Lyric Thermostat - Total Connect 2.0 Enrollment Guide

Lyric Thermostat
Enrollment
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Compatibility
• 24V thermostat
• Common Wire and No-Common
Wire Installs
– No-common w ire install uses Phantom
Power (power stealing)
– Power Transformation harvests power
from both the heating and cooling
circuits (if available) and stores power
in a capacitor
– Packed w ith AAA Lithium battery for
out of box sequence and phantom
power back up

• K terminal for installs w ith Wire
Saver M odule
– THP9045A1023
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Compatibility
• System Applications
– 3 heat 2 cool heat pump
• Air to Air
• Geothermal
• Dual Fuel
– 2 heat 2 cool conventional

• One universal set of terminals for
Indoor Air Quality (IAQ) control
(U1a U1b)
– 1 or 2 w ire IAQ devices
– Humidification, Dehumidification or
Ventilation
– Control IAQ devices through the app

• Wi-Fi Enabled
– 2.4GHz, 802.11 b/g/n home routers
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Getting Started

• Detailed Installation Videos
http://Lyric.Honeywell.com/installation/
–
–
–
–
–
–

Identifying your home heating and cooling system
Removing your existing thermostat
Installing your Lyric thermostat
Connecting your Lyric thermostat
Configuring your Lyric thermostat
Personalizing your Lyric thermostat

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Getting Started

• Lyric app, used for setup and
installation.
– Apple App Store
– Google Play Store

• Customer account required.
• Required information to enroll
thermostat to the Lyric Smart
Controller.
– Home Network SSID
– Home Network Key
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Create Account

• Launch the Lyric app.
– Android
– iOS 6.0 or later
• iPhone / iPod Touch
• iPad / iPad Mini

• To create an account for the customer,
tap “Create Account”.

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Create Account

• Launch the Lyric app.
– Android
– iOS 6.0 or later
• iPhone / iPod Touch
• iPad / iPad Mini

• To create an account for the customer,
tap “Create Account”.
• Accept the license agreement.
• Enter Name, Email and Password
information, as requested.
• Tap “Create Account.
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Activate Account

• Open the Account Activation
email.
Connected-Home@alarmnet.com

• Tap “Activate Account”.

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Activate Account

• Open the Account Activation
email.
Connected-Home@alarmnet.com

• Tap “Activate Account”.
• Confirmation of account activation

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Login

• Return to the Lyric app.

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Adding Thermostat

• Return to the Lyric app.
• Tap “Add Thermostat”.

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Adding Thermostat

• Return to the Lyric app.
• Tap “Add Thermostat”.
• Tap “Start Setup”.

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Adding Thermostat

• Return to the Lyric app.
• Tap “Add Thermostat”.
• Tap “Start Setup”.
• Tap “Skip Installation”.
– These steps assume the thermostat is
already installed and configured.

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Adding Thermostat

• Return to the Lyric app.
• Tap “Add Thermostat”.
• Tap “Start Setup”.
• Tap “Skip Installation”.
– These steps assume the thermostat is
already installed and configured.

• Tap “Start Configuration”.

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Adding Thermostat

• Return to the Lyric app.
• Tap “Add Thermostat”.
• Tap “Start Setup”.
• Tap “Skip Installation”.
• Tap “Start Configuration”.
• To reset the Lyric Wi-Fi connection,
Press and hold the weather icon on
the Lyric thermostat for 5 seconds.
– Resets the Wi-Fi connection.

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Connecting to Wi-Fi

• Start the Lyric wireless network, tap
“GO” on the Lyric thermostat.
• Tap “Next” in the app.

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Adding Thermostat

• Start the Lyric wireless network, tap
“GO” on the Lyric thermostat.
• Tap “Next” in the app.
• Connect your mobile device to the
Lyric’s Wi-Fi network.
– “Lyric Stat xx” xx is the last two digits
of the thermostats MAC ID.

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Connecting to Wi-Fi

• Start the Lyric wireless network, tap
“GO” on the Lyric thermostat.
• Tap “Next” in the app.
• Connect your mobile device to the
Lyric’s Wi-Fi network.
– “Lyric Stat xx” xx is the last two digits
of the thermostats MAC ID.

• Tap “Next” in the app.

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Connecting to Wi-Fi

• Start the Lyric wireless network, tap
“GO” on the Lyric thermostat.
• Tap “Next” in the app.
• Connect your mobile device to the
Lyric’s Wi-Fi network.
– “Lyric Stat xx” xx is the last two digits
of the thermostats MAC ID.

• Tap “Next” in the app.
• Tap “Skip” to view the configuration
and continue.
– These steps assume the thermostat is
already installed and configured.
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Page 19

Connecting to Wi-Fi

• Tap “Next” in the app, when the
Configuration Summary is
displayed.

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Connecting to Wi-Fi

• Tap “Next” in the app, when the
Configuration Summary is
displayed.
• Tap “Next” in the app to connect the
thermostat to the Honeywell
network.

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Connecting to Wi-Fi

• Tap “Next” in the app, when the
Configuration Summary is
displayed.
• Tap “Next” in the app, to connect the
thermostat to the Honeywell
network.
• Tap “Start Connecting”.

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Connecting to Wi-Fi

• Tap “Next” in the app, when the
Configuration Summary is
displayed.
• Tap “Next” in the app, to connect the
thermostat to the Honeywell
network.
• Tap “Start Connecting”.
• Locate and tap the customer’s
wireless home network.

