Qolsys TSB #200820 IQ Panel 2 & IQ Panel 2 Plus Firmware Update 2.5.3 - Dated 08/20/20

TSB #:
200820

DATE:
08/20/20
RE:
IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
New Features:
•
New Panel settings for Panel Ambient Noise Detector to adjust noise threshold and duration. This feature is
designed for MDU settings where noise complaints are a concern and can be turned on in place of using the
built-in Panel Glass Break. Alarm.com support for this feature will be added to the backend in the future
•
Support for Alarm.com Smarter Business Temperature Monitoring (SBTM) service plan when using the
PG9905 Temperature Sensor, allowing 24x7 monitoring, real-time alerts and historical temperature reporting
to support the needs of restaurants, grocery stores, pharmacies and other single-system and multi-location
commercial customers. Contact your ADC representative to participate in the SBTM limited release
•
New integration to show Solar inverter data (SolarEdge & Enphase) from Alarm.com on the Panel
•
LiveAnswer support on the Panel for video devices with non standard aspect ratio streaming
•
Future support for Z-Wave 700 series daughter cards
•
New drop down in the Easy Install Wizard to change the language to 1 of 13 different languages
•
New page added to the Easy Install Wizard with QR Code links to download the Alarm.com app for Android
and iOS
•
The Easy Install Wizard now provides contextual help screens with additional information like how to pair and
test Door/Window and Motion sensors

•
Added the following new languages to the Panel: German, Danish, Portuguese, Hungarian & Romanian
PowerG Improvements:
•
Support for the new PowerG Wired to Wireless Converter (PG9WLSHW8).
•
Up to 2 converters can be added on a single Panel
•
Support for regular zone types as well as 2-wire smokes, 4-wire smokes, 4-wire CO’s and up to 4 PGM’s
(programmable outputs) is included on each converter
•
PowerG Modem Firmware Version 2.38
•
Support for Prox Tags when used with the Visonic PowerG Wireless Keypads (KP141 & KP241)
•
Added support for Fire Trouble and Dirty Detector on the Panel and Alarm.com when using PowerG Smoke
Detectors
•
Probe Disconnected trouble condition supported on PG9905 Temperature Sensors
•
Panel now supports the ability to disable the Reed switch and Aux input on the PG9309 & PG9312 as well as
the Aux input on the PG9945 during disarm, significantly extending battery life on high traffic doors
•
PG9945 and PG9309 Door/Window Sensors can now be learned in twice; once for the internal Reed switch
and a second time for the Aux input
•
The Alarm.com backend now supports the Not Networked status in the event history when a PowerG sensor is
learned into the panel, does not complete network association and goes in to RF Sensor failure
Continued on Page 2...
TECHNICAL SERVICE BULLETIN
IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS ...Continued from Page 1
Other Fixes/Improvements:
•
New functionality to allow disarming from the main Panel during an exit delay when the original arming
command came from an IQ Remote, PowerG Keypad or Keyfob
•
Improvement to allow IQ Remotes to pair to routers using the Protected Management Frame (PMF) protocol
•
500 series Eaton Z-Wave switches are now supported (RF9601, RF9617, RF9640-N & RF9642-Z)
•
Audible and visual indication of dual-path path failures for Panels with the EN Grade 2 setting enabled
•
Improvement to Swinger Shutdown behavior. When a sensor has reached its swinger shutdown limit, the next
sensor event will cause the Panel to send a swinger shutdown event to Alarm.com
•
Help videos for each of the 13 language on the Panel are now supported
•
Added support for 3 new Sensor Groups giving additional flexibility to the way Keypads, Keyfobs and Panic
Buttons can be programmed: (3) Mobile Silent, (5) Fixed Silent Auxiliary, (7) Mobile Silent Auxiliary
•
Improved the built-in Z-Wave Diagnostics Map on the Panel when using the Z-Wave 6.81 SDK to include RSSI
values and the ability to move devices on the map
•
Various improvements to meet EN50131-1 standard
Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 2.0.1 - 2.4.2, or 2.5.2 and connected to Wi-Fi to
install this update wirelessly.
Panels running version 2.5.0 and 2.5.1 are not eligible for this update at this time.
A separate process to update these panels to 2.5.3 will be released in the coming few weeks.



1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”


3- Enter a valid installer code (default is 1111)


4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch
iqpanel2.5.3
then touch OK


6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi).
 
Update will download and install


7- Once complete touch "OK" to reboot the panel.
 
DO NOT TOUCH THE SCREEN.

 
The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.
For more information visit:
https://dealers.qolsys.com/software-downloads/
or email:
techsupport@qolsys.com

TECHNICAL SERVICE BULLETIN
IQ PANEL 2 & 2 PLUS - 2.5.3 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS