Interlogix 600-1048-XT-ZX-AT - Installation Manual



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P/N
466-
2461

• REV
H

29JUL13
1

Simon XT/XTi
GSM
Module V4 Installation
Instructions
Content
Contact information#
1

Introduction#
1

Compatibility#
1

Account creation#
1

Installation#
2

Power up#
3

GSM phone test (module registration)#
3

Control panel settings that change automatically with
HSPA 3G module#
3

Troubleshooting: Module Status Information#
3

Troubleshooting: LEDs#
4

LED patterns for the various module states (modes)#
6

Improving wireless signal strength#
6

Interactive menus#
6

Walking customer through new user setup on the web#
9

Specifications#
10

Regulatory information#
10

Contact information
www.utcfireandsecurity.com
or
www.interlogix.com

For customer support, see
www.interlogix.com/customer-
support

© 2013 UTC Fire & Security Americas Corporation, Inc.
Interlogix is part of UTC Climate Controls & Security, a unit of
United Technologies Corporation. All rights reserved.
For additional information and support on Alarm.com products
and services, please visit
www.alarm.com/dealer
or contact
Alarm.com technical support at 1-866
-834-0470.
Copyright © 2013 Alarm.com. All rights reserved.
Introduction
The HSPA 3G module (part numbers 600-1048-XT
-ZX
-TM ,
600
-1048-XT
-ZX
-AT AND 600-1048-XT
-ZX
-RG
) for Simon XT
and XTi enables

wireless reporting of all alarms and other
system events from the

Simon XT and XTi control panels using
an
all-digital, HSPA wireless

(cellular) network. The module
can be used as

the primary communication path for all alarm
signaling, or as a backup to a

telephone line connection to the
central monitoring station. The

wireless alarm signaling and
routing service is operated by

Alarm.com.

The V4 module also
features integrated support for Alarm.com’s emPower
TM
solution with built-in Z-Wave capabilities.

The module interfaces with the Simon XT and XTi
panel
boards, fits into a special compartment inside the

panel, and is
powered by the control panel and panel battery.
Compatibility

The V4 module with firmware version 151 & up is compatible
with Simon XT and XTi panels. Older versions of the
Alarm.com module, including versions of the V4 module with
previous firmware versions are not compatible with the Simon
XTi.
Account creation
Be
fore installing an Alarm.com HSPA 3G Module in a Simon
XT or XTi system, a new customer account needs to be
created with Alarm.com. We recommend creating the account
at least 24 hours in advance of installation to ensure that the
radio is activated prior to installation.
To activate an account go to www.alarm.com/dealer and login.
Under the
“Customers”
heading at the top left of the page click
on “Create
New
Cu
stomer”. You will need the following
customer information to create the account:


Customer Name


Customer Address


Customer Phone Number


Customer E-mail


Preferred login name for the customer


Alarm.com Radio Serial Number
At the end of the account creation process you will be able to
print a Welcome Letter for the customer that has their login
information and temporary password for the Alarm.com
website.

2


Simon XT/XTi GSM Module V4 Installation Instructions

Installation

Installation
consists of
inserting the module in
to

the panel
,
attaching the ante
nna, and performing a GSM phone test at
the panel.

Follow these

guidelines

during installation
:



Before affixing the

panel to a wall, verify the HSPA

signal
level at the installation location. On the XT panel, p
ress
and hold
the 5
k
ey for 10 seconds to

view

the
HSPA

signal
level
. On the XTi panel, enter ‘Programming’


‘Interactive Services’


‘Modules Status’. With either
panel, module LED L4 blinks to indicate signal strength.
(See Tables 1
-
3 for LED details.) An installation location
with a sustai
ned signal level of two or more bars is
recommended.



Do not exceed the panel total output power wh
en using
panel power for the HSPA

module, hardwired sensors,
and /or sirens. Refer to the specific panel installation
instructions for details
.



Only
one
Alarm.com HSPA

module

can be used per
Simon XT or XTi panel
.



The HSPA

module draws a maximum of 30 mA average
during normal operation. In PowerSave mode, during or
immediately following an AC power failure, the module will
draw only 10 mA on average.



A
void mounting the panel in areas with excessive

metal or
electrical wiring, such as furnace or utility rooms.



Leave 12 to 18 in. of open space around the module
antenna.



Do not install the control panel and module in a basement
or other below
-
ground lo
cation. Doing so will negatively
impact
HSPA

signal strength.

Tools and supplies needed

You will need the following tools and supplies:



Small flat
-
head and Phillips screwdriver
s



S
crews (included)



Antenna (included)

Module insertion and antenna instal
lation

Before installing the module, disconnect the battery and AC
power from the panel.

