation and Setup Guide
ii
SECTION 3: Programming the Communicator ...........
...................................................
...................................................
23
General Information ...............................
...................................................
...................................................
.................................. 23
Using AlarmNet 360 ................................
...................................................
...................................................
........................ 23
Programming Options ...............................
...................................................
...................................................
............................. 23
ECP Status Codes...................................
...................................................
...................................................
.......................... 26
SECTION 4: Registration ...........................
...................................................
...................................................
.......................... 27
Registering the Communicator ......................
...................................................
...................................................
.................... 27
Appendices ........................................
...................................................
...................................................
....................................... 29
Appendix A: Summary of LED Operation ..............
...................................................
...................................................
......... 29
Appendix B: Central Station Contact ID Messages ...
...................................................
..................................................
30
Appendix C: Glossary ..............................
...................................................
...................................................
................................. 31
Regulatory Notes ..................................
...................................................
...................................................
..................................... 32
Summary of Connections Diagram
Inside Back Cover
1
General Information
System Overview
Introduction
The LTEM-P Series Communicators utilize the latest
LTE technology specifically designed for loT
devices to communicate with AlarmNet. The LTE CAT-M
1 technology provides improved power
efficiency and signal strength underground and with
in buildings. LTE CAT-M1 is available everywhere
that current LTE networks reach with strong enough
reception for consistent connections.
The LTEM-P Series Communicator, herein referred to
as the communicator, easily connects to your
security system's control panel and sends alarms an
d messages to AlarmNet for subsequent transfer
to the central monitoring station.
The LTEM-P Series includes the following models:
•
LTEM-PV (Verizon network)
•
LTEM-PA (AT&T network)
The communicator supports the following optional pl
ug-in modules:
•
LTE CAT-1 Cell Radio Module for enhanced cellular
radio performance (model PROLTE series)
•
Wi-Fi/Z-Wave
Module for Wi-Fi
®
connection to the Internet and/or for control of h
ome automation
devices (model PROWIFIZW)
•
Dialer Capture Module for use with control panels
that send Contact ID signals via Dialer (model
PRODCM)
NOTES
:
•
The communicator requires an AlarmNet 360 account.
For new installations, please obtain
the account information from the central station pr
ior to programming this communicator.
For replacement installations, the AlarmNet 360 acc
ount is created automatically when
the communicator is registered.
•
Due to Resideo's continuing effort to improve our
products, your device may look slightly
different than pictured.
General Information
The LTEM-P communicates via the Internet (when serv
ice is available) and switches to cell service
when the Internet is not available (provided the Co
mmunication Path is set to IP & Cell).
Connection to the Internet is made by direct Ethern
et cable to the router, or via Wi-Fi
®
(requires use of
the optional Wi-Fi/Z-Wave module), together referre
d to as IP. Only one of these methods may be
used, not both.
In normal operation (with Internet connectivity), t
he LTEM-P communicates from your customer's
network connection to the Resideo Network Operation
s Center, (NOC) via the AlarmNet network. The
NOC receives data and routes the information to the
Central Station of your choice, based on the
account number you assign to the communicator. Note
that your Central Station needs to give you
the account number. The same account number is use
d for both Internet and cell transmissions. If
your current Central Station is capable of receivin
g signals from the Resideo NOC, they are capable of
receiving signals from the communicator.
If, for some reason, Internet connectivity is not a
vailable, (for example, your customer's ISP is off
line
or disconnected) and the Communication Path choice
is set to IP & Cell, the communicator transmits
signals via the cellular network to complete these
transmissions. These transmissions are sent to the
Resideo NOC and then forwarded to your Central Stat
ion the same way as if they were received via the
Internet.
If the Internet AND Cell network are both unavailab
le, the message will not be sent via this device.
LTEM-P Installation and Setup Guide
2
System Features
Basic features of the communicator include:
•
Quick connection to Resideo control panels and comp
atible non-Resideo control panels
•
Supports both ECP and Bus connections to compatible
control panels
•
Power supplied by a 9VDC Power Adapter (included)
•
Supports dynamic or static IP addressing, and insta
lls behind firewalls without compromising
network security (provided that the Communication P
ath includes IP)
•
Supports connection to the Internet via Ethernet ca
ble or Wi-Fi
®
(Wi-Fi requires installation of
PROWIFIZW module) – only one method can be used, Et
hernet or Wi-Fi, not both
•
Reports fire, burg, and status messages via the Int
ernet
•
Reports messages via cell as backup to Internet rep
orting (provided that the Communication Path
includes cell)
•
Allows uploading and downloading of VISTA control p
anel data
•
Supports Remote Services feature, which allows the
end user to access their security system from
their computer via a website. Availability of this
service is controlled by the dealer via the web-ba
sed
programming tool on the AlarmNet 360 website
•
Multi-function Test switch used to generate test me
ssages, enter Pairing mode (used during Wi-Fi
module installation), and to reboot (reset) the com
municator.
STATUS LEDs
Section 1: General Information
3
About AlarmNet Internet Application
AlarmNet is a fully encrypted, secure method of del
ivering alarm messages from a protected premise
to an AlarmNet equipped central station. An Intern
et Communicator transmits status, supervisory,
and alarm messages to the AlarmNet Control Center u
sing a broadband Internet connection.
The AlarmNet Control Center identifies, validates,
and forwards the messages to the appropriate
AlarmNet central station. AlarmNet has an unlimite
d account capacity.
Supervision Features
The communicator provides the following types of su
pervision and fault detection:
•
Network communication failure
: In the event the AlarmNet network does not hear a
supervisory
message from the communicator within a specified ti
me, AlarmNet notifies the central station of a
communication failure.
•
Communication path failure
: When the communication path is set to Ethernet &
Cell or Wi-Fi &
Cell, both the Central Station and the control pane
l can be notified of a communication path failure.
Both failures are considered true faults when the r
espective fault times have expired ("Cell Fault
Time" and "IP Fault Time" for either Wi-Fi or Ether
net options) provided it has been set to a non-zero
value. Notification is sent to the central station
upon this expiration. Notification to the panel i
s
controlled by the "Notify Panel Of” option.
(
NOTE
: if the "Cell Fault Time" and "IP Fault Time" opti
ons are set to zero, faults will not be reported.)
•
Fault Trigger Output
: A fault trigger output (trigger output terminal T
1) activates upon the
following communicator fault conditions if alarm re
porting is enabled for the condition*: tamper,
power loss, low battery, battery charger fault, and
loss of network connectivity (communication path
loss). The fault trigger output can serve as a fail
-safe trigger (if programmed to do so) to ensure th
e
control panel is alerted in the event of a complete
communicator power loss (no ac and no battery)
or if the wiring from the communicator to the contr
ol panel is cut. Refer to the "Fault Relay Normally
On" option in the
Programming the Communicator
section for details.
*
Alarm reporting for the noted condition must be ena
bled for the condition to trigger the fault
output.
•
Primary power loss
and
low battery
conditions (“Primary Power Loss Reporting,” “Low B
attery
Report” options).
•
Cover and wall tamper
condition (“Tamper Report” option).
Remote Services
Resideo offers a series of web-based services that
provides consumers with the ability to
communicate with their security system remotely in
a number of ways. These web services allow
users to:
•
Access their security system from a computer via a
website (Remote Access feature)
•
Receive email and text message notifications of sys
tem events (Multi-Mode feature)
Dealers will initially enroll their customers for w
eb services during account programming through the
AlarmNet 360 website. The features that can be ena
bled include Remote Access and Multi-Mode.
Once enabled, the specific programming options asso
ciated with these features can be programmed
into the communications device using the AlarmNet 3
60 website or mobile app.
LTEM-P Installation and Setup Guide
4
Control Panel Connections
The communicator provides two types of control pane
l connections so it can be used with various
types of control panels, as summarized below.
ECP Connection
•
This connection is for Resideo VISTA control panels
that support ECP communication with
communicators (LRR to ECP).
Total Connect 2 Compatibility Note
: The following VISTA control panel firmware versio
ns support
Total Connect 2
Communication (version number is located on the pan
el's PCB PROM label):
Control Panel
Firmware Version
VISTA-15P / VISTA-20P Family
v9.12 or higher
VISTA-21iP Family
v3.13 or higher
VISTA-128BPT Family
v10.1 or higher
VISTA-250BPT Family
v10.3 or higher
•
The communicator connects to the control panel’s ke
ypad terminals (Data In, Data Out, Ground)
using the included 3-wire harness connector, and pr
ovides 2-way communication with the control
panel using ECP messaging
•
The control panel treats the communicator as an ECP
device, so make sure to program the control
panel with the communicator’s device address
•
Reports are sent in Contact ID format.
Bus Connection
•
This connection is for use with compatible control
panels that do not support ECP communication
•
The communicator connects to the control panel via
RX/TX/GND terminal block connections
•
Reports are sent in Contact ID format.
Optional Accessories
The communicator supports various plug-in modules a
s follows.
LTE Communication Module (PROLTE-V, PROLTE-A)
•
If enhanced cell radio performance is required (ex.
higher bandwidth, greater data rate), install the
optional PROLTE Communication plug-in module.
