IQ Pro - HS2TCHP(N) Touchscreen Keypad Update

IQPRO
–

HS2TCHP(N) UI Update

1

of
1



December

2023



The NEO touchscreen

User Interface (UI)

on the
HS2TCHP
(N)

(v1.39 or lower) must be
updated when using t
h
e

touchscreen

on
the
I
QPRO panel.


(If the part number is
HS2TCHPRO (v1.40 or higher) the touchscreen will not work on the IQPRO panel.)



To update the HS2TCHP
(N)

for

use

on

the

IQPRO
, please

follow the

steps below:

Step 1:

Download the UI update files from:

•

https://www.dropbox.com/s/uuleaamv8z1odj4/HS2TCH%20Upgrade%20
-
%20IQ%20Pro.zip?dl=0&file_subpath=%2Fsd_fwu_iqpro_with_logo

Step 2
: Unzip and save the
three files to a blank SD card
.

➢

Tech Tip:

Reformat

an empty SD
c
ard as Fat32
.

SD card size
:

32 GB max
.


Step 3:

Place the files in the base directory of the SD card
.

Step 4:

Insert the SD card into the bottom of the NEO Touchscreen
.

Step 5:

Tap the ‘Options’ icon on the right side of the screen
.

Step 6:

Tap ‘Installer Menu’
.

Step 7:

Enter the IQPRO’s Installer/Dealer code (defaults were 1111/2222)
.

Step 8:

Tap ‘Keypad Programming
’
.


Step 9:

Tap ‘Firmware Upgrade’
.

Step 10:

Proceed
and
finalize

the
f
irmware update.

➢

Tech Tip:

W
hen complete, the HS2TCHP will have the ‘IQPanel’ logo at the top


right
-
hand corner
,

instead of

the

‘DSC’

logo
.


➢

Tech Tip:

To utilize the HS2TCHP(N) on the I
QPRO panel, the
UI
firmware must



be
updated.

Once the HS2TCHP(N) has been updated, it cannot be


used
on a NEO control panel.


➢

Tech Tip:

DO NOT remove the
HS2TCHP(N)
from
its

backplate with the SD card


in place.

Or y
ou too
,

will damage the
card slot

of the keypad.