1
.

Open the panel by pressing the two tabs (
Figure

1

below
)
on the top of the XT o
r by lifting tabs on the XTi panel.

Figure

1
: Top view Simon XT and XTi panels




2.

The module compartment can be found behind the front
panel that swings down, to the left of the battery
compartment as seen in
Figure

2

below


Figure

2
:
Module compartment


3.

Push antenna end into module connector to snap the
antenna onto the module. The module must be seated
correctly beneath the
two small, plastic corner tabs (see
Figure

3

below
) to ensure it fits into the compartment
properly.

Figure

3
: Module plastic corner tabs

Top of panel



Top View of Simon XTi Panel

Plastic

Corner

Tabs


Module Compartment

Bottom of Panel, near hinge

Simon XT/XTi GSM Module V4 Installation Instructions


3

Make s
ure the module is BELOW the two corner tabs.

4.

Insert the module by angling the end of the module where
the antenna is attached downwards, making sure that the
edge of the module sits below the plastic tabs (see
Figure

3

on page 2
). Once the module is seated evenly,
carefully push the bottom of the module into the 8
-
pin
connector beneath it.

5.

Thread the antenna’s wire through the channel in the
bottom of the panel. This antenna can then
be inserted
into the wall behind the panel. The antenna should be
placed at least 3 feet away from the panel, and in order to
obtain optimal reception the antenna should be affixed as
high up as possible.

Power up

Reconnect panel battery and AC power.
Whe
n a HSPA

module is connected to a powered control panel, the LEDs at
the bottom of the module will become active (see
Table

3

on
page 4
. It may take a few moments after power up for the
LEDs

to become active.) If the LEDs do not light up at all,
ensure that the module has been fully inserted into the
connector beneath it then perform a full power cycle by
following these steps:

1
.

Disconnect the battery leads and unplug the

panel power
transformer from AC power.

2
.

Verify that the module is inserted securely and that the
antenna is snapped
-
in securely.

3
.

Connect battery leads to the battery. On the XT, make
sure to observe polarity (red to +

and black to

) and to
keep the wires outside of the tab holding them in place.

4
.

Plug the panel power transformer into the AC outlet.

It is important to plug the battery in before plugging in the
transformer, otherwise the panel will is
sue a “System Low
Battery” message regardless of the battery voltage level.

GSM
p
hone
t
est (
m
odule
r
egistration)

To
initiate module communication with Alarm.com and the
GSM network the first time
,
perform
a

GSM phone test
”.

To perform the phone test on
a Simon XT:

1
.

Scroll Down through the control panel menu until it
displays “System Tests” and Press “OK” (


on XT version
1.2).

2
.

Enter the installer code (default 4
-
3
-
2
-
1), then “OK” (


on
XT version 1.2).

3
.

Scroll down until the panel displays “Comm Test” and
“OK” (


on XT version 1.2). The panel will display “GSM
Comm Test in progress” to indicate the test has been
initiated.

To perform the phone on a Simon XTi:

1
.

Press the Sta
tus & Settings icon

on the lower right of
the home screen.

2.

Scroll Down

and press “Programming”.

3.

Enter the installer code (default 4
-
3
-
2
-
1), then
“OK”.

4.

Press “System Tests”.

5.

Press “Comm Test”. The panel will display “GSM Comm
Test in progress
” to indicate the test has been initiated.

The Simon XT/XTi panel will let you know when the GSM
Phone Test has completed by displaying “GSM Test signal
sent OK” on the panel screen. This indicates that Alarm.com
has received and acknowledged the signal. T
his does not
guarantee that the signal went through to a central station; it
confirms that the Alarm.com Operations Center received the
signal. The central station should be contacted directly to
verify that the signal was received on the correct account
and
that the Central Station routing settings have been set up
correctly. The signal may not go through to the central station
if (a) the Central Station Account settings were entered
incorrectly on the Alarm.com Dealer Site or (b) if Alarm.com
was unable

to send the signal successfully to the Central
Station receivers. In these cases the panel will show a “Fail to
Communicate” message.

Control panel s
ettings that
change automatically

with

HSPA 3G

module

Some panel
settings

are changed automatically whe
n the

GSM

module is
connected
to the
control
panel. These
settings

should not be altered
.


They
are:

Sensor/
Z
one 40
:

Upon initial
module

power up, the panel
recognizes and learns the

GSM
module as sensor/zone 40 and
assigns “GSM Module” as the sensor/zone
name. Any device
previously residing in panel memory as sensor/zone 40 is
automatically deleted and must be learned into panel memory
using any available sensor/zone number between 01 and 39.