Wi-Fi® / Z-Wave Module (PROWIFIZW)
•
If a Wi-Fi connection to the router is desired rath
er than an Ethernet cable connection, install the
optional PROWIFIZW module
•
The communicator can use only one Internet connecti
on method: Ethernet or Wi-Fi, not both
•
Wi-Fi module can also support the use of Z-Wave dev
ices.
Dialer Capture Module (PRODCM)
•
An optional Dialer Capture module can be used for c
ontrols that send Contact ID alarm signals via
the control panel's dialer. The alarms are then sen
t to AlarmNet for routing to the central monitoring
station.
Antennas
The communicator is equipped with an internal anten
na. This feature provides additional security to
the installation by making the device tamper resist
ant. If needed to obtain adequate signal strength,
there is a connection for an external antenna.
The following antenna kits are compatible:
•
CELL-ANTHB
•
PROLTE-ANT
•
CELLANT3DBPK
Section 1: General Information
5
Testing the System
After installation the security system should be te
sted. Refer to the control panel installation
instructions for procedures to test the entire syst
em.
WEEKLY TESTING IS REQUIRED TO ENSURE PROPER OPERATI
ON OF THIS SYSTEM
Communications Test
After installation and programming, test the commun
ication path to AlarmNet by performing a
Communications Test.
To perform a Communications Test, press and release
the Test button. The communicator then sends
a test message to AlarmNet via the primary communic
ation path, which can be viewed via AlarmNet
360 to confirm that the message was successfully re
ceived. The Alarm History page shows Contact ID
code E601 (manually triggered test) along with the
zone number for the communicator. The
communication path is also identified ("ethernet" [
if Wi-Fi or ethernet is selected] or "cellular"
depending on the communication path programmed).
Compatibility
Control Panels
: For a list of control panels that are compatible
with various features of this device, go
to: https://mywebtech.honeywellhome.com/
Compass Version
: Compatible with Compass Version v2.2.35.1 (or hig
her) for VISTA series control
panel IP/Cellular Downloading
Compliance
This device has been tested by ETL to meet the foll
owing standards:
UL1610 Central-Station Burglar-Alarm Units
UL1023 Household Burglar-Alarm System Units
UL365 Police Station Connected Burglar Alarm Units
and Systems
LTEM-P Installation and Setup Guide
6
Specifications
Mechanical
Dimensions: 9.1" (23.2cm) x 9.1" (23.2cm) x 2.2" (5
.7cm)
Weight: without battery: 1.5 lbs (700g)
with battery: 3.3 lbs (1500g)
Input Power
9VDC, 2.5A from 102-132VAC, 60Hz, 0.6A Power Adapte
r
(Resideo # 300-04705V1)
Current Drain
Stand-Alone Unit ................................ 7
0mA idle, 240mA average active
With PROLTE Module ....................... 72mA idl
e, 240mA average active
With Wi-Fi Module .............................. 74
mA idle, 320mA average active
With Dialer Capture Module .......... 76mA idle, 24
5mA average active
Wi-Fi & Dialer Capture Modules .. 80mA idle, 325mA
average active
Backup Battery
4V, 6.5AH, (Resideo # R300-11454)
Expected Battery Life: 5 Years (approx.)
NOTE:
The sealed lead acid battery used for backup will h
ave reduced life
expectancy when exposed to elevated temperatures.
The useful life of
the battery at 25ºC (77ºF) is approximately 4 years
. At 35ºC (95ºF)
this will drop to 2 years and at 45ºC (113ºF) 1 yea
r. Battery life
expectancy should be taken into account when locati
ng the radio.
Fault Trigger
Output
Open collector, 12VDC, 0.25W max
Ethernet
Network Standard: IEEE 802.3u compliant
Data Rate: 10Base-T (10Mbps) / 100Base-T (100Mbps)
with auto detect
Ethernet Cable: Cat. 5 (min), MDI / MDI-X auto cros
sover
Environmental
Operating temperature: 0ºC to +49ºC (32
°
F to 120
°
F)
Storage temperature: –40ºC to +70ºC (-104
°
F to 158
°
F)
Humidity:
0 to 95% relative humidity, non-condensi
ng
for UL installations:
0% to 85%; for ULC installat
ions 0% to 93%
Altitude:
to 10,000 ft. operating, to 40,000 ft. s
torage
Frequency Bands
LTE
Band 2
LTE
Band 4
LTE
Band 5
LTE
Band 12
LTE
Band 13
LTEM-PV
X
X
LTEM-PA
X
X
X
Output Power
LTE
Class 5 20dBm (conducted)
7
Mounting and Wiring
Installation Notes
•
The communicator must be installed in accordance w
ith the National Electrical Code,
ANSI/NFPA 70.
•
The communicator must be mounted indoors within th
e protected premises.
•
Do not install in air-handling spaces.
•
Do not mount the communicator on or near metal obj
ects, as this may affect radio
communication. It is also good practice to avoid lo
cating the communicator near
wiring such as AC, telephone, HVAC, computer data c
ables, etc.
•
Unshielded, 22 AWG cable is recommended for the co
mmunicator power/data wires.
•
Do not connect to a receptacle controlled by a swi
tch.
Determining the Signal Strength to Select a Locatio
n
When choosing a suitable mounting location, underst
and that signal strength is very important for
proper operation. For most installations using the
internal antenna, mounting the unit as high as
practical, and avoiding large metal components prov
ides adequate signal strength for proper
operation.
You will use the communicator to determine signal s
trength in order to find a suitable mounting
location.
LTEM-P Initial Power Up
: Upon initial power up, the communicator LEDs blin
k in repeated
sequence from top to bottom indicating network init
ialization.
Green (REG)
Yellow (STATUS)
Red (FAULT)
Green (CELL)
Green (WIFI)
This sequence may take up to 15 minutes.
Do not reset power during this time.
When initialization is complete, the LEDs may blink
(per their respective functions).
After initial network setup, subsequent resets or p
ower ups can take up to 90 seconds.
1.
Unpack the communicator and open the case by pushin
g in the two bottom tabs with a
screwdriver while separating the case front.
2.
Temporarily connect the power adapter and the batte
ry to the communicator. When initial power
up is complete, you can remove the power adapter an
d use the communicator on battery power to
find a suitable mounting location.
3.
Choose the installation site with the best signal q
uality by observing the Cell LED; it should be lit
solid. The best signal strength is usually found at
the highest point in the building, near a window.
Mark the location for the communicator.
LTEM-P Installation and Setup Guide
8
Mounting the Communicator
There are two mounting options:
•
Mount the Communicator directly to a wall, secured
with six screws and a wall tamper screw
•
Mount the Communicator to a VISTA control panel ca
binet, secured to the cabinet via a threaded
bushing and locking nut.
Mounting the Communicator on a Wall
1.
Locate the back case (back cover) over selected mou
nting position such that the opening in the
case back is aligned with the wire/cable opening on
the mounting surface.
Pass the wires/cable through the opening in the cas
e back, or route through the removable
knockouts located on the back cover.
NOTE
: Cable tie anchor points are located on the back c
ase around the large center knockout
(below the terminal block) for securing the wiring
and providing strain relief.
2.
Secure the back case to the mounting surface using
six of the seven screws provided (3 along the
top, 3 along the bottom). After mounting, install t
he Wall Tamper screw.
3.
After all wiring is complete and the unit is powere
d up and the battery is connected, attach the
front cover. Position the top first, then press th
e bottom section until it snaps in place. Secure
bottom using the supplied cover screw. (This is re
quired for UL installations.)
Standard Mounting
Section 2: Mounting and Wiring
9
Mounting the Communicator on a VISTA Control Panel
Cabinet
NOTE
: Wall tamper not available when mounting on a VIST
A control panel cabinet.
1.
Ensure power to the control panel (both AC and batt
ery) is off, then remove the knockout on the
top left of the control panel cabinet.
2.
Remove the bottom knockout of the communicator for
the threaded bushing. Install the threaded
bushing so it snaps into the plastic retaining tabs
. Mount the communicator assembly on the
cabinet, passing the threaded bushing through the c
abinet knockout and fasten with the locking
nut.
Mounting the Communicator on a VISTA Control Panel
Cabinet
3.
Connect the 3-wire ECP harness connector to the com
municator's ECP connector.
4.
Connect the power adapter wires to the communicator
's power terminals. Observe polarity.
5.
Thread the wires through the threaded bushing.
6.
Refer to the control panel’s installation guide and
complete the ECP wiring.
7.
Secure the wiring with cable ties as necessary.
NOTE
: Cable tie anchor points are located on the case b
ack around the large center knockout
(below the terminal block) for securing the wiring
and providing strain relief.
8.
After all wiring is complete and the unit is powere
d up and the battery is connected, attach the
front cover. Position the top first, then press th
e bottom section until it snaps in place.
Accessing the Communicator after installation
To access the communicator after installation on a
control panel cabinet, the communicator must
first be unmounted from the cabinet. Do the followi
ng:
1.
