Qolsys TSB #200820 IQ Panel 2 & IQ Panel 2 Plus Firmware Update 2.5.3 - Dated 08/20/20



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Document Transcript

TSB #:
200820

DATE:
08/20/20
RE:
IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
New Features:

New Panel settings for Panel Ambient Noise Detector to adjust noise threshold and duration. This feature is
designed for MDU settings where noise complaints are a concern and can be turned on in place of using the
built-in Panel Glass Break. Alarm.com support for this feature will be added to the backend in the future

Support for Alarm.com Smarter Business Temperature Monitoring (SBTM) service plan when using the
PG9905 Temperature Sensor, allowing 24x7 monitoring, real-time alerts and historical temperature reporting
to support the needs of restaurants, grocery stores, pharmacies and other single-system and multi-location
commercial customers. Contact your ADC representative to participate in the SBTM limited release

New integration to show Solar inverter data (SolarEdge & Enphase) from Alarm.com on the Panel

LiveAnswer support on the Panel for video devices with non standard aspect ratio streaming

Future support for Z-Wave 700 series daughter cards

New drop down in the Easy Install Wizard to change the language to 1 of 13 different languages

New page added to the Easy Install Wizard with QR Code links to download the Alarm.com app for Android
and iOS

The Easy Install Wizard now provides contextual help screens with additional information like how to pair and
test Door/Window and Motion sensors


Added the following new languages to the Panel: German, Danish, Portuguese, Hungarian & Romanian
PowerG Improvements:

Support for the new PowerG Wired to Wireless Converter (PG9WLSHW8).

Up to 2 converters can be added on a single Panel

Support for regular zone types as well as 2-wire smokes, 4-wire smokes, 4-wire CO’s and up to 4 PGM’s
(programmable outputs) is included on each converter

PowerG Modem Firmware Version 2.38

Support for Prox Tags when used with the Visonic PowerG Wireless Keypads (KP141 & KP241)

Added support for Fire Trouble and Dirty Detector on the Panel and Alarm.com when using PowerG Smoke
Detectors

Probe Disconnected trouble condition supported on PG9905 Temperature Sensors

Panel now supports the ability to disable the Reed switch and Aux input on the PG9309 & PG9312 as well as
the Aux input on the PG9945 during disarm, significantly extending battery life on high traffic doors

PG9945 and PG9309 Door/Window Sensors can now be learned in twice; once for the internal Reed switch
and a second time for the Aux input

The Alarm.com backend now supports the Not Networked status in the event history when a PowerG sensor is
learned into the panel, does not complete network association and goes in to RF Sensor failure
Continued on Page 2...
TECHNICAL SERVICE BULLETIN
IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS ...Continued from Page 1
Other Fixes/Improvements:

New functionality to allow disarming from the main Panel during an exit delay when the original arming
command came from an IQ Remote, PowerG Keypad or Keyfob

Improvement to allow IQ Remotes to pair to routers using the Protected Management Frame (PMF) protocol

500 series Eaton Z-Wave switches are now supported (RF9601, RF9617, RF9640-N & RF9642-Z)

Audible and visual indication of dual-path path failures for Panels with the EN Grade 2 setting enabled

Improvement to Swinger Shutdown behavior. When a sensor has reached its swinger shutdown limit, the next
sensor event will cause the Panel to send a swinger shutdown event to Alarm.com

Help videos for each of the 13 language on the Panel are now supported

Added support for 3 new Sensor Groups giving additional flexibility to the way Keypads, Keyfobs and Panic
Buttons can be programmed: (3) Mobile Silent, (5) Fixed Silent Auxiliary, (7) Mobile Silent Auxiliary

Improved the built-in Z-Wave Diagnostics Map on the Panel when using the Z-Wave 6.81 SDK to include RSSI
values and the ability to move devices on the map

Various improvements to meet EN50131-1 standard
Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 2.0.1 - 2.4.2, or 2.5.2 and connected to Wi-Fi to
install this update wirelessly.
Panels running version 2.5.0 and 2.5.1 are not eligible for this update at this time.
A separate process to update these panels to 2.5.3 will be released in the coming few weeks.



1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”

3- Enter a valid installer code (default is 1111)

4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch
iqpanel2.5.3
then touch OK

6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi).
 
Update will download and install

7- Once complete touch "OK" to reboot the panel.
 
DO NOT TOUCH THE SCREEN.

 
The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.
For more information visit:
https://dealers.qolsys.com/software-downloads/
or email:
techsupport@qolsys.com

TECHNICAL SERVICE BULLETIN
IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS


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