Clock
:

The
HSPA

module

sets the panel clock when it
connects to

Alarm.com and then updates it every 18 hours. It is
important to select the correct panel time zone on the
Alarm.com website, or the panel time will not be accurate. If a
system is powered up before the customer account has been
created, the time zone wil
l default to Eastern Time.

Troubleshooting: Module Status Information

Module status information for verifying and troubleshooting
module connection status or errors can be found through the
4


Simon XT/XTi GSM Module V4 Installation Instructions

Interactive Services menus on the XT and XTi panels. On
Simon XT
1.3 & up panels equipped with GSM modules
version X144 or newer, go to the ‘System Test’



Interactive
Services





GSM Module Status


menu. On the XTi, this
information can be accessed through

Programming





Interactive Services





Module Status

.

See Table 1 below for potential module statues. See Table 3
on page 4 for more information on the referenced LED error
pattern.

Table

1
:
GSM Module Statuses

Status

Definition

Idle

Most common state

Roaming

Roaming on partner net
work.

SIM Missing

Same as 2 flashes on LED L1

PowerSave
Mode

AC Power is Down

Registering...

Same as 3 flashes on LED L1

Connection
Error

Same as 4 Flashes on LED L1

Radio Error

Radio is not operating correctly, same as 5
flashes on LED L1

Server Error

Same as 8 flashes on LED L1

Connected

Currently talking to Alarm.com Servers

Connecting...

In the process of connecting to Alarm.com

Updating...

Updating Signal Level

In addition, some of the information can be retrieved on the
Simon XT via long key press
es from the keypad. Press and
hold the following panel keys for 10 seconds to display the
given information on the panel display. Most messages are
displayed for under 30 seconds but can be cut short by
pressing the # Key for 10 seconds.

Table

2
: Diagnostic key presses

Key
press

Definition

1
-
Key

10
-
digit module serial number. This number is needed
to create the Alarm.com customer account.

2
-
Key

Module firmware version. (e.g. 4152a)

3
-
Key

15
-
digit SIM card number.

5
-
Key

Wirele
ss signal strength level and module status or
error, if any. The panel will display bars for the signal
level (0 to 5) and a number (2 to 31) followed by the
Mode it is in. (See “GSM Module Statuses” on Table 1).

6
-
Key

Battery voltage as read by the mo
dule, to two decimal
places, and the AC power status. (e.g. Battery: 6.79v,
AC Power OK)

8
-
Key

GSM Frequency used by the module. (“High” = 1900
MHz, “Low” = 850 MHz.) GSM band mode used by the
module. (“Dual Bd.” (Americas only) and “Quad Bd.” (all
co
untries))

Troubleshooting: LEDs

Status LEDs indicate network and module status.
Figure

4

below

shows the location of the
status
LEDs
on the GSM
module
.

Figure

4
: St
atus LEDs


Table

3

below

describes the LED functions.

Table

3
: LED functions

LED

Function

L1

Error LED. Flashes 1 to 8 times in an 8
-
second interval to
indicate
specific error. See
Table

4

on page 5

for errors and
common fixes.

L2

Panel Communication and Z
-
Wave status messages. Flashes
every time the module communicates with the panel
and

flashes i
n patterns to indicate Z
-
Wave status.

L3

GSM Communication. Flashes every time the GSM signal level
is checked
and when
packets are exchanged with Alarm.com.

L4

GSM Signal Level. Flashes 0 to 5 times to indicate signal
strength, or toggles on/off slowly
when communicating with
Alarm.com servers.

L5

Z
-
Wave Error LED. See
Table

5

on page 5

for error
descriptions.

LED Details

LED
L
1 (red)

L1 flashes when there is an error. The number of flas
hes
indicates t
he error number. If there are two or more errors at
the same time, the errors will flash one after the other. The
LED will stay off for at least four seconds between errors.




L5




L
1 L2 L3 L4

Simon XT/XTi GSM Module V4 Installation Instructions


5

Table

4
: Errors flashed on L1 (red)

Number
of
flashes

Error and solution

1

Module cannot communicate with the panel. Perform a
power cycle on the panel. If the error persists lift the
module out of the panel and re
-
insert it. If the error is still
observed try a different module. Finally, if that

does not fix
the problem try a different panel.

2

The SIM card is missing. The SIM card holder can be
found on the module. Verify that the SIM card holder is
closed securely and that there is a SIM card in the holder.