From inside the control panel cabinet, remove the l
ocking nut from the communicator's threaded
bushing, then lift the communicator up and away fro
m the cabinet.
2.
Open the communicator by pressing the two tabs on t
he bottom of the communicator's front
cover to disengage it from the back case.
LTEM-P Installation and Setup Guide
10
Wiring the Communicator
Wiring for VISTA Series ECP Control Panels
Most Resideo VISTA control panels support ECP data
communication with communicators, (e.g.,
VISTA-15P, VISTA-20P, VISTA-128BPT and VISTA-128FBP
T). However, there are some panels that do
not. Check the
Installation and Setup Guide
for the control panel you are using to see if it s
upports
communication device (LRR) to ECP communication.
Programming Note
: Make sure to program the control panel with the c
ommunicator’s device address.
1. Connect the control panel's ECP (keypad)
Data In
,
Data Out
, and
Ground
terminals to the
communicator's ECP connector using the included 3-w
ire harness (Resideo part R600-00155).
Note that the 12VDC output from the control panel i
s NOT used with this connector. See ECP
Option 1 diagram below.
Alternatively, connect the VISTA control panel's E
CP (keypad) terminals directly to the
communicator's
RX
,
TX
, and
GND
terminals as shown in the ECP Option 2 diagram bel
ow.
2. Connect the power adapter wires to the communica
tor's
PWR
+
and
GND
terminals as shown.
Observe polarity.
3. Secure the wiring with cable ties as necessary.
Cable tie anchor points are provided on the case
back below the terminal block.
The communicator is powered by the provided 9VDC Po
wer Adapter only.
Do not
connect
power from the control panel to the communicator.
Wire length/gauge limitations are the same for the
communicator as they are for keypads and other
peripheral devices connected to the VISTA control p
anel.
ECP Connection Option 1: ECP Connection Using 3-Wir
e Harness
ECP Connection Option 2: ECP Terminal Block Connect
ions
ECP & BUS Connection
Maximum Wire Lengths
Minimum
Wire Gauge
Distance from
Control Panel
#22
75 ft (23m)
#20
120 ft (37m)
#18
170 ft (52m)
#16
270 ft (82m)
Section 2: Mounting and Wiring
11
Wiring for Non-VISTA Control Panels
The communicator can be used with non-VISTA control
panels (control panels that do not support
ECP data communication). Depending on the control p
anel, the communicator's bus terminals are
used and/or the optional Dialer Capture module (PRO
DCM) is used. Refer to the
Dialer Capture
Module
section under
Installing
Optional Plug-in Modules
later in this manual for information
regarding the use and installation of the Dialer Ca
pture module
.
The following table lists the types of connections
for non-VISTA control panels.
Control Panel
Connection to the Communicator
DSC PowerSeries (PC)
control panels
Connects to the communicator's bus terminals.
See
Wiring for DSC Control Panels
section.
Interlogix NetworX (NX)
Series control panels
Connects to the communicator's bus terminals and th
e
PRODCM Dialer Capture module terminals.
See
Wiring for Interlogix Control Panel Connections
section.
Other non-VISTA control
panels
Control panel's telco Ring (R) and Tip (T) terminal
s connect to
the PRODCM Dialer Capture module terminals.
See
Dialer Capture Module
section later in this manual and refer
to the control panel's instructions.
The following steps show typical connections. Howev
er, if using compatible
DSC
or I
nterlogix
control
panels, refer to their respective sections that fol
low. If using another non-VISTA control panel, inst
all
the PRODCM Dialer Capture module and refer to the c
ontrol panel's instructions and the
Dialer
Capture Module
section under
Installing
Optional Plug-in Modules
later in this manual.
Typical Non-VISTA Control Panel Connections
1. If required, connect the communicator's
RX
,
TX
, and
GND
terminals to the appropriate terminals
at the control panel according the control panel's
instructions. See diagram below.
2. If required, install the PRODCM Dialer Capture m
odule and connect its terminals to the control
panel's telco Ring (R) and Tip (T) terminals respec
tively.
3. Connect the power adapter wires to the communica
tor's
PWR
+
and
GND
terminals as shown.
Observe polarity.
4. Secure the wiring with cable ties as necessary.
Cable tie anchor points are provided on the case
back below the terminal block.
The communicator is powered by the provided 9VDC Po
wer Adapter only.
Do not
connect
power from the control panel to the communicator.
After any programming changes are made to non-VISTA
control panels, the
communicator must be reset/rebooted (press and hold
the Test switch for 10 seconds).
Check the control panel's instructions for wire len
gth/gauge limitations and refer to the
ECP & BUS
Connection Maximum Wire Lengths
table in the previous section. If the tables diffe
r in respective wire
lengths, use the shorter length.
Typical Wiring for Non-VISTA Control Panels via Bus
Connection Terminals
LTEM-P Installation and Setup Guide
12
Wiring for DSC Control Panels
This section applies to the following DSC PowerSeri
es (PC) control panels:
•
PC1616
•
PC1832
•
PC1864
After any programming changes are made to non-VISTA
control panels,
the communicator must be reset/rebooted (press and
hold the Test
switch for 10 seconds).
1. Connect the control panel terminals labeled Blac
k (
BLK
), Yellow (
YEL
), and Green (
GRN
) to the
communicator's
GND
,
TX
, and
RX
terminals respectively. See diagram below.
2. Connect the power adapter wires to the communica
tor's
PWR
+
and
GND
terminals as shown.
Observe polarity.
Connections for DSC PowerSeries Control Panels
The communicator is powered by the provided 9VDC Po
wer Adapter only.
Do not
connect
power from the control panel to the communicator.
3. Refer to the control panel's installation manual
for details on programming the control panel.
4. After control panel programming is completed and
the communicator is connected, make sure
the control panel is in the "Ready to Arm" state wi
th no alarms or faults present. The following
control panel fault/trouble conditions must be clea
red before rebooting the communicator:
•
General System Trouble
•
General System Tamper
•
General System Supervisory
•
Telephone Line Trouble
•
Comm Fail Trouble
•
Zone Fault
Refer to the
Clearing DSC Control Panel
Trouble Conditions
section that follows for details on how
to clear these trouble conditions.
5. After all troubles, faults, and alarms have been
cleared and the control panel is disarmed,
reboot/power up the communicator.
The communicator may take up to 90 seconds to rebo
ot, then take up to an additional 5 minutes
to fully sync with the control panel. During this t
ime, the communicator LEDs blink in repeated
sequence from top to bottom (power-up sequence) whi
le the communicator scans the control
panel's partitions and zones.
After reboot/power up, the communicator can take ab
out 5-7 minutes to complete the
scan of the control panel's partitions and zones.
The control panel must be in the "Ready"
state (no alarms or faults) in order to perform the
scan.
Section 2: Mounting and Wiring
13
Clearing DSC Control Panel Trouble Conditions
Perform the following steps to clear various types
of DSC control panel trouble conditions
General System Trouble
This trouble condition may be generated by issues w
ith the PC5204 (power supply module)
and/or PC5400 (printer module).
For PC5204, install a 1k resister from terminal O1
to AUX if Output 1 is unused. Also check that
the wires are in good condition by measuring resist
ance.
General System Tamper
This trouble condition may be generated by expander
modules and other types of modules.
Please check that the tamper switches on expander a
nd other modules are not being triggered.
For zone expander modules, you can install a 1k res
istor from the tamper terminal to ground. This
condition cannot be cleared through panel programmi
ng.
General System Supervisory
Check all module connections to the control panel.
Correct any wiring issues.
1. Press [
∗
] 8 to enter programming mode.
2. Enter the Installer code.
3. Enter 9-0-2.
4. Wait 1 minute.
5. Press [#].
6. Enter 9-0-3.
7. Check that all modules are being supervised.
8. Press [#] [#] to exit programming mode.
Telephone Line Trouble
To clear Telephone Line trouble, disable telephone
line trouble reporting.
1. Press [
∗
] 8 to enter programming mode.
2. Enter the Installer code.
3. Enter 0-1-5.
4. Turn off option 7 (on LED keypad, 7 should be of
f).
5. Press [#] [#] to exit programming mode.
Comm Fail Trouble
1. Press [
∗
] 8 to enter programming mode.
2. Enter the Installer code.
3. Enter 3-8-0 (Tel Communicator options).
4. Turn off 1 (Tel Communications Disabled).
5. Press [#] [#] to exit programming mode.
Alternatively, you can also do the following:
1. Press [
∗
] 6.
2. Press 4 (System test).
Trouble should disappear.
Zone Fault
1. Press [
∗
] 1 to enter Zone Bypass menu.
2. Enter the 2-digit Zone number showing fault (ex.
01, 07, 12 etc.)
3. Press [#].
4. Repeat for all faulted zones.
LTEM-P Installation and Setup Guide
14
Wiring for Interlogix Control Panels
This section applies to the following Interlogix Ne
tworX (NX) Series control panels:
•
NX-8E
•
NX-4V2
•
NX-6V2
•
NX-8V2
After any programming changes are made to non-VISTA
control panels, the communicator must be reset/rebo
oted
(press and hold the Test switch for 10 seconds).
Connection to an Interlogix control panel requires
installation of the PRODCM Dialer
Capture Module in the communicator.
1. Connect the control panel's
DATA
and
COM
terminals to the communicator's
RX
and
GND
terminals respectively. See diagram below.
2. Connect the power adapter wires to the communica
tor's
PWR
+
and
GND
terminals as shown.
Observe polarity.
3. Install the PRODCM Dialer Capture module. See
Dialer Capture Module
section under
Installing
Optional Plug-in Modules
later in this manual.
4. Connect the Dialer Capture module's Ring and Tip
terminals (module terminals have no Ring/Tip
polarity) to the control panel's Telco Ring (R) and
Tip (T) terminals (do not connect to R1/T1).
5. Refer to the control panel's installation manual
for details on programming the control panel.
Connections for Interlogix NX Series Control Panels
The communicator is powered by the provided 9VDC Po
wer Adapter only.
Do not
connect
power from the control panel to the communicator.
Programming Notes for Interlogix NX Series Control
Panels
•
Location 0: Phone number 1 first segment must be 15
for tone dialing.
•
Location 2: Report format must be 13 for Ademco Con
tact ID format.
•
Location 23: Segment 3 should be all enabled (or 12
345678 to enable all reports), otherwise some
alarm reports will be missed via the dialer.
Section 2: Mounting and Wiring
15
Wiring the F
a
ult Trigger Output
The communicator's fault trigger output (Trigger Ou
tput terminal T1) can be wired and programmed
for fail-safe mode (see the program option "FAULT R
ELAY NORMALLY ON").
To sense a communicator fault at the control panel,
see the diagram below.
1. Connect the communicator's Trigger Output
T1
to a zone "
+
" input at the control panel.
2. Install the proper end-of-line (EOL) resistor re
quired by the control panel.
3. Set the trigger for Fail-Safe mode by selecting
the FAULT RELAY NORMALLY ON program option
checkbox via AlarmNet 360.
Typical Wiring for the Fault Trigger to a Control P
anel Zone
for Normally Closed Fault (Fail-Safe mode)
Internet Connection (Ethernet or Wi-Fi®)
The communicator can connect to the Internet via Et
hernet cable direct to a router or via Wi-Fi
®
using
the optional PROWIFIZW Wi-Fi/Z-Wave module.
The communicator can use only one Internet connecti
on method: Ethernet or
Wi-Fi, not both.
Ethernet Cable Connection
If using an Ethernet cable connection, connect one
end of the Ethernet cable (Category 5 or higher)
to the communicator’s RJ45 connector and the other
end to the cable/DSL router as shown in the
diagram below.
NOTE
: When programming the communicator, make sure to p
rogram the communication path to
Ethernet & Cell.
Ethernet Connection
Wi-Fi Connection
If using Wi-Fi
®
to connect to the Internet, the PROWIFIZW Wi-Fi/Z-
Wave module must be installed.
Refer to the
Installing Optional Plug-In Modules
section later in this manual for details on install
ing
the Wi-Fi/Z-Wave module.
NOTE
: When programming the communicator, make sure to p
rogram the communication path to
Wi-FI & Cell.
LTEM-P Installation and Setup Guide
16
Power Connections
Connecting the Power Adapter
The communicator is powered from the supplied plug-
in Power Adapter.
1. Connect the Power Adapter to the communicator's
PWR
+
and
GND
terminals as shown below.
Observe polarity. Refer to the Power Adapter Maximu
m Wire Lengths table below for wire gauge
and length.
2.
Power Up
: After all wiring connections have been made and a
ll optional plug-in modules have
been installed, plug the Power Adapter into a 24-ho
ur, non-switched 102 - 132VAC, 60Hz outlet.
The communicator is powered by its 9VDC Power Adapt
er only.
Do not
connect
power
from the control panel to the communicator.
Power Adapter Connection
Power Adapter Maximum Wire Lengths
Maximum distance from power
adapter to communicator
Wire Gauge
(AWG)
Up to 25 feet (7.62m)
# 22
Up to 45 feet (13.72m)
# 20
Up to 70 feet (21.34m)
# 18
Up to 110 feet (33.53m)
# 16
Backup Battery
The included battery is used for backup in the even
t of power loss to the communicator. It does not
provide power to the control panel. The unit must b
e powered up before connecting the battery.
Battery Notes
•
The battery can provide over 24 hours of
system life in the event of a power failure.
•
A programmable power loss message can
alert the AlarmNet Control Center when
system power is lost (power loss messages are
reported within 1-3 hours of actual loss).
•
The communicator transmits a low-battery
message (programmable) when the battery
reaches 3.8V ±5%, indicating subsequent
messages may not be transmitted.
•
The system shuts down when the battery falls
below 3.3V, and radio transmissions are no
longer possible.
•
If system power is restored before the
communicator shuts down, a power restore
message is sent within 1-3 hours after power
is restored, and the battery is recharged using
the communicator’s built-in battery charger.
If system power is restored after the
communicator has shut down, a power-on
reset condition exists, the communicator
initializes itself and the battery will recharge.
Install the battery as follows:
•
Do not plug the battery in until
after
the
communicator has been powered-up.
•
Do not bend up the battery tabs.
•
Battery replacement by professional
installer only.
1.
Place the battery inside the case.
2.
Hook the right side of the battery clip onto the
battery clip slots located on the case back,
then snap the left side of the clip onto the
battery clip lock.
3.
Connect the battery to the communicator's
battery terminals. Observe polarity.
Section 2: Mounting and Wiring
17
Installing Optional Plug-in Modules
LTE Communication Module
If enhanced cell radio performance is required (ex.
higher bandwidth, greater data rate), install the
optional PROLTE Series Communication plug-in module
. Models include PROLTE-V (Verizon
network) and PROLTE-A (AT&T network). Refer to the
instructions included with the PROLTE Series
module for additional information.
1. Power down the communicator and disconnect the b
attery.
2. Install the PROLTE module by mating the module's
connector to the edge connector on the lower
left side of the communicator's PCB. Make sure the
module is fully seated in the connector.
3. Affix the FCC/IC label provided with the PROLTE
to the outside of the communicator’s back case.
4. After installation, power up the communicator th
en reconnect the battery.
PROLTE Series Communication Module Installation
5. Programming of the PROLTE Series module is done
through the AlarmNet 360™ Programming
Tool. On a laptop, PC or Smart Device, go to www.al
armnet360.com.
6. When programming is complete, perform a Communic
ations Test (press and release the Test
button).
NOTES for PROLTE MODULE INSTALLATION
•
Initial communicator power up sequence can take up
to 15 minutes for network setup.
•
After initial network setup, subsequent resets or
power ups can take up to 90 seconds.
•
Installing the PROLTE module auto-disconnects the
built-in LTE CAT-M1 cellular device.
•
No additional programming of the PROLTE module is
necessary (no need to use AID number). The
module automatically marries with the LTEM-P device
on power up and connectivity to AlarmNet.
•
When programming the AlarmNet account, use the LTE
M-P communicator's MAC and CRC.
LTEM-P-014-V0
OPTIONAL
CELL RADIO
(CAT-1)
PLUG-IN
MODULE LTEM-P Installation and Setup Guide
18
Wi-Fi / Z-Wave Module
If a Wi-Fi
®
connection to the router is desired rather than an
Ethernet cable connection, install the
PROWIFIZW module. This module also provides the abi
lity to control Z-Wave devices.
NOTE
: The PROWIFIZW requires a router and internet serv
ice for Wi-Fi connection.
Refer to the instructions included with the PROWIFI
ZW module for additional information.
The communicator can use only one Internet connecti
on method: Ethernet or
Wi-Fi, not both.
1. Power down the communicator and disconnect the b
attery.
2. Remove and discard the foam located near the fin
gerstock clip and check that the clip is in its
proper position as shown below. It should be positi
oned over the PCB ground plane and away
from the upper left PCB edge connector.
3. Install the PROWIFIZW module by mating the modul
e's connector to edge connector on the upper
left side of the communicator's PCB. Make sure the
module is fully seated in the connector. Slip
the module board under the clip tab to lock it in p
lace as shown below.
3. Affix the FCC/IC label provided with the PROWIFI
ZW to the outside of the communicator’s back
case.
4. After installation, power up the communicator th
en reconnect the battery.
Wi-Fi/Z-Wave Module Installation
3. Programming of the PROWIFIZW module, as well as
the inclusion/exclusion of Z-Wave devices, is
done through the AlarmNet 360™ Programming Tool. On
a laptop, PC or Smart Device, go to
www.alarmnet360.com.
NOTE
: When programming the communicator, make sure to p
rogram the communication path
to Wi-Fi & Cell.
4. When programming is complete, perform a Communic
ations Test (press and release the Test
button).
Section 2: Mounting and Wiring
19
Wi-Fi
®
Setup
To set up a Wi-Fi connection to the router, you wil
l need the AlarmNet 360 Mobile App installed on a
smartphone or tablet. The app is available for down
load from the App Store or Google Play.
You will also need the following information:
•
Communicator's MAC ID and CRC (both found on a lab
el on the communicator).
