First Alert VISTAH3 - Installation & Setup Guide Dated 1/24

VISTA

Security System



VISTAH3/VISTAH3CN Security System


Installation and Setup
Guide





R800
-
28381
A

1/24 Rev A

RECOMMENDATIONS FOR PROPER PROTECTION

The Following Recommendations for the location of fire and burglary detection devices help provide proper coverage for the protected
premises.

Recommendations for Smoke and Heat Detectors

With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National
Fire Protection Association's (NFPA) Standard #72 noted below.

•

Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household as
follows: For minimum protection a smoke detector should be installed outside of each separate sleeping area, and on each
additional floor of a multi
-floor family living unit, including basements. The installation of smoke detectors
in kitchens, attics
(finished or unfinished), or in garages is not normally recommended.

•

F

or additional protection the NFPA recommends that you install heat
or
smoke detectors
in the living room, dining room, bedroom(s),
kitchen, hallway(s), attic, furnace room, utility and storage rooms, basements and attached garages.

In addition, we recommend the following:
•

Install a smoke detector inside every bedroom where a smoker sleeps.
•

Install a smoke detector inside every bedroom where someone sleeps with the door partly or completely closed. Smoke could be
blocked by the closed door. Also, an alarm in the hallway outside may not wake up the sleeper if the door is closed.

•

Install a smoke detector inside bedrooms where electrical appliances (such as portable heaters, air conditioners or humidifiers) are
used.

•

Install a smoke detector at both ends of a hallway if the hallway is more than 40 feet (12 meters) long.

•

Install smoke detectors in any room where an alarm control is located, or in any room where alarm control connections to an A
C
source or phone lines are made. If detectors are not so located, a fire within the room could prevent the control from report
ing a fire
or an intrusion.


THIS CONTROL COMPLIES WITH NFPA REQUIREMENTS FOR TEMPORAL PULSE SOUNDING OF FIRE
NOTIFICATION APPLIANCES.




Recommendations for Proper Intrusion Protection
•

For proper intrusion coverage, sensors should be located at every possible point of entry to a home or premises. This would i
nclude
any skylights that may be present, and the upper windows in a multi-
level building.

•

In addition, we recommend that radio backup be used in a security system. This ensures that alarm signals can be sent to the alarm
monitoring station in the event that the communications are out of order (if connected to an alarm monitoring station).


This
First Alert Pro
security system is designed for use with devices manufactured or approved by Resideo Technologies, Inc., through
its subsidiary Ademco Inc. (“Resideo”). Your security system is not designed for use with any device that may be attached to your
security system's touchpad or other communicating bus if Resideo has not approved such device for use with your security system.
Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the
validity of your Resideo limited warranty. When you purchase devices that have been manufactured or approved by Resideo you a
cquire
the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your security system
.

-

i

-


Table
of Contents
System Features
................................
................................
................................
................................
................................
................
1

Installation Steps
................................
................................
................................
................................
................................
...............
3

STEP 1 -
Create an Account
................................
................................
................................
................................
...............................
3

STEP 2 -
Mounting and Wiring the Control Panel
................................
................................
................................
................................
4

Cabinet Mounting and Tampers
................................................................................................
....................................................................................
4

Securing (Locking) the Cabinet Door
................................................................................................
............................................................................
5

Communication Modules
................................................................................................
...............................................................................................
6

Installing the PROLTE Series Cellular Communications Module
................................................................................................
................................
6

Installing the PROLTE
-ANT External Fixed Length Antenna
................................................................................................
........................................
7

Installing the PROWIFIZW/PROWIFI Communications Modules
................................................................................................
................................
8

Installing the VISTAHTKVRWL Wireless Module
................................................................................................
..........................................................
9

Installing the VISTAHISO iBus Isolator Module
................................................................................................
..........................................................
10

Hardwired Zones
................................................................................................
................................................................................................
...........
11

Normally Open and Normally Closed Zones with 2K EOLR
................................................................................................
................................
11

Zone Voltages
................................................................................................
................................................................................................
........
11

2-Wire Smoke Detectors
................................................................................................
.......................................................................................
12

4-Wire Smoke Detectors
................................................................................................
.......................................................................................
12

Double
-Balanced Zones
................................................................................................
........................................................................................
13

Zone Doubling
................................................................................................
................................................................................................
........
13

Sounder (Bell) Connections
................................................................................................
.........................................................................................
14

Bell Supervision
................................................................................................
................................................................................................
.....
14

iBus Technology
................................................................................................
................................................................................................
............
15

Introduction
................................................................................................
................................................................................................
............
15

Wiring
................................................................................................
................................................................................................
......................
15

Using an external Power Supply
................................................................................................
...........................................................................
15

Wiring the VISTAHPKP English Keypads
................................................................................................
.............................................................
16

Wiring the VISTAHEXPHW (8 Zone Expander) and VISTAHRELAY Relay Module
...........................................................................................
17

Wiring the VISTAHISO iBus Isolator Module
................................................................................................
.......................................................
18

VISTAHTKVR
-B Installation
................................................................................................
..................................................................................
19

VISTAHTKVR
-V Installation
................................................................................................
..................................................................................
19

Triggers 1 & 2 Outputs
................................................................................................
................................................................................................
.. 20

Backup Battery
................................................................................................
................................................................................................
..............
21

Battery Calculations Worksheet
................................................................................................
...........................................................................
22

Wiring the DC Transformer
................................................................................................
...........................................................................................
23

Earth Ground
................................................................................................
................................................................................................
.................
23

LED Behaviors
................................................................................................
................................................................................................
...............
24

STEP 3 -
Configure (Programming)
................................
................................
................................
................................
..................
25

Configuring Wi
-Fi using Bluetooth
................................................................................................
...............................................................................
25

Using the AN360 Application
................................................................................................
................................................................................
25

Using the Total Connect 2.0 (TC2) Application
................................................................................................
...................................................
25

Enrolling a PROWLTOUCH/PROWLTOUCHC keypad for Local Programming
................................................................................................
.........
26

Accessing Tools Menu
................................................................................................
................................................................................................
. 28

System Information Screen
................................................................................................
..........................................................................................
29

System Tests
................................................................................................
................................................................................................
.................
29

Programming
................................................................................................
................................................................................................
................
30

Zone Response Type Matrix
................................................................................................
........................................................................................
31

PROSIX
™ Series Devices
................................................................................................
.......................................................................................
31

5800 Series Devices
................................................................................................
..............................................................................................
34

Hardwired and iBus Zones
................................................................................................
....................................................................................
35

Zone Response Type Definitions
................................................................................................
.................................................................................
36

Zone Assignments
................................................................................................
................................................................................................
........
38

Cross Zoning
................................................................................................
................................................................................................
.................
38

Programming Fields
................................................................................................
................................................................................................
.....
39

Configuring Partitions and their Options
................................................................................................
.............................................................
39

Adding Wireless Sensors (PROSIX, 5800, or VISTAHTKVRWL)
................................................................................................
.........................
41

Onboard Hardwired Zone Configuration
................................................................................................
..............................................................
43

Adding Keyfobs
................................................................................................
................................................................................................
.............
44

Adding PROSIXLCDKP Keypads
................................................................................................
..................................................................................
44

Enabling/Disabling Panics
................................................................................................
...........................................................................................
44

Delete Zones and Peripherals
................................................................................................
......................................................................................
44

Automation Rules (Relays and Triggers)
................................................................................................
....................................................................
48

SIA Programming Default Values
................................................................................................
................................................................................
50

Registration
................................................................................................
................................................................................................
...................
51

Local Alarm Mode
................................................................................................
................................................................................................
.........
51
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

ii

-


Cellular
................................................................................................
................................................................................................
...........................
52

Wi
-Fi Touchscreen Enrollment
................................................................................................
.....................................................................................
52

Installer Pin
................................................................................................
................................................................................................
....................
52

Default Options
................................................................................................
................................................................................................
.............
52

Reboot
................................................................................................
................................................................................................
............................
52

Shutdown System
................................................................................................
................................................................................................
.........
52

Wireless Devices
................................
................................
................................
................................
................................
..............
53

Zones
................................................................................................
................................................................................................
.............................
53

Range
................................................................................................
................................................................................................
.............................
53

Frequency Agility
................................................................................................
................................................................................................
...........
53

One-
Go
-All
-Go
................................................................................................
................................................................................................
................
53

Smoke / CO Maintenance
................................................................................................
............................................................................................
53

Transmitter Supervision
................................................................................................
...............................................................................................
53

Transmitter Battery Life
................................................................................................
................................................................................................
54

Testing Signal Strength
................................................................................................
................................................................................................
54

Keypad / Touchscreen Setup
................................................................................................
.......................................................................................
54

PROSIXLCDKP Wireless Alpha Keypad
................................................................................................
................................................................
54

PROWLTOUCH Wireless Touchscreen
................................................................................................
................................................................
55

Step 4 –
Confirm (System Operation and Testing)
................................
................................
................................
............................
56

Keypad / Touchscreen Displays and Operation
................................................................................................
.........................................................
56

PROSIXLCDKP Wireless Alpha Keypad Displays and Operation
................................................................................................
.......................
56

Keypad Menu Mode
................................................................................................
..............................................................................................
57

Partitioning
................................................................................................
................................................................................................
....................
59

Common Partition
................................................................................................
................................................................................................
. 59

Goto Command
................................................................................................
................................................................................................
.....
59

System Clock
................................................................................................
................................................................................................
.................
59

Scheduling
................................................................................................
................................................................................................
.....................
59

Audio Alarm Verification (AAV) (2
-Way Voice)
................................................................................................
...........................................................
60

Security Codes
................................................................................................
................................................................................................
..............
61

Programming Security Codes via Touchscreens
................................................................................................
................................................
61

Authority Levels
................................................................................................
................................................................................................
.....
61

Fire Authority Access User
................................................................................................
...................................................................................
61

Disarming / Canceling an Alarm
................................................................................................
..................................................................................
62

Emergency Panic Keys / Icons
................................................................................................
....................................................................................
62

Event Log
................................................................................................
................................................................................................
.......................
62

Contact ID
®
Event Log Codes
................................................................................................
......................................................................................
63

Central Station Messages
................................................................................................
.....................................................................................
64

Keypad Tamper Lockout
................................................................................................
..............................................................................................
65

Keypad Displays
................................................................................................
................................................................................................
....
65

Testing the System
................................................................................................
................................................................................................
.......
66

Communications Tests
................................................................................................
.........................................................................................
66

Walk Test Mode
................................................................................................
................................................................................................
.....
66

Normal Mode Test
................................................................................................
................................................................................................
. 67

Armed System Test
................................................................................................
...............................................................................................
67

Step 5 –
Commission
................................
................................
................................
................................
................................
.......
67

Specifications
................................
................................
................................
................................
................................
..................
68

Contacting Technical Support
................................
................................
................................
................................
..........................
68

Regulatory Agency Statements
................................
................................
................................
................................
........................
69

Summary of Connections
................................
................................
................................
................................
................................
. 75

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

Table of Contents

-

1

-


System
Features

The
VISTAH3/VISTAH3CN
is a hybrid Control
Panel
/ Communicator with a combination
of both wired and wireless
devices
that
features easy installation and usage. Internal
modules allow the C
ontrol
Panel
to communicate with
Wireless Zone Transmitters, Z
-
Wave devices
, and
to the Central Station via
Cellular Wireless and
/or
Internet
(Wi
-Fi and/or Ethernet)
.
System Features

•

4 Partitions provide protection for up to
four
individual protection areas
(Partition 3 or 4 can be a Common Partition)

•

Voice Announcement of System and Zone Status via
PROWLTOUCH

Touchscreen
s

•

Automatic Stay Arming

•

Night Stay Arming

•

100

U
ser Code
s (
Standard,
Guest, Arm Only
,
Partition
Master,

and Duress
)

•

Panic
Func
tions
-

Police, Fire,
Medical

•

Supports
Key
pads and Touchscreens
•

Audio Alarm Verification (AAV), (2
-
Way Voice)

-
Supported over
Cellular or IP (Wi
-Fi or Ethernet)

-

Requires PROWLTOUCH
/PROWLTOUCHC
Wireless Touchscreen for Stations

•

Event Log

-

1
0,000
Events

(Local viewing requires
PROWLTOUCH/PROWLTOUCHC

Touchscreen
)

•

RF Jam Detection for all supported wireless technologies

•

Exit E
rror
(Detects difference between an actual alarm and exit alarm caused by leaving a door open after the exit delay
expires)
•

Built
-in
cabinet
tamper
or optional wall mount tamper

Home Automation

•

Z
-
Wave Support (requires the
PROWIFIZW

Module
)

•

Enroll
up to
78
Z- Wave Home Automation Devices including:

-
Thermostats (up to 5)
-
Door Locks (up to 5)

-
Devices
(outlets, switches, lamps
/ appliances)

•

Supports Z
-
Wave
Network Wide Inclusion (NWI)

•

Supports 100 Scenes

System Configuration Limits

•

64

Input Devices

(
Intrusion / Fire

Zones
)


-
64 is the total number of zones the panel supports no matter what
configuration used.

Example you could have a maximum of
56
PRO
SIX
Series devices (sensors) or
56 5800
Ser
ies devices (requires
VISTAHTKVRWL

module), but not 56 of each.
-
8 Onboard
Hard
wired
Zones (
Up to 16 2
-Wire smokes on zone 1
) (Wireless or iBus zones cannot be used for zones 1
-8).
•

64 Output Devices (Triggers + Relays)

•

Supported Modules
and Keypads
Part Number

Description

System Configuration Limits

VISTAHPKP
*

Hardwired Keypad

iBus, maximum 8 Hardwire

PROSIXLCDKP*

Wireless LCD Keypad

PROSIX, maximum 8 wireless keypads

PROWLTOUCH*

Wireless Touchscreen

Wi
-
Fi, maximum 8 wireless touchscreen keypads (Requires the
PROWIFIZW/PROWIFI Module)

VISTAEXPHW
**

Hardwired Zone Expansion Module

iBus, up to 56 zone expansion modules supported, however, the maximum
number of iBus expansion zones supported are 56.

VISTAHRELAY

Relay Expansion Module

iBus, up to 64 relay modules supported, however the maximum number of relays
used is 62. Two of the outputs are for the onboard
triggers 1 and 2.

PROLTE
-A Series

LTE Cellular Communications
Module (
US/Canada, AT&T network)

Control slot 1 and 1 module supported

PROLTE
-V Series

LTE Cellular Communications
Module (
US, Verizon network)


PROLTE
-CN Series

LTE Cellular
Communications
Module (
Canada, Bell network)


PROWIFIZW

Wi
-
Fi with Z
-
wave

Control slot 2 and 1 module supported

PROWIFI

Wi
-
Fi Only


VISTA
H
TKVRWL
***

Universal Wireless Module

Control slot 3 and 1 module supported

VISTAHISO

iBus Isolation Module

Only one module is supported.

*
A maximum of 24 keypads are supported no matter how configured

**
No matter how the system in configured, 64 zones is the limit. Eight of these zones are hardwired on the panel while the res
t are iBus expansion
or wireless (PROSIX or using the
VISTATKVRWL
Module).

***
The VISTATKVRWL
module supports communication with certain
previously installed wireless sensors and modules. Refer to the
VISTATKVRWL
Compatibility chart (p/n R800
-26221) for a list of tested and approved vendor wireless devices.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

2

-

Table of Contents


System Features
(Continued)
Alarm Output
•

12V Bell Output for Wired
Sounder
s
•


Steady Output for burglary/panic

•

Temporal
3 Pulse Output for fire alarms

•

Temporal
4 Pulse Output for carbon monoxide alarms

•

2 Amp Maximum Output

•

Supervised with 820
-ohm EOLR
Communication

•

LTE Cell Communications (primary path when used with a wired internet connection)

-
PRO
LTEA (ATT)

-
PRO
LTEV (Verizon)

-
PROLT
E- CN
(Bell)

•

Built
-In Internet Communicator

•

Requires hardwired connection via Cat5
e cable
to the onboard ethernet port
.
•

Wi
-
Fi communication using the PROWIFIZW

or PROWIFI

•

ADEMCO Contact ID Format
System Power

•

Primary Power: Plug
-in Power Supply, 110VAC to
14.3VDC,
2.65A output,
p/n
R300
-1 12131
or R
300
-1 2131
-CAN (Canada)

•

Backup
Battery: 12Vdc, 7AH (sealed lead acid type). Charging Voltage
–

13.65Vdc

Programming

•

Programming stored
in Flash

•

Can be uploaded, downloaded
, or controlled
using capable Cellular
Module or
Internet
Communications

•

Registered, programmed, and tested
locally or
via AlarmNet 360
™
. Use a PC or Smart Device to go to:
www.alarmnet360.com

or the
AlarmNet360 App.

NOTE:
Local programming requires a touch screen keypad.

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
Table of Contents

-

3

-


Installation Steps

IMPORTANT:

Local programming is only achieved with the PROWLTOUCH or PROWLTOUCHC touch screen Keypad. Please see the "Configure" step b
elow
for important information regarding enrollment.

Cr eate
Connect
Configu
re
Confirm
Commission









STEP 1 -
Create an Account

Registration, Programming
, and Testing are
conducted
locally with the
PROWLTOUCH/PROWLTOUCHC
keypad or
through AlarmNet 360
™
(AN360). On a laptop, PC
, or Smart Device, go to
www.alarmnet360.com or the AlarmNet360 App
. Using these tools, create a customer
account.

From AN360

1.

Select Devices and Programming

2.

Select + NEW ACCOUNT

3.

Select Security/Fire
4.

Enter the control's MAC and CRC
5.

Fill out the Necessary Data as shown on the screen to
the right.

NOTE:
For Panel Type select
VISTAH3/VISTAH3CN

with the appropriate revision.





Create a Customer Account
through AN360.

Install the Control Panel and
Power
-up. Connect the panel
to a Communication Source.
Allow the System to register
with AN360.


Program the System
(Enroll Zones
, iBus
Devices, Keypads,
Keyfobs,
Z- Wave, Users &
Settings)


Test the System and
confirm that all sensors
and devices are
operational and report to
the Central Station.


Commission the system
and train the Customer on
the proper use of the
ProSeries System.

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

Table of Contents

-

4

-


STEP 2 -
Mounting and Wiring the Control
Panel

Cabinet
Mounting and Tampers

Mount the C
ontrol
Panel
cabinet
to a sturdy wall in a clean, dry environment
, which is not readily accessible to the
public
. Use
fasteners
or anchors (not supplied) with the cabinet mounting holes.
1. Open the cabinet door fully and
, if required,
remove it by pulling to the down, towards the back of the cabinet
.
2. Use the rear wiring entry or remove the cabinet knockouts needed for the wiring entry.

3. Mount the control cabinet to a sturdy wall in a clean, dry area, which is not readily accessible to the general public, using
fasteners
or anchors (not supplied) with the six
cabinet mounting holes.
4. Install Wall Tamper screw.
•

Secure the wall tamper with an anchor and screw. If an intruder attempts to pull the cabinet off the wall, the perforated tamper
will remain on the wall, disengaging the rear tamper on the panel board.

•

If disarmed, it will go into trouble and, if armed, it will go into alarm and send the respective report.
5. Install the PROLTE Series Communicators [a], PROWIFIZW/PROWIFI [b], VISTAHTKVRWL
Wireless Converter [c] and/or VISTA
HISO
[d].

6. When installation, wiring, and programming are completed, install the cabinet door, and secure it with the provided screw or option
keylock (P/N CAMLOCK-
HYB).

7. Cover
Tamper

•

The
cabinet door has a tamper post
that
, when
closed, engages the tamper switch on the front of the panel board. When opened,
it generates a trouble condition when disarmed or an alarm when armed and sends
the respective report to the C
entral
Station
.
•

This
tamper cannot be disabled and will not prevent arming when activated.

•

Required for the PROWLTOUCH/PROWLTOUCHC enrollment process.



Table of Contents

-

5

-


Mounting and Wiring the Control Panel
(Continued)

Securing (Locking) the Cabinet Door
Locking the Cabinet

The cabinet can be closed and secured without a lock by using a
screw in the front of the cover.



Optional Key Lock

If desired, a key lock can be installed (
CAMLOCK
-HYB
).
1.

Remove the cabinet door as shown earlier.

2.

Remove the knockout from the front of the cabinet door by firmly pushing the knockout through from the front
using your hand
or a screwdriver.

3.

Position the lock in the hole, making certain that the latch will connect with the latch bracket when the door is closed.
Confirm
the Lock (3A) and Unlock (3B) positions before moving to Step 4.

4.

Slide the lock nut over the lock and turn clockwise until tightly against the plastic cover.

NOTE:
May require a set of plyers to fully tighten it.


5.

Reinstall the cabinet door
by firmly pressing it back on the hinges.


VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

6

-

Table of Contents


Mounting and Wiring the Control
Panel

(Continued)
Communication Modules

The Control Panel
supports Central Station reporting using Cellular and
/or
Internet
communications as well as upload/download
programming capability. The Control Panel
requires
either
a cellular communicator
and/or an internet connection to register with
AlarmNet
. If both cellular
and internet paths are used, the Control Panel will use internet as primary and cell as a backup.
Additionally,
a Z-
Wave module allows the Control Panel
to support Home Automation functions
while a
VISTAHTKVRWL
module is used to support
other wireless technologies
(refer to the User Gu
ide
p/n R800
-28380 dated 1/24 or later
for additional information)
. The Control Panel
is compatible with the following Communication Modules:

Model
Description
PROLTE
-A
LTE Cellular Communications Module (US/Canada, AT&T network)

PROLTE
-V
LTE Cellular Communications Module (
US, Verizon network)

PROLTE
-CN

LTE Cellular Communications Module (
Canada, Bell network)

PROWIFIZW
Wi-
Fi / Z
-Wave Communications Module

PROWIFI
Wi-
Fi Communications Only (No Z-Wave)


RF Exposure

WARNING:
The Control Panel
must be installed to provide a separation distance of at least 7.8 in (20 cm) from all
persons and not co
-located or operated in conjunction with any other transmitter except in accordance with FCC
multi
-
transmitter product procedures.



Ensure that all electrical power has been removed from the Control Panel
before installing the module
. Unplug the power
supply and disconnect the backup battery and earth ground (if used).


Installing the PROLTE
Series Cellular
Communicat
ions Module

1.

Affix the provided FCC/I
C
label
(P/N
800
-24257V1 or PROLTEB

for the PRO
LTE
-A /PROLTE
-CN
or
800
-24256V1
for the PRO
LTE
-V
on the
VISTAH3/VISTAH3CN

cabinet door.

2.
Remove electrical power (if
applied). Refer to the
System
Shutdown
section for additional
information.

3.
Unplug the power supply.

4.
Disconnect the battery.


PROH-008-V1
VIS
TAH3/VIS
TAH3CN - Summa
ry
of Connections
R 800-28383
A 6/24 R ev
A

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

7

-


Mounting and Wiring the Control Panel
(Continued)
Installing the PROLTE
Series
Cellular Communications Module
(Continued
)
5.

Install the
PRO
LTE communicator

[1]

on
the top left edge connector on the PCB.
Ensure the receptacle is securely seated
on the edge connector.

6.

Install the retainer
clip [2]
and secure
with the provided screw
[3]
.
7.
Reconnect the battery.

8.

Plug the power supply into a 24
-hour,
110VAC non
-switched outlet.





Installing the PROLTE
-AN
T E
xternal Fixed Length Antenna

1.

Find a suitable location for mounting the
antenna
[1]
vertically.

2.

Power down the Control Panel.

3.

Remove the knockout [2].

4.

Plug the SMA end of the cable
[3]
into the
module’s external antenna
port and route
the cable.
5.

Set the switch on the module to EXT
[4]
.
6.

Permanently mount the antenna vertically
using the double
-sided self
-adhesive and
the included hardware.

7.

Reconnect the backup battery and plug in
the power supply.

8.

Perform a Communication Test.


PROH-012-V1
1
2
3
4
EX
T
INT



For registration, programming
and signal status
, visit AlarmNet
360
website
or use an360 mobile app.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

8

-

Table of Contents


Mounting and Wiring the Control
Panel
(Continued)


Ensure that all
electrical power has been removed from the Control Panel before installing the module.
Unplug the power supply and disconnect the backup battery and earth ground (if used).

Installing the
PROWIFIZW
/PROWIFI
Communications Modules
1.

Affix
the
provided FCC/IC label
(PROWIFIZW
P/
N 800
-2 4286V1
) on the
VISTAH3/VISTAH3CN
cabinet door.

2.

Remove electrical power (if applied), power
down the control
. Refer to the
System
Shutdown
section for additional
information.

3.

Unplug the power supply.

4.

Disconnect the battery and earth ground.


PROH-013-V1
VIS
TAH3/VIS
TA

H3CN - Summa
ry of Connections
R 800-28383
A 6/24 R ev
A

5.

Install the PROWIFIZW
/PROWIFI

[1]

on the
top-
right edge connector on the Control
Panel’s PCB. Ensure the receptacle is
securely seated on the edge connector.

6.

Secure the module with the provided screw

[2]
.
7.

Reconnect the battery.

8.

Plug the power supply into a 24
-hour,
110VAC non
-switched outlet
and power up
the control panel
.



NOTE:

In the event the Control Panel loses primary AC (<
9.9
VDC
), it will power down the PROWIFIZW module after a few minutes
to conserve battery. This will result in loss of wireless communication to the
Control Panel and 2
-Way Voice with all
touchscreens and wireless keypads.

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

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9

-


Mounting and Wiring the Control
Panel
(Continued)
Installing the

VISTA
HTKVRWL

Wireless Module

Ensure that all electrical power has been removed from the Control Panel
before installing the module. Unplug the power
supply and disconnect the backup battery and earth ground (if used).


1.

Remove electrical power (if applied).
Refer to the
System Shutdown
sec
tion
for additional information
.
2.

Unplug the power supply.

3.

Disconnect the battery and earth
ground.

4.

Set th
e rotary switch on the
VISTA
HTKVRWL

module to the setting
associated with the existing wireless
sensors and modules and the Control

Panel.
See Dial Settings below for the
supported wireless protocols. Only
one wireless protocol can be used in
addition to PRO
SIX.
5.

Connect the VISTA
HTKVRWL

antenna

to the module before installing the
module
.
6.

Install the
VISTA
HTKVRWL

module on
the edge connector on the right
-hand
side of the PCB. Ensure the receptacle
is securely seated on the edge
connector. Route each antenna as
shown.

7.

Secure the module with the provided
screw.

8.

Route any wiring through the rear
access
[8a] or the knockouts on the
bottom right [8b, 8c, 8d]
to avoid
interfering with the antennas.

NOTE:
The green LED will blink once per
each RF signal that it receives.


VISTA
H
TKVRWL

Rotary
Switch Setting

Protocol

VISTAH3

5800

5

2GIG

6

DSC

7

ITI/Qolsys

8

Bosch

9

VIS
TAH
TKVRWL



NOTE:
The
VISTA
HTKVRWL
module supports communication with certain previously installed wireless sensors and modules. Refer to
VISTA
HTKVRWL

Compatibility chart (p/n 800
-25183
) for a list of tested and approved vendor wireless devices.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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10

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Table of Contents


Mounting and Wiring the Control Panel
(Continued)
Installing the VISTAHISO
iBus Isolator Module

The module is designed to be mounted in the control cabinet. Below the Control Panel PCB
and to the left of the battery.

NOTE:
Only one (1) VISTA
HISO can be installed.

1.

Remove electrical power (if applied).
Refer to the
System Shutdown
sec
tion
for additional information
.
2.

Unplug the power supply.

3.

Disconnect the battery and earth
ground.

4.

Using the two screws provided, mount
the
VISTAHISO to the cabinet as
shown.


NOTE:
Refer to section
Wiring the
VISTAH
ISO iBus Isolator

for
wiring information.


VIS
TAH

ISO
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

11

-


Mounting and Wiring the Control Panel
(Continued)

Hardwire
d Zones

Each hardwired zone 1
-8 can be used for burglary or fire devices and is defaulted for use with a 2K (red, black, red, gold) EOLR. Zone 1
must use a 2k ohm resistor, but zones 2-
8 can scan the zone, detecting the current resistor value (done during zone setup in
programming). Use the diagrams
below to wire devices to the zone(s) with
an EOLR
. All devices and zones are setup, programmed,
and tested locally or via
AlarmNet
360
.
While the diagrams below show 2 contacts per zone
to show the concept
, it is recommended to have only one contact per zone for the
following reasons:

1.

Allows each zone
to have a Zone Descriptor specific to that contact e.g. Front Door, Kitchen Window, etc.
2.

If a proble
m occurs with a contact
, it will be easier to troubleshoot than having multiple contacts wired.

Normally Open and Normally Closed Zones with 2K EOLR

Normally Open Zones/ N.O. EOLR Zones

1. Connect open circuit devices in parallel across the loop; for EOLR zones, connect the EOLR across the loop wires at the last device.
2. Enable normally open/EOLR zones using Zone Programming mode, “Hardwire Type” prompt.


Normally Closed Zones/ N.C. EOLR Zones

1. Connect closed circuit devices in series in the high (+) side of the loop; for EOLR zones, connect the EOLR in series followi
ng the last
device.
2. Enable normally closed/EOLR zones using Zone Programming mode, “Hardwire Type” prompt.


End of Line Resistor (EOLR) Notes

•
If the EOLR is not at the end of the loop, the zone is not properly supervised, and the system may not respond to an “open” o
n the
zone.

•
Zone 1 is intended for EOLR
only.

Normally Open
device(s) in parallel with 2K EOLR
N
ormally Closed
device(s) in series with 2K EOLR

PROH-017-V0

PROH-018-V0



IMPORTANT:

If the EOLR is not connected to the last device on the end of the line, the zone circuit will not be
properly supervised.

Zone Voltages

Voltages on the zones will change
with respect to the 2K EOLR
depending on the state of the contact. For Burg and Panic zones, an
opened or a shorted condition will trigger
the zone into a Fault or Alarm. For Fire and Carbon Monoxide (CO) zones, an open will trigger
a Trouble, whereas
a short will trigger an Alarm.



Burg

/ Panic

Fire

/ Carbon

Wired Zones

2K EOLR

(Normal)

Open
ed

(Fault/Alarm
)
Shorted

(Fault/Alarm
)
Open
ed

(Trouble)

Short
ed

(Alarm)

1 (2
-
Wire Smokes)

0.33
V
DC

0
V
DC

1.2
V
DC

0
V
DC

1.2
V
DC

2
-
8

5.1V
DC

12.8V
DC

0V
DC

12.8V
DC

0V
DC

NOTES:

•

2-Wire Smoke voltage is measured between
Z1 and GND
and you should receive 12VDC. However, to verify the proper zone
functionality meter between Z
- (negative) and any ground on the panel and use the table above
to verify voltages.

•

2-8 voltage is measured between Zn
(n = 2 to 8) and GND
and use the table above to verify proper voltages.

•

Each zone has a 300
-ohm tolerance above and below t
he necessary 2K resistance. (i.e
., Resistances can swing from 2.3K down to
1.7K before the zones will activate.
)

•

Use
ONLY
2K resistors. Using other value
resistors, such as a 2.2K, can potentially cause the zone(s) to
false alarm
due to it being
only 100 ohms from being out of tolerance
.

•

Although zone 1 is a powered zone for 2
-wire smoke detectors, it can be used for burglary devices instead
. If 2
-wire s
mokes are
used, they must be connected
on zone 1.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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12

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Table of Contents


Mounting and Wiring the Control
Panel
(Continued)
2- Wire Smoke Detectors

1.

Connect
a maximum of
Sixteen 2
-wire
smoke detectors
[1]
on zone 1
terminals [2
] , terminals 1 (+) and 2 (
-),
as shown. Observe proper polarity
when connecting the detectors.
2.

Connect the required 2K EOLR across
the zone at the last detector
[3]
at the
end of the line. You may need to refer
to the instructions of your smoke
detector for specific EOLR placement.

NOTE:

Zone one supports two
-
wire smoke detectors only. When the smoke detector
resets, the zone terminals reset, any programmed trigger or relay will not
follow the reset logic.


PROH-019-V0
1
2
3

3.

After the fire alarm condition, the
Control Panel will reset the power to the 2
-
wire smokes by dropping power momentarily from
the zone terminals immediately after the second disarm.

4- Wire Smoke Detectors

1.

Connect 4
-wire smoked detector Alarm output to any zone (other than zone 1) [1]
on the control panel or VISTAHEXPHW.
NOTE:
Verify the appropriate EOLR is installed based on the control panel (2K Ohm) or VISTAHEXPHW
(2.2K Ohm) [2] and the end
of line supervision relay is installed [3] (Shown below with power on, so relay will be closed, opens when power lost creating
a supervision trouble on the keypad).

2.

Connect the power source using the onboard trigger
with a slave relay
or
VISTAHRELAY
[4]
to reset the power.

3.

Program the output as required for the
smoke detector reset in Automation Rules.

PROH-094-V
0
1
2
3
4
•
+
•
+
GND
AUX
B
A
1
2
3
4
VIS
TAH3/VIS
TAH3CN
VIS
TAHRE
LAY
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

13

-


Mounting and Wiring the Control Panel (Continued)

Double
-Balanced Zones

Connect as shown below (resistor provided
for one device). Compatible with zones 2
-8
(showing zones 2 and 3)
IMPORTANT:

Double
-balanced zones provide zone
tamper protection, and should be used as
burglary zones only.
Do not use double
-balanced zones as fire
zones.


Zone Doubling

This feature provides two hardwired
normally closed zones for each standard
hardwi
red zone connected to the control’s
terminals. If enabled, hardwire zones are
automatically paired to the next available
zone number starting with zone 9.
Connect
as shown (resistors supplied; use 3k, for
the lower zone [
↓
],
and 6.2k, for the upper
zone [
↑
]
,
5%
1/4W or bigger res
istors).

Do not use zone doubling for fire zones.

NOTE:
A short across the EOL (i.e., at
terminal) on either zone of a zone-
doubled pair or on a double-
balanced zone causes a tamper
condition (displayed as CHECK plus
zone
numbers).


PRO
H-038
-V0


VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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14

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Table of Contents


Mounting and Wiring the Control

Panel
(Continued)
Sounder (Bell) Connections

1.

Make sounder connections to the
Alarm Output terminals, Positive (+) to
BELL
[16]
and
Negative (
-) GND
[17]
.
2.

The 12VDC sounder output
[1]

activates when an alarm occurs and is
silenced when the first disarm
command is entered.

3.

For burglary alarms, the Alarm Output
produces a steady voltage to the
sounder.

1716
820 Ω
PROH-020-V0
1
2

4.

For fire alarms, per NFPA requirements, the Control Panel will produce Temporal 3 Pulse voltage to the sounder. Temporal 3
Pulse sounding for fire alarm consists of 3 pulses –
pause
– 3 pulses –
pause
– 3 pulses, etc.
5.

For Carbon Monoxide, it produces Temporal 4 Pulse voltage to the sounder. Temporal 4 Pulse sounding for CO alarm consists of

4 pulses
–

pause
–

4 pulses
–

pause
–

4 pulses, etc.

Bell Supervision

Bell supervision is enabled by defau
lt which will supervise the sounder
circuit for an opened condition while the Alarm Output is inactive
and a shorted condition while active in alarm
condition
. Supervision requires the supplied 820
-ohm resistor (gray, red, brown)
[2]
to be
connected on
the last sounding device on the end of the line. Do not connect the resistor directly to the bell output terminals because
this will not properly supervise the bell circuit. The bell output will always have 4.6Vdc
(without resistor)
for supervision purposes, even
if supervision is disabled in programming. Connecting the 820
-ohm resistor will bring that voltage down to 0Vdc.

NOTES:

•

If a high impedance sounding device is used, such as a siren driver, the bell supervision resistor may need to
be
installed at the
device, else the 4.6V supervision voltage may trigger the siren driver
while
in the disarmed state.

•

Total current drawn from this output cannot exceed 2 amps. Exceeding
2 amps will overload the power supply, or may cause the
internal
electronic circuit
, prote
cting the sounder output
, to activate, preventing the sounder from working
.
•

The control panel is reliant on the back up battery, as it supplies the current to drive the siren.
If there is a Low Battery condition, the
bell output may not operate properly.

•

The
Alarm O
utput
’s logic of “S
ounding per
Zone per Armed P
eriod
” wi
ll follow “
Swinger Suppression”
(default 2). E.g. If the Front Door
triggers an alarm and the bell output times out after 4 minutes, the bell will restart if the Front Door is triggered again, but no more.
Any burg zone will only trigger the sounder twice in an armed period, unless the option for Swinger Suppression is changed.


UL

•
Use only UL Listed sounding devices for UL installations.
•
Bell supervision is required for fire alarm installations.

•
The total current drawn from the alarm output and the

auxiliary power o
utput,
combined, cannot exceed 200mA. In addition, the
sounding device must be a UL Listed audible signal appliance rated to operate i
n a 10.2
-13.8 VDC voltage range
and must be
mounted indoors.
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

15

-


Mounting and Wiring the Control

Panel
(Continued)
iBus Technology
Introduction

The Control Panel utilizes the
iBus
to supervise and communicate with compatible hard
wired
expansion
devices. iBus
uses an RS
-485
protocol and
consist
s of a four
-conductor bus
: Power Positive, Power Negative, Data A (output) and Data B (input).

Terminal

Label

Description

17

GND (
-
)

Ground reference point for data and auxiliary power

18

AUX (+)

Positive Auxiliary Power: should read 12
-
13VDC

19

B

The “B” data
:
follows RS
-
485 Standards

20

A

The “A” data
: follows RS
-
485
Standards

Wiring

The recommended wiring is stranded and twisted.
When installing a four
-conductor wire, the limitations below apply to Auxiliary Power.
The data pair of wire can run up to 4000 feet on 22
-gauge wire.


Wire
Gauge
(AWG)

Total Current of All Devices Connected to a Single Wire Run

50mA or less

100mA
300mA
500mA
600mA

#22

700ft (213m)

350ft (107m)

120ft (37m)

70ft (21m)

60ft (19m)

#20

1200ft (366m)

600ft (183m)

200ft (61m)

120ft (37m)

100ft (30m)

#18

1900ft (579m)

950ft (290m)

320ft (98m)

190ft (58m)

160ft (49m)

#16

3000ft (914m)

1500ft
(457m)

500ft (152m)

300ft (91m)

260ft (76m)



The length of all wire runs for all
partitions combined must not
exceed 3000 feet (914m) when
unshielded quad conductor cable
is used or 1500 feet (457m) if
shielded cable is used.

Using an external Power Supply

It is our recommendation that i
f the iBus
device(s) [1]
are powered from an alternate power source
[2]
, a common ground [3] must be
used
.
Number

Description

1

iBus

device

2

Power Supply

3

Common Ground

-

Control GND (
-
)

+

Control AUX (+)

B

Control B

A

Control A


-
+
B
A
PROH-022-V0
AC
AC
+
_
iBus
2
3
1
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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Table of Contents


Mounting and Wiring the Control

Panel
(Continued)
Wiring the VISTAHPKP
English
Keypads
Connect
the
VISTAHPKP
keypads
terminals iBus
A [1], iBus
B [2], DC Power Ground [3], and DC Power Positive (+) [4]
to the C
ontrol

Panel
’s iBus
terminals, GND [17]
, AUX
[18]
, B
[19]
and A
[20]
, as shown below and on the
Summary of Connections

diagram. Determine
wire size using the Wire Run Chart in the
iBus
Technology
section above
.
PROGRAMMING NOTE
S:
•

Keypads are not pre-
enrolled
(see note below). The
VISTAHPKP
will display “Pairing with System”
until they are learned into the
Control Panel. They will learn in once the Control Panel has been put into “Learn Mode” locally with the
PROWLTOUCH/PRWLTOUCHC or via AlarmNet 360. Each keypad will provide a confirmation beep and updated display status once
complete.

NOTE:
When the panel is not registered to AN360 during first 15 minutes of bootup the panel will auto enroll all iBus keypads
connected to control panel.

•

The
keypads display
“ Busy Standby”
when the Control Panel
is
being programmed locally or from AlarmNet
360
. It
provide
s a single
beep when programming is complete.
•

If multiple key
pads are connected, the Control Panel
will learn them randomly.
•

If you want to program names to the keypads
, keep track of the keypad’s serial numbers / MAC addresses so you’ll know which one
is which.


1

Green: iBus A

2

Yellow: iBus B

3

Black: Negative (
-
)

4

Red: Positive (+)

NOTES:

•

For single 4
-wire runs, determine the
current drawn by all units, then refer
to the wiring chart to determine the
maximum length that can be safely
used for each wire size.


•

Keypads powered from power
supplies that do not have a backup
battery will not function if primary
pow
er is lost and the panel will
produce a tamper message. Make
sure to power the keypads either
from the Control Panel’s auxiliary
power output or from a power
source with a backup battery.


PROH-021-V0
-
+
B
A
1
2
3
4

Control Panel LED Operation

•

iBus
/Active

(Red)
- Lit solid if the keypad bus is active and operational.

•

AUX
(Gree
n) – Lit solid while proper current is being pulled from Auxiliary Power. If power is shorted or too much current is being
pulled, the LED will turn off.

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

17

-


Mounting and Wiring the Control

Panel
(Continued)
Wiring the VISTAHEXPHW
(8 Zone Expander)
and
VISTAHRELAY
Relay Module
Connect
the
VISTAHEXPHW
[1]
and
VISTAHRELAY'S
[2]
iBus
data and power
to the Control Panel’s iBus
terminals, GND, AUX, B and A, as
shown below and on the
Summary of Connections
diagram. Determine wire size using the Wire Run Chart in the
iBus
Technology
section
above.
For detailed installation instructions, refer to each modules Installation and Setup Guide (
VISTAHEXPHW: P/N R800-
28389 and
VISTAHRELAY
: P/N R800-
28391).


PROH-025-V0
VIS TAHEXPHW
2.2K
2.2K
2.2K
2.2K
2.2K
2.2K
2.2K
2.2K
5
6
1
2
-
+
B
A
Z1 GND
Z2 Z3
GND
Z4 AUX
Z5 GND
Z6
Z7 GND
Z8 AUX

1
VISTAHEXPHW


iBus

1

Yellow
:
iBus

A

2

Green
:
iBus

B

3

Black: Negative (
-
)

4

Red: Positive (+)


5

LED

6

Tamper

ZONE ASSIGNMENTS

Z1

Zone
1

-

Zone
1

&
2
Common

Z2

Zone
2

Z3

Zone
3

-

Zone
3

&
4

Common

Z4

Zone
4

+

Auxiliary Power (+) *

Z5

Zone
5

-

Zone
5
&
6

Common

Z6

Zone
6

Z7

Zone
7

-

Zone
7

&
8

Common

Z8

Zone
8

+

Auxiliary Power (+) *


* Auxiliary power is limited to the same
power supply the module is connected
to.