3

The module is trying to regist
er on the GSM network. If it
persists for more than a few minutes, the module is
having problems registering with the GSM network. Check
L4 for signal level. If signal level is lower than 2 “bars”,
change the panel’s location or use a remote antenna
option
. If the signal is good, the module may be roaming
on a GSM network that does

n
o
t partner with our GSM
providers, or the SIM card was not activated yet because
the Alarm.com account was not created correctly.

4

The module is registered on the GSM network
but cannot
connect with Alarm.com. Contact Alarm.com Technical
Support.

5

Radio portion of the module is not working correctly. If this
persists for more than a few minutes the module may
need to be replaced. This error is extremely rare so verify
that t
he module is flashing 5 times.

6

This is an error only if it persists for more than a minute.
Otherwise, it’s just an indication that the module is fixing
an unusual condition regarding communication with the
GSM network.

7

The module is not compatible

with this panel type. Please
insert a compatible module.

8

If it persists, the account may have been set up
incorrectly. Contact Alarm.com Technical Support. You
will be asked to check the serial number of the module.

LED
L
2 (yellow)

L2 flashes with
every communication between the module and
the panel. Normal pattern calls for a series of quick flashes
every two seconds in Idle Mode or four seconds in PowerSave
Mode.

It also occasionally flashes in patterns to indicate Z
-
Wave
status. See the table bel
ow for a description of various
possibilities.

Table

5
: Z
-
Wave LED status indicators

LED 2

LED 5

Device status or error

Description

4
-
blink


Add mode (lasts 120
seconds or until a
device is added)

In this mode you can add a
device
to the local Z
-
Wave
network. Devices cannot
be added to a network if
they are already a part of a
network

2
-
blink


Delete mode (lasts 120
seconds or until a
device is
deleted
)

In this mode you can
delete a device from a Z
-
Wave network. A device
can only b
e in one network
at a time, and must receive
a “delete” command before
it can be learned into a
new network

Solid


Successful add
node/remove
node/replication (lasts
60 seconds)

After receiving this signal
leave all devices by the
GSM
m
odule for 1 minute.

Locks must be left next to
the
m
odule for 4 minutes

Solid
with
one
blink


Add node attempt
failed because node
already in network
(lasts 60 seconds)

Device you attempted to
add to a network is already
in a network, and must be
“deleted” before it can joi
n
a new network


2
-
blink

No other nodes are in
the network (lasts until
a device is added to
the network)

No devices have been
added that can be
controlled by the GSM
m
odule yet. See above for
instructions on how to add
devices


5
-
blink

Learn mode error
(lasts 60 seconds)

The device
was not
successfully added to the
Z
-
Wave network.


6
-
blink

No Home ID present
(lasts until the module
connects to Alarm.com
and is configured)

When the GSM
m
odule
first connects to
Alarm.com it is configured
with a necessary
unique
network ID

LED
L
3 (
yellow
)

L3 flashes with every communication between the module and
its radio unit in
I
dle mode, and with every communication with
Alarm.com in Connected Mode. In PowerSave mode, this LED
flashes in unison with LED 2.

LED
L
4 (gree
n)

L4 indicates the HSPA

signal level as a number of flashes (0 to
5

bars
). The
number of bars may not correspond to the bars
shown

on your

cell phone. A level of 5
bars
is obtained only in
the strongest signal conditions.

Signal level is updated ever
y ten seconds if it
fluctuates,

or
every 30 seconds if it is fairly stable.

If L4 is not flashing it indicates one of the following states:



The module is in power save mode
;



The module just powered up
;




There is no HSPA

coverage in the area.

Alarm.c
om
recommends a
steady
signal level of 2 or higher for proper
operation of the module
.

In connected mode, the LED toggles on and off.

6


Simon XT/XTi GSM Module V4 Installation Instructions

LED
L5

(
yellow
)

L
5

indicates
Z
-
Wave errors. See
Table

5

on page 5

for more
details.

LED patterns for the various m
odule
s
tates (modes)

There are three module states, or modes, as described below:

Idle
M
ode.
AC power is
OK

and the module is not
currently
talking to Alarm
.com.

L1
-

Flashes errors, if any.

L2
-

C
ommunication with panel.

L3
-

Communication with radio unit.

L4
-

Signal level (0 to 5 bars).

L5


Flashes errors, if any

PowerSave
M
ode.
The module just powered up, AC power is
down
, or AC power was recently restored and the battery is
recharging
. The mo
dule is fully functional and will go into
C
onnected
M
ode as soon as a signal needs to be sent. Press

and hold

the 5 Key for 10 seconds
to

switch the module into
I
dle
M
ode and update the signal level reading.