MAC ID:
CRC:
•
SSID and password for the router to which the comm
unicator will be connected.
SSID:
Password:
With the Wi-Fi module installed and the communicato
r powered up and battery connected, do the
following.
1. Connect your smart device to the same Wi-Fi netw
ork the communicator will use.
2. Turn on Bluetooth on your smart device.
Make sure the Bluetooth is not connected to anothe
r device.
3. Open the AlarmNet 360 Mobile App and log in.
3. Click the upper left menu icon (3 bars) and sele
ct
Connect a Device to the Internet
to display the
Connect Device
page.
4. Review the steps shown on the
Connect Device
page. In summary, the steps as applied to this
communicator are as follows:
Step 1: Power the communicator and activate Blueto
oth.
Step 2: Pair your mobile device with the communica
tor via Bluetooth.
Step 3: Configure the Internet connection (choose
the Wi-Fi router to which the communicator
will be connected).
Step 4: The communicator searches AlarmNet 360 for
an account.
5. When ready, activate Bluetooth Pairing mode on t
he communicator.
To activate Bluetooth Pairing mode, press and hold
the communicator's Test switch for at least 3
seconds. The
REG
(green),
FAULT
(red), and
WIFI
(green) LEDs will blink in unison indicating the
unit is in Pairing mode.
NOTE
: Pairing mode times out after 10 minutes of no scr
een activity.
6. Click
Get Started
. At the Pair Device screen, wait for the Available
Devices to display the
communicator's name (ex. LTEM-PAxxxx, where xxxx ar
e the last four digits of the MAC ID).
Select
Pair
. Click
Pair
at the
Bluetooth Pairing Request
prompt.
7. Enter the communicator's CRC number at the
Enter CRC Number to verify device
prompt.
A message confirms the Bluetooth connection.
8. At the
Select Wi-Fi Network
prompt, select the desired Wi-Fi router (identifie
d by its SSID).
9. Select
Manual Entry
and at the
Enter Wi-Fi Password
prompt, enter the router's password then
click
Submit
. A message confirms successful connection.
Alternatively, if the user does not want to share
the Wi-Fi password, select
Request Entry via
Email
instead of
Manual Entry
. Enter the user's email address at the prompt. An
email will be sent
to the user with a link to a secure website where t
hey can then privately provide their Wi-Fi
password.
10. The communicator then searches for its respecti
ve AlarmNet 360 account. If the account is
found, the "Device connected to account" message ap
pears.
From there, you can check the communication paths
or go to the AlarmNet 360
Account
Overview
page.
11. Exit the AlarmNet 360 app when done.
LTEM-P Installation and Setup Guide
20
Dialer Capture Module
An optional Dialer Capture module (PRODCM)can be us
ed for controls that send Contact ID alarm
signals via the control panel's dialer. The dialer
capture module replaces the phone line and simulate
s
the phone service to the control panel. The alarms
are then sent to AlarmNet for routing to the centra
l
monitoring station.
1. Power down the communicator and disconnect the b
attery.
2. Install the Dialer Capture module by mating the
module's connector to the edge connector on the
upper right side of the communicator's PCB. Make su
re the module is fully seated in the
connector. Slip the module board under the snap tab
to lock it in place as shown below.
3. Connect the control panel's Telco Ring (R) and T
ip (T) terminals individually to the terminals on
the Dialer Capture module (module terminals have no
Ring/Tip polarity). See diagram below.
4. After installation, power up the communicator th
en reconnect the battery.
Dialer Capture Module Connections
Do not connect the outside phone line to either the
Dialer Capture module or the
control panel. There should be no connection to the
outside phone line when using the
Dialer Capture module.
For replacement installations, make sure to disconn
ect the outside phone line when
using the Dialer Capture module with the communicat
or.
Control Panel Programming Notes for Dialer Capture
After the Dialer Capture module has been installed,
make sure the control panel is programmed for
the following:
•
Dialer operation is set for DTMF Tone Dialing for
each phone number (pulse dialing is not
supported and must be disabled in the control panel
).
•
PABX field is disabled (the Dialer Capture module
does not communicate through a PABX).
•
Phone numbers and account numbers are programmed (
to ensure the maximum number of
messages can be transmitted to the central station
before a communication failure occurs, ensure
the control panel is programmed with a primary and
secondary central station number).
•
Report format is set to Contact ID for each phone
number.
•
The maximum number of retry attempts is programmed
.
•
Desired zone and partition reports are enabled.
Section 2: Mounting and Wiring
21
Additional Notes When Using the Dialer Capture Modu
le
•
The Dialer Capture module supports only one-way co
mmunications (from the control panel to the
central station). For those control panels that sup
port two-way voice communications,
speakerphone, paging, follow-me, etc., these featur
es will no longer be available. The control panel
must be programmed for one-way communications only.
•
Since Dialer Capture module supports only one-way
communications (from the control panel to the
central station), the Resideo Compass Downloader ca
nnot be used.
•
In the event the communicator loses power, the mod
ule would not be able to generate a fault
trigger to the control panel and set an alarm. In t
his case, after the panel has exhausted its redial
attempts, a communication failure is displayed by t
he panel (you may have to scroll through the
messages).
•
The Dialer Capture module cannot sense a fault on
the Tip/Ring side. However, during an alarm, if
the module cannot forward the alarm, it will trigge
r a fault and disable the phone line. The phone
line will be re-enabled after communication has bee
n re-established.
•
If the Dialer Capture module senses a fault, it wi
ll send a Trigger signal to the control panel zone
(if
wired to a zone). At this point the module will als
o drop the phone line voltage and will not provide
a
dial tone to the control panel. During this time, t
he control panel will make retry attempts (8 for
residential, and more for commercial) to dial out a
nd send a report. Until the control panel has
completed the series of retry attempts it will not
be able to detect a Telco fault. To minimize the wa
it
time, for control panels that allow setting the Tel
co Fault detection time, please set it to the
minimum detection time.
•
For control panels that may generate erroneous Tel
co fault conditions based on grounding, turn off
"Telco Fault" monitoring at the control panel.
•
If the dialer capture module receives a communicati
on path failure from the communicator, the
module will drop the voltage and thereby disable th
e phone line. If Telco Fault is enabled in the
panel, the keypad on the system will display the fa
ult. When the dialer capture module receives a
fault clear condition, the module will re-enable th
e phone line. The panel is notified of all other
faults if the fault output of the communicator is w
ired to a zone on the panel.
LTEM-P Installation and Setup Guide
22
External Antenna
If adequate signal strength cannot be achieved with
the internal antenna, an external antenna can be
used. An Antenna Kit with an antenna cable, adapter
cable, clamp, and bracket will be required.
Instructions for mounting the antenna are provided
with the kit.
The following Antenna Kits are compatible:
•
CELL-ANTHB
•
PROLTE-ANT
•
CELLANT3DBPK
The Antenna Kit includes a short antenna adapter ca
ble with an MHF connector on one end and an
SMA connector on the other end.
To connect an external antenna to the communicator,
do the following.
NOTE
: Antenna can be installed with the communicator po
wered up.
1. Remove the antenna port knockout on the top of t
he communicator case.
2. From inside the case, install the short adapter
cable's SMA connector in the antenna port
knockout and secure with the nut provided. See diag
ram detail A.
3. Route the adapter cable as shown, then snap the
adapter cable's MHF connector onto the
communicator's main board external antenna connecto
r. See diagram below.
4. Install the external antenna according to its in
structions, using the brackets and hardware
provided with the External Antenna kit.
5. Connect the Antenna Kit's antenna cable to the a
dapter cable's SMA connector previously
mounted to the communicator case back.
6. Set the INT/EXT Antenna Select Switch to the EXT
(External) position. See diagram Detail B.
7. When complete, perform a communication test (pre
ss and release the Test switch).
External Antenna Installation
IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS
If an external cellular radio antenna is used, the
antenna may be installed or replaced ONLY by a
professional installer.
23
Programming the Communicator
General Information
The communicator delivers alarms via the Internet t
o an AlarmNet central station or via the network,
using cell technology when the Internet is not avai
lable.
NOTE
: The communicator requires an AlarmNet 360 account
. For new installations, please obtain
the account information from the central station pr
ior to programming this communicator.
For replacement installations, the AlarmNet 360 acc
ount is created automatically when the
communicator is registered.
The communicator is programmed using the AlarmNet 3
60 website or the AlarmNet 360 Mobile App.
After any programming changes are made to non-VISTA
control panels, the
communicator must be reset/rebooted (press and hold
the Test switch for 10 seconds).
Using AlarmNet 360
To program the communicator via the website (if you
are already signed up for this service), go to:
www.alarmnet360.com
, or use the AlarmNet 360 Mobile App. Log in and fo
llow the on-screen
prompts. Please have the following information ava
ilable when programming the communicator:
•
Primary City ID (two-digit number), obtained from y
our monitoring station.
•
Primary Central Station ID (two-digit number), obta
ined from your monitoring station.
•
Primary Subscriber ID (four-digit number), obtained
from your monitoring station.