2
VISTAHRELAY

Relay 1

1A

Normally Open

1B

Common

1C

Normally Closed

Relay 2

2A

Normally Open

2B

Common

2C

Normally Closed

Relay 3

3A

Normally Open

3B

Common

3C

Normally
Closed

Relay 4

4A

Normally Open

4B

Common

4C

Normally Closed

iBus
5A

Yellow
:
iBus

A

5B

Green
:
iBus

B

5C

Black: Negative (
-
)

5D

Red: Positive (+)


6

LED

7

Tamper

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

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18

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Table of Contents


Mounting and Wiring the Control

Panel
(Continued)

Wiring the
VISTA
HISO
iBus
Isolator Module

The iBus Isolator and Control Panel must be wired so that the Control Panel
's iBus terminals connect to the harness from the
VISTAHISO
. Additionally, the Control Panel's iBus Terminals also connect to all Fire Devices [1] following the instructions that are
supplied with the devices. The output on the iBus Isolator is then used to connect to all Burglary Devices [2]. Wiring in thi
s manner
isolates the Fire Devices from the Burglary Devices in case of a short on the Burglary circuit. To connect the iBus Isolator,
reference the
following illustration and make these connections:


VIS TAHRE
LA
Y
VIS TAHEXPHW
VIS TAHPKP
VIS
TAHPKP
VIS TAHRE
LAY
VIS TAHEXPHW
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

19

-


Mounting and Wiring the Control

Panel
(Continued)
VISTAHTKVR
-B
Installation
The VISTAHTKVR
-B Gateway module allows compatibility for Enhanced Console Protocol (ECP) devices to operate on this control panel. It connects to
the control’s iBus bus wiring terminals and is mounted remotely.
The VISTA H3
Control panel support 4
VISTAHTKVR
-B modules, one for each partition.

See the VISTAHTKVR
-B Installation Guide (p/n R800
-28650) for detailed setup instructions.

Connect the Control Panel's iBus to the iBus on the VISTAHTKVR
-B [1]. Next, connect the compatible ECP devices (found in the VISTAHTKVR
-B
Installation Instructions) [2].

PROH-098-V0
(-)
(+)
B
A
(-)
(+)
B
A
1
2
INPU
T
OUTPU
T
VIS
TAH
TKVR-B
TB4 ECP2 BURG
Red:
12V (+)
Black:
12V (-)
Gr
een:
DI
Yellow
DO

VISTAHTKVR
-V Installation
The VISTAHTKVR
-V Gateway module allows compatibility for Resideo V
-Plex
devices to operate on
this
Control Panel. It connects to the control’s iBus
bus wiring terminals and is mounted remotely. The
VISTA H3
Control panel support 4
VISTAHTKVR
-V modules, one for each partition.
See the
VISTAHTKVR
-V Installation Guide (p/n R800
-28651) for detailed setup instructions.

Connect the Control Panel's iBus to the iBus on the VISTAHTKVR
-V [1]. Next, connect the compatible ECP devices (found in the VISTAHTKVR
-V
Installation Instructions) [2].

PROH-099-V0
(-)
(+)
B
A
(-)
(+)
B
A
1
INPU
T
OUTPU
T
VIS
TAH
TKVR-V
2
12V
(+)
12V
(-)
V-PLEX
(+)
V-PLEX
(-)

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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20

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Table of Contents


Mounting and Wiring the Control

Panel
(Continued)
Triggers 1 & 2 Outputs

The control panel automatically recognizes the Trigger 1 as zone 300 and Trigger 2 as 301.
Trigger outputs are normally high, and go
low upon programmed condition. Use harness 4120TR Trigger Cable
, not supplied)

Program these triggers using
Automation Rules
as you would for any other relay output.

When using these outputs, note:
•

pin 1 = T
rigger
2 (Zone 301)
:
180
ohms to ground when closed (output low), open when off (output high, normal default); can support 12V relay
module that draws less than 20
mA

•

pin 5 = Trigger
1 (Zone 300)
:
180
ohms to ground when closed (output low); open when off (output high, normal default); or can support 12V relay
module that draws less than 20mA


Pin

Description

Control Panel

1

Trigger
2

2

Not Used (Key)

3

12+ (Positive)

4

GND
-

5

Trigger
1

6

Not Used

7

Not Used

8

Not Used

4120TR Trigger Cable

1

Red

(Trigger
2
)

2

Orange

(+)

3

Yellow

(
-
)

4

Green

(Trigger
1
)

5

Blue (Not Used)

6

Purple (Not Used)

7

Black (Not Used)


PROH-090-V0
1
4120TR Cable
2
3
4 5
6
7
8
2
3
4
5
6
7
1

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

21

-


Mounting and Wiring the Control

Panel
(Continued)
Backup
Battery
1.

Place the 12
-
volt backup battery in the cabinet.

2. Locate the battery connection spade connectors [1] above the DC power
input and below the ethernet connector.

3. C
onnect the red and black flying leads from the Control Panel to the
batter
ies positive and negative connection [2].


NOTE:
The Control Panel features reverse polarity and short protection in
case it is accidentally wired incorrectly.


IMPORTANT:
The Control Panel will not power up on battery
power only. There is no option to bypass this. Once powered up
with the DC transformer, the battery will maintain power to the
Control Panel if primary DC power is lost.


+
-
PROH-024-V0
1
2


Battery Supervision
The C
ontrol
Panel
checks the battery connection to ensure the battery is connected every
2 minutes. If the battery is disconnected at
the time of the
2-m
inute check, it will initiate a
Low Battery condition.

NOTES:

•

It performs a 2
-minute load test on the battery every 4 hours to ensure the battery can sustain a charge under a load.

•

If the battery voltage
falls below 11.5V
DC
during the test, then, the battery is unable to sustain a charge under a load and the C
ontrol
Panel
will initiate a Low Battery condition. At this point, the battery should be replaced.


•

The 4
-hour timer restarts when the panel is reset or
when
power
is
cycled.

•

Entering Walk Test mode will NOT initiate any battery test.

Battery
Saver

If the Control Panel
loses primary
power,
it will shut down once the battery voltage falls below 10.2
VDC
, preventing the battery from
being completely discharged. This will
assist the Control
Panel
in recharging the battery when primary power
is restored.
NOTES:

•

The charging voltage to the battery is 13.6
5Vdc
.
•

The Green AC LED on the Control Panel
will stay lit solid if primary power is present. If primary power is lost, this LED will turn off and
the Red Battery LED will
come on.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

22

-

Table of Contents


Mounting and Wiring the Control

Panel
(Continued)

Battery Calculations Worksheet

Table
1
: iBus Power


Table
2
: Auxiliary Power Current Load

iBUS Device

Model

# of
Units

Current

(mA)

Total (mA)


Device
Model

# of
Units

Current (mA)

Total (mA)

Standby

Alarm

Standby

Alarm


Standby

Alarm

Standby

Alarm

VISTAHPKP


20

65










VISTAHRELAY


25

25










VISTAHEXPHW


40

40































































































iBUS Power Subtotal




Auxiliary Power Subtotal




Table
3
:
VISTAH3/VISTAH3CN

Panel Current Load

Items

Current

(mA)

Comments

Standby

Alarm

iBus Device Subtotal



Total iBus and Auxiliary Alarm
power must be less than 1600mA

Auxiliary Power Subtotal



Alarm Sounder

--

Alarm Sounder must be less than
2000mA (600mA for UL usage)

Panel (Include LTE Module)


70

360


PROWIFIZW/PROWIFI Module

6

6


VISTAHTKVRWL

Module


25

25


Total








Table
4
: Battery Capacity Calculation Worksheet

Capacity

Formula

Calculated Value

Standby Capacity

Total
standby current

X
4
-

or 24
-
hours

X 1.2
contingency factor.


Alarm Capacity

Total
alarm curr
ent

X

0.066 (4 min)
0.083 (5
min) or X 0.250 (15 min)


Total Capacity

Add standby and alarm capacities





Table
5
: Battery Suggestion

Capacity

Recommended Battery

Comment

4AH

Yuasa NP4
-
12


7AH

Yuasa NP7
-
12


12AH

Yuasa NP12
-
12

Fits in large
mercantile cabinet only.

14AH

Yuasa NP7
-
12

Connect two in parallel.

17.2AH

Yuasa NPG18
-
12

Fits in large mercantile cabinet only.



VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

23

-


Mounting and Wiring the Control

Panel
(Continued)
Wiring the DC Transformer
Part Number

Description

R300
-
12131

14.3VDC transformer at 2.65A

R300
-
12131
-
CAN

14.3VDC transformer at 2.65A
without secure tab
(For Canada)


Connect the included transformer [1] to the DC+ [2] and GND [3] terminals on the Control
Panel. Observe polarity since this is a 14.3VDC transformer. It features reverse polarity
protection in case it is accidentally wired incorrectly and will not power up until polarity is
correct. See Wire Run Chart below for wire size and distance.


NOTES:

•

If the DC voltage drops below 13VDC an “AC LOSS” message will be displayed and
reported, if enabled.

•

Do not connect the transformer to a receptacle that is controlled by a switch.

•

The Green AC LED on the Control Panel will stay lit solid if primary power is present. If
primary power is lost, this LED will turn off and the Red Battery LED will come on.



Use only the
R
300
-
12131

or R300
-
12131
-
CAN
Power Supply. Do not plug
the power supply into the AC outlet until after all wiring connections have
been made.


PROH-023-V1
2
3
4
1
R300-12131
R300-12131-CAN

Maximum Cable Length

Between
Control Panel and Transformer

Wire Gauge
(AWG)

Up to 25ft (7.6m)
# 22
30
- 40ft (9.1
– 12.1m)
#20

50
- 60ft (15.2 –
18.2m)

#18

75
- 100ft (22.8 –
30.4m)

#16


Earth Ground

If an earth ground connection is desired for additional protection in areas of severe electrical activity, the EGND terminal on the Control
Panel
[4]
must be used as the ground connection point. To use a metal cold water pipe, use a non
-corrosive metal strap (copper is
recommended) firmly secured to the pipe to which the ground lead is electrically connected and secured. An AC Power Outlet G
round
can also be used (available from 3
-prong, 120VAC power outlets only).
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

24

-

Table of Contents


Mounting and Wiring the Control

Panel
(Continued)
LED Behaviors

GND
AUX
B
A
1
3
2
4
5
1a
1b
1c
1d
PROH-089-V0
5a
5b


Number

Color

Description

ON

OFF

BLINKING

1a

Red

Auxiliary, Bell, & Open/Close

Armed

Not Armed

Program Mode

1b

Amber

Run LED: Used for Bluetooth
(BLE) Pairing and Tablet
Pairing Modes

Both BLE and
Tablet pairing
modes are active.

Neither BLE or
Tablet
pairing
modes are enabled.

A.

200ms On/Off = Tablet
pairing Mode.
B.

200ms On/Off/On, then
1s off = BLE pairing
Mode.

1c

Green

iBus

Ready to Arm

Armed, Not Ready to
Arm

Program Mode

1d

Red

Not Used




2

Yellow
-
Green

AC Power

AC Power Present

AC Power Lost


3

Yellow
-
Green

Auxiliary Power Output

Aux Power On

Aux Power Off


4

Red

Battery

AC Loss, Battery
Power

System Powered by
AC


5a

Amber

Ethernet Link

Active Connection

No connection


5b

Green

Ethernet Activity (RX/TX)


No communication

Data
transferring



-

25

-

Table of Contents


STEP 3 -
Configure (
Programming
)
Configuring Wi-
Fi using Bluetooth
Using the AN360
Application

1.

Confirm Wi
-Fi card is installed.

2.

Apply power to the control panel.

3.

From the Home Screen on your smart device, press the “Hamburger” icon located on the top left side.

4.

Press “Connect a device to the internet”.

5.

In the Select Device menu, press on “Hybrid Panel” and then “Next”.

6.

Follow the on
-screen instructions to active Bluetooth on your security panel. (Press the tamper or open the cover to active
Bluetooth pairing for 30 minutes.)

7.

Press “Get Started” and the app will begin searching for all security panels. The app will populate a list of available secur
ity panels
that the installer can pair with
. Select the correct MAC and press “Pair”.

8.

The app will ask the installer to enter the CRC of this panel. After typing the panel CRC, press “Pair Device”.

9.

This process may take a few moments but once connected to your panel, the app will display a list of available Wi
-Fi networks.
Select your desired network and press “Next”.

10.

Enter the password for the selected Wi
-Fi network and press “Next”.

11.

The app will attempt to connect your panel to the chosen network. This process may take a few moments.

Local Alarm Mode Note:
Removing, or not connecting, the ethernet connection activates the Wi
-Fi interface. Allowing Wi-
Fi network
access.

Using the Total Connect 2.0 (TC2) Application

1.

Confirm Wi
-Fi card is installed.

2.

Apply power to the control panel.

3.

From the Home Screen, press
on the “Hamburger” icon located on the top left side.

4.

Press
“Connect a device to the internet”.

5.

In the Select Device menu, press
“Hybrid Panel” and then “Next”.

6.

Follow the on
-screen instructions to active Bluetooth on your security panel. (Press the tamper or open the cover to active
Bluetooth pairing for 30 minutes.)

7.

Press
“Get Started” and the app will begin searching for all security panels. App will show a list of available security panels that the
installer can pair with
. Select the correct MAC and press
“Pair”.

8.

The app will ask the installer to enter the CRC of this panel.
After typing the panel CRC, press
“Pair Device”

9.

This
process may take a few moments
, but once connected to your panel
, the app will display a list of available Wi
-Fi networks.
Select your desired network and press
“Next”
.
10.

Enter the password for the selected Wi
-Fi network and press
“Next”
.
11.

The app will attempt to
conn
ect your panel to the chosen network. This process may take a few moments.


VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

26

-

Table of Contents


Configure Programming

(Continued)

Enrolling a PROWLTOUCH/PROWLTOUCHC keypad for
Local
Programming
To configure the
PROWLTOUCH/PROWLTOUCHC a
s a programming keypa
d, it
must
be enrolled using the integrated
access point
and the
panel's Keypad Enrollment Mode.
To enable the Keypad Enrollment Mode, p
erform the following steps.

1.

Power up the Control Panel and the
PROWLTOUCH/PROWLTOUCHC keypad wait a minimum o
f one
minute for the control panel to fully boot up.

2.

On the main control panel, press and hold the control panel
tamper for two (2) seconds and release for two (2) seconds.
Perform this operation three (3) times. This forces the control
panel into the local access point Keypad Enrollment Mode.

NOTE:
If there is a functioning keypad,
the
enrollment mode can also be
enabled or disabled with the following commands:
Installer Code + 0 + 61

Enabled Keypad AP Enrollment
Mode

Installer Code + 0 + 62

Disables Keypad AP Enrollment
Mode

Installer Code + 0 + 63

Provides Keypad AP Enrollment
Mode Status

NOTE:
When the panel is not registered to AN360 during first 15
minutes of bootup the panel will auto enroll all iBus
keypads connected to control panel.


PROH-026-V0

3.

On the PROWLTOUCH/PROWLTOUCHC
, select "WPS Wi
-Fi
Pairing"
NOTE: Do NOT enter the customer
's Wi
-Fi information at this
time.

IMPORTANT:
If the screen does not display
"WPS," or
"Wi-
Fi
Pairing" mode
then it has older firmware and will
need to be updated prior to using the Touchscreen
Enrollment Mode. AN360 does not allow
Touchscreen Enrollment, so
, to do so, you
must
connect the control and touchscreen to the same
router
(network)
with internet access.


4.

Press "Connect"

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

27

-


Configure Programming

(Continued)


5.

Screen changes to "Connecting to Network" and when
the
PROWLTOUCH/PROWLTOUCHC keypad acquires the control's IP Address, it
prompts you to enter the installer code (default is 4112).




6.

Press "OK."
NOTE:
A home screen appears once it confirms connection to the control pan
el.


VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

28

-

Table of Contents



Configuring Programming
(Continued)

Accessing
Tools Menu
To access programming perform the following steps:

1.

Press the Menu icon on the bottom center of
the Home Page.

PROH-032-V0

2.

Scroll down
and select the Tools option. From here you will
find the following options:

Option

Description

System information

Access to firmware versions and ID
numbers.
System Test

Communicator and Sensor Tests

Programming

General Panel Programming

Registration

Site initiated Registration for the
AlarmNet Communicator(s)

Local Alarm Mode

Use without AlarmNet / Central
Station Communication
Wi
-
Fi Touchscreen
Enrollment

Secondary wireless Keypad
Enrollment Mode setup

Installer Pin

Default is 4112

Default Option

Factory defaults control panel

Reboot System

Power cycles the system

Shutdown System

Shuts down the system (much like
shutting down a PC)
NOTE:
AC
power must be removed within 3
minutes, or the panel will reboot.

3.


Events
Tools
Settings
PROH-033-V0
Help

PROH-034-V0

3.

Next enter the Installer Code to access the Tools menu.


PROH-043-V0
Tools
System Information
System Te
sts
Programming
Registration
Local
Alarm Mode

PROH-044-V0
Tools
Cellular
Wi-Fi
Touc

hscreen Enrollment
Installer Pin
Default Options
Reboot System
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

29

-


Configuring Programming
(Continued)

System Information Screen

This is useful for support purposes, and the
General Tab gives you
access to the Firmware Version. Whereas the Main Control gives
you access to the Panel Identification numbers.

System Information
PROH-042-V0
General
Main Control

System Tests

Used for performing System Tests. See
Step 4
–

Confirm

for
more information.

System Tests
PROH-045-V0
Test Communicator
Test Sensors
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

30

-

Table of Contents


Configuring Programming
(Continued)

Programming
1.

Press Menu

2.

Select Tools

3.

Enter the Installer Code (4112)

4.

Select Programming to access the programming
.


PROH-035-V0
Tools
System Information
System Te
sts
Programming
Registration
Local
Alarm Mode

5.

Select the desired
programming option:

Option

Description

Partitions

Enable Partitions

Peripherals

Program Zones, Keyfobs, and
Keypads

iBus

Devices

List discovered
iBus

Devices
and presents their status

Z
-
Wave Peripherals

Z
-
Wave Management Screen

Users

User
Programming Page

Advanced Settings

Communicator, System, and
Reporter Setup

Panic Alarms

Enable/Disable Panics

Automation Rules

Relay/trigger/Z
-
Wave scene
programming


PROH-036-V0
Programming
Partitions
Peripherals
Sensors, Keyfobs, Keypads
Z-Wave Peripherals
iBus Devices
Advanced Settings
Communicato
r, System, Reporter
1
27
2
2
0
Users
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

31

-


Configure Programming
(Continued)

Zone Response Type Matrix

PROSIX
™ Series
Devices

Burglary and Miscellaneous Devices


Legend

X

= Available Programming
Option



= Default

R

= Defaulted and Read Only
(Non
-Changeable)

PRO
SIX
C2W


PRO
SIX
CT


PRO
SIX
MINICT


PRO
SIX
GB


Door


Window


Motion Sensor


Glass Break


Flood


Temperature


Garage Door


Other



Door


Window


Temperature


Flood


Environmental


Medical


Police


Garage Door


Other



Door


Window


Garage Door


Other



Glass Break

Response Type

Entry Exit 1



X






X




X







X




X


X



Entry Exit 2

X

X






X


X

X







X


X

X


X



Perimeter

X



X






X


X









X


X




X




Day/Night


X

X





X



X







X



X


X



Interior Follower





X




X










X





X


X

Interior with Delay



X





X










X





X



24 Hour Auxiliary





X

X


X




X

X

X

X

X


X





X



24 Hour Audible








X











X





X



24 Hour Silent








X








X


X





X



Monitor










X













X





X



Not Used





























No Response








X







X

X


X





X



Silent Burglary

X

X

X




X

X


X

X






X

X


X

X

X

X


X

Garage









X











X






X



Garage Monitor







X

X









X

X




X

X



Trouble





X

X


X




X

X

X




X





X



24h Medical








X











X





X



Local Alarm








X










X





X



Awareness

X

X

X







X

X









X

X





24
-
Hour Awareness

X

X

X







X

X









X

X





SIX
Services (# of Loops)

8

(8 Hardwired Inputs)


2

(1 = Reed, 2 = External)


1

(Reed)


1
Programming Properties

Others

Supervised
















































Alarm Report
















































Arm Night



X























Supervision Time

R

R

R

R

R

R

R

R


R

R

R

R

R

R

R

R

R


R

R

R

R


R

Sensitivity

Max Sensitivity



























Medium Sensitivity

























X

Low Sensitivity

























X

Lowest Sensitivity

























X

Chime

Disabled

X
















X









R

R






X










Standard



X

X

X

X

X

X

X




X

X

X

X



X

X




X

X

X


X

Melody

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Melody Long

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Ascend

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Ascend Long

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Alert 1

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Alert 2

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Doorbell 1

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Doorbell 2

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Evolve

X

X

X

X

X

X

X

X


X

X

X

X

X



X

X


X

X

X

X


X

Sound
Options

Continuous Trouble Beeps

X

X

X







X

X









X

X





Alarm on Siren

X

X

X







X

X









X

X





Chime

X

X

X







X

X









X

X





None

































Siren
Selection

Partition Only

































Partition and Main

X

X

X







X

X









X

X





Main Partition Only

X

X

X







X

X









X

X

































NOTES


1.

No Chime options available with Awareness/24
-Hour Awareness response type is selected.

2.

Sound and Siren selections options are only available for Awareness/24
-Hour Awareness Response types.