The system will
go into Idle Mode every 2 hours
to check for any incoming
messages.

L1
-

Inactive.

L2
-

Communication with panel.

L3
-

Same flashing pattern as L2.

L4
-

Inactive.

L5
-

Inactive

Connected

M
ode.
The module
is currently talking to

Alarm.com. The module stays in connected mode for at least

four minutes

after reporting an event to Alarm.com,

unless the
5 Key is pressed
and held
for 10 seconds, which will cause the
module to go
back
to Idle Mode.

L1
-

Flashes errors, if any.

L2
-

Communication with panel.

L3
-

Communication with Alarm.com.

L4

-

Alternates two seconds on, then two seconds off.

L5
-

Inactive

Sleep Mode.

The panel is not connected to AC power, or
there is an AC power failure, and the battery level is low. The
module will connect to Alarm.com to send a signal, but
otherwise is in

a state that draws almost no power.

Note
: If the HSPA

module is powered down for a short period
of time, buffered messages from Alarm.com may be received
when module power is restored.

Improving wireless signal strength

Guidelines for

optimal wireless s
ignal strength
:



Install the module above ground level, as high up as
possible within the structure.



Install the module near or adjacent to an outside
-
facing
wall of the structure.



Do not install the module inside a metal structure or close
to large m
etal objects or ducts.



Make sure to follow the antenna positioning guidelines that
are included with the antenna. Certain antennas must be
oriented a specific way in order to receive signals.



Upgrade the antenna. If

using the 1/4 wave antenna
included
with the GSM
m
odule, upgrade to a remote cable
antenna.

Contact Alarm.com technical support for antenna
options.

As you make changes to the module location or antenna to
improve signal strength, requested updated signal readings to
verify changes. To reque
st an updated reading, press and hold
the “5” key for 10 seconds on the XT or press the ‘Refresh’
button in the “Module Status” menu on the XTi.

Interactive
m
enus

Simon XT

panels

version 1.3 and up with GSM module v150 &
up or XTi panels with GSM module v1
51 & up have a special
set of “Interactive Services” menus that can be used to access
information about the GSM module, install or remove Z
-
Wave
devices and configure or troubleshoot other interactive
features. Refer to
Table

6

below

for XT menus and
Table

7

on
page 8

for XTi menus

Note
: If you have an XT 1.2 panel, you can still access some
of the functionality found in the I
nteractive menus via special
key presses
.


Table

6
: Simon XT 1.3 and up Interactive Services menu

Menu

Description

System Programming +
Installer Code

Scroll down to System
Programming. Enter the installer
code and press OK

-

Int
eractive Services

Scroll up to Interactive Services and
press OK

--

GSM Module Status

Scroll down through the various GSM
module information screens

-
--

Radio

Signal level, connection status,

roaming status
, and

errors
(
if any
)

---

GSM Freq.

GSM
freque
ncy

used by the module.

---

GSM Band

By default the module will cho
o
se the
best GSM band.

--
-

Battery

Current battery voltage and AC power
status

---

SN

Module serial number. Needed to
Simon XT/XTi GSM Module V4 Installation Instructions


7

create
or troubleshoot
an Alarm.com
account.

---

SIM card

SIM c
ard number. Sometimes needed
to troubleshoot an account

---

Version

GSM module firmware version and
sub
-
version. Example: 4144c, where 4
= XT, 144 = module firmware version,
c = subversion (the label on the
module will say X144)

-
-

Z
-
Wave Setup
2

This men
u is used to add, remove, and
troubleshoot Z
-
Wave devices and
networks. To control Z
-
Wave devices
via the Alarm.com website and smart
phone apps, you will also need to
enable Z
-
Wave services on the
account.

---

Number of Z
-
Wave
Devices
2

The total number
of Z
-
Wave devices
currently known to the GSM module.

---

Add Z
-
Wave Device
2

Press OK to
enter Z
-
Wave add mode.

Make sure the device you are trying to
add is powered up and within 3 to 6
feet of the Simon XT
or XTi
panel.
Refer to the manufacturer’s
instru
ctions for button presses required
to enroll device.

---

Remove Z
-
Wave
Device
2

Press

OK


to remove an existing Z
-
Wave device, or to “reset” a Z
-
Wave
device that was previously learned into
a different Z
-
Wave network
.
Previously enrolled devices must be
reset

before
they can be enrolled into
the module.

---

Z
-
Wave Home ID
2

Press

OK


to query the Z
-
Wave
network Home ID. If the ID is 0
, verify
that the module has communicated
with Alarm.com and
that the
Alarm.com account is set up for Z
-
Wave.

-
-

Account

Creation

This menu is available only to installers
who have their own Alarm.com
account creation system. You must
enter a Technician ID and a Lead ID in
order to use this menu.

--

Dealer Logo Update

This menu is used to upload a Dealer
logo to the two
-
wa
y talking
touchscreen (2WTTS).
(Only available
for dealers who have set up this
feature with Alarm.com.)

Press

OK

. If a logo is NOT available
for upload to the
2WTTS
, you will see
“Logo update not available”. If a logo is
available, you will be asked to
wait until
the panel’s LEDs start flashing, then
wait until the panel’s LEDs stop
flashing


at which time the logo
should show on the
2WTTS
.

System Test + Installer
Code

Scroll down to System Test. Enter
the installer code and press OK

-

Interactive Ser
vices

Scroll up to Interactive Services and
press OK

-
-

Sensor Reporting Test

This menu is used to automate the
process of
confirming

that all sensors
report correctly to the Central Station.
It will put the account on test and
request

the list of sensors

that did

n
o
t
report correctly. It is available only to
installers who have integrated their
sensor testing process with the Central
Station and with Alarm.com

--

AVM/GSM Test

This menu is used to automate the
process of testing AVM over the GSM
link. It
is available only to installers who
have integrated their wireless AVM
testing process with the Central Station
and with Alarm.com

--

GSM Module Status

See Installer Programming section
above.

System Test + Master
Code

Scroll down to System Test. Enter
t
he master code and press OK

-

Interactive Services

Scroll up to Interactive Services and
press OK

--

GSM Module Status

See Installer Programming section
above.

--

Z
-
Wave Setup
2

See Installer Programming section
above.

--

Thermostat Settings

This menu i
s used to troubleshoot the
interaction between Z
-
Wave
thermostats and the two
-
way wireless
talking touch screen (
2WTTS
).

---

Thermostat 1, 2, 3

Select the thermostat and press OK.

----

Node ID

The Z
-
Wave node id of the Z
-
Wave
thermostat. If 0, then the

Z
-
Wave
thermostat
has not

been found. You
may need to troubleshoot the Z
-
Wave
network via the Z
-
Wave Setup menu.
Press

OK


to have the module try to
find the thermostat again.

----

Mode

T
he Z
-
Wave thermostat
’s

current mode
(Off, Heat, Cool)

----

Setpoi
nts

The current heating and cooling
setpoints of the Z
-
Wave thermostat.
These are the temperature thresholds
that determine when the heating or
cooling unit will turn on.

----

Fan

The current fan mode (Auto, On)

----

Schedules

Shows w
hether the thermosta
t is
running on a schedule (On), or is using
a fixed setpoint. Note that these
thermostat schedules must be set from
the Alarm.com website. Some Z
-
Wave
thermostats allow setting schedules
directly at the thermostat. These built
-
in schedules cannot be set o
r
controlled via the website or via the
touch screen (
2WTTS
).

----

Update
2WTTS

Press OK to force an update of the
thermostat information shown on the
touch screen (
2WTTS
). Note that these
updates may take several minutes to
complete.
T
o speed up the proc
ess
,

go
into System Programming. This puts
8


Simon XT/XTi GSM Module V4 Installation Instructions

the panel in high
-
speed communication
mode with the touch screen.

----

Remove From 2WTTS

To remove the association between
the Z
-
Wave thermostat and the touch
screen (
2WTTS
). This will hide the
Thermostat page o
n the
2WTTS
.

----

Last Temp. Read

For troubleshooting only. Shows how
many unsuccessful attempts were
made by the GSM module at trying to
communicate with the Z
-
Wave
thermostat. A low number of 0 or 1 is
normal.

--

Request Weather
Update

Press OK if the
weather forecast is not
showing on the touch screen (2WTTS).
This menu is available only on
firmware versions 144c and later and
only
if a touch screen is learned into
the panel.

2
Refer to the emPower
TM
installation instructions and guides on the
Alarm.c
om Dealer Site for more information on Z
-
Wave enrollment and
troubleshooting.

Note
: With the GSM module installed, the total current available from
the Simon XT HW1&2 DC out terminal is 50 mA at up to 120°F (49°C).

Table

7
: XTi Inte
ractive Services Menu

Menu

Description

System Programming +
Installer Code


Scroll to Programming and e
nter
the
Installer Code.

-

Interactive Services


S
elect

Interactive Services
.

--

Module Status


Provides status and troubleshooting
information for th
e GSM module.

--

Image Sensor
1


Enroll, troubleshoot and configure
Image Sensors. This menu can also
be used to retrieve images from the
enrolled Image Sensors.

