Honeywell Home TUXEDOW, Resideo TUXEDOWC - Updating Firmware via SD Card

Honeywell
Home

by Resideo, Technical Support • (800)645
-
7492 • Operating Hours: 8:30am to 8pm EST
Have a question? Send an email to Our Technical Support Department! Click on the link
Support3@resideo.com


1

10/26/2020

Updating the Firmware on the
TUXEDO
W
/WC

Touchscreen
using a Micro
-
SD card


1.

We first recommend
checking

the current revision of firmware installed on the
TUXEDO
W
/WC
. To do
this, from the home screen press the

icon, then the
“System info” icon. The current firmware
installed
will be displayed.

We also
recommend doing this again once the new firmware has been installed to ensure
the update was applied.

We also recommend the
system be in a
“R
eady

To ARM”

state.





2.

Download the latest Firmware from






Honeywell
Home

by Resideo, Technical Support • (800)645
-
7492 • Operating Hours: 8:30am to 8pm EST
Have a question? Send an email to Our Technical Support Department! Click on the link
Support3@resideo.com


2

10/26/2020



3.

Create a directory on the micro
-
SD card called “dload”.

Take the
“
zipped
”
firmware file

and place on a micro
-
SD card in
the

directory titled “dload”
.

“Note
:

supported size micro
-
SD
/SDHC

is 8GB to
32
GB”


4
.

Insert the micro
-
SD into the slot of the
TUXEDOW
/WC

located on the left side
.



Note: The
gold contacts of the micro
-
SD should face the back of the
TUXEDO
.











Honeywell
Home

by Resideo, Technical Support • (800)645
-
7492 • Operating Hours: 8:30am to 8pm EST
Have a question? Send an email to Our Technical Support Department! Click on the link
Support3@resideo.com


3

10/26/2020



5
.

Once the micro
-
SD is inserted into the
TUXEDOW
/WC
, the keypad will autoload
the file and prompt if the upgrade
is to

be performed or not.




6.

Press OK and the file will start to install.





Honeywell
Home

by Resideo, Technical Support • (800)645
-
7492 • Operating Hours: 8:30am to 8pm EST
Have a question? Send an email to Our Technical Support Department! Click on the link
Support3@resideo.com


4

10/26/2020




7.

Once the system update has occurred. The
TUXEDO
W/WC

will again return to
the following screen.
P
ress “Cancel”
and r
emove the micro
-
Sd card from the left
side of the
TUXEDO
W
/WC
. We recommend performing step 1 again to ensure
the firmware update was performed.