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

32

-

Table of Contents


Configuring Programming
(Continued)
Burglary and Miscellaneous Devices
(Continued)


Legend

X

= Available Programming
Option



= Default

R

= Defaulted and Read Only
(Non
-Changeable)

PRO
SIX
SHOCK


PRO
SIX

PIR


PRO
SIX

FLOOD


PRO
SIX

TEMP


PRO
SIX

PANIC


PRO
SIX

MED


Door


Window


Temperature


Flood


Environmental


Medical


Police


Garage Door


Shock Detector


Other



Motion Sensor


Other



Flood


Other



Temp


Other



Police



Medical

Response Type

Entry Exit 1



X








X



X



X



X





Entry Exit 2

X

X








X



X



X



X





Perimeter

X











X


X

X



X



X





Day/Night


X







X

X


X

X



X



X





Interior Follower










X




X



X



X





Interior with Delay










X


X

X



X



X





24 Hour Auxiliary



X

X

X

X

X


X

X



X


X

X


X

X


X


X

24 Hour Audible






X




X

X



X



X



X






24 Hour Silent







X



X



X



X



X


X



Monitor













X


X

X




X




X





Not Used




























No Response






X

X



X



X



X



X


X


X

Silent Burglary

X

X






X

X

X


X

X



X



X





Garage











X



X



X



X





Garage Monitor








X


X



X



X



X





Trouble



X

X

X




X

X



X


X

X


X

X





24h Medical











X



X



X



X






Local Alarm










X



X



X



X





Awareness

X

X










X












24
-
Hour Awareness

X

X










X












SIX
Services (# of Loops)

3
(1 = Reed, 2 = External, 3 = Shock)


1

1

2

(1=Low Temp,

2 = High Temp)


1

1
Programming Properties

Others

Supervised





































X


X

Alarm Report










































Arm Night (See note 3)



X









X












Chime
























Pet Immunity














X











Supervision Time

R

R

R

R

R

R

R

R

R

R


R

R


R

R


R

R


R


R

Sensitivity

Max Sensitivity









X

X














Medium Sensitivity


























Low Sensitivity









X

X














Lowest
Sensitivity









X

X














Chime

Disabled

X









R

R























R


R

Standard



X

X

X

X



X

X

X


X

X


X

X


X

X





Melody

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Melody Long

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Ascend

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Ascend Long

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Alert 1

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Alert 2

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Doorbell 1

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Doorbell 2

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Evolve

X

X

X

X

X



X

X

X


X

X


X

X


X

X





Sound
Options

Continuous Trouble Beeps

X

X










X












Alarm on Siren

X

X










X












Chime

X

X










X












None



























Siren
Selection

Partition Only



























Partition and Main

X

X










X












Main Partition Only

X

X










X






































NOTES


1.

No Chime options available with Awareness/24
-Hour Awareness response type is selected.

2.

Sound and Siren selections options are only available for Awareness/24
-Hour Awareness Response types.

3.

Arm Night will be disabled/hidden when Awareness/24Hr Awareness response type is selected.
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

33

-


Configuring Programming
(Continued)
Fire
and
Siren Devices


Legend

X

= Available Programming
Option



= Default

R

= Defaulted and Read Only

(Non
-
Changeable)

PRO
SIX

COMBO


PRO
SIX

SMOKE


PRO
SIX

HEAT


PRO
SIX

CO


PRO
SIX

SIREN


PRO
SIX

SIREN
-
OD


Smoke Detector


Carbon Monoxide


Detector


Heat Sensor



Smoke Detector


Heat Sensor



Heat Sensor



Carbon Monoxide


Detector



Wireless Siren



Wireless Siren


Perimeter















Day/Night

















Interior Follower















Interior with Delay















Fire No Verification




















Fire Verification

X




X










Carbon Monoxide

















Awareness















24
-
Hour Awareness















SIX
Services (# of Loops)

3

(1=Smoke, 2=CO,
3=Heat)


2

(1=Smoke,
2=Heat)


1

1

1

1
Programming Properties

Others

Supervised
























Alarm Report
























Arm Night*















Chime (Yes/No)

















One Go/All Go






















Supervision Time
(minutes) (Read Only)

R
R
R

R
R

R

R

R

R
Sensitivity

Low















High















Capture
Type

Video















Image















Chime

Disabled

R

R

R


R

R


R


R


R


R

Sound
Options

Continuous Trouble
Beeps















Alarm on Siren















Chime















None















Siren
Selection

Partition Only















Partition and Main















Main Partition Only
































NOTES


*
Arm Night will be disabled/Hidden when Perimeter and Awareness/24
-Hour Awareness
response types are
selected.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

34

-

Table of Contents


Configuring Programming
(Continued)
Zone Response Type Matrix
(Continued)

5800 Series Devices


Legend

X

= Available Programming
Option



=
Default

R

= Defaulted and Read Only

(Non
-
Changeable)


Door


Window


Motion Sensor


Glass Break


Smoke Detector


Heat Sensor


Carbon Monoxide


Detector


Temperature


Flood


Environmental


Medical


Police


Garage Door


Other

Response Type

Entry Exit 1



X












X

Entry Exit 2

X

X












X

Perimeter

X



X












X

Day/Night


X

X











X

Interior Follower





X










X

Interior with Delay



X











X

Fire No Verification

















Fire Verification





X










Carbon Monoxide
















24 Hour Auxiliary








X

X

X

X

X


X

24 Hour Audible















X

24 Hour Silent












X


X

Monitor

















X

Not Used
















No Response











X

X


X

Silent Burglary

X

X

X

X









X

X

Garage















X

Garage Monitor













X

X

Trouble








X

X

X




X

24h Medical















X

Local Alarm














X

Awareness

X

X

X












24
-
Hour Awareness

X

X

X












5800

Loop

1



X

X

X

X

X

X

X

X

X

X

X

X

X

2



X

X

X

X

X

X

X

X

X

X

X

X

X

3



X

X

X

X

X

X

X

X

X

X

X

X

X

4 (Tamper)















Programming Properties

Others

Supervised





























Alarm Report





























Arm Night



X












Chime















Pet Immunity















One Go/All Go















Supervision Time

R

R

R

R

R

R

R

R

R

R

R

R

R

R

Chime

Disabled

X







R

R

R







R

R





Standard



X

X

X




X

X

X



X

X

Melody

X

X

X

X




X

X

X



X

X

Melody Long

X

X

X

X




X

X

X



X

X

Ascend

X

X

X

X




X

X

X



X

X

Ascend Long

X

X

X

X




X

X

X



X

X

Alert 1

X

X

X

X




X

X

X



X

X

Alert 2

X

X

X

X




X

X

X



X

X

Doorbell 1

X

X

X

X




X

X

X



X

X

Doorbell 2

X

X

X

X




X

X

X



X

X

Evolve

X

X

X

X




X

X

X



X

X

Sound
Options

Continuous Trouble

Beeps

X

X

X












Alarm on Siren

X

X

X












Chime with Voice

X

X

X












None


















Siren
Selection

Partition Only


















Partition and Main

X

X

X












Main Partition Only

X

X

X





























NOTES


1.

No Chime options available with Awareness/24
-Hour
Awareness response type is selected.

2.

Sound and Siren selections options are only available
for Awareness/24
-Hour Awareness Response types.

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

35

-


Configuring Programming
(Continued)
Zone Response Type Matrix
(Continued)

Hardwired and
iBus
Zones

NOTE:
Applies to both Onboard and iBus
Wired Expansion (VISTAHEXPHW) Modules


Legend

X

= Available Programming
Option



= Default

R

= Defaulted and Read Only

(Non
-
Changeable)


Door


Window


Motion Sensor


Glass Break


Smoke Detector


Heat Sensor


Carbon Monoxide


Detector


Temperature


Flood


Environmental


Medical


Police


Garage Door


Other

Response Type

Entry Exit 1



X












X

Entry Exit 2

X

X












X

Perimeter

X



X












X

Day/Night


X

X











X

Interior Follower





X










X

Interior with Delay



X











X

Fire No Verification

















Fire Verification





X










Carbon Monoxide
















24 Hour Auxiliary








X

X

X

X

X


X

24 Hour Audible















X

24 Hour Silent












X


X

Monitor

















X

Not Used
















No Response











X

X


X

Silent Burglary

X

X

X

X









X

X

Garage















X

Garage Monitor













X

X

Trouble








X

X

X




X

24h Medical















X

Local Alarm














X

Awareness

X

X

X












24
-
Hour Awareness

X

X

X













Alarm Report





























Arm Night



X












Chime















Chime

Disabled

X







R

R

R







R

R





Standard



X

X

X




X

X

X



X

X

Melody

X

X

X

X




X

X

X



X

X

Melody Long

X

X

X

X




X

X

X



X

X

Ascend

X

X

X

X




X

X

X



X

X

Ascend Long

X

X

X

X




X

X

X



X

X

Alert 1

X

X

X

X




X

X

X



X

X

Alert 2

X

X

X

X




X

X

X



X

X

Doorbell 1

X

X

X

X




X

X

X



X

X

Doorbell 2

X

X

X

X




X

X

X



X

X

Evolve

X

X

X

X




X

X

X



X

X


















NOTES


1.

No Chime options available with Awareness/24
-Hour
Awareness response type is selected.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

36

-

Table of Contents


Configuring Programming
(Continued)
Zone Response Type Definitions

During programming, you must assign a zone type to each zone, which
defines the way the system responds to each zone in both the
armed and disarmed states. Zone types are defined below.

Type

Function

Characteristics

Not Used

Used to program a zone that is not used.

•

None

Door/Window
Delay 1

(Entry/Exit 1)
Assigned to sensors or contacts on primary
entry and exit doors.

•

Entry delay #1 timing is programmable.

•

Exit delay is independently programmable.

•

Exit and entry delays when armed in Away, Stay or Night Stay mode.

•

No entry delay when armed in Stay
, Away
, or Night
Instant modes.

•

Exit delay begins regardless of the arming mode selected.

Door/Window

Delay 2

(Entry/Exit 2)

Assigned to sensors or contacts on
secondary entry and exit doors that might
be further from the keypad (typically used
for a garage, loading dock, or basement
door).

•

Entry delay #2 timing is programmable.

•

Exit delay is independently programmable.

•

Instant alarm when armed in the Stay
/Night
Instant or Away Instant
mode.

•

Exit delay begins regardless of the arming mode selected.

Instant Perimeter

(Perimeter)

Assigned to glass break sensors or
contacts on exterior doors and windows

•

Instant alarm when
armed in any mode and during entry/exit delays.

Interior Stay/Away

(Interior Follower)


Assigned to motion detectors covering an
area (i.e.: foyer, lobby, or hallway) that must
be passed during entry/exit delays to reach
the keypad. Provides an instant alarm if the
entry/exit zone is not violated first and
protects an area in the event an intruder
gains access through an unprotected area.

•

Follows entry/exit delays when the delays are active.

•

Instant alarm when armed in Away or Away Instant mode.

•

Bypassed automatically when armed in Stay, Night Stay or
Night/
Stay
Instant mode.

Motion Away
Standard Delay

(Interior with
Delay)

Assigned to motion detectors covering an
area that includes an unprotected entry/exit
door. Provides entry delay (using the
programmed entry time), if tripped when
the system is armed in the Away mode.


•

Initiates Door/Window Delay #1 (with programmed entry time) when
armed in the Away mode.

•

Provides Entry and exit delays when armed in the Away mode.

•

Instant alarm when armed in the Away Instant mode.
•

Bypassed when the system is armed in the Stay or Stay Instant
mode.

•

Exit delay regardless of the
arming mode selected.

Night Zone

Assigned to motion detectors covering an
area such as a basement or garage that
should not be passed through during the
night. Provides an instant alarm if the
entry/exit zone is not violated first and
protects an area in the event an intruder
gains access through an unprotected area.
Assigned to motion detectors that are
active in Night Stay mode.

•

Follows entry/exit delays when the delays are active.

•

Instant alarm when armed in Away, Away Instant, or Night Stay mode.

•

Bypassed automatically when armed in Stay or Stay Instant mode.
Night Zone with
Delay

Assigned to motion detectors covering an
area such as a basement or garage that
should not be passed through during the night.
Provides an entry delay and protects an area
in the event an intruder gains access through
an unprotected area. Assigned to motion
detectors that are active in Night Stay mode.

•

Initiates Door/Window Delay #1 (with programmed entry time) when
armed in the Away and Night Stay modes.

•

Instant alarm when armed in the Away Instant mode.

•

Bypassed in the Stay and Stay instant modes.

•

Provides Entry and exit delays when armed in Night Stay mode.

Day Zone

(Day/Night)


Usually assigned to a zone that covers a
sensitive area (i.e.: stock room, drug supply
room, etc.) It can also be used on a sensor or
contact in an area where immediate
notification of an entry is desired.

•

Instant alarm, when armed in Away, Stay, Night Stay, Stay
/Night

Instant,
or Away Instant mode.

•

Provides a latched trouble sounding from the keypad and, if desired, a
Central Station report when disarmed (day).

24
-
hour Medical

Assigned to a personal emergency button or
keypad panic. This zone type is
always active.

•

Instant alarm, when in the armed or disarmed state (always active).

•

Keypad sounding only, no siren output.

24
-
hour Auxiliary


Assigned to a zone containing a button for use
in personal emergencies or to a zone
containing monitoring devices (i.e.: water or
temperature sensors, etc.).

•

Sends a report to the Central Station and provides an alarm sound at the
keypad. (There is no keypad timeout.)

Silent Burglary

(Silent Burglary)

Assigned to sensors or contacts on exterior
doors and windows where sirens are NOT
desired.

•

Instant alarm, with No audible indication when armed in the Away, Stay,
Stay Instant, Night Stay, or Away Instant mode.

•

Report sent to the Central
Station.
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

37

-


Configuring Programming
(Continued)
Zone Response Type Definitions
(Continued)

Type

Function

Characteristics

24
-
hour CO

(Carbon Monoxide)

Assigned to any wireless zone with a carbon
monoxide detector. This zone type is always
active and
cannot be bypassed.

•

Siren output, keypads and detectors provide Temporal 4 Pulse when this
zone type is alarmed on all partitions.

Trouble Beeps Only

(24
-
Hour Trouble)

Used with various response type.

•

The system provides a trouble sound from the
keypad (and a Central
Station report, if desired).

24
-
Hour Fire

(No Verification)


Assigned to any wireless zone used as a fire
zone. This zone type is always active and
cannot be bypassed.

•

Siren output, keypads and detectors provide Temporal 3
Pulse when this
zone type is alarmed on all partitions.

24
-
Hour Fire w/
Verification

(Fire with
Verification)


Assigned to any wireless zone used as a fire
zone. Fire with verification is available with
smoke detector device type. It cannot be used
with heat detectors, combination heat/smoke
detectors or fire pull stations. This zone type
is always active and cannot be bypassed.

•

Siren output, keypads and detectors provide Temporal 3 Pulse on all
partitions when this zone type is alarmed and the alarm has been verified.

•

System verifies alarm by delaying reporting and alarm sounding for 30
seconds after alarm is detected. If the zone remains faulted after 30
seconds a fire alarm is provided. If any other fire zone is faulted during
the 30 second delay
window a fire alarm is immediately provided for that
zone. An alarm for original fire zone is provided, if that zone is still
faulted. If there are no fire alarms after the 30 second delay expires, the
system opens a 60 second window. If any fire zone is faulted during that
window a fire alarm is immediately provided for that zone.

Non
-
Reporting
Output

(No Alarm
Response)

Assigned when no
-
alarm response is required.
Used for activating scenes or Total Connect
notifications.

•

No reports to the Central Station.

•

No keypad sounding or chime and no display on screen.

•

System can still be armed.

Monitor Zone

(Monitor)

Assigned to any wireless zone used for asset
protection. Works as a dynamic monitor of a
zone fault/trouble (not alarm).

•

Reports to the
Central Station, if enabled.

•

Fault/restores events are logged by the system.

•

No keypad sounding or chime.

•

System can still be armed.

24
-
Hour Audible

Usually assigned to a zone containing an

Emergency button (audible emergency).

•

Sends a report to the
Central Station and provides an alarm sound at the
keypad. (There is no keypad timeout.)

24
-
hour Silent

Usually assigned to a zone containing an

Emergency button (silent emergency).

•

Sends a report to the Central Station.

•

No keypad sounding or display changes

Garage

Assigned to Automatic Garage Door
applications. Provides a status of the garage
door close/open real time state.

•

Associated With Entry Delay #2 Programmed Time.

•

Exit delays when armed in Away, Stay or Night Stay mode.

•

No Entry Delay when armed in Away or Stay Instant modes.

•

System can be armed with zone in the faulted state. When the zone is
closed it will automatically be included within protection points. If the
point is subsequently violated, it will initiate an alarm.

Garage Monitor

Assigned to Automatic Garage Door
applications. Provides a status of the garage
door close/open real time state.

•

Can be assigned to any wireless zone used for automatic “Garage Door”
Open/Close status.

•

Will not initiate an alarm condition on the controller.

•

When zone is in the open state will display “FAULT.”

•

Does not report alarms to Central Station.

•

Zone will chime if enabled.

•

System can be armed if this zone type is in
fault.

Local Alarm

Usually assigned to a zone containing an
emergency button (audible emergency).

•

Follows sounder timeout.

•

Provides alarm sounds at the keypad.

•

No reports to the Central Station.

Awareness

Used to make the user "aware" of events
triggered by the device only during the armed
state.

•

Can be used with: RF6 or 5800 devices configured with the Device Type:
Door, Window, or Motion.

•

Reports events to the Control Panel during any armed state (Away or
Home/Stay).

•

Does NOT report to the
Central Station.

•

Can NOT be used with cross zoning.

24
-
Hour Awareness

Used to make the user "aware" of events
triggered by the device during the armed or
disarmed state.

•

Can be used with:

Hardwired Zone,

PROINDMV, PROOUTMV, RF6 or 5800
devices configured with the Device Type: Door, Window, or Motion.

•

Reports events to the Control Panel in any state (armed or disarmed).

•

Does NOT report to the Central Station.

•

Can NOT be used with cross zoning.

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

38

-

Table of Contents



Configuring Programming
(Continued)
Zone
Assignments

1
-

64

1
-
8 Wired, 9
-
64

Wireless
/iBus

930

5800 RF Jam

251
-

266

Virtual zones for AlarmNet 360

931

RF Jam

-

RF6

300

Trigger 1

934

Battery Missing

301

Trigger 2

935

Low Battery

302

VISTAHRELAY

Module #1 Relay #1

936

AC Loss

303

VISTAHRELAY

Module #1 Relay #2

950

Comm. Failed

304

VISTAHRELAY

Module #1 Relay #3

951

Report Failed

305

VISTAHRELAY

Module #1 Relay #4

952

Unregistered

306
-
364

VISTAHRELAY

Modules 2
-
15

995

Fire Emergency panic

600
-
663

iBus Device
Supervisory Zones

996

Medical

Emergency panic

768
-
7
99

32

–

4
-
button keyfobs

997

Reserved

800
-
815

16
–

PROSIX + iBus keypads Combined

998

Silent Alarm

889
-
892

4
–

Audio Devices

999

Police Emergency panic

895

Bell Supervision

1000
-
1031

Bluetooth
(BLE) Zones

900

Cover Tamper



Cross Zoning

Up 16 pairs of 2 zones for cross zoning
can be configured
. Each pair has a selectable cross zone delay time
from none to four
-minutes
.
This delay is the amount of time within which both crossed zones must be activated while in the armed state
before an alarm occurs. If
only one zone of a cross zone pair is tripped during the delay time, a trouble code (CID E378 Cross Zone Trouble) will be sen
t and
logged for that zone at the end of the delay along with a console Trouble beeping.
Restore
(CID R378) is sent at disarm.


The options for delay
time
are:
None
, 30 Seconds
, 1 Minute
, 90 Seconds
, 2 Minutes
, 3 Minutes
, and 4 Minutes


NOTE
S
:
•

Only Perimeter, Interior follower, and Day/Night zones will be available to Cross Zone. Each zone in a pair must be in the same
partition.
•

Cross Zoning
is only available through AlarmNet 360 programming, there is no option to configure cross zoning through local mode.
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

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39

-


Configuring Programming
(Continued)
Programming Fields

Registration, Programming and Testing are conducted
through the AlarmNet 360 Programming Tool. Or, if enabled, there is an option
to locally program the control. On a laptop, PC or Smart Device, go to:
www.alarmnet360.com
or use the AlarmNet360 app.

Configuring Partitions and their Options

Field Name

Programming
Options

Information

Select “P1:
MAIN
” OR “+ADD” to enable up to three additional partitions.

Partition Name

Main

Partition

Partition-
02 (If
enabled)

Partition-
03 (If
enabled)

Partition-
04 (If
enabled)

Programmable and each partition should be given a name.

Partition Number

1

2 (If enabled)

3 (If enabled)

4 (If enabled)

Not programmable

Entry Delay 1

None

15
Seconds

30 Seconds

45 Seconds

60 Seconds

90 Seconds

2 Minutes

3 Minutes

4 Minutes

The time period in which you must disarm the system before an alarm condition occurs
after activating a zone with response type entry/exit 1 or interior with delay
assigned to
it.
Entry Delay 2

None

15 Seconds

30 Seconds

45 Seconds

60 Seconds

90 Seconds

2 Minutes

3 Minutes

4 Minutes

The time period in which you must disarm the system before an alarm condition occurs
after activating a zone with response type
entry/exit 2 assigned to it. NOTE: Must be
equal to or greater than Entry Delay 1

Exit Delay

45 Seconds

60 Seconds

90 Seconds

120 Seconds

The time period in which you have to exit the premises after arming the system to any
mode.

Arm Ding

All RF

None
RF KeyFob

RF Keypad

Confirmation of Arm and Disarm ding is provided when 'Arm Ding' via RF Fob or RF
keypad is enabled in programming. The arm ding occurs after the exit delay has expired
and the disarm ding occurs immediately after disarming with a keyfob or RF keypad,
and is longer than arming confirmation ding.

Quick Arm

Enabled

Disabled

Quick Arm allows arming the system without entering a user code. Press the Away,
Stay, or Night Shield to arm.

Quick Exit

Enabled

Disabled

Quick Exit allows
the user to press the Quick Exit button to restart the exit delay AFTER
exit delay has expired only when the system is armed in HOME or NIGHT mode. This is
to allow for someone to enter or exit without having to disarm the system. If Quick Exit
is not enabled the Quick Exit button will not appear on the TouchScreen for the user.

Chime Mode

Enabled

Disabled

This toggles the chime feature on or off for the selected partition. The "Chime" feature
of the system is controlled by the end user with a toggle command (Settings-
>Chime).
Whether or not a zone will chime is determined during initial programming or by the
user in the "Sensors" section of the Tools Menu.

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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40

-

Table of Contents


Configuring Programming
(Continued)

Field Name

Programming
Options

Information

Force Bypass

Enabled

Disabled
When Force Bypass is enabled for a Partition in programming, the user is presented with
the "BYPASS & ARM" button from the Home Screen when a zone is faulted. When
pressed the panel will Bypass all Faulted zones and Arm when Arm Away, Home, or
Night is pressed.

When Force bypass is not enabled this option is not presented, instead faulted zones
must be bypassed from the Sensors screen before the user will be presented with the
Arm option.

Auto Stay Arming

Enabled

Disabled

When the
Partition is armed to Away and an entry/exit door was not violated within the
programmed exit delay time, the Partition will automatically arm HOME at the end of Exit
Delay.


The panel will Auto Stay Arm when armed Away via:

Main Panel or Keypad.

The panel will NOT Auto Stay arm when armed Away via: Keyfob or Total Connect

NOTE:
If O/C reports are being sent, the system will report both Away and Stay. If the
panel is armed Instant the Instant mode will remain once it changes to Auto
Stay Arm. It will Arm in the Stay Instant mode.

Restart Exit Timer

Enabled


Not
programmable (always enabled)

'Exit Delay Restart' allows the user to press the 'Restart Timer' key any time DURING the
exit delay after arming NIGHT, HOME or AWAY. to restart the Exit time. This can be done
once during Away arming exit delay, and unlimited times during Home or Night arming
exit delay.

NOTE:
When armed Away, if an entry/exit door is tripped a second time before
the exit
delay time expires, the Exit delay time will always restart.

Silent Exit

Enabled


Not programmable (always enabled)

The Audible Exit warning can be disabled from any Touchscreen with each Arming by
pressing 'Silent Exit' before pressing Arm Away. This will prevent the panel and remote
keypads from giving Exit warning sounds for the entire duration of Exit time on this
attempt.

NOTE
: When 'Silent Exit' is selected
,

the panel will DOUBLE the exit delay time.

Display Exit Timer

Enabled


Not programmable (always enabled)

The Display will show the countdown of exit delay time in seconds on the screen of the
Main Console
and/or all keypads in that Partition.

Power Up in previous

Enabled


Not programmable (always enabled)

If the panel is powered completely down (AC and Backup Battery), it will return to its'
previous state when power is restored.

Remote Trigger

Enabled

If enabled, it allows Total Connect users to
manually

control the relays from the
"Devices" screen/ta

while using the Total Connect 2.0 app or website.

Common Partition

Enable

Disable
d

Only s
electable for

partition

three or four. Select to enable the Common Partition for
partition three or four.

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

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41

-


Configuring Programming
(Continued)

Adding
Wireless
Sensors
(PRO
SIX
, 5800, or
VISTAHTKVRWL
)

Field Name

Programming
Options

Information

1.

Select
"+"


Located in the
upper right
-
hand corner of the window.

2.



A
n "Add Peripheral" screen is displayed. This prompts you to learn the MAC
address of the sensor.

3
.

Learn the MAC Address

LEARN the MAC
Address OR enter
the serial number



For
PRO
SI
X

and

PRO
SIX
LCDKP
activate the sensor or keypad as instructed in the
sensor's or keypad's installation guide and watch the led flash rapidly, and within

20 seconds go solid for 3 seconds indicating success.

For 5800 or Takeover manually enter the serial number by selecting "Add
Manually".

4
.

Partitions

Main Partition

Choose partition to assign the sensor.

5
.

Zone Number

Enter Zone Number

Defaults to the first available zone.

6.

Service / Loop

1,2,3,4 (5800)

Reed (PRO
SIX)

External

(PRO
SIX)

1 - 8 Contact
(PRO
SIX
C2W)

Each transmitter may support multiple services, such as PRO
SIX
COMBO,
PRO
SIXSMOKE, PRO
SIXCT, PRO
SIXSHOCK, etc. Select the correct
service/Loop for this zone. Select Add Service to use more services on the
device.

7.

Zone Description 1

Enter Zone
Description 1

Enter Zone Descriptor 1. Choose from the presented list for Spoken Words, or
enter spoken custom words (must have Wi
-Fi and internet connectivity or cellular
coverage).
NOTES:

•

Custom Voice Descriptors can be created and added via Local Programming
or the AN360 Programming Tool.

•

The control panel uses a text
-to-speech feature, once the custom word is
created, it requires the control panel to download the information (after
exiting programming). This may take several minutes.

•

If a custom descriptor is used, the control panel does not display or
annunciate the Device Type.

•

If a user enters the Device Type in Descriptor 1 or 2, the control panel will not
display or annunciate the device type.

8.

Zone Description 2

Enter Zone
Description 2

Enter Zone Descriptor 2. (Refer to Zone Description 1 above for more
information)

9.

Device Type

Refer to
Device/Response
Type Matrix

This populates based on the PRO
SIX

transmitter type learned. Choose from
the options presented, and corresponding Response type. The 'Device Type'
chosen will be Spoken as the Third Zone Descriptor (unless Other is
selected)

10.

Response Type

Refer to
Device/Response
Type Matrix

Select the Zone Response type from the list presented based on the Device
Type selected

11.

Supervision

RF Supervised

RF Unsupervised


12.

Alarm Report

Enabled

Disabled

Enables/Disables Alarm Report to be sent to Central Station

13.

Sensor Version

Not
programmable


14.

Chime


Disabled,
Standard, Melody,
Melody Long,

Ascend, Ascend
Long,

Alert 1, Alert 2,
Doorbell 1,
Doorbell 2, Evolve

This option is not programmable for the following Device Types: Smoke
Detector, Heat Sensor, Carbon Monoxide Detector, Medical, Fire, Other,
Temperature, Police

15.

Supervision Time

720 Minutes

Defaulted to 720 minutes
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

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42

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Table of Contents


Configuring Programming
(Continued)


Field Name

Programming
Options

Information


Pet Immunity

Enabled

Disabled

Only available for
SIX

Motion Sensors


Arm Night

Enabled

Disabled

Only available for any sensor with a Device Type of Motion Sensor
.


Sensitivity


Refer to the
Information column
for sensitivity
settings.

Only Available for PRO
SIX

Glass Break (PRO
SIX
GB) and Shock Sensors (PRO
SIX
SHOCK)

PRO
SIX
GB

PRO
SIX
SHOCK

•

Maximum

•

Maximum

•

Medium

•

Medium

•

Low

•

Low

•

Lowest

•

Lowest


NOTE:
Refer to the Installation Instructions
for each device to verify the
appropriate settings for the
application.


One Go / All Go

Enabled

Disabled

Only available for PRO
SIX

Smoke/Heat/CO Devices

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

43

-


Configuring Programming
(Continued)

Onboard Hardwired Zone
Configuration

NOTE
S:
•

Onboard zones 1
-8 are preconfigured and cannot
be deleted. See response and input type below to program out the zone.

•

To enroll iBus
zones, first the module must be enrolled. When the module is powered up, verify the LED is red and press the "+" icon
in the upper right
-hand corner of the screen. A confirmation tone/beep occurs verifying enrollment completed.


Field Name

Programming
Options

Information

1.

Peripheral Type

Onboard
-
Hardwire

Non
-
programmable. Information only.

2.

Input Type

EOLR
, NC, NO,
Zone
Double, Double
Balance

EOLR

Requires End of Line S
upervision Resistor

NC

Normally Closed Zone with
no resistor (not supervised)

NO

Normally Open Zone with no

resistor (not supervised)

Zone Double

See
Zone Doubling
s
ection

Double Balance

See
Double Balance

section


3
.

Partitions

Main Partition

Choose
partition to assign the sensor.

4
.

Response

Time

1
0msec,
350msec
,
700msec, and
1200msec

T
his is the response time for the zone to react, refer to the device being
installed installation guide if it requires a faster or slower response.
NOTE:
Only applies to zones 2
-8

5
.

Zone Number

Enter Zone Number

Defaults to the first available zone.

6.

Zone Description 1

Enter Zone
Description 1

Enter Zone Descriptor 1. Choose from the presented list for Spoken Words, or
enter spoken custom words (
must have Wi
-Fi and internet connectivity or cellular
coverage).
NOTES:

•

Custom Voice Descriptors can be created and added via Local Programming
or the AN360 Programming Tool.

•

The control panel uses a text
-to-speech feature, once the custom word is
created, it requires the control panel to download the information (after
exiting programming). This may take several minutes.

•

If a custom descriptor is used, the control panel does not display or
annunciate the Device Type.

•

If a user enters the Device Type in
Descriptor 1 or 2, the control panel will not
display or annunciate the device type.
7.

Zone Description 2

Enter Zone
Description 2

Enter Zone Descriptor 2. (Refer to Zone Description 1 above for more
information)

8.

Device Type

Refer to
Device/Response
Type Matrix

Choose from the options presented, and corresponding Response type. The
'Device Type' chosen will be Spoken as the Third Zone Descriptor (unless
Other is selected)

NOTE:
Set as Other and Response Type below as Not Used to disable the
zone.

9.

Response Type

Refer to
Device/Response
Type Matrix

Select the Zone Response type from the list presented based on the Device
Type selected

10.

Alarm Report

Enabled

Disabled

Enables/Disables Alarm Report to be sent to Central Station

11.

Chime


Disabled,
Standard, Melody,
Melody Long,

Ascend, Ascend
Long,

Alert 1, Alert 2,
Doorbell 1,
Doorbell 2, Evolve

This option is not programmable for the following Device Types: Smoke
Detector, Heat Sensor, Carbon Monoxide Detector, Medical, Fire, Other,
Temperature, Police

12.

Resistance Value

2kΩ
–

Scanned

The Zone resistance value can be scanned to determine what the current
value is.


Arm Night

Enabled

Disabled

Only available for any sensor with a Device Type of Motion Sensor
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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44

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Table of Contents


Configuring Programming
(Continued)

Adding Keyfobs


Field Name

Programming
Options

Information

1.

Select
"+"


Located in the upper right
-
hand corner of the window.

2.

Learn the MAC Address

Learn MAC
Address

W
hen prompted, press the top two keys on the
keyfob simultaneously to start
the enrollment process.

3.

Choose the No. Of Keys

1 Button Key

2 Button Key
4 Button Key

6 Button Key
8 Button Key

Select Keyfob Type

4.

Keyfob version

N/A

Displays the version of the keyfob

5.

Available Starting Zone

768

Control panel will select the first zone to assign the keyfob to.

6.

Partition *

Main Partition

Select the Partition for the Keyfob

7.

User Name

Select User

Select a User from the Programmed List

8.

Button 0*


*Number is variable
depending on the Keyfob
selected

See
"Information"
Program an action for each button to be used:

•

24 Hour Silent

•

Arm Stay

•

24 Hour Audible

•

Arm Away

•

24 Hour Auxiliary

•

Disarm

•

Fire No Verification

•

No Response


Adding PROSIX
LCDKP Keypads


Field Name

Programming
Options

Information

1.

Select
"+"


Located in the upper right
-
hand corner of the window.

2.




3.

Learn
MAC Address

Keypad MAC
Address

Press
any button on the keypad to pair with the control panel

4.

Zone

800
-
831


5.

Zone Description 1


Enter Zone
Description (Refer to Zone Descriptors above in the "Adding
Sensors" section).

6.

Zone Description 2


7.

Keypad Version


Not programmable

8.

Partition

Main Partition

Select the Partition for the Keypad

9.

Supervision Interval

15

Min

Not
programmable

Enabling/Disabling Panics


Field Name

Programming
Options

Information

1.

Select "Panic Alarms"



2.

Select desired panic to
enable/disable

Fire, Medical,
Police, and
Silent Alarm

Touch the toggle switch to disable the panic on the
Keypads.

NOTE:
The panics are enabled by default.

Delete Zones and Peripherals

To delete zones and other peripherals access the Peripherals
screen (Tools


enter 4
-digit installer code

Programming


Peripherals). Scroll to the available zone or peripheral to be
deleted, check the box and press Delete. The control panel will
confirm that you want to delete the selected zone(s).
NOTE:
Refer to the
Zone Assignments
Table to remove iBus
devices (such as the VISTAHRELAY
).
Peripherals
PROH-048-V0
DELETE
Door
Perimeter • P1: Main •
Zone: 7
Door
Perimeter • P1: Main •
Zone: 8
Door
Perimeter • P1: Main •
Zone: 9
Door
Perimeter • P1: Main •
Zone: 10
Door
Perimeter • P1: Main •
Zone: 11
Door
Perimeter • P1: Main •
Zone: 12
Door
Perimeter • P1: Main •
Zone: 13
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

45

-


Configuring Programming
(Continued)
Field Name

Programming
Options

Information

COMMUNICATOR

Old Alarm Time

10 Minutes

15 Minutes

30 Minutes

1 Hour

2 Hours

4 Hours

8 Hours

12 Hours

24 Hours

The old alarm time sets how long an undelivered alarm is retried for delivery to the
Central Station. If the message is not validated, it is retried until the old alarm time is
reached or the message is validated.

Once Old Alarm Time has been exceeded, the radio will clear the message from its
buffer and can notify the Control Panel via trouble notification.

Communication
Path (internal
Device)

WiFi

Cellular

Ethernet

WiFi and Cellular

Ethernet and
Cellular

Choose the communication path, each communicator connected will automatically
marry to the panel's MAC and CRC upon registration.

Wi
-
Fi Fault Time /
Eth
ernet Fault Time

0
-
99 Minutes

60 Minutes

In the event the module detects a Wi
-
Fi
communication path failure, enter the time
delay (in minutes) before the module notifies the Control Panel with a trouble
message. The Control Panel can then notify the Central Station over an alternate
path.

Cellular Fault Time

0
-
99 Minutes

60 Minutes

In the event the module detects a Cellular communication path failure, enter the time
delay (in minutes) before the module notifies the Control Panel with a trouble
message. The Control Panel can then notify the Central Station over an alternate
path.

Use DHCP

Enabled

Disabled

Not programmable

SYSTEM

Alarm Report Delay

No Delay

15 Seconds

30 Seconds

45 Seconds

The Control Panel can delay the Central Station communication when a Burglary
Alarm occurs. The delay applies to ALARM only, and will not apply to Fire, CO, or 24
hr panic zone types.

Burglary Alarm
Sound

Enabled

Disabled

When enabled, an audible alarm, which includes any zone type that would activate an
external sounder, automatically increases the volume of the panel's internal sounder to
85dB. When disabled, audible alarms will sound from the panel at a low db sound, used
for testing purposes.
NOTE:

External Sounders are not disabled when "Burg Alarm Sound" is disable.

Time Zone Offset

(UTC
-
5:00 Eastern
Time (US & Canada)


Daylight Savings
Time

Enabled

Disabled


Temperature Unit

Fahrenheit

Celsius

Select
display for Z
-
Wave Thermostat devices

User Language

English

Select English, Spanish, French, or Portuguese

Bluetooth Disarm

Enabled

Disabled

Handsfree disarm
-

Supports up to 6 cell phones with Bluetooth. Each is assigned to
a user to disarm a selected Partition based on proximity. Once the Entry delay
begins, if the User's assigned Cell phone is marked as having left and returned, the
Partition will Disarm and Log/Report the Disarm based on that User.

Require PIN to View
Cameras

Enabled

Disabled

Enables the use of a PIN to access the camera home page.

VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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46

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Table of Contents


Configuring Programming
(Continued)

Field Name

Programming
Options

Information

Installer Language

English

Select English, Spanish, French, or Portuguese

Lack of Usage
Notify
Disabled

7 Days

27 Days

90 Days

180 Days

When enabled the system notifies the Central Station if an end user does not operate
(arm/disarm) any partition in the security system within a specified amount of time. The
time is reset per arm/disarm event. If triggered, the system will send a System Inactivity
report of E654. There is no local annunciation indicating that the report has been sent to
the CS.

RF Jam Log

Disabled

RF Jam Log
RF Jam Log and
Report

Detects a condition that may impede proper RF
reception (i.e., jamming or other RF
interference). RF jamming occurs when something in our frequency range (345MHz

[5800]
and 2.4Ghz
[RF6]
) has been transmitting for 20 seconds or longer. In any
Armed/Disarmed state it causes the display to show a triangle with an exclamation
point inside and the message RF Jam with a rapid trouble beeping that can be
silenced with any key press. If trouble reporting is enabled a report to Central
Monitoring Station (E344 RF Receiver Jam) will be sent. Once the trouble is cleared
a Restore report will be sent (R344) if Trouble Restore reporting is enabled. The
reported zones are 900 for 5800 Wireless, 905 for SIX
Wireless.

NOTE:
The panel can still be Armed if an RF Jam condition exists.

Burglary Bell
Timeout

No

0
-
60 Minutes

Select the time for timeout of the Burglary Alarm Sounder.

Fire Bell Timeout

No

0
-
60 Minutes

Select the time for timeout of the Fire Alarm Sounder.

Number of Reports
(Swinger
Shutdown)

1
-
6

2

Limits the number of messages sent per zone to the
Central Station during an
armed period, and how many times the local sounder will sound per zone per armed
period.

First Test Report
Offset
6 Hours

12 Hours

18 Hours

24 Hours

Select the time for the first test report following power
-
up of the
Control Panel.

Customer
Type

Residential

Commercial

This option changes the text for the Home arming to Stay arming for commercial
applications.

Report Frequency

Never

Every Day

Every 7 Days

Every 30 Days

Select the Report Frequency for the
Periodic Test report.

Panel Sync Delay
Time

0
-

120 Minutes

3 Minutes

Select to set a delay time for the panel to sync back with AlarmNet 360 when a change is
made locally.

Lockout Duration

2
–

15 Minutes

15 Minutes

Select a time period for the u
se
r

code
lock
-
out

option.
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

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47

-


Configuring Programming
(Continued)

REPORT SELECTION

Arm Away

Enabled

Disabled

Panel can report Open
-
Disarm/Close
-
Arm by user. If enabled all users will report via any
path enabled. Reports User 0
-96 and keyfobs also report the user number associated with
the fob. Remote Arms or Power up Armed reports as User 0. Panel will report Open even if
Closing report is not enabled.

Arm Stay

Enabled

Disabled

Disarm

Enabled

Disabled

Exit Error

Enabled

Not
programmable (Viewable only)

If the system is armed and an entry/exit or interior zone is still open after the exit delay
time has expired, an alarm will sound and the entry delay timer is started. If the system is
disarmed before the end of the entry delay, the alarm sounding will stop and no message
will be sent to the Central Station. The system status bar will display "ALARM CANCELED"
as well as Alarm and the descriptor of the zone or zones that were left open. If the system
is not disarmed before the end of the entry delay mentioned above, and an entry/exit or
interior zone is still open, an E374 (Exit Error Alarm) message will be sent to the Central
Station, along with the Alarm on faulted zone. The message "Alarm, Exit Error" will display
in the system status bar and the alarm sounding will continue until the system is
disarmed (or timeout occurs).

Alarm Restore

Enabled

Disabled

If enabled, all alarm restores are sent to the Central Station.

Test

Enabled

Not programmable (Viewable only)

Test
Restore

Enabled

Not programmable (Viewable only)

Low Battery

Enabled

Disabled

If enabled, Low System battery report is sent to Central Station.

Low Battery Restore

Enabled

Disabled

If enabled, Low System battery report restore is sent to
Central Station.

RF Low Battery

Enabled

Disabled

If enabled, RF Transmitter low battery report is sent to the Central Station.

RF Low Battery
Restore

Enabled

Disabled

If enabled, RF Transmitter low batter restore report is sent to the Central Station.

Recent Clos
e
Enabled

Not programmable (Viewable only)

If enabled, a Recent Closing is sent to the Central Station. A Recent Closing condition is
similar to an Exit Error condition, but occurs if a Burg Alarm occurs on the panel within
two minutes of
the exit delay expiring. If a recent closing condition occurs, both recent
closing E459 by user, and the alarm report are sent. This alerts the Central Station that the
Alarm may be due to User error.

Event Log Full

Enabled

Disabled

If enabled, and once the event log reaches its
10
,000 event capacity it sends an event log
full event to Central Station.

Trouble

Enabled

Disabled

If enabled, reports Troubles to the Central Station.

Trouble Restore

Enabled

Disabled

If enabled,
reports Trouble restore to the Central Station.

Bypass

Enabled

Disabled

If enabled, reports all zone bypasses to the Central Station.

Bypass Restore

Enabled

Disabled

If enabled, reports all zone bypass restores to the Central Station.

AC Loss

Enabled

Disabled

If enabled, AC Loss reports to the Central Station.

NOTE: Randomized from 1
-4 hours after AC Loss.
AC Loss Restore

Enabled

Disabled

If enabled, AC Loss Restore reports are sent to the Central Station.

NOTE: Randomized from 1
-4 hours after AC is Restored.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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48

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Table of Contents


Configuring Programming
(Continued)

Automation Rules
(Relays and Triggers)

Use Automation Rules to program output function definitions (up to 100 functions)
that provide automated control of any of the output
devices
(onboard triggers or relay modules)
, based on system events, events occurring on individual zones
, or zones with certain zone
types.
Each output definition is identified by an
Automation Rule Number, and includes a trigger and an action.


