Resideo PRODCM - Install Guide Dated 2/21 Rev. A
Dialer Capture Plug-In Module
Installation and Setup Guide
The PRODCM Dialer Capture Plug-In module is intende
d for use
with the LTEM-P series communicators. The module is
control panels that do not support Resideo ECP data
communication, but that send Contact ID alarm signa
ls via the
control panel's TELCO dialer.
The module simulates the phone service to the contr
and captures the Contact ID messages from the panel
line, then passes the signals to the communicator.
messages are then sent to AlarmNet for routing to t
monitoring station via the Internet or cellular rad
LTEM-P Series Communicators – Quick Installation Gu
R800-26393 or higher
Dialer Capture Module in fully loaded LTEM-P Commun
The following summarizes the operation of the Dialer
Capture module when an event occurs:
dial the central station. The PRODCM module detects
off-hook condition and provides the control panel w
b. When the control panel detects the dial tone, it
dialing the central station number. After the phone
number is completed, the PRODCM module returns a
handshake to the control panel.
c. The control panel then sends the reports to the
module, which in turn passes them to the LTEM-P
communicator. The PRODCM module kisses off each
report received successfully from the control panel.
The communicator then transmits the messages to the
central station via the Internet or cellular radio n
e. When all the reports are sent, the PRODCM module
f. If the PRODCM senses a fault (fails to communicate
the LTEM-P), it will drop the phone line voltage to
the control panel with a Telco fault.
Installing the Module in the LTEM-P Series Communic
Ensure that all electrical power is removed from th
e communicator before installing the module. Unplug
power supply and disconnect the backup battery.
The Dialer Capture module plugs into the LTEM-P
communicator's main PC board.
1. Power down the communicator and disconnect the b
2. Install the Dialer Capture module by mating the
connector to the edge connector on the upper right
the communicator's PCB. Make sure the module is ful
seated in the connector. Slip the module board unde
snap tab to lock it in place as shown below.
3. Connect the control panel's Telco Ring (R) and T
terminals individually to the terminals on the Dial
module (module terminals have no Ring/Tip polarity)
4. After installation, refer to the Installation Gu
ide for the
LTEM-P communicator to complete its connections, if
required. When completed, power up the communicator
then reconnect the battery.
Do not connect the outside phone line to either the
Dialer Capture module or the control panel. There
should be no connection to the outside phone line
when using the Dialer Capture module.
For replacement installations, make sure to disconn
the outside phone line when using the Dialer Captur
module with the communicator.
Control Panel Programming Notes for Dialer Capture
After the Dialer Capture module has been installed,
the control panel is programmed for the following:
Dialer operation is set for DTMF Tone Dialing for
number (pulse dialing is not supported and must be
in the control panel).
PABX field is disabled (the Dialer Capture module
communicate through a PABX).
Phone numbers and account numbers are programmed (
ensure the maximum number of messages can be
transmitted to the central station before a communi
failure occurs, ensure the control panel is program
a primary and secondary central station number).
Report format is set to Contact ID for each phone
The maximum number of retry attempts is programmed.
Desired zone and partition reports are enabled.
Installing the PRODCM Module
in the LTEM-P Communicator
Wiring Connections for the PRODCM module
Additional Notes When Using the Dialer Capture Modu
The Dialer Capture module supports only one-way
communications (from the control panel to the centr
station). For those control panels that support two
communications, speakerphone, paging, follow-me, et
these features will no longer be available. The con
must be programmed for one-way communications only.
Since Dialer Capture module supports only one-way
communications (from the control panel to the centr
station), the Resideo Compass Downloader cannot be
In the event the communicator loses power, the mod
would not be able to generate a fault trigger to th
panel and set an alarm. In this case, after the pan
exhausted its redial attempts, a communication failu
displayed by the panel (you may have to scroll thro
The Dialer Capture module cannot sense a fault on
Tip/Ring side. However, during an alarm, if the mod
cannot forward the alarm, it will trigger a fault a
nd disable the
phone line. The phone line will be re-enabled after
communication has been re-established.
If the Dialer Capture module senses a fault, it wi
ll send a
Trigger signal to the control panel zone (if wired
to a zone). At
this point the module will also drop the phone line
and will not provide a dial tone to the control pan
this time, the control panel will make retry attemp
ts (8 for
residential, and more for commercial) to dial out a
nd send a
report. Until the control panel has completed the s
retry attempts it will not be able to detect a Telc
o fault. To
minimize the wait time, for control panels that all
the Telco Fault detection time, please set it to th
For control panels that may generate erroneous Tel
conditions based on grounding, turn off "Telco Faul
monitoring at the control panel.