---
Status
1

View signal strength, PIR, battery and
other information about each Image
Sensor
enrolled.

----
Set PIR Sensitivity
1

View and configure the PIR sensitivity
for the Image Sensor.

---
Privacy
1

Remove all Image Sensor images
currently stored on the XTi panel.
(This does not affect image storage on
the Alarm.com online account.)

-
-
-

Add
1

Enroll the Image Sensor by inserting
batteries or resetting.

---
Image List
1

View list of images captured by the
Image Sensor(s) on the system and
request to have specific images sent to
the panel for local viewing.

-
-
-

Test
1

Put the Image Sensor in PIR
Test
Mode (LED on sensor illuminates when
activated) or request an “Installer
Peek
-
In Now” to test image capture.

-
-
-

Delete
1

Delete Image Sensors from the panel.

--
Set Dealer Logo

Send the dealer logo to the panel and
touch screen. (Only available for
dealers who have set up this feature
with Alarm.com.)

--

Weather Update

Request a Weather Update

if the
weather forecast is not showing on the
XTi touch screen. To speed up the
process, stay in Programming. This
keeps the panel in high
-
speed
communicat
ion mode with the touch
screens.

--

Z
-
Wave
2


Used

to add, remove, and troubleshoot
Z
-
Wave devices and networks. To
control Z
-
Wave devices via the
Alarm.com website and smart phone
apps, you will also need to enable Z
-
Wave services on the account.

---

Add

Device
2

Add Z
-
Wave devices to the module’s
network.
Make sure the device you
are trying to add is powered up and
within 3 to 6 feet of the Simon XTi
panel. Read the manufacturer’s
instructions on what button to press on
the device to enroll it.

---

Remo
ve Device
2

Remove
an existing Z
-
Wave device, or
to “reset” a Z
-
Wave device that was
previously learned into a different Z
-
Wave network, before you can learn it
into the GSM module.

---
Update 2WTTS

Press
Update 2WTTS

to force an
update of the thermostat
, l
ights or
locks

information shown on the touch
screen (
2WTTS
). Note that these
updates may take several minutes to
complete.

----
Thermostats

View thermostat data and
update/remove thermostats from
display on the panel and touch
screens.

----
Lights

Update

the lights list shown on the
panel and touch screens.

----
Locks

Update locks list shown on panel and
touch screens and pair locks with their
door contact sensor.

---

Advanced

Provides additional functionality for
advanced Z
-
Wave troubleshooting and
conf
iguration.

----

Rediscovery

Network rediscovery allows the system
to determine the most efficient
communication patch between Z
-
Wave
devices. (During this process the Z
-
Wave network is busy and cannot
respond to other commands.)

----

Replicate Mode

In
itiates replicate mode on the panel.

----

Send Node Info

For advanced use only. Do not use
unless directed to do so by Alarm.com.

----

Refresh Thermostat

Requests updated thermostat data.

--
Advanced Menu

This menu houses advanced GSM
module tasks.

---
Auth. Code

Requests an authorization code from
Simon XT/XTi GSM Module V4 Installation Instructions


9

Alarm.com for use on the Image
Sensor Installer Test Site.
(www.alarm.com/imagesetup).

---
Create Account

This menu is available only to installers
who have their own Alarm.com
account creation system. You mus
t
enter a Technician ID and a Lead ID in
order to use this menu.

System Programming +
Master Code


Scroll to Programming and e
nter
the
Master Code.

-

Interactive Services


S
elect

Interactive Services
.

--

Module Status


Provides status and troubleshootin
g
information for the GSM module.

--

Image Sensor


This menu is used to view the status of
and test Image Sensors. This menu
can also be used to retrieve images
from the enrolled Image Sensors.

---
Status

View signal strength, PIR, battery and
other info
rmation about each Image
Sensor enrolled.

---
Privacy

Clear all Image Sensor images
currently stored on the XTi panel.
(This does not affect image storage on
the Alarm.com online account.)

---
Image List

View list of images captured by the
Image Sensor(s)

on the system and
request to have specific images sent to
the panel for local viewing.

-
-
-

Test

Put the Image Sensor in PIR Test
Mode (LED on sensor illuminates when
activated) or request an “Installer
Peek
-
In Now” to test image captures.

--

Weather Up
date

Request a Weather Update

if the
weather forecast is not showing on the
XTi
touch screen.
To speed up the
process, stay in Programming. This
keeps the panel in high
-
speed
communication mode with the touch
screens.

