2GIG GC2e Firmware 1.24 - Release Notes



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Suite 100 Carlsbad CA 92010 800.421.1587


www.nortekcontrol.com

2GIG
®

GC
2e

Panel

Firmware
Version
1.24

Release Date:
Dec 2021



Release Notes

This document details the new features and enhancements for the release of the 2GIG
®

GC
2e

Panel Firmware Version
1.24



New Feature

Additions




Added
support of TS2 Wireless Keypad



Added
enhanced features

support

for
2GIG Thermostat model
2GIG
-
STZ
-
1

(
Humidity / Time controls)


Enhancements and Defect Resolutions



E
xpanded support for
additional
LTE Radio

Hardware



Resolved

ZWave

conflict on OTA



Added support for alternative component hardware used on panels and connected devices



Resolved
OTA tra
nsfer to remote keypad (TS1)


Update Process:

When updating the FW on
GC2e & TS1
/
TS2
:



USB and Updater Tool updates are
available on the 2GIG website

o

Any GC2e version can be updated to FW 1.2
4

from USB/rflash and the Updater Tool.

o

Update Cable

(SKU# 2GIG
-
UPCBL2)

can be used with a PC to update the GC2e & TS1/TS2.

o

For information on use of this option, refer to the
dealer site located at www.2GIG.com



OTA update

for 1
.
24

o

A FW patch is available by OTA

*Note: GC2e firmware is not compatible with the GC2 panel. Firmware 1.2
4

can only be applied to the GC2e panel.


If you have further questions or need assistance wit
h the steps involved

in updating your firmware
, contact Norte
k
Customer
Support a
t
https://www.nortekcontrol.com/technical
-
support/

or visit the dealer site area at www
.
2GIG.com


Known
Issues

There are no new known issues to disclose as result of this firmware update.

I
f you have any concerns or questions, please contact Nortek Security

& Control for assistance.


For technical support in the USA and Canada

by
Phone: 855
-
2GIG
-
TECH (855
-
244
-
4832)


For
Email

/ Hours

of Operation
:

visit

www.nortekcontrol.com/technical
-
support/






For technical support outside of the USA and Canada:


Contact your regional distributor



Visit www.nortekcontrol.com or www.
2gig.com for a list of distributors in your region


Copyright © 20
21

Nortek Security & Control LLC


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