1.

To access Automation Rules, scroll to the bottom of the
programming section and select "Automation Rules"

PROH-039-V0
Programming
Z-Wave Peripherals
iBus Devices
Advanced Settings
Communicato
r, System, Reporter
2
2
0
0
Users
Panic
Alarms
Automation Rules

2.

Press the "+" sign in the upper right
-
hand corner to add a new
rule
.
NOTE:
In AN360 this is called "Create Rule"

PROH-040-V0
Automation Rules

3.

Fill out the appropriate information.

PROH-041-V0
Edit
Automation
Rule
Trigger
Name
Automation Rule 1
Zone
Type
Entry Exit 1
Output Zone Number
300
Output Zone
Action
Closed
Trigger
Type
Zone
Type
Partition
Action
SA
VE &
ADD
A
NOTHER
SA
VE

VISTAH3/VISTAH3CN
Security
System
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49

-


Automation Rules
(Continued)




Field Name

Programming
Options

Information



1.

Name


Type in a name for the rule

Trigger


2.

Trigger Type

Zone Type

Zone
Number

System Event

For Zone Type, go to step 3a and 4a.

For Zone Number, go to step 3b and 4b.

For System Event, go to step 3c and 4c.

Zone Type

3a.

Zone Type

See Information
for selectable
options

Appears if "Zone Type" was selected:

Entry Exit 1

24
Hour Silent

Monitor

Entry Exit 2

24 Hour Audible

Carbon Monoxide

Perimeter

24 Hour Auxiliary

Fire With Verification

Interior Follower

Fire

No Alarm Response

Trouble Day / Alarm Night

Interior Delay



4a.

Partition

Any Partition or
1-4
Appears if "Zone Type" was selected and
defines the partition in which the
programmed zone type event is to cause the device action.

Zone Number

3b.

Zone Number

1
-
64

Appears if "Zone Number" was selected. Auto populates the zones which have
been
programmed.

4b.

Zone Number
Event

Restore
,
Fault
,
Alarm,
Trouble

Appears if "Zone Number" was selected.

System Event

3c.

System Event

See Information
for selectable
options

Appears if "System Event" was selected:

Enter Walk Test

Disarm

AC Loss

Exit Walk Test

Silent Burglary

Low Battery

Arm Ding

Bell Time Out

*

Comm. Fail

Start of Exit Delay

End of Exit Delay

Fire Zone Reset

Any Fault

Start of Entry Delay

Duress

Any Trouble

Any Burglar Alarm

Arm Night

Any Alarm

Chime

Audio Alarm
Verification

Arm Stay

Any Fire Alarm

Siren Supervision Fail

Arm Away

Zone Bypassed

Any CO

* or at Disarm, which ever happens first.


4c.

Partition

Any Partition or
1-4
Appears if "System Event" was selected and
defines the partition in which the
programmed system event is to cause the device action.

Action


5.

Output Zone
Number

300
-
3
63

Assigns the Automation Rule just created to a specific Output Zone Number.
This is the trigger or relay that will perform this rule upon the triggering event.
Note that each defined Automation Rule is associated with only one output
zone number. If more than one output device needs to perform this particular
function, you need to define another Automation Rule with the same attributes,
but assign the appropriate output zone number.

To identify the available relays, visit "Peripherals"

scroll down to 300
-363

zones. The relays are numbered as follows:

Zn #

Description

300

Onboard Trigger 1

301

Onboard Trigger 2

302
-
363

VISTAHRELAY

Module # and Relay #


6.

Output Zone
Action
Open, Close,

Device closed for
2 seconds,

1 sec ON/OFF

Toggle,
Close
/Open for
Device Duration

Defines the action of the relay/trigger when the defined event occurs. Can
Open, Close, Device close for 2 seconds, continuously pulse (1
-second
ON/OFF
), toggle the device state, or Close or Open
for a defined duration.

6a.

Device Duration

15
-
5400
seconds

Enter a value between 15 and 5400 seconds
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

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50

-

Table of Contents


Configuring Programming
(Continued)

SIA Programming Default Values

Program Function

Programmed Default
PARTITIONS

Partition Name

Main

Partition Number *

Partition 1

Entry
Delay 1

30 Seconds

Entry Delay 2

30 Seconds

Exit Delay

60 Seconds

Arm Confirm (Arming Ding)

RF Keyfob

Quick Arm

Enabled

Quick Exit

Enabled

Chime Mode

Enabled

Force Bypass

Disabled

Auto Stay Arming

Enabled

Restart Exit Time

Enabled

Silent
Exit*

Disabled

Display Exit Timer*

Enabled

Power
-
Up in Previous*

Enabled

Exit Warning*

Enabled

Remote Trigger

Enabled

COMMUNICATOR

Old Alarm Time

10 Minutes

Communication Path (Internal Device)

Ethernet + Cellular

WiFi/Ethernet Fault Time

60
Minutes

Cellular Fault Time

60 Minutes

Use DHCP*

Enabled

SYSTEM

Alarm Report Delay

30 Seconds

Burglary Alarm Sound

Enabled

Time Zone Offset

(UTC
-
05:00) Eastern Time (US & Canada)

Daylight Savings Time

Enabled

Temperature Unit

Fahrenheit

User
Language

English

Bluetooth Disarm

Disabled

Require Pin to View Cameras

Enabled

Installer Language

English

Lack of Usage Notify

Disabled

RF Jam Log

Disabled

Burglary Bell Timeout

4 Minutes

Fire Bell Timeout

4 Minutes

Number of Reports
(Swinger Shutdown)

2

First Report Offset

6 Hours

Customer Type

Residential

Report Frequency

Never

Panel Sync Delay Time

1 Minute

Lockout Duration

15 Minutes

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

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-

51

-


Configuring Programming
(Continued)

Program Function

Programmed Default
REPORTER

Arm
Away

Enabled

Arm Stay

Enabled

Disarm

Enabled

Exit Error
*

Enabled

Alarm Restore

Enabled

Test

Enabled

Test Restore

Enabled

Low Battery

Enabled

Low Battery Restore

Enabled

RF Low Battery

Enabled

RF Low Battery Restore

Enabled

Recent Closing

Enabled

Event Log Full

Enabled

Trouble

Enabled

Trouble Restore

Enabled

Bypass

Enabled

Bypass Restore

Enabled

AC Loss

Enabled

AC Loss Restore

Enabled

*

Not programmable

Registration
To access the Registration
option, select the Menu
icon on the home screen, then select Tools

enter 4
-digit installer code (default
4112)

scroll down to "
Register
".
The registration option is used to r
egister the control panel with Alar
mNet. If the panel is already
registered, it will State the panel has
already been registered. If it has not been registered, then the panel will attempt to register
w
ith
AlarmNet
through the selected
communication path
p rogrammed earlier.

NOTE:
All applicable IDs
(PROWIFIZW, PROWIFI, and PROLTE Series Sims, MAC Addresses etc) are ma
rried to the control
panels M
AC

address.

Local Alarm Mode
To access the Local Alarm Mode programming option, select the Menu
icon on the home screen, then select Tools

enter 4
-digit
installer code (default 4112)

scroll down to "Local Alarm Mode". Toggling this option on and off displays two messages:

Disabling

Enabling

QS-176-V0
Disable Local A
larm M od
e?
CAN CEL
This will reboot the device and enable communicator setup.
YES, D I SAB L E


NOTE:

Enabling “Local Alarm Mode" will:

•

Remove all Cell setup/test options from view at the panel

•

Disable the following features:

-

‘Communicator’ and ‘Reporter’ sections in Installer Local
Programming Mode

-

All connection with AN360 for remote programming,
diagnostics, etc.

-

All Central Station Reporting of events

-

TC2 remote services
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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52

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Table of Contents


Configuring
Programming
(Continued)

Cellular
To access the
Cellular Info

option, select the Menu

icon on the
home screen, then select Settings

enter 4
-digit installer code
(default 4112)

Connectivity

scroll down to "
Cellular
".
Used for support purposes to
view the cellular information.
If
there are communication issues, you can test the signal strength
(RSSI) here and determine if an antenna is required.

NOTE:
Refer to the table below for ideal dB levels. If the dBm fall
in the marginal or Bad column, it is recommended to add
an antenna.

Good

OK

Marginal

Bad

-
104dBm and
higher

-
105 to
-
114

-
115 to
-
119

-
120 and under


Cellular Info
PROH-046-V0
Model
Carrier
Registration Status
Signal Strength
SIM Status
Software
Version
LE910C1-SV
Verizon USA
Registered Home
-104 dB
Okay
M0
F.380009.2

Wi
-Fi Touchscreen Enrollment

To access the
Wi
-
Fi Touchscreen Enrollment
screen
, select the
Menu
icon on the home screen, then select Tools

enter 4
-
digit installer code (default 4112)


scroll down to "
Wi-
Fi
Touchscreen Enrollment
".
The control panel
can be used as a standalone wireless access
point. This is useful for enrolling the
PROWLTOUCH/PROWLTOUCHC
keypads
without connecting to
the home router. To use the control panel as an access point you
need to access the control panel's "Add Wi
-Fi Touchscreen"
screen.


You can enroll the Wi-Fi touchscreen through your home router or
throughthe panel
’s built-in route
r. T
o use the panel
’s built-in route
r,
use the SSID and password below or the WPS functions if available.
ADD Wi-Fi T
ouchscreen
PROH-047-V0
SSID
ProSeries_XXXXXXXXXXXX
Password
XXXXXXXX

Installer Pin
The Installer Pin option allows you to change the installer pin (code). The default code is 4112. It is often changed so in
staller
-level
access cannot be obtained once the installation is deployed to the customer.

Default Options

The default option
sets the panel back to factory defaults.

NOTE
S:
•

Defaulting the control panel removes all iBus devices, including keypads. You must re
-enroll a
PROWLTOUCH
/PROWLTOUCHC
touchscreen keypad to perform local programming. See the
Enrolling the
PROWLTOUCH/PROWLTOUCHC Keypad for Programming
section for more information.

•

If the control was defaulted,
the panel will automatically reach out and download the latest version of the programming
from
AN360.

Reboot
The reboot option simply power cycles the control panel. Please note that, depending on the number of devices, it could take
up to two
-
minutes to fully boot back up.

Shutdown System

Used to completely shut down the system.

1.

Verify the system is Disarmed.

2.

Access Menu

Tools

enter 4
-digit installe
r code


Shutdown System.

3.

Select "OK."

4.

Wait 30 seconds for the p
anel to shut down
.
5.

Unplug the power supply from the control panel.

NOTE:
AC power must be removed within three minutes. Failure to do so results in the panel rebooting.

6.

Disconnect the battery.
VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

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53

-


Wireless Devices

Zones

All devices and zones are setup, programmed, and tested via AlarmNet 360. The Control Panel supports up to 64
total wireless zones;
64
of which can be PROSIX
Series Wireless while any of them can be 5800 Series or another technology:

•
PROSIX
™ Series Wireless are both compatible with the VISTAH3/VISTAH3CN
Control Panel.

•

5800
™ Series Wireless technology requires the VISTAHTKVRWL
Module.
Communicates with wireless devices that transmit on the
following frequencies 319.5MHz, 345MHz, 433.42 and 433.92MHz. Refer to the PROTAKEOVERH
Compatibility chart for a list of
compatible devices.
Only one of these technologies can be used at one time.


IMPORTANT:

Once paired,
PROSIX

Series transmitters cannot be used with another Control Panel until they are unpaired
(deleted) from the current Control Panel. When being unpaired, the transmitters must be powered up and within range of the
Control Panel, so the transmitters can receive the unpairing signal. Some
PROSIX
transmitters can be defaulted manually
within 24hrs of being paired to the Control Panel. Check the installation instructions of specific transmitters for details.

Range
The range of any wireless device will ultimately depend on the building construction. The ranges specified below are typical
for most
installations.

•

PROSIX
Series Wireless has a nominal range of 300+ feet @ 2.4GHz.
NOTE:
PROSIXMINI's range is 200 feet.

•

5800
Series Wireless has a nominal range of 200 feet @ 345MHz.
Frequency Agility

Communications between the Control Panel and PROSIX
Series transmitters are automatically monitored by the panel. When excessive
environmental interference (i.e. from Wi
-Fi routers) is detected on the 2.4GHz channel, the Control Panel will automatically switch to a
quieter channel to allow clearer communication.
One
-Go
-All
-Go

PROSIX
Series transmitters are bi
-directional, so they not only send signals to the Control Panel, but they also receive signals from the
Control Panel. If enabled in programming, the Control Panel will send a signal to all smoke / CO devices
, causing them all to sound
when a fire or CO alarm is triggered. This also applies to PROSIX
Series Keypads / Touchscreens
and Sirens, which will all sound for
burg alarms as well.

Smoke / CO Maintenance

The
PROSIX
Series smoke detectors and smoke / CO combo detectors can send Maintenance
signals when they become too dirty to
detect smoke or if they become too sensitive. End
-of-Life (EOL) is also supported for CO detectors.

Transmitter Supervision
Each transmitter is supervised by a check
-in signal that it sends to the Control Panel. If at least one check
-in is not received from each
supervised transmitter within a 4
-hour period, the "missing" transmitter’s zone number(s) and "Supervision" will be displayed and will
initiate a trouble signal, no matter if the panel is armed or disarmed. The supervision for a transmitter can be disabled by programming
it as “Unsupervised” so that it may be carried off the premises, such as a panic button. If set for Unsupervised, the Control Panel will
ignore ONLY the supervision signals it receives from that transmitter but will still recognize all other signals, including L
ow Battery.
Both
PROSIX
and
5800
Series transmitters have built
-in tamper protection and will initiate a trouble condition if the Control Panel is
disarmed and an alarm if it is armed. Wireless keys are not supervised.

•

PROSIX
Series Burg transmitters send a check
-in signal every 60 minutes with a 4
-hour panel check.

•

PROSIX
Series Life Safety transmitters send a check-
in signal every 60 seconds with a 200
-second panel check. These include
smoke / CO detectors, sirens, and keypads.

•

5800
Series transmitters send check
-in signal every 70
-90 minutes with a 4
-hour panel check.

•

A power cycle of the Control Panel or a “System Reboot” via touchscreen will restart the 4
-hour timer.

•

In Canada, the RF supervision period is 3 hours for both Burg and Fire devices.
VISTAH3/VISTAH3CN
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54

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Table of Contents


Wireless Devices
(Continued)

Transmitter Battery Life

Batteries in the wireless transmitters may last from 4
–10 years, depending on the environment, usage, and the specific wireless device
being used. Factors such as humidity, high or low temperatures, as well as large swings in temperature may all reduce the ac
tual
battery life in any installation. The wireless system can identify a true low battery condition, thus allowing the dealer or end user time to
arrange a change of battery and maintain protection for that point. Batteries should be replaced within 2 weeks of going int
o a low
battery condition.


IMPORTANT:

PROSIX

and
5800

Series transmitters draw quick bursts of current during transmission, then sit idle with very
nominal current draw. Most batteries are not designed for this type of use, therefore, only batteries listed as compatible
should be used to attain if the expected battery life. Each transmitter’s Installation Instructions lists compatible battery
manufacturers and their part numbers. When other non
-approved batteries are used, the quick bursts of current draw kill the
battery cells pr
ematurely causing them to go low in a matter of months and can also cause unpredictable results. Other low
-
quality batteries have not been UL tested and pose a safety hazard if used.

Testing Signal Strength
This system does not have a specific test mode for checking wireless signal strength, however, the battery status and signal strength
for PRO
SIX
Series transmitters are displayed in AlarmNet 360.
Important Security Notice

Please inform the user about the security importance of their wireless keyfob and what to do if it is lost. Explain that the
wireless key
is similar to their key or access card. If lost or stolen, another person can compromise their security system. They should
immediately notify the Dealer/Installer of a lost or stolen wireless key fob. The Dealer/Installer will then remove the wire
less key fob
programming from the system.

Keypad / Touchscreen Setup

All keypads and touchscreens, wireless and hardwired, must be paired with the Control Panel
. After putting the system into Keypad
Enrollment Mode
, power up each device or initiate the pairing sequence individually to get it paired with the system. They will not
power up on battery only; they must be powered up with their supplied transformer.

PRO
SIX
LCDKP Wireless Alpha Keypad

The PRO
SIXLCDKP wireless alpha keypad will attempt to pair automatically upon power up. If it is not paired during power up, any
button can be pressed or power cycle the unit to restart the pairing process. It can be either wall or desk mounted. Desk m
ounting
requires the optional PRO
SIXLCDDM kit. For additional information refer to the PRO
SIXLCDKP Installation and Setup Guide (p/n 800
-
25152 or later).

The keypad can be either wall or desk mounted using the optional PRO
SIXLCDDM kit. For additional information refer to the Installation
and Setup Guide (p/n R800
-25933).


When wiring the wall mount, use 14
-gauge wire between the transformer and mounting plate. For proper wiring instructions, refer to the
Installation and Setup Guide (p/n 800
-25152).




Maximum Cable Length
Between Keypad and
Power Supply

Wire
Gauge
(AWG)

Up to 19ft (5.85m)

#22

Up to 30ft (9m)

#20

Up to 51ft (15.5m)

#18

Up to 75ft (23m)
#16




The keypad is powered by a 9Vdc, 1A plug
-
in
adapter
, P/N
300
-
07332US or 300
-
07332
-
CAN (Canada). U
se the chart
above to determine how long the wire run can be and at what gauge for the 300
-
07332US.



IMPORTANT:

The wireless keypads use PRO
SIX

technology, so once they are paired to the Control Panel, they cannot be
used with another Control Panel until it is unpaired (deleted) from the current Control Panel. When being unpaired, the
keypads must be powered up and within range of the Control Panel, so they can receive the unpairing signal
.

VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

Table of Contents

-

55

-


Wireless Devices
(Continued)

PROWLTOUCH Wireless Touchscreen

The PROWLTOUCH Touchscreen communicates to the Control Panel via the PROWIFIZW Wi
-Fi module and does not require a network
router. After powering up the PROWLTOUCH Touchscreen, it will display “Starting Up, Please Standby” and then enters Pairing Mode.
Once the Control Panel is in “
Keypad Enrollment Mode
” touch “Pair” on the touchscreen and it automatically attempts to pair with the
Control Panel. If it is not paired during power up, it will continue to display “Starting Up Please Standby” with a button l
abelled “Pairing
Menu”. Select “Pairing Menu”, then select “Pair”. Once paired, it will display its home screen with status of the Control Panel. It can be
either wall mounted with the docking station or desk mounted with either the built
-in desk stand or separate optional desk mount. The
built
-in desk stand option will angle the touchscreen at approx. 30°.







For best performance, the touchscreen should be powered by the supplied micro USB cable and the 5Vdc, 1.5A plug
-
in
transformer to charge the Lithium Ion Polymer battery. The battery may not charge properly if it’s plugged into any other
USB port.


Wall
/ Desk Mounting
(Optional
)

The Touchscreen can be either wall or desk mounted using the optional PROWLTOUCHDM
kit. For additional information refer to the
Installation and Setup Guide (p/n R800
-25845).


When wiring the wall mount, use 14
-
gauge wire between the
transformer and mounting plate. For proper wiring
instructions, refer to the Installation and Setup Guide (p/n
R800
-25845 or later).

The
optional PROWLTOUCHDM desk

mount kit requires the
transformer and micro USB cable that was supplied with the
Touchscreen for power. When the Touchscreen is installed on the
desk mount, the LED Light Bar will light; indicating the unit charging.

NOTE:
The Touchscreen must be completely seated to ensure it is
connected and charging.




-

56

-

Table of Contents



Step 4 –
Confirm (System
Operation
and Testing)

Key
pad
/ Touchscreen
Displays and
Operation
The
key
pads and touchscreen
s, in addition to controlling the system,
display zone and system conditions (alarm, trouble, bypass)
, the
built
-in annunciator chimes when the appropriate zone is open and provides three programmable panic keys/icons
for Fire, Police, and
Medical alarms. These keys can notify the Central Station of an alarm condition if that service is connected.

During ...

Functions

Disarmed State

Arm/Disarm
and perform other system functions, such as bypassing zones
,
clearing

troubles, etc.

Alarm

state

C
onsole and external sounder (if installed) sound, and the
keypad
display

the zone(s) in alarm

state
. Pressing any
key will silence the keypad sounder for 10 seconds, but only once. Disarming the system will silence all sounds
(bell output and keypads). Once disarmed, any zones that were in an alarm condition will be displayed (Alarm
Memory). To clear alarm memory, simply repeat the disarm sequence.

PROSIX
LCDKP
Wireless Alpha
Key
pad Displays and Operation

The
PROSIXLCDKP
Wireless Alph
a Keypad provides
2 lines with 16 characters per line allowing it to display programmed zone
descriptors and full system status and messages
, including the keypad’s partition number indicated in the upper left corner.



Keypad Key Functions

2
3
4
6
7
8
9
0
SCROL
L
SELECT
MAX
BY
PASS
READ
Y
CHIME
CODE
INS
TANT
QS-025-V3
1
OFF
5
TEST
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19



KEY FUNCTIONS

1

2X16 Alpha LCD Display

2

Power LED

3

Status LED

4

Disarm Key

5

Arm Maximum (No Entry Delay)

6

Arm instant (No Entry Delay)

7

Scroll Status

8

Panic

9

Fire

10

Trouble LED

11

Quick Arm Keys (Away, Stay, & Arm)

12

Arm Away

13

Arm Stay

14

System Tests

15

Bypassing Sensors

16

Chime Mode

17

Not Used

18

Medical

19

Police


Keypad LED Meanings

LEDs

Off

Red
Green
Flashing Red

Yellow


POWER



AC

Low Battery (no
AC)



STATUS

Not Ready to
Arm

Armed

Ready to Arm

Alarm / Alarm
Memory



TROUBLE

Program mode




Device or
System Trouble


VISTAH3/VISTAH3CN
Security
System
Installation and Setup Guide

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-

57

-


System Operation
(Continued)

Key
pad Menu Mode
This mode displays keypad programmed information and provides access to Software Versions, Default,
Partition
and Key
pad ID,
Reset,
and
LCD
Brightness.
Access the menu mode by holding the
key for 2 seconds. Press
key to scroll or * key to exit. This
mode will exit after 1 minute of no keypad activity. See below for settings and options.

Display

Meaning/Option

App:

Boot:

Displays the
key
pad’s current App and Boot versions

RF6:

Displays the
key
pad’s
SIX

software version and the
key
pad MAC ID

Default Keypad

Prompts to Default Keypad.

1 = CONFIRM to remove
keyp
ad from Control Panel.

NOTE
:
If the key
pad is repowered within 24 hours, it will attempt to re
-pair with the Control Panel. After 24 hours,
it will need to be re
-enrolled.
Partition=

Keypad ID=

Displays Partition assignment and
Key
pad ID programmed in the Control Panel.

Reset Keypad

Prompts to Reset
Key
pad.

1=CONFIRM (restart)

LCD Brightness

Prompts to change LCD brightness.

2

will toggle from Low, Medium, and High

Backlight Adjust

Always Off, Always On, After 1 Min,
After 5 Min, or After 15 Min

A: None

(Future Use)

Key
pad
Supervision

All
keypads are supervised; however,
wireless
touch
screens are NOT supervised.
If the system loses communications with a wireless
keypad for 15 minutes, the system will latch into a trouble condition. If a touchscreen loses wireless connection to the Control Panel, it
will display a black screen with “Please Standby”. This message will clear and display status once it reconnects.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
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58

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Table of Contents


System Operation
(Continued)

PROWLTOUCH/PROWLTOUCHC
Touchscreen
Displays
and Operation

System Status is displayed at the top of screen. In addition, the Home Screen displays the current date and time and selectab
le options
are displayed on two pages. Select the “>” and “<”
to navigate between the two home screen pages.

Navigating through the screens is accomplished by lightly touching the icons or menu items on the touchscreen. Once activated, it
advances to the next screen. When the “Home” icon is selected, the system displays a keypad. By touching (selecting) an icon
or key
the touchscreen, depending on the function, advances to another screen, toggles between options or scrolls through multiple options
that can be selected. The touchscreen provides a prompt when a specific input is required.



Number

Information

PROWLTOUCH

1

LED/Camera

Pr oSeries
PROH-049-V0
3
6
4
9
2
7
8
5
1

2

Microphone

3

Power Button

4

Sd Card Port

5

Display & Audio Settings

6

Charge Port

7

Menu

8

Panic Keys

9

Microphone





Status
LED

Meaning



NOTE:
The power button has 2 different functions:

•

Press and Release will toggle the screen off and on

•

Press and Hold to display the options of Power Off or
Restart.


Red
-

Steady

System Armed

Red - Flashing

Alarm or In Programming mode

Amber - Steady

System trouble

Amber
-

Flashing

Device trouble
–

System cannot be armed

Green - Steady

Ready to Arm

Green
-

Flashing

Device trouble
-

System can be armed

Off

Not ready to Arm

VISTAH3/VISTAH3CN
Security
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Table of Contents

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59

-


System Operation
(Continued)

Partitioning

Up to 4
partitions
can be used
in the Control Panel
which will allow different areas of the premises to work independently of each other;
therefore, each can be armed and disarmed separately.
Partition one is enabled by default, the other three partitions have to be enabled
via AlarmNet 360 or local programming. Partition numbers display on the VISTAHPKP and PROSIXLCDKP keypad. The PROWLTOUCH
touchscreen display
s the partition name to indicate which partition is being viewed.

Common Partition

The Common Partition is programmable for partition 3 or 4 (programmable via AlarmNet 360 or local programming), otherwise,
partition 3 or 4 can be a normal partition just like the first 2.
The Common Partition is an area that is shared between 2 or 3 partitions,
such as a hallway with offices on either side.
The Common Partition will automatically arm once all the other partitions are armed.
As
soon as one of the other partitions is disarmed, the Common Partition will automatically disarm.
The Common Partition cannot be
armed otherwise, but it can be disarmed before any other partition is disarmed.

NOTES:

•

When any independent partition is DISARMED, the Common Partition will automatically be DISARMED.

•

When ALL independent partitions are ARMED, the Common Partition will automatically be ARMED.

•

Common Partition can be Armed/Disarmed independently only if all other Partitions are Armed.

•

All Users automatically show an Authority level in the Common Partition.

•

24
-Hour zones assigned to the Common Partition will sound on all Partition Keypads, but can only be silenced from the Common
Partition.

•

Any faulted zone existing in the Common Partition will be automatically bypassed when the Common Partition arms.

•

Can NOT be used with the Bluetooth disarm feature.

Goto Command

Allows users to access another partition from any keypad and operate that partition. Any security code that has been programmed into
more than one partition can perform the Goto command by typing in the s
ecurity code +
* + single digit partition number
1, 2, 3, or 4.

The user will be able to access only the partitions in which the securit
y code is programmed. The key
pad will time
out after 30 seconds
of no keypad activity and automatically return to its home partition. Goto commands are not available on the
touchscreen
s.


IMPORTANT:


Fire and CO Alarms will display and sound on other partitions’
key
pads. The alarms can be silenced from
each partition
’s key
pad, but alarm memory can only be cleared from the partition’s key
pad / touchscreen
from
which the
alarm occurred.

System
Clock

The syste
m clock is retrieved from AlarmNet
360
automatically once the system is communicating. The clock can be viewed only on
the PROWLTOUCH
touchscreen
s and cannot be changed. It is very important to make sure that it is correct, especially when using
Schedules.

Scheduling

Scheduling
is
accomplished via AlarmNet
360
and available to the user once a Z
-Wave automation device has been enrolled into the
system. Up to 100
scenes can be programmed with various options of controlling Z
-Wave Automation and auto arm / disarm.
VISTAH3/VISTAH3CN
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Table of Contents


System Operation
(Continued)

Audio Alarm Verification (AAV) (2
-Way Voice)

If this feature is enabled, a hands
-free voice session can take place
after an a
larm signal has been sent. The Central Station
can
initiate the voice session and talk to homeowner on site through any installed touchscreen without the homeowner needing to t
ouch
anything.

NOTES:

•

AAV works on all partitions.

•

An AAV session cannot be initiated for fire and CO alarms.

•

All
Touchscreens enrolled in the system can be used for Voice Stations.

•

Only one Touchscreen at a time can be used as a station during an AAV session, starting with the lowest Touchscreen enrolled in the
system. (All stations cannot be active simultaneously.)

•

If the Control Panel loses primary AC power, it will power down the PROWIF
IZW
/PROWIFI
module
after a few minutes
, resulting in
loss of Wi
-Fi communication to the touchscreens which will prevent AAV from working.

ATTENTION
CENTRAL STATION OPERATOR:

Each session is automatically initiated in low
-volume Listen mode. This means the operator can hear what is going on, on site, through
all available touchscreen stations, but no one on site can hear the operator. Below is a list of commands that can be entere
d at any
time during the session by the central station operator to control the voice session.

KEY

FUNCTION

1

Selects high
-
volume Talk Mode. Typically used with Key 3, Listen Mode, toggling back and forth.

2

Selects 2
-
Way Voice Mode allowing automatic switching between the site and the central station operator.

3

Selects Listen Mode. Typically used with Key 1, Talk Mode, toggling back and forth.

4

Selects next Touchscreen station in order from the lowest to the highest numbered Touchscreen stations.

7

Restarts the 5
-
minute voice session timeout. Sessions will automatically terminate after 5 minutes unless 7 (or any other
command) is entered.

*8n

Selects touchscreen station number where “n” is the station number.

9

Terminates the voice session. If this is not entered, the communication line will stay connected for up to 5 minutes.

VISTAH3/VISTAH3CN
Security
System
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61

-


System Operation
(Continued)

Security Codes

Up to 100
Security Codes (User Numbers) can be added, deleted, and partitioned to the Control Panel either through the
keypads,
touchscreens
, Alarm
Net
360
, or Total Connect
. There is only one Security Code defaulted in the system which is the Master Code, user
number 0
2, and is defaulted
to 1234. The Mas
ter Code can be used to enter additional 4
-digit Security Codes via key
pads and
touchscreens while the system is in the Disarmed state. Security Codes cannot be added or changed while the partition is arm
ed in any
mode.

Programming Security Codes via Touchscreens

1.

Use the Master / Partition Master Code to access the Tools page.

2.

Next, select the Users icon. It displays all current users.

3.

The bottom of the screen provides options to EDIT, ADD NEW, or DELETE.
4.

To EDIT, first select a User, then select EDIT. You can now change the user’s Name, User Code, Partition and Authority Level
. Be
sure to touch the Save button in the upper
right corner.

5.

To ADD NEW, simply touch that button and you will have options to add a user’s Name, User Code, Fire Authority Access,
Partition,
and Authority Level. Be sure to touch the Save button in the upper
right corner. If a duplicate Security Code is entered, it will prompt
“User code not accepted!”. Touch OK and change the Security Code to one that is not programmed.

6.

To DELETE a user, first select a User, then select DELETE. It will prompt “Are You Sure?”. Select “Yes” or “No”.

Authority Levels

•

Standard
User
– Can arm, disarm, and bypass zones.

•

Arm Only
–
Can
arm but
cannot disarm.

•

Guest
– Can
arm but
cannot disarm unless it was used to arm. Additionally, it cannot disarm if the system was armed via the Quick
Arm feature (#2, #3, #4, #7, AWAY, and STAY keys).

•

Partition Master
–
Is defaulted to User Number 02 in partition 1 and can add and delete Security Codes just like the Master Code,
except it cannot change or delete the Master Code.

•

Duress
– Also known as an ambush code is a code that will arm/disarm the system, but silently alerts authorities that there's a
concerning issue on the premise.

NOTE
:
Names can be applied to Security Codes so that the panel can report and log the name of the person(s) who are arming and
disarming the Control Panel. These names can only be programmed via touchscreen or Alarm
Net
. If programmed in via
Alarm
Net, the names will reflect in the touchscreens.
Security Codes can be scheduled via Alarm
Net
user portal to operate
during selectable times of selectable days.

Fire Authority Access User

The fire system is global on this control panel., meaning it is
active in
every partition
w
hen a fire or CO
alarm is activated.
Every
partition
keypad will display that fire alarm.
To
s ilence
a nd clear that alarm, the user must have Fire
Authority A
ccess enabled.
To
enable a user to be fire authority access only with no
Burglary partition access, simply do not provide authority levels in the partitions
provided. This user will only be able to silence and clear fire
a larms.

NOTES:

•

System master always has the Fire Authority Level by default.
•

Installer
code
has
Fire Authority Level
access by default
.
•

Other users can be granted the Fire Authority Level by system and partition master
users
.
•

System master can provide partition masters with Fire Authority. If partition masters have Fire Authority,
they can grant the Fire
Authority Permission to other users of that partition along with System master.

•

Fire sounders can only be silenced by a Fire Authority Level user.

•

Fire alarms can only be cleared by a Fire Authority Level user
and from any partition.

•

Burglar sounders can be silenced by any user with access to the relevant partition(s).

•

Burglar alarms can be cleared by any user with access to the relevant partition(s).

•

If Fire and Burg alarms are present in a system, the user having Fire Authority can clear the fire alarm.
If that user has access to the
burg
lar
alarm partition
(s)
those are
cleared automatically when
code + off is entered (when clearing a fire alarm).

1.

First code + off: sounders of fire and burg alarms are silenced for the partition the user has access. But non accessible
partitions burg sounders continue.
2.

Second code+ off
clears the fire alarm and all accessible partition's burglar alarms. Non
-accessible partition's burglar alarms
continue
.
•

If new alarms occur after silencing an initial alarm but before clearing the alarm, the sounders continue.
•

All CO Alarms will behave exactly same as Fire Alarms VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

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Table of Contents


System Operation
(Continued)

Disarming / Canceling an Alarm

Anytime an alarm occurs, two disarm commands are required. The first will silence all sounds while the second disarm command
will
clear alarm memory. There are several ways to disarm the system from any alarm:
•

From a keypad, type in a valid user code +
. To disarm the second time, type in a valid user code +
.
•

From a touchscreen, type in a valid user code on the displayed keypad. To clear alarm memory, touch the keypad icon to displ
ay the
keypad again and type in a valid code again.

If the alarm signal has been sent, the Cancel signal will be sent once the first disarm is entered. If the Abort Window is enabled (30
seconds by default) and the system is disarmed from an alarm before the abort window expires, no signals are sent.

Emergency
Panic Keys / Icons

The system features three Emergency Panics for 24
-hour silent, audible, fire or medical alarms. The Emergency Panic
buttons can be
used to manually initiate their respective alarms and send their reports to the Central Station. These functions are identif
ied by the
system on the
keypads and touchscreens as follows:

VISTAHPKP/
PRO
SIX
LCDKP

There are 3 ways to activate an Emergency Panic alarm:

1.

Press the Panic button and within 10 seconds press the desired Emergency button (Fire,
Police, Medical
/ Personal
).
2.

Press desired Emergency button and within 10 seconds press the Panic button.

3.

Press desired Emergency button and within 10 seconds press the same key.

NOTE:
Only the programmed Emergency keys will light up when the Panic key is pressed. If
the Emergency key does not light up, it is not programmed.
Zone

Emergency Keys


995

Fire


999

Police


996

Medical

/
Personal


PROWLTOUCH
/PROWLTOUCHC

To activate an Emergency Panic alarm:

1.

Touch the Panic Icon located in the bottom left
corner of the screen.

2.

Within 10 seconds, touch the desired Emergency Icon (Fire, Police, Medical
/ Personal
)
NOTE:
Only the programmed Emergency Icons will be displayed. If it is not displayed, it is not
programmed.

Zone

Emergency Keys


995

Fire


999

Police


996

Medical

/
Personal


Event Log

The Control Panel’s event log is capable of recording and displaying up to
10,000 system events. These events are stored locally in the
Control Panel, in chronological order, and transmitted to the Central Station. When the maximum number of events is reached i
n the
Event Log, the system will overwrite the oldest event as new events come in. The type of events that can be recorded is selectable via
Alarm
Net
. The event log can be viewed through the touchscreens by navigating to T
ools
, enter the Master Code, then select E
vents
.
Refer to the Control Panel’s User Manual for additional information. The Events and CID Codes displayed vary per the options that are
programmed. The tables below provide definitions of the events/codes that may be transmitted to the Central Station and/or di
splayed
by the Control Panel. Each event in the log is preceded with an “E” or a “R”. E means a new event while the R indicates the
event has
been restored.

NOTE:

In the unlikely condition that the backup battery becomes fully discharged when AC power is lost, a low battery condition wil
l
occur before completely discharging. Any system activity performed after the low battery notification will not be saved in t
he
event log. Additionally, the control will revert to the status condition as before the low battery notification.
VISTAH3/VISTAH3CN
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63

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System Operation
(Continued)

Contact ID
®
Event Log
Codes

* An E
373 Fire Trouble will be generated anytime a fire zone goes into trouble
. This will happen if a wired zone has an open condition.
For wireless zones, a tamper or missing check
-in will cause this and will not show as an E383 nor E381.
The best way to find out which
one it is, is by the timing. A missing check
-in will happen at a 4
-hour interval, starting from the last system reset, whereas a tamper may
have a more random timing.

CID Code

Definition

Event Log Display

100

Medical Alarm

Medical Alarm

110

Fire Alarm

Fire Alarm

120

Panic Alarm

Panic Alarm

121

Duress Alarm

Duress Alarm

122

Silent Alarm

Silent Alarm

123

Audible Alarm

Audible Alarm

131

Perimeter Alarm

Perimeter Alarm

132

Interior Alarm

Interior Alarm

134

Entry/Exit Alarm

Entry/Exit Alarm

135

Day/Night Alarm

Day / Night Alarm

137

Sensor Tamper Alarm

Tamper Alarm

143

Base Unit &
Key
pad Failure


145

Base Unit &
Key
pad Tamper

Exp Module Tamper

146

Silent Burglary Alarm

Silent Burglary

150

24
-
Hour Non
-
Burglary Alarm

24 Hr Non
-
Burglary Alarm

162

Carbon Monoxide Alarm

CO Alarm

301

AC Loss
Trouble

AC Loss

302

Low System Battery Trouble

System Low Battery

305

System Reset Trouble

System Reset

308

System shutdown


309

Battery

Test Failure

Battery Test Fail

311

Battery Discharged or Not Installed

Battery Dead/Missing

316

System
Tamper

System Tamper

330

System Peripheral Trouble


333

Expansion Module Failure

Exp Module Failure

338

Expansion Module Battery Failure

Exp Module Batt. Failure

341

Base Unit &
Key
pad Tamper Trouble

Cover Tamper

344

RF Jam Detected

RF Jam
Detect

350

Communication Path Trouble

Comm. Path Trouble

353

Cellular Communication Transmitter Trouble


354

Failure to Communicate Event

Failure to Communicate

372

Sensor Faulted




373

*

Fire Trouble

Fire Trouble

374

Exit Error Alar
m

Exit
Error Alarm

378

Cross Zone Trouble

Cross Zone Trouble

380

Sensor Trouble

Sensor Trouble

381

Loss of RF Supervision Trouble,

Superv Loss
-
RF

383

Sensor Tamper Trouble

Sensor Tamper

384

RF Low Battery

RF Low Battery
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Table of Contents


System Operation
(Continued)

Contact ID
®
Event Log Codes
(Continued)

CID Code

Definition

Event Log Display

385

Smoke Detector High Sensitivity Trouble

High Sense

386

Smoke Detector Low Sensitivity Trouble

Low Sense

394

Carbon Monoxide End of Life

Carbon Monox End of Life

401

Armed Away / Max by User

R401
-

Arm Away

/ Maximum

E401
-

Disarmed

406

Cancel

Cancel

407

System

Disarmed Remotely

Disarmed Remotely

408

Quick Arm
Away

Quick Arm

412

Download Okay

Download OK

441

Armed Stay / Instant by User

R441
-

Arm Stay

/ Instant

E441
– Disarmed from Stay

Quick Arm
–

Stay / Instant

459

Recent Close

–

Alarm within 5 minutes of arming

Recent Closing

461

Wrong Code Entry

–

Keypad Lockout

Wrong Code Entry

570

Zone/Sensor Bypass


Zone Bypass

571

Fire Zone Bypass

Fire Bypass

573

Burglary Zone Bypass

Burg
Bypass

601

Manual Trigger Test Start

Manual Trigger Test Start

602

Periodic Test Report


Periodic Test Rep

607

Walk Test Mode Start

Walk Test Start

623

Event Log 90% Full

Event Log 90% Full

627

Programing Mode Entry

Program Mode Entry

628

Programing Mode Exit

Program Mode Exit

654

System Activity

System Activity

Central Station Messages

The following Contact ID messages are sent by the Control Panel’s cellular and internet communicator for the conditions listed.

Alarm Condition

Alarm Code

Restore Code

Power On / Reset

E339 00 950


Primary Communication Path Supervision

E350 C0 951

R350 C0 951

Secondary Communication Path Supervision

E350 C0 952

R350 C0 952

Communications Failure

E359 00 950

R359 00 950

Communications Failure Reminder

P359 00 950


New Registration

E360 00 000


Authorized Substitution Registration

E361 00 000


Unauthorized Substitution Registration

E362 00 000


Test

5555 55 559


VISTAH3/VISTAH3CN
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-


System Operation
(Continued)
Keypad Tamper Lockout

When there are 30 numeric keys (0
-9) entered within a 15
-minute window and a valid command is not executed, the system stops
processing additional numeric key presses for 15 minutes.

•

Any numerical key press during the lockout generates a beep.
•

In a partitioned system, keypads changed to a locked-
out partition (GOTO command) will be locked out in that partition for the
duration of that partition’s lock out period.

•

When a 15
-minute lockout window occurs, a message (Event 461 “Wrong Code Entry”) is transmitted to the Central Station and
entered in the Event Log.

•

When the 15
-minute lockout window expires, a Restore message is sent to the Central Station and entered in the Event Log.


NOTES:

•

The display is cleared when the time expires, or the lockout is terminated by either an Alarm occurring or Entry Time beginni
ng.

•

Power cycle of the panel will clear this and allow normal keypad operation.

•

Applies to all Alpha and Fixed English keypads, and Touchscreens.

•

Touchscreens will not process commands.

•

RF fobs will work during a keypad lockout.

•

Duress codes will not operate during a lockout.

Keypad Displays

VISTAHPKP
/PROSIXLCDKP

Keypad

PROH-051-V0
2
3
4
6
7
8
9
0
SCROL
L
SELECT
MAX
BY
PASS
READY
CHIME
CODE
INS
TANT
1
OFF
5
TEST

PROWLTOUCH/PROWLTOUCHC Display

Panel is Locked
Your panel has been temporarily locked du to multiple PIN attempts.
PROH-050-V0
CLOSE
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Table of Contents


Testing the System

TO THE INSTALLER

Regular maintenance and
inspection (at least annually) by the installer and frequent testing by the user are vital to continuous satisfactory operati
on
of any alarm system.