--

Z
-
Wave
2


U
sed to add, remove, an
d troubleshoot
Z
-
Wave devices and networks. To
control Z
-
Wave devices via the
Alarm.com website and smart phone
apps, you will also need to enable Z
-
Wave services on the account.

---

Add Device
2

Add Z
-
Wave devices to the module’s
network.
Make sure the d
evice you
are trying to add is powered up and
within 3 to 6 feet of the Simon XTi
panel. Read the manufacturer’s
instructions on what button to press on
the device to enroll it.

---

Remove Device
2

Remove
an existing Z
-
Wave device, or
to “reset” a Z
-
Wave d
evice that was
previously learned into a different Z
-
Wave network, before you can learn it
into the GSM module.

---
Update 2WTTS

Press
Update 2WTTS

to force an
update of the thermostat
, lights or
locks

information shown on the touch
screen (
2WTTS
). Note th
at these
updates may take several minutes to
complete.

----
Thermostats

View thermostat data and
update/remove thermostats from
display on the panel and touch
screens.

----
Lights

Update the lights list shown on the
panel and touch screens.

----
Locks

Upd
ate locks list shown on panel and
touch screens and pair locks with their
door contact sensor.

---

Advanced

Provides additional functionality for
advanced Z
-
Wave troubleshooting and
configuration.

----

Rediscovery

Network rediscovery allows the system
to determine the most efficient
communication patch between Z
-
Wave
devices. (During this process the Z
-
Wave network is busy and cannot
respond to other commands.)

----

Replicate Mode

Initiates replicate mode on the panel.

----

Send Node Info

For advance
d use only. Do not use
unless directed to do so by Alarm.com.

----

Refresh Thermostat

Requests updated thermostat data.

1
For use with Simon XTi only.

2
Refer to the emPower
TM
installation instructions and guides on the
Alarm.com Dealer Site for more in
formation on Z
-
Wave enrollment and
troubleshooting.

Walking customer through new user setup on the
web

This section describes how to

help your customer

set up
their

website account
,

and only applies to
customers on an
interactive service plan with an onlin
e account. (Skip this step
for customers using the module for wireless signaling only)
.

Before the customer can configure their website account,

the
Alarm.com

account

for that customer

must be

created

on the
Dealer Site,

and the
HSPA

module
associated wi
th the account
must be installed successfully.

To log in and access their account, the customer can go to
www.alarm.com
(
or

custom

dealer website

address)

to
complete the new subscriber setup procedure.

The customer will

need the following:



T
he

website

login and temporary password included on
the

Alarm.com
Welcome Letter

generated

when the
account was created by the Dealer



A

list of the
ir

system sensors and touchpads

with
corresponding zone IDs



A
t least one phone number and e
-
mail address where

notif
ications

can be sent

10


Simon XT/XTi GSM Module V4 Installation Instructions

Note:
At least one sensor must be learned into the panel to

complete the new subscriber setup.

If
not all
sensors and
touchpads were learned in before
powering up

the mod
ule
, an
updated sensor list must be requested
by performing a
GSM
phone test or requesting an updated equipment list f
rom the
Dealer Site.

Specifications


Compatible

Simon XT panels with software versions
0.0.H and later and Simon XTi.

Power requirements

6V nominal

Standby current

30mA (10mA in power save mode)

Pe
ak current

1.7 A

Operating temperature

32 to 120°F (0 to 49°C)

Storage temperature

-
30 to 140°F (
-
34 to 60°C)

Max. relative humidity

90% non
-
condensing

Cellular network

HSPA 3G

Dimensions

(H x W) 4 1/16 x 1 7/8 in.

Regulatory information



Changes o
r modifications not expressly approved by
Alarm.com can void the user’s authority to operate the
equipment.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause h
armful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turnin
g the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipm
ent in to an outlet on a circuit different
from that

which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for
help.


This equipment complies with the FCC RF radiation exposure
limits set forth for an uncontrolled envir
onment. This equipment
should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body.


Under Industry Canada regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or
les
ser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is

not more
than that necessary
for successful communication.

Conformément à la réglementation d'Industrie Canada, le
présent émetteur radio peut fonctionner avec une antenne d'un
type et d'un gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de rédui
re les
risques de brouillage radioélectrique à l'intention des autres
utilisateurs, il faut choisir le type d'antenne et son gain de sorte
que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement d'u
ne
communication satisfaisante.


This device complies with Industry Canada licence
-
exempt
RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, i
ncluding interference
that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appar
eil ne doit pas produire de brouillage, et (2) l'utilisateur
de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le
fonctionnement.


FCC ID: YL6
-
143200H5V4, IC: 9111A
-
143200H5V4




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