If the dialer capture module receives a communicat
failure from the communicator, the module will drop
voltage and thereby disable the phone line. If Tel
co Fault is
enabled in the panel, the keypad on the system will
the fault. When the dialer capture module receives
clear condition, the module will re-enable the phon
e line. The
panel is notified of all other faults if the fault
output of the
communicator is wired to a zone on the panel.
...................... 1.1875” W x 2.625” L x 0.625”
: Standby ........... 16mA, standby
Active ................ 130mA, max transmit
................................. 3.8V (provided b
y the communicator)
Operating Temperature: ............. 32°F (0°C) to
Storage Temperature: .................. -40°F (-40°
C) to 158°F (70°C)
.. 0 to 95% relative humidity, non-condensing
FEDERAL COMMUNICATIONS COMMISSION ISED STATEMENTS
The user shall not make any changes or modification
s to the equipment unless authorized by the Install
ation Instructions or User's Manual.
Unauthorized changes or modifications could void th
e user's authority to operate the equipment.
FCC CLASS B STATEMENT
This equipment has been tested to FCC requirements
and has been found acceptable for use. The FCC requ
ires the following statement for your
This equipment generates and uses radio frequency e
nergy and if not installed and used properly, that
is, in strict accordance with the
manufacturer's instructions, may cause interference
to radio and television reception. It has been typ
e tested and found to comply with the limits for
a Class B computing device in accordance with the s
pecifications in Part 15 of FCC Rules, which are de
signed to provide reasonable protection
against such interference in a residential installa
tion. However, there is no guarantee that interfere
nce will not occur in a particular installation. If
equipment does cause interference to radio or telev
ision reception, which can be determined by turning
the equipment off and on, the user is
encouraged to try to correct the interference by on
e or more of the following measures:
• If using an indoor antenna, replace it with a qua
lity outdoor antenna.
• Reorient the receiving antenna until interference
is reduced or eliminated.
• Move the radio or television receiver away from t
• Move the antenna leads away from any wire runs to
• Plug the receiver/control into a different outlet
so that it and the radio or television receiver ar
e on different branch circuits.
• Consult the dealer or an experienced radio/TV tec
hnician for help.
ISED CLASS B STATEMENT
This Class B digital apparatus complies with Canadi
Cet appareil numérique de la classe B est conforme
à la norme NMB-003 du Canada.
FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules,
and ISED’s license-exempt RSSs. Operation is subje
ct to the following two conditions: (1) This
device may not cause harmful interference (2) This
device must accept any interference received, inclu
ding interference that may cause undesired
Cet appareil est conforme à la partie 15 des règles
de la FCC et exempt de licence RSS d’ISED. Son fon
ctionnement est soumis aux conditions
suivantes: (1) Cet appareil ne doit pas causer d’in
terférences nuisibles. (2) Cet appareil doit accept
er toute interférence reçue y compris les
interférences causant une réception indésirable.
Responsible Party / Issuer of Supplier’s Declaratio
n of Conformity: Ademco Inc., a subsidiary of Resid
eo Technologies, Inc., 2 Corporate Center Drive.,
Melville, NY 11747, Ph: 516-577-2000
Partie responsable / Émetteur de la déclaration de
conformité du fournisseur :
Ademco Inc., une filiale de Resideo Technologies, I
nc., 2 Corporate
Center Drive., Melville, NY 11747, Tél. 516
REFER TO THE INSTALLATION AND SETUP GUIDE FOR THE C
ONTROL WITH WHICH THIS DEVICE IS USED FOR LIMITATIO
NS OF THE ENTIRE
The product should not be disposed of with other ho
usehold waste. Check for the nearest authorized col
lection centers or authorized recyclers. The
correct disposal of end-of-life equipment will help
prevent potential negative consequences for the en
vironment and human health.
Any attempt to reverse-engineer this device by deco
ding proprietary protocols, de-compiling firmware,
or any similar actions is strictly prohibited.
SUPPORT & WARRANTY
For the latest documentation and support, please go
For the latest warranty information, please go to:
This product manufactured by Resideo Technologies,
Inc. and its affiliates.
The Honeywell Home Trademark is used under license
from Honeywell International Inc
R800-26711A 2/21 Rev. A
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
2020 Resideo Technologies, Inc.