The installer should assume the responsibility of developing and offering a regular maintenance
program to the user as well as acquainting the user
with the proper operation and limitations of the alarm system and its components parts. Recommendation must be included for
a specific program
of frequent testing (at least annually) to ensure the system’s proper operation at all times.

The following test modes can be initiated by keypad or touchscreen command:

•

Comm. (Communication) Test
•

Sensor
Test

•

Normal Mode
Test

•

Armed System Test


IMPORTANT:


Notify
the Central Station to put the account on test so t
hey do not dispatch authorities
.
Communications Test
s
This can be tested locally from the touchscreen keypad or AN360. From the
PROWLTOUCH
/PROWLTOUCHC
Touchscreen, navigate to
Tools


enter the
Installer
Code or Partit
ion Master Code

System Tests

Test Communicator
. From this screen there are four
options to choose from:

a.

Test Wi
-Fi
b.

Test Ethernet

c.

Test Cellular

d.

Test All

NOTE
S:

•

When using internet, the Control Panel supervises the physical connection to the network router. This is called the Wi-
Fi/Ethernet
Fault time. If no network traffic for the programmed amount of time, the panel will provide a trouble display
. This trouble condition
will automatically clear from memory once the connection is restored.

•

Communication Tests can only be initiated from partition 1.

Walk Test Mode
Alarm signals will not be sent during Walk Test Mode.
1.
Walk
Test can be initiated from keypads
, touchscreens
or from AlarmNet
360 website
.

2.
From the PRO
SIX
LCDKP
Keypads
, type in the
Installer Code
or Partition Master C
ode +
5 + 1. Each
keypad will emit a periodic beep
once
every minute as a reminder that it is still in Walk Test mode.

3.
From the PROWLTOUCH
/PROWLTOUCHC
Touc
hscreen
, navigate to
Tools


enter the Installer
Code or Partition Master Code


System Tests

Test Sensors
.

4.
Upon entering Walk Test,
the Bell and
all key
pads (excluding touchscreens) will sound for 2 seconds.

5.
Fault
each
zone (
wireless keys, doors, windows, motion detectors, etc.)
and liste
n for the Chime beeps from the keypads
and
touchscreens. All protection zones
and wireless keys
will Chime in Walk Test mode. The touchscreens will also annunciate the
zone’s Voice Descriptor.
Identification of each faulted protection point should appear on the display, and clear when the zone is
physically
restored
.

6.
To exit Walk Test Mode,
simply type in a disarm command
on any keypad or touchscreen or it will timeout and exit automatically
after 4 hours.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

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67

-


Testing the System
(Continued)

Normal Mode Test

With the system in the disarmed state, check that all zones are physically restored with no faults on the system. If the system
is “not
ready” check the keypads or touchscreens for the faulted zone(s). Restore the faulted zone(s) so that the “Status” LED lights
green.
Fault and restore every sensor individually to assure that the zones will fault and restore properly from the keypads and tou
chscreens.

Armed System Test

Alarm
signals
will be sent to the Central Station during the following test.

1.

Arm
the system and
activat
e zones
. Keep in mind that the Swinger
Shutdown
is defaulted at 2 report
s per armed period
(selectable
1-6) , so only the first 2 signals will be sent no matter how many zones were activated
. Disarm the system twice to clear alarm
memory and re-
arm the system to test additional zones.
The Abort Window is set to 30 seconds
(selectable None
–45 seconds)
,
which means
the
Control
Panel
will
wait this amount of time before
send
ing
the alarm signals
after the alarm is initiated
. If
disarmed before the Abort Window time expires, no signals are sent.

NOTE:
Swinger Shutdown
and Abort Window
do not apply to
24hr zones such as Fire
, Carbon Monoxide, and Emergency keys
(Panic
s).
2.

Initiate each
of the
keypad
’s Emergency
keys
to ensure
proper
operation and reports to the central station.
If the system has been
programmed for silent emergency, there will be no audible alarms or displays, but a report will be sent to the Central Statio
n.
3.

Notify the Central Station when all tests are complete
and verify the reports
with them.
Step 5 –
Commission

Commission the system through AN360, send the Welcome Emails from Total Connect 2.0 and train the Customer on the proper use of
the ProSeries Hybrid Security/Fire System.
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Table of Contents


Specifications

Dimensions
................................
................................
.............................

10.44” W x 12.2” H x 3.5” D (265.2mm x 309.9mm x 87.7mm)
Electrical

................................
................................
....

14.3
VDC,
2.65
A from plug
-
in power supply, Par
t No.
R
300
-
1
213
1 or
R
300
-
1
213
1
-
CAN

................................................................................................................................................................................................................
(Canada)

Alarm Sounder
...........................................................
10.5
-13.8VDC, 2.0 Amp output (with battery installed) can drive 12V Bell or 702 Siren

Auxiliary Power Output

................................
................................
................................
................................
............

10.5
-
13.8VDC,
950
mA max.

Backup Battery
...........................................................................................
12VDC, 7AH (sealed lead acid type). Charging Voltage: 13.65VDC

Communication Formats
..........................................................................................................................................................
4-digit Contact ID

Zone Resistance Tolerance
................................
2k ohms with ±300 ohms tolerance.
NOTE:
VISTAHEXPHW
requires 2.2K ohm resistors

Agency Listings

•

Household Fire Warning System Units [UL985:2015 Ed.6+R:12Jul2018]

•

Household Burglar
-
Alarm Units [UL1023:2017 Ed.7]

•

Commercial Premises Security Alarm
Units and Systems [UL2610:2021 Ed.2+R:31Jan2023]

•

Home Health Care Signaling Equipment [UL1637:2017 Ed.5]

•

General
-
Purpose Signaling Devices and Systems [UL 2017:2008 Ed. 2 +R:27Jan2016]

•

Standard for Control units, Accessories and Receiving Equipment for Intrusion Alarm Systems [ULC S304:2016 Ed.3+R1;R2]

•

Control Panel Standard
–

Features For False Alarm Reduction [ANSI/SIA CP
-
01:2014]


Contacting Technical Support

PLEASE, before you call Technical Support, be sure you:

• READ THE INSTRUCTIONS!

• Check the Troubleshooting section, starting on the next page, to assist with various issues.

• Note the proper model number of this product, and the version level (if known) along with any documentation that came
with the product.

• Note your customer number and/or company name.


Having this information handy will make it easier for us to serve you quickly and effectively.

Resideo Technical Support

................................
................................
.

1
-
800
-
645
-
7492

or 1
-
877
-
667
-
8324 (Canada)

AlarmNet Technical Support
...............................................................
1-800
-222
-6525

Hours of Operation
..............................................................................
Monday
– Friday: 8:30am –
8:30
pm EST

MyWebTech:

................................
................................
.......................

https://mywebtech.honeywellhome.com/


VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
Table of Contents

-

69

-


Regulatory Agency Statements
Federal Communications Commission (FCC)
& ISED Statements

The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual.
Unauthorized changes or modifications could void the user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT

This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following stat
ement for your
information:

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordanc
e with the manufacturer's
instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the
limits for a Class B
computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable prot
ection against such
interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

•
If using an indoor antenna, have a quality outdoor antenna installed.

•
Reorient the receiving antenna until interference is reduced or eliminated.

•
Move the radio or television receiver away from the receiver/control.

•
Move the antenna leads away from any wire runs to the receiver/control.

•
Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch cir
cuits.

•
Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES
-003.

Cet appareil numérique de la classe B est conforme à la norme NMB
-003 du Canada.

FCC ISED Statement

This device complies with Part 15 of the FCC Rules, and ISED’s license
-exempt RSSs. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause
undesired operation.

Cet appareil est conforme à la partie 15 des r
ègles de la FCC et exempt de license RSS ISED
. Son fonctionnement est soumis aux conditions
suivantes: (1) Cet appareil ne doit pas
causer d’interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les
interférences causant une réception indésirable
.

Responsible Party / Issuer of Supplier’s Declaration of Conformity: Resideo Technologies Inc., 2 Corporate Center Drive., Mel
ville, NY 11747, Ph: 516
-577
-2000.


Agency Notices

1.
For Residential Burglar Alarm installations with line security, total exit delay time must not exceed 60 seconds. For Burglar
Alarm installations
without line security,
total exit delay time must not exceed 120 seconds.

2.
Periodic testing must be at least every 24 hours.

3.
Remote downloading without an alarm company technician on-
site (unattended downloading) is not permissible for ETL installations.

4.
As SIA limits for delay of alarm reporting and sounding can exceed UL Standard limits for commercial and residential applicat
ions, the
following requirements per UL681 are provided:


The maximum time that a control unit shall be programmed to delay the transmission of a signal to a remote monitoring location, or to delay
the energizing of a local alarm sounding device to permit the alarm system user to enter and disarm the system, or to arm the
system and exit
shall not exceed:


a)
60 seconds for a system with standard line security or encrypted line security,


b)
120 seconds for a system without standard line security or encrypted line security, or


c)
120 seconds for a system that does not transmit an alarm signal to a remote
monitoring location.



RF
Exposure Warning

The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 7.8 in (20 cm) from all persons and
must not be co
-located or operated in conjunction with any other transmitter except in
accordance with FCC and ISED multi
-transmitter
product procedures.

Mise en Garde

Exposition aux Frequences Radio:
La/les antenne(s) utilisée(s) pour cet émetteur doit/doivent être installée(s) à une distance de
séparation d'au moins 20 cm (7,8 pouces) personne et ne pas être située(s) ni fonctionner parallèlement à tout autre transmetteur ou
antenne, excepté en conformité avec les procédures de produit multi transmetteur FCC et ISED
s.


IMPORTANT NOTES ABOUT EXTERNAL ANTENNAS

If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional installer.

TO THE INSTALLER

PROLTE
-A: The external antenna gain shall not exceed 6.63 dBi for 700MHz and 850MHz, 6.0 dBi for 1700MHz and 8.5 dBi for
1900MHz.
Under no
conditions
may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC Parts 22H, 24E, and 27.
PROLTE
-V: The
external antenna gain shall not exceed 6.94 dBi for 700MHz, 6.0 dBi for 1700MHz, and 9.01 dBi for 1900MHz. Under no conditio
ns
may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC parts 22H, 24E, and 27.

PROLTE
-CN
: The external antenna gain shall not exceed 6.63 dBi for 700MHz,
6.0 dBi for 1700MHz and
8.51 dBi for 1900MHz. Under no conditions
may an antenna gain be used that would exceed the ERP and EIRP power limits as specified
IC RSS
-
130, RSS
-
132, RSS
-
133, and RSS
-
139
.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
-

70

-

Table of Contents



WARNING

THE LIMITATIONS OF THIS ALARM SYSTEM

While this System is an
advanced design security system, it does not offer guaranteed protection against burglary, fire or other emergency. Any alarm

system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example:

•
Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm
warning device.

•
Intrusion detectors (e.g., passive infrared detectors), smoke detectors, and many other sensing devices will not work without
power. Battery
-
operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices p
owered solely by AC will
not work if their AC power supply is cut off for any reason, however briefly.

•
Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signal path has been
recently checked during a weekly test, blockage can occur if a metal object is moved into the path.

•
A user may not be able to reach a panic or emergency button quickly enough.

•
While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate or provide early
warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal Emergency Management Agency. Some
of the reasons smoke detectors used in conjunction with this System may not work are as follows. Smoke detectors may have be
en improperly
installed and positioned. Smoke detectors may not sense fires that start where smoke cannot reach the detectors, such as in c
himneys, in walls,
or roofs, or on the other side of closed doors. Smoke detectors also may not sense a fire on another level of a residence or building. A second
floor detector, for example, may not sense a first floor or basement fire. Finally, smoke detectors have sensing limitations.
No smoke detector
can sense every kind of fire every time. In general, detectors may not always warn about fires caused by carelessness and saf
ety hazards like
smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, ch
ildren playing with
matches, or arson. Depending on the nature of the fire and/or location of the smoke detectors, the detector, even if it operates as anticipated, may
not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.

•
Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation manual. Passive
Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection, and intrusion can
only be detected in
unobstructed areas covered by those beams. They cannot detect motion or intrusion that takes place behind walls, ceilings, fl
oors, closed doors,
glass partitions, glass doors, or windows. Mechanical tampering, masking, painting or spraying of any material on the mirror
s, windows or any
part of the optical system can reduce their detection ability. Passive Infrared Detectors sense changes in temperature; however, as the ambient
temperature of the protected area approaches the temperature range of 90° to 105°F (32° to 40°C), the detection performance c
an decrease.

•
Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the othe
r side of closed or
partly open doors. If warning devices are located on a different level of the residence from the bedrooms, then they are less
likely to waken or alert
people inside the bedrooms. Even persons who are awake may not hear the warning if the alarm is muffled by noise from a stereo, radio, air
conditioner or other appliance, or by passing traffic. Finally, alarm warning devices, however loud, may not warn hearing
-impaired people.

•
Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or tem
porarily out of
service. Telephone lines are also subject to compromise by sophisticated intruders.

•
Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselves
from the
emergency situation. In the case of a monitored alarm system, authorities may not respond appropriately.

•
This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to la
st as long as 10 years,
the electronic components could fail at any time.

The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This alarm system should be
tested weekly to make sure all sensors and transmitters are working properly. The security Key
pad
(and remote
Keypad
) should be tested as well.

Wireless transmitters (used in some systems) are designed to provide long battery life under normal operating conditions. Longevity of batteries may
be as much as 4 to 7 years, depending on the environment, usage, and the specific wireless device being used. External factor
s such as humidity, high
or low temperatures, as well as large swings in temperature, may all reduce the actual battery life in a given installation. This wireless system, however,
can identify a true low battery situation, thus allowing time to arrange a change of battery to maintain protection for that
given point within the system.

Installing an alarm system may make the owner eligible for a lower insurance rate, but an alarm system is not a substitute fo
r insurance. Homeowners,
property owners and renters should continue to act prudently in protecting themselves and continue to insure their lives and
property.
We continue to develop new and improved protection devices. Users of
alarm systems owe it to themselves and their loved ones to learn about these
developments.


Warning:
this unit includes an alarm verification feature that will result in a delay of the system alarm signal from the indicated ci
rcuits. The
total delay (control unit plus smoke detectors) shall not exceed 60 seconds. No other smoke detector shall be connected to these circuits
unless approved by the local authority having jurisdiction.


Avertissement:
Cette unité peut être programmée pour utiliser une fonction de vérification d’alarme d’incendie qui entraîne un délai dans la
signalisation des alarmes provenant des circuits dédiés à l’incendie. Le délai total (unité de commande et détecteurs de fumée) ne doit pas
dépasser 60 secondes. Aucun autre détecteur de fumée ne doit être raccordé à ces circuits sans l’approbation des autorités co
mpétentes
locales.

Note
:
Each protected circuit within this control is supervised.
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

Table of Contents

-

71

-


NOTES
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

72

-

Table of Contents


NOTES
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

Table of Contents

-

73

-


NOTES
VISTAH3/VISTAH3CN
Security System Installation and Setup Guide

-

74

-

Table of Contents


NOTES


VISTAH3/VISTAH3CN
Security System Installation and Setup Guide
Table of Contents

-

75

-


Summary of Connections

PROWIFIZW MODULE
PRO
LTE MODULE
VIS
TAH
TKVRWL MODULE
2-WIRE SMOKE D
ETE
CT
ORS
System Sensor Model No.
2WT
-B
2W
-B
Detec
tor
Type
Pho
toelectric
Pho
toelectric
w/heat sensor
CONNE
CT
AN 820 OHM
RESIS
TOR
ACROSS
THE
L AS
T EXTER
NAL
SOUNDER AS SHOWN
BY
THE D
OT
TED LINE.
EXTER
NAL A
L ARM SOUNDER
820 OHM
EOL
RESIS
TOR
OBSERVE
PO
LARI
TY
DO N
OT
CONNE
CT
THE RESIS
TOR DIRE
CT
LY T
O THE A
LARM OUTPU
T TERMI
NALS!
PROH-007-V0
TO L
TE S
LOT
1
TO WiFi / Z
WA
VE S
LOT
2
EXT
INT
Z1-
Z1+
Z2
GND
GND
Z3
GND
Z4
Z5
AUX
Z6
GND
GND
Z7
Z8
GND
BELL
B
AUX
A
DC-
DC+
EGND
TRIGGER 2
BAT
TE
RY POWER LED
HI
LO
ZONE 2
2000
OHMS
EOLR
ZONE 1
2000
OHMS
EOLR
HI
HI
LO
LO
HI
LO
2000
OHMS
EOLR
ZONE 3
2000
OHMS
EOLR
ZONE 4
HI
HI
LO
LO
2000
OHMS
EOLR
ZONE 5
2000
OHMS
EOLR
ZONE 6
HI
HI
LO
LO
2000
OHMS
EOLR
ZONE 7
2000
OHMS
EOLR
820
OHMS EOLR
ZONE 8
EA
RTH
GROUND
R300-12131
(R300-12131-CAN
FOR CA
NAD
A)
14.3 VDC, 2.65A
POWER SUPP
LY
TO 110
VAC
UNSW
ITCHED
OUTL
ET
(24HR)
DC
+
DC
-
DC+
DC -
RJ-45
CONNE
CT
OR
TAMPER
SW
ITCH
AUXIL
IARY
, BELL, & OPEN/C
LOSE LED
RUN LED (BLE &
TABL
ET P
AIRING)
IBUS LED
NOT
USED
BLA
CK
RED
REC
HARGEABLE B
AT
TE
RY
(12
V, 7AH)
SEALED LEAD
ACID
TYPE
TO I
NTERN
ET
CONNE
CTION
GND
AUX
SLOT
3
GENERAL
SLOT
2
WiFi / Z
WA
VE
SLOT
1
LTE
AC POWER LED
AUX OUTPU
T LED
NOT
USED
BL
ACK: KEY
PAD GND (-) RETURN
YEL
LOW: KEY
PAD i BUS B
RED: KEY
PAD POWER (+)
PROH
LCDKP
HARDWIRED
KEY PAD
WEEKLY
TESTING IS REQUIRED
TO
ENSURE PROPER OPER
ATION OF
THIS
SY
STEM. IN ADD
ITION,
THIS S
YSTEM
MUS
T BE CHECKED
BY A
QU
ALIFIED
TECHNIC
IAN
AT
LEAS
T
ONCE EVE
RY
THREE (3) YEARS.
BATT
+
BATT
-
12V
GND
TRIGGER 1
NO
TE:
EA
CH PR
OTE
CTED
CIRCU
IT W
ITHIN THIS
CO
NTROL IS SUPE
RVISED
WARNING:
THIS UN
IT INC
LUDES AN A
LARM VERIFIC
ATION
FE
ATURE
THAT
WILL RESU
LT IN A DE
LA
Y OF
THE S
YSTEM A
LARM
SIG
NAL FROM
THE INDIC
ATED CIRCU
IT S.
THE
TO
TAL DE
LAY
(CO
NTROL UN
IT PLUS SMOKE D
ETE
CT
ORS) S
HALL N
OT
EXCEED
60 SECONDS. NO
OTHER SMOKE D
ETE
CT
OR S
HALL BE
CONNE
CTED
TO
THESE CIRCU
IT S.
AVE
RTISSEME
NT:
CET
TE UN
ITÉ PEU
T Ê
TRE PROGRAMMÉE POUR
UTILISER UNE FON
CTION DE VÉRIFIC
ATION D
’AL
ARME
D’INCENDIE QUI E
NTRAÎNE UN DÉ
LAI
DANS
LA SIG
NALIS
ATION
DES A
LARMES PR
OVE
NANT
DES CIRCU
IT S ÉDIÉS À
L’INCENDIE.
LE DÉL
AI
TO
TAL (UN
ITÉ DE COM
MANDE
ET
DÉTE
CTEURS DE
FUMÉE) NE DO
IT P
AS DÉ
PASSER 60 SECONDES.
AUCUN
AUTRE
DÉ
TE
CTEUR DE FUMÉE NE DO
IT Ê
TRE R
ACCORDÉ À CES
CIRCU
IT S.
TRIGGER OUTPU
T 1: 20mA
MAX
TRIGGER OUTPU
T 2: 20mA
MAX

VISTAH3/VISTAH3CN
RESIDENTIAL BURGLAR AND FIRE ALARM CONTROL PANEL


NOTES:

Connection of the fire alarm
signal

to a fire alarm headquarters or a Central Station shall be permitted with the
approval of the local authority having jurisdiction. The Burglar alarm signal shall not be connected to a police emergency

number. The system must be checked by a qualified
technician

once every three years.




The product should not be disposed of with other household waste. Check for the nearest authorized collection centers or
authorized recyclers. The correct disposal of end-
of-life equipment will help prevent potential negative consequences for
the environment and human health.


Training, Documentation and Technical Support

PLEASE, before you call Technical Support, be sure you:

READ THE INSTRUCTIONS AND VIEW THE INSTRUCTIONAL VIDEOS

•

Visit: mywebtech.honeywellhome.com

•

Determine that the power supply and/or backup battery are supplying proper voltages.

•

Verify your programming information where applicable.

•

Note the proper model number of this product, and the version level

(if known) along with any documentation that came with the product.

•

Note your Honeywell Home customer number and/or company name.

Keeping this information handy will make it easier for us to serve you quickly and effectively.
For technical support please call 1
-800
-645
-7492.


Instructional Videos


MyWebTech













SUPPORT & WARRANTY

For the latest documentation and online support information, please go to:

www.resideo.com
For the latest warranty information, please go to:

www.security.honeywellhome.com/warranty















Resideo Technologies, Inc

2 Corporate Center Drive

P.O. Box 9040, Melville, NY 11747

© 2024 Resideo Technologies, Inc
. All rights reserved



ÊR800-
28381A+Š

R800
-
28381A 1/24 Rev A