MyWebTech Technical Notification #115 - New PROWLTOUCH Wall Mount - Dated 1/13/25



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Document Transcript

MyWebTech
Technical Notification #115
Technical Updates Directly


Technical Notification #115

1/13/2025




Subject:
New Wireless Touchscreen Wall Mount (PROWLTOUCHWA)

Product:

PROWLTOUCHWA
- Wall Mount for the PROWLTOUCH, PROWLTOUCHC &
VISTAHTCHWLC



January 13, 2025


Dear Valued Resideo Customer:

Resideo is pleased to announce that we have release
d a new wireless touchscreen wall mount
(PROWLTOUCHWA). The new design improves the touchsc
reen stability when inserted in the wall mount
and increases the wire run length between the keypa
d and locations where the AC power will be
plugged. This provides more flexibility when select
ing the location of the touchscreen and improves th
e
battery recharging.
New Features & Enhancements:
1)

Increased Wire Run Length –
The wire run length has increased over 500% on the
PROWLTOUCHWA
when compared to a PROWLTOUCHWM (Refer to the chart
below). The PROWLTOUCHWA includes
a 9V transformer and new circuitry within the wall
mount compared to the older PROWLTOUCHWM
that was powered by a 5V transformer and included d
ifferent circuitry.

CAUTION:
Do not connect the 9V transformer, provided with th
e PROWLTOUCHWA, to on an older
PROWLTOUCHWM wall mount as you may damage the wirel
ess touchscreen.

Wire Length Table
PROWLTOUCHWA
PROWLTOUCHWM

AWG
Wire Length
AWG
Wire Length
Delta
#16 Wire
277 ft (84m) N/A
N/A
N/A
#18 Wire
174 ft (53m) #18 Wire 34 feet (10.3m)
511%
Increase
#20 Wire
110 ft (33m) #20 Wire 21 ft (6.4m)
524% In
crease
#22 Wire
68 ft (20m)
#22 Wire 13 ft (4m)
523% Incre
ase
2 Twisted #22 Wires
136 ft (41m) N/A
N/A
N/A
2)

Improved Stability
– Resideo has improved the stability of the touchsc
reen, when installed in the
cradle of the wall mount. This reduces movement whe
n an end user is engaged with the
touchscreen. The design required a new way to mount
the wall mount to the wall and new screw
placements. Please see the image below that has the
new installation procedure that gives the
touchscreen more stability in the wall mount.



Note:
In order to provide the wall mount's stability, the
ability to mount directly to a gang box
feature has been removed.
Technical Notification #115

1/13/2025





3)

New Part # PROWLTOUCHWA –
Due to the change in transformer and circuitry with
in the wall
mount and to reduce the potential for damaging the
touchscreen, Resideo has changed the part
number of the new wall mount. There is no change to
the wall mount price as a result of this change.

The new Installation Instructions can be found at
https://mywebtech.honeywellhome.com

Thank you in advance for your continued support of
Resideo products. If you have any questions or
require further assistance, please contact your loc
al Sales District Manager or Customer
Service/Technical Support at 1-800-645-7492
.

Sincerely,
Product Marketing Team
Resideo Technologies, Inc.


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