•
Communicator’s MAC ID and MAC CRC number (located o
n the box and inside the communicator).
When AlarmNet 360 programming is complete, use the
Send Data to Device
command to send the
programming information to the communicator. After
the data has been sent, the
communicator
must be registered
. See the
Registration
section.
Programming Options
The following is a list of programming options pert
inent to this communicator and programmed in
the AlarmNet 360 SETTINGS menu.
OVERVIEW FIELDS
(Overview fields are programmed when a new account
is created in AlarmNet 360)
Communicator MAC
xxxxxxxxxxxx
The MAC ID is found on a label on the communicator
and on its carton.
Alarm Reporting Number
xx xx xxxx
Account information is provided by the central stat
ion administrator. This field
displays account number, consisting of the City ID,
Central Station ID, and
Subscriber ID numbers.
City ID = 01-99; Central Station ID = 01-FE (HEX);
Subscriber ID = 0001-9999
Device Type
•
LTEM-PA
•
LTEM-PV
Device Type displays the model number for the commu
nicator being programmed.
Panel Type
•
VISTA
•
VISTA-20P
•
Interlogix
•
DSC
•
DCM
Panel Type indicates the type of control panel to wh
ich the communicator is
connected.
Select VISTA-20P if the communicator is connected to
a VISTA-20P.
Select VISTA if the communicator is connected to ot
her VISTA series control panels.
Select Interlogix or DSC accordingly if the communi
cator is connected to one of
those panels.
Select DCM for other control panels connected via t
he Dialer Capture module.
LTEM-P Installation and Setup Guide
24
Supervision
•
Daily
Supervision time is factory-set to "Daily" (24 hour
s) and cannot be changed.
The AlarmNet network must hear at least one supervi
sory message from the
communicator during this supervision period; otherw
ise, AlarmNet notifies the
central station that a communication failure has oc
curred.
PATH DETAILS OPTIONS
Communication Path
•
Ethernet and Cell
•
Wi-Fi and Cell
•
Cell Only
Select the desired communication path.
If Wi-Fi
®
is desired, the PROWIFIZW module must be installed.
Refer to the Wi-Fi/Z-
Wave Module section located in Section 2 earlier in
this manual.
LRR ECP Device Address
•
1-30
Applicable only if Panel Type is VISTA or VISTA-20P
.
The LTEM-P communicates with a VISTA control panel u
sing the ECP bus.
Enter the appropriate ECP device address.
For VISTA-10P, VISTA-15P, and VISTA-20P series contro
l panels, use address 3.
For other control panels, see their Installation an
d Setup Guide.
NOTES
:
1.
When programming the control panel, enable the comm
unicator (or LRR)
output.
2. This Device Address must be unique from the "Rem
ote Control Keypad Address"
and the “Interactive Event (Multi-Mode) Device Addr
ess.”
Old Alarm Time
•
10 Minutes
•
4 Hours
•
15 Minutes
•
8 Hours
•
30 Minutes
•
12 Hours
•
1 Hour
•
24 Hours
•
2 Hours
Sets how long an undeliverable alarm is retried for
delivery to the central station. If
the message is not validated, it is retried until t
he old alarm time is reached or the
message is validated.
Select the desired time period.
IP Fault Time
•
00-99
Applicable only if comm. path includes Ethernet or
Wi-Fi.
In the event there is a loss of contact with the ne
twork over the Ethernet or Wi-Fi
connection, enter the time delay (in minutes) befor
e the communicator notifies the
central station. IP failure will always be sent to
the central station as Primary
Communication Path Failure.
Use DHCP
•
Select
•
Unselect
Applicable only if communication path includes Ethe
rnet.
If selected, dynamically allocates the IP addresses
for Ethernet (recommended).
If unselected, uses fixed IP addresses programmed in
the next 4 fields.
NOTE:
Wi-fi is always set for DHCP.
NIC IP Address
xxx.xxx.xxx.xxx
Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part address for this device.
Subnet Mask
xxx.xxx.xxx.xxx
Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part address for the 32-bit a
ddress mask used to indicate the
portion (bits) of the IP address that is being used
for the subnet address.
Gateway IP Address
xxx.xxx.xxx.xxx
Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part address assigned to the
Gateway.
DNS Serv IP Addr
xxx.xxx.xxx.xxx
Applicable only if communication path includes Ethe
rnet.
Enter the 12-digit, 4-part IP address assigned to th
e DNS (Domain Name System)
server.
Cellular Fault Time
•
00-99
In the event the communicator detects a communicati
on path failure,
enter the time
delay (in minutes) before the communicator
notifies the central station. A cell failure
will always be sent to the central station as Secon
dary Communication Path Failure.
Section 3: Programming the Communicator
25
Fault Relay Normally On
(Fail-Safe Mode)
•
Select
•
Unselect
The Fault Relay Normally On option enables fail-saf
e mode, which causes the fault
trigger open collector output to be normally energi
zed to ground and de-energizes
(open circuit) upon a communicator fault condition
(if respective alarm reports are
enabled). For conditions that trip the fault trigge
r refer to
Supervision Features
in
Section 1.
Select this option if Fail-Safe mode is desired.
If unselected, the fault trigger output is normally
de-energized and energizes when
a listed communicator fault condition occurs. Note
that if unselected, the control
panel will not be alerted if the radio loses comple
te power (no AC and no battery) or
if the wiring from the radio to the control is cut.
See
Wiring the Fault Trigger
in Section 2 for information on connecting the tri
gger
output to a control panel.
Notify Panel Of
•
Neither
•
IP Only
•
Cell Only
•
Both IP and Cellular
This option appears only if comm. path includes Eth
ernet & Cell or Wi-Fi & Cell.
If "Both IP (Wi-Fi or Ethernet)
and Cellular" is selected, the device will only not
ify the
control panel if both communication paths fail but
will always send notification of
either failure to the central station.
NOTE
: The fault trigger output (if Fault Relay Normally
On is selected) is triggered
only if "Both IP and Cellular" is selected (If the "
Cellular Fault Time" and "IP Fault
Time" options are set to zero, faults will not be r
eported).
Select the desired option.
Tamper Report
•
Select
•
Unselect
If selected, sends a tamper report when the communi
cator detects a tamper
condition. A tamper restore is automatically sent
when the tamper condition clears.
Primary Power Loss
Reporting
•
Select
•
Unselect
If selected, sends a primary power loss report to t
he central station within 1-3 hours
after its detection. A restore report is sent with
in 1-3 hours after power is restored.
Low Battery Report
•
Select
•
Unselect
If selected, sends a low-battery report when a low
battery condition exists. A low
battery restore is automatically sent when the low
battery condition clears.
REMOTE SERVICES
Remote Access
•
Select
•
Unselect
Select to allow the end user to access their system
via Resideo's Total Connect.
Availability of this service is controlled by the d
ealer.
In order to use Remote Access, an account must be c
reated in AlarmNet 360.
Remote Control (AUI)
Keypad Addresses
•
01-30
Must be programmed if using the Remote Access featu
re
Enter the keypad address intended to be used for re
mote control.
NOTES:
1. This address must also be programmed as an alpha
keypad
in the control panel or
an AUI (advanced user interface) type device, if a
full enhanced graphic interface
to the system is desired and the control panel supp
orts it. DO NOT connect an
actual keypad (or any other device) assigned to thi
s address.
2. This address must be unique from the programmed
"Device Address."
Keypad Type
•
Keypad Only
•
Full Control
Keypad Only is not applicable for TC2 Total Connect
usage.
Full Control provides a virtual Total Connect keypa
d for controlling panel functions
and supports User and Panel syncing functions. Used
with most Resideo VISTA
series control panels.
LTEM-P Installation and Setup Guide
26
ADDITIONAL SETTINGS
Email Notification (Multi
Mode Communications
•
None
•
Total Connect 2.0
(Enhanced Rpts)
Select “Total Connect 2.0 (Enhanced Rpts)” if you w
ant system events sent by
email to the user. Enhanced Reports enables reporti
ng to Total Connect 2.0 web
services.
NOTES
:
•
To use “Enhanced Reports” ensure the control panel
is Total Connect
2.0 Ready.
•
••
•
In order to select email notification (Multi Mode),
an account must be
created in AlarmNet 360 and “Remote Access” must be
selected.
Multi-Mode (email notification) is intended as a co
nvenience for
the user and does not replace Central Station repor
ting of critical
events (alarms, troubles, etc.).
Interactive Event Device
Address
•
01-30
The Interactive Event Device address must match the
address of the
RIS Address
programmed in the panel. For VISTA-15P and VISTA-
20P, the address must be
25. This address is programmable in other VISTA con
trol panels
.
This device address must be unique from the communi
cator device address and
the Keypad Address used for Remote Access.
It is recommended to assign device address 25.
FIXED SETTINGS
(the following options are factory set and not prog
rammable)
Cell Rollover
•
ON
Cell Rollover is factory-set to ON and cannot be ch
anged.
All messages (including AlarmNet network supervisor
y messages) are sent over the
cell network in the event of an Internet failure.
Power Save
•
ON
The Power Save feature is factory-set to ON and cann
ot be changed.
