Qolsys TSB# 231127 - Sensor Group 61 & 62 - Alarm Reporting Issue

TSB #:
231127



DATE:
11/27/23

RE:
QOLSYS GROUP 61 & 62 REPORTING

Overview:

It has recently come to our attention that the two new sensor groups
(61 & 62 – latching panic buttons will now
send restorals)
added in v4.4.0/v4.4.1 may not properly transmit alarms to your central monitoring station.
 
You
should not use these sensor groups until there is an updated firmware release that addresses the issue (expected
Spring 2024). If you have previously used these sensor groups, you should change programming to sensor group
0 (
in place of sensor group 61
) or sensor group 2 (
in place of sensor group 62
).

TECHNICAL SERVICE BULLETIN
QOLSYS GROUP 61 & 62 REPORTING