This feature allows the LTEM-
P to meet the 24 hour UL battery backup requirement.
IP Connection
•
Auto Detect
IP Connection is factory-set to Auto-Detect and cann
ot be changed.
In Auto Detect mode, the device will always try to
use IP* to communicate but it will
not generate a Primary Comm Path Failure unless it pr
eviously detected the
presence of IP. As soon as the presence of IP is det
ected, a Primary Comm Path
Restore message is generated and the value of IP Con
nectivity programming
parameter is changed from “Auto Detect” to “Detecte
d”.
From this point on, the software expects connectivi
ty. The auto detect logic will
resume only when the parameter is changed back to “
Auto Detect”.
*
Ethernet or Wi-Fi, depending on option selected in
Comm Path choice.
ECP Status Codes
When the communicator is configured for ECP usage,
it sends status messages to the control panel
for battery, power, tamper, and network connectivit
y failures. Some of the control panels (e.g.,
VISTA-10P, VISTA-15P and VISTA-20P Series) display
these on the keypad as “LngRng Radio”
followed by a 4-digit code (listed in the table bel
ow). In addition, the Contact ID codes (listed in
Appendix B) for these conditions are sent to the ce
ntral station by the communicator.
Common ECP Keypad Display Status Codes
STATUS CODE
DESCRIPTION
0000
Control panel lost communication with communic
ator.
0880
Communicator tamper detected (cover removed).
4005
Communicator has lost contact with AlarmNet.
000F
Communicator is not registered; account not ac
tivated.
0019
Communicator shutdown.
0400
Communicator power on / reset AND the control panel
lost communications with
communicator.
0C80
Communicator power on / reset AND tamper detec
ted.
0C8F
Communicator power on/ reset AND tamper detected AN
D not registered.
08E0
Communicator tamper detected and communicator
battery low.
3000
Primary power loss (will only be displayed in c
onjunction with another event).
8000
Battery charger failure (will only be displaye
d in conjunction with another event).
0060
Low battery (will only be displayed in conjunc
tion with another event).
27
.
Registration
Registering the Communicator
Once you have programmed the communicator, it must
be registered. Registering the communicator
activates the account with AlarmNet and enables the
security system's control panel to send reports.
Before the communicator is registered, the REG (gre
en) LED will be on. You can monitor the
registration process by viewing the display LEDs.
The REG (green) LED and STATUS (yellow) LED will
blink slowly in unison while registration is in pro
gress.
LED
DESCRIPTION
REG
(green)
ON
Module is NOT registered with AlarmNet.
OFF
Module is registered with AlarmNet.
FAST BLINK Download session with Compass in progres
s
SLOW BLINK
In unison with STATUS (yellow) LED, registration in
progress.
STATUS
(yellow)
PERIODIC
BLINK
Normal
FAST BLINK Cannot deliver alarms
SLOW BLINK
•
Idle power abnormal
•
In unison with REG (green) LED, registration in pr
ogress
When the registration successfully completes, the c
ommunicator enters a normal operating mode;
the REG (green) LED turns off. If registration is
not validated by AlarmNet within 90 seconds, the
communicator times out, and the REG (green) LED wil
l be lit solid.
To register the communicator
, go to: www.alarmnet360.com
Please have the following information available:
•
Primary City ID (two-digit number).
•
Primary Central Station ID (two-digit hexadecimal n
umber).
•
Primary Subscriber ID (four-digit number).
•
MAC ID and MAC CRC number (located on the box and i
nside the communicator).
1. Log in and choose “Programming” page.
2. Search for the account using the Account Informa
tion or MAC ID.
3. Under the “Actions” column, use the pulldown men
u and select “Register” the account.
During the registration process, the
REG
(green) LED and
STATUS
(yellow) LED will blink slowly in
unison.
When registration has been completed successfully,
the communicator enters normal operating
mode and the REG (green) LED turns off.
After the communicator is registered, you may log o
ut of the AlarmNet 360 website.
LTEM-P Installation and Setup Guide
28
Appendices
29
Appendices
Appendix A: Summary of LED Operation
LTEM-P Initial Power Up
: Upon initial power up, the communicator LEDs blin
k in repeated sequence from top
to bottom indicating network initialization.
Green (REG)
Yellow (STATUS)
Red (FAULT)
Green (CELL)
Green (WIFI)
LED INDICATIONS
LED
DESCRIPTION
*
Power On Indication
: If AC is present, Status
(yellow) LED blinks periodically. If on battery
power only for longer than 5 minutes (AC loss), the
LEDs turn off, then blink once per minute in a
random pattern.
REG
(green)
ON
Module is NOT registered with AlarmNet
OFF
Module is registered with AlarmNet
FAST BLINK
Download session with Compass in progress
SLOW BLINK
In unison with STATUS (yellow) LED,
registration in progress
STATUS
(yellow)
PERIODIC
BLINK
Normal (indicates Power On*)
FAST BLINK
Cannot deliver alarms
SLOW BLINK
Idle power abnormal
In unison with REG (green) LED, registration
in progress
FAULT
(red)
ON
No contact with the network
OFF
Normal
FAST BLINK
No network contact AND loss of
communication with the panel
SLOW BLINK
Loss of communication with the panel (ECP
fault)
CELL
(green)
ON
Minimum required signal quality is present
OFF
Cell not enabled
FAST BLINK
Signal quality is poor
WI-FI /
ETHERNET
(green)
Wi-Fi Connection (if used)
ON
Communicator connected to Internet via Wi-Fi
OFF
Wi-Fi not enabled
FAST BLINK
Wi-Fi enabled, no connection to Internet
Ethernet Connection (if used)
ON
Communicator connected to Internet via
Ethernet
OFF
Ethernet not enabled
FAST BLINK
Ethernet enabled, no connection to Internet
TOP THREE
- REG
- STATUS
- FAULT
FAST BLINK
IN UNISON
Firmware over-the-air (OTA) download in
progress
TOP FOUR
- REG
- STATUS
- FAULT
- CELL
FAST BLINK
IN UNISON
Cell module firmware OTA update in progress
ALL FIVE LEDs
- REG
- STATUS
- FAULT
- CELL
- WI-FI /
ETHERNET
FAST BLINK
IN UNISON
SIM card not present or puk locked
FAST BLINK
IN SEQUENCE
Power-up sequence
LEDs 1, 3, & 5
- REG
- FAULT
- WIFI
FAST BLINK
IN UNISON
Unit is in Pairing mode (connecting to smart
device via Bluetooth)
Appendices
30
Appendix B:
Central Station Contact ID Messages
Alarm Condition
Alarm Code
Restore Code
Power On / Reset
E339 C08xx*
Tamper
(Compromise Indication)
E341 C08xx*
R341 C08xx*
Power Loss
E337 C08xx*
R337 C08xx*
Low Battery
E338 C08xx*
R338 C08xx*
Battery Charger Failure
E314 C08xx*
R314 C08xx*
ECP Supervision
(Compromise Indication)
E355 C0000
R355 C0000
Primary Comm Path Supervision
E350 C0951
R350 C0951
Secondary Comm Path Supervision
E350 C0952
R350 C09
52
Application Code Update
E903 C08xx
R903 C08xx
(success)
Application Code Update Failure
E904 C08xx
Cellular Module Firmware Update
E365 C08xx
R365 C08xx
(success)
Cellular Module Firmware Update
Failure
E366 C08xx
Periodic Cell Comm Test Failure
E358 C0803
Test
5555 5555 9
Specific to RESIDENTIAL / COMMERCIAL Control Panels (S
uch as the VISTA-
10P, 15P, and 20P series.)
Communicator Trouble (low battery,
ECP bus, network)
(Possible Compromise Indication)
E353 C08xx*
◊
R353 C08xx* ‡
Radio Fault
E353 0 1xx* ‡
R353 0 1xx* ‡
Specific to COMMERCIAL Control Panels (Such as the V
ISTA-128/250 series.)
Communicator Trouble (low battery,
ECP bus, network)
(Possible Compromise Indication)
E333 C08xx* ‡
R333 C08xx* ‡
Radio Loss of Signal
(Possible Compromise Indication)
E357 0 8xx* †
R357 0 8xx* ‡ or
R380 0 8xx* ‡
Radio Fault (low battery, tamper, ECP
Bus)
E333 0 8xx* ‡
R333 0 8xx* ‡
AlarmNet Messages
Communication failure.
(Possible Compromise Indication)
E359 0 C950
R 359 0 C950
Authorized New Registration
E360 00 000
Authorized Radio Substitution
E361 00 000
Unauthorized Radio Substitution
Attempt
E362 00 000
* xx = Communicator Device Address
† = Message is sent by dialer only.
‡ = Message is sent by dialer and radio.
◊
= Message is sent by dialer only, or dialer and ra
dio,
depending on failure.
Appendices
31
Appendix C: Glossary
4G LTE
Refers to the fourth generation of cellular wireles
s standards. It is a successor to 3G
and 2G families of standards. 4G provides up to 10
times the data transfer speeds
of 3G.
DACT
Digital Automated Communications Terminal
DHCP
Dynamic Host Configuration Protocol, which provides
a mechanism for allocating IP
addresses dynamically so that addresses can be reus
ed when hosts no longer need
them.
DNS
Domain Name System, which is a distributed hierarch
ical naming system used to
resolve domain names (e.g., www.yahoo.com) into num
erical IP addresses (e.g.,
204.17.25.1.).
DSL
Digital Subscriber Line.
ECP
Enhanced Console Protocol, which is a proprietary b
us used in Resideo control
panels to communicate with keypads and peripheral d
evices. It uses four wires:
power, ground, data in, data out.
Gateway IP
Address
A gateway (sometimes called a router) is a computer
and/or software used to
connect two or more networks (including incompatibl
e networks) and translates
information from one network to the other. The Gat
eway IP address is the IP address
for the gateway.
IMEI
International Mobile Equipment Identity number
.
IP
Internet Protocol.
IP Address
A unique number consisting of four parts separated
by periods (for example:
204.17.29.11). An IP Address can be fixed or "stat
ic", or "dynamic," where the IP
Address is assigned via DHCP at every startup.
ISDN
Integrated Services Digital Network.
ISP
Internet Service Provider.
LAN
Local Area Network.
LRR
Long Range Radio, an older term now referred to as
communicator. A broader term
communications module or communications device may
also be used.
MAC ID
Media Access Code, this is a unique address assigne
d to every network
communications device. For the communicator it is
located on the box and inside
the communicator.
Subnet Mask
A Subnet is a portion of a network that shares a ne
twork address with other portions
of the network, and is distinguished by a subnet nu
mber. The Subnet Mask is a 32-
bit address mask used in IP to indicate the bits of
an IP address that are being used
for the subnet address.
TCP/IP
Transmission Control Protocol / Internet pro
tocol.
Appendices
32
Regulatory Notes
REFER TO THE INSTALLATION AND SETUP GUIDE FOR THE CONT
ROL WITH WHICH THIS DEVICE IS USED FOR
LIMITATIONS OF THE ENTIRE SYSTEM.
FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS
The user shall not make any changes or modification
s to the equipment unless authorized by the Install
ation Instructions or User's
Manual. Unauthorized changes or modifications coul
d void the user's authority to operate the equipmen
t.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements
and has been found acceptable for use. The FCC requ
ires the following
statement for your information.
This equipment generates and uses radio frequency e
nergy and if not installed and used properly, that
is, in strict accordance with
the manufacturer's instructions, may cause interfer
ence to radio and television reception. It has been
type tested and found to comply
with the limits for a Class B computing device in a
ccordance with the specifications in Part 15 of FCC
Rules, which are designed to
provide reasonable protection against such interfer
ence in a residential installation. However, there
is no guarantee that interference
will not occur in a particular installation. If thi
s equipment does cause interference to radio or tel
evision reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interfere
nce by one or more of the
following measures:
• If using an indoor antenna, replace it with a qua
lity outdoor antenna.
• Reorient the receiving antenna until interference
is reduced or eliminated.
• Move the radio or television receiver away from t
he receiver/control panel.
• Move the antenna leads away from any wire runs to
the receiver/control panel.
• Plug the receiver/control panel into a different
outlet so that it and the radio or television recei
ver are on different branch circuits.
• Consult the dealer or an experienced radio/TV tec
hnician for help.
ISED CLASS B STATEMENT
This Class B digital apparatus complies with Canadi
an ICES-003.
Cet appareil numérique de la classe B est conforme
à la norme NMB-003 du Canada.
FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules,
and ISED’s license-exempt RSSs. Operation is subje
ct to the following two
conditions: (1) This device may not cause harmful int
erference (2) This device must accept any interferenc
e received, including
interference that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles
de la FCC et exempt de licence RSS d’ISED. Son fon
ctionnement est soumis aux
conditions suivantes: (1) Cet appareil ne doit pas ca
user d’interférences nuisibles. (2) Cet appareil doit
accepter toute interférence
reçue y compris les interférences causant une récep
tion indésirable.
Responsible Party / Issuer of Supplier’s Declaratio
n of Conformity: Ademco Inc., a subsidiary of Resid
eo Technologies, Inc., 2
Corporate Center Drive., Melville, NY 11747, Ph: 51
6-577-2000
Partie responsable / Émetteur de la déclaration de
conformité du fournisseur :
Ademco Inc., une filiale de Resideo Technologies, I
nc.,
2 Corporate Center Drive., Melville, NY 11747, Tél.
516
577-2000
RF Exposure
Warning
– The antenna(s) used for this device must be install
ed to provide a separation distance of at least 7.8
inches (20 cm) from
all persons and must not be co-located or operating
in conjunction with any other antenna or transmitt
er except in accordance with
FCC and ISED multi-transmitter product procedures.
Mise en Garde
Exposition aux Fréquences Radio :
La/les antenne(s) utilisée(s) pour cet émetteur doit/do
ivent être installée(s) à une distance de
séparation d'au moins 20 cm (7,8 pouces) de toute per
sonne et ne pas être située(s) ni fonctionner parallè
lement à tout autre
transmetteur ou antenne, excepté en conformité avec
les procédures de produit multi transmetteur FCC e
t ISED.
IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS
If an external cellular radio antenna is used, the
antenna may be installed or replaced ONLY by a prof
essional installer.
TO THE INSTALLER
LTEM-PV
: The external antenna gain shall not exceed 6.94 d
Bi for 700 MHz, 6.00 dBi for 1700 MHz, and 9.01 dBi
for 1900 MHz.
Under no conditions may an antenna gain be used tha
t would exceed the ERP and EIRP power limits as spe
cified as specified in
FCC Parts 22H, 24E and 27.
LTEM-PA:
The external antenna gain shall not exceed 6.63 dB
i for 700 MHz and 850MHz, 6.00 dBi for 1700 MHz, an
d 8.51 dBi for
1900 MHz. Under no conditions may an antenna gain b
e used that would exceed the ERP and EIRP power lim
its as specified in FCC
Parts 22H, 24E and 27.
TO THE INSTALLER
Regular maintenance and inspection (at least annuall
y) by the installer and frequent testing by the user
are vital to continuous
satisfactory operation of any alarm system.
The installer should assume the responsibility of d
eveloping and offering a regular maintenance progra
m to the user as well as
acquainting the user with the proper operation and
limitations of the alarm system and its component p
arts. Recommendations
must be included for a specific program of frequent
testing (at least weekly) to ensure the system’s pro
per operation at all times.
Appendices
33
– NOTES –
Appendices
34
– NOTES –
Summary of Connections
LED STATUS
REG
ON
NOT
registered with AlarmNet
(green)
OFF
Module is registered with AlarmNet
FAST BLINK
Download session with Compass in
progress
SLOW BLINK
In unison with STATUS, registration in
progress
STATUS
Periodic BLINK
Normal
(indicates Power On)
(yellow)
FAST BLINK
Cannot deliver alarms
SLOW BLINK
Idle power abnormal
In unison with REG, registration in
progress
FAULT
ON
N
o contact with the network
(red)
OFF
Normal
FAST BLINK
No network AND loss of comm with the
panel
SLOW BLINK
Loss of comm with the panel (ECP fault)
CELL
ON
Signal quality is acceptable
(green)
OFF
Cell not enabled
FAST BLINK
Signal quality is poo
r
WIFI /
ETHERNET
ON
Connected to Internet via Wi
-
Fi or
Ethernet
(green)
OFF
Wi
-
Fi/Ethernet option not enabled
FAST BLINK
Option enabled, no connection to Internet
TOP 3
BLINK in UNISON
Firmware OTA download in progress
TOP 4
BLINK in UNISON
Cell fir
mware OTA update in progress
ALL 5
BLINK in UNISON
SIM card not present or puk locked
BLINK in
SEQUENCE
Power up sequence
1
–
3
-
5
BLINK in UNISON
Unit is in Pairing mode
WEEKLY TESTING IS REQUIRED TO ENSURE PROPER OPERATI
ON OF THIS SYSTEM
Communicator Wiring
NOTE:
All circuits are supervised, and all circuits are
power limited except the battery.
Test Switch Functions
Send Test Message ........... Short press & releas
e
Bluetooth Pairing Mode .. Press & hold 3 secs
Reboot Communicator .... Press & hold 10 secs
The product should not be disposed of with other ho
usehold waste. Check for the nearest authorized
collection centers or authorized recyclers. The cor
rect disposal of end-of-life equipment will help pr
event
potential negative consequences for the environment
and human health.
Any attempt to reverse-engineer this device by deco
ding proprietary protocols, de-compiling firmware,
or
any similar actions is strictly prohibited.
For Support visit: www.resideo.com.
For Warranty information visit: www.security.honeyw
ellhome.com/warranty.
www.resideo.com
Resideo Technologies, Inc
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
© 2020 Resideo Technologies, Inc. All rights reserv
ed.
The Honeywell Home trademark is used under license
from Honeywell
International, Inc.
This product is manufactured by Resideo Technologie
s, Inc. and its affiliates.
R800-26394A 10/20 Rev A
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