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Connecting to Wi-Fi

• Tap “Next” in the app, when the
Configuration Summary is
displayed.
• Tap “Next” in the app, to connect the
thermostat to the Honeywell
network.
• Tap “Start Connecting”.
• Locate and select the customer’s
wireless home network.
• Tap “Next” to continue.
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Connecting to Wi-Fi

• Enter the key or password to the
customers home wireless network.
• Tap “Done”.

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Connecting to Wi-Fi

• Enter the key or password to the
customers home wireless network.
• Tap “Done”.
• Tap “Next” to initiate the connection.

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Connecting to Wi-Fi

• Enter the key or password to the
customers home wireless network.
• Tap “Done”.
• Tap “Next” to initiate the connection.
• The connection process will take a
few minutes to complete.

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Connecting to Wi-Fi

• Enter the key or password to the
customers home wireless network.
• Tap “Done”.
• Tap “Next” to initiate the connection.
• The connection process will take a
few minutes to complete.
• Next the app will walk you through
personalizing the name and
temperature settings.

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Connecting to Wi-Fi

• Enter the key or password to the
customers home wireless network.
• Tap “Done”.
• Tap “Next” to initiate the connection.
• The connection process will take a
few minutes to complete.
• Next the app will walk you through
personalizing the location and
thermostat name.
• Enter a Location Name.
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Connecting to Wi-Fi

• Enter a Thermostat Name.
– This is the name that will appear on
the Lyric Smart Controller also.

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Connecting to Wi-Fi

• Enter a Thermostat Name.
– This is the name that will appear on
the Lyric Smart Controller also.

• Tap “Next” after the names are
entered.

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Connecting to Wi-Fi

• Enter a Thermostat Name.
– This is the name that will appear on
the Lyric Smart Controller also.

• Tap “Next” after the names are
entered.
• Personalization successful will be
displayed if there are no conflicts.
• Tap “Next”.

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Connecting to Wi-Fi

• Enter a Thermostat Name.
– This is the name that will appear on
the Lyric Smart Controller also.

• Tap “Next” after the names are
entered.
• Personalization successful will be
displayed if there are no conflicts.
• Tap “Next”.
• Setup is now complete, tap “Finish”.

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Connecting to Wi-Fi

• The thermostat mode and
temperature will be displayed.
– Blue – Cool Mode
– Orange – Heat Mode

• Enrollment into the Smart Controller
is now possible.

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Enrolling a Lyric Thermostat

• Adding a Lyric Thermostat to the Smart Controller
– Login to the Total Connect 2.0 account.

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Enrolling a Lyric Thermostat

1. Select the menu icon on the right side of the Automation
section.

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Enrolling a Lyric Thermostat

2. Select “Add Wi-Fi Thermostat”.

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Enrolling a Lyric Thermostat

3. Enter the user’s Lyric login credentials.
4. Select Login.

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Enrolling a Lyric Thermostat

3. Enter the user’s Lyric login credentials.
4. Select Login.

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Enrolling a Lyric Thermostat

5. Select the desired Lyric location.

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Enrolling a Lyric Thermostat

6. Select the Lyric thermostat to be added.

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Enrolling a Lyric Thermostat

6. Select the Lyric thermostat to be added.

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Enrolling a Lyric Thermostat

• Total Connect is configuring the Lyric thermostat.

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Enrolling a Lyric Thermostat

• Lyric thermostat is now configured to work on Total
Connect 2.0

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Lyric Thermostat

• To view and control the thermostat on the Smart
Controller, tap “Automation”.

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Lyric Thermostat

• Tap “Thermostats”.

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Lyric Thermostat

• Tap the Lyric thermostat to view/control.
• It may take a few minutes for Lyric to retrieve all information.

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Lyric Thermostat

• Adjust the temperature by sliding your finger left or right
around the dial.

Adjust up/down
right/left
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Lyric Thermostat

• Tap the weather icon

, to view a weather forecast.

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Lyric Thermostat

• Tap “Back” to return to the thermostat screen.

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Lyric Thermostat

• Tap the Away icon
Savings mode.

, to set the thermostat into Away or

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Lyric Thermostat

• Select the number of hours that the home will be vacant,
and tap “Save”.

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Troubleshooting
and
FAQ
53

Page 53

Resetting the Wi-Fi
• Hold dow n the Weather
icon for about 5 seconds
• Thermostat w ill
disconnect from Wi-Fi and
go back into Access Point
M ode
• Customer w ill then need
to go through the
Configure and Connection
process again to
reconnect to Wi-Fi
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Defaulting the Thermostat

• Hold dow n the Weather
and Away icons to reset
the thermostat to factory
default
• This does not delete the
customer registration

• Thermostat w ill
disconnect from Wi-Fi and
set up options w ill be set
back to factory default

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General FAQ’s

• Thermostat Display Blank
– Check Circuit Breaker
– Check that the power switch at the heating/cooling system is on
– typically a light switch on the side of the system
– Check wiring at thermostat and equipment – wiring should match
– Make sure furnace door is closed securely
– Interlock switch on the furnace will not allow power when door is
removed

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General FAQ’s

• Lost Signal
– Check other Wi-Fi devices in the home to validate the Wi-Fi is
working properly. If the Wi-Fi is not working customer should
contact their internet service provider
– Move router closer to the thermostat to improve signal strength,
or install a repeater.
– Restart the thermostat by removing from the wall plate for 10
seconds. If thermostat does not reconnect to the router go
through Wi-Fi enrollment again

• Invalid Password
– Displayed if home Wi-Fi router password entered incorrectly
– Re-enter password
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Page 57

General FAQ’s

• No IP Address (DHCP Error)
– Displayed when home Wi-Fi router fails to provide an IP address
for Wi-Fi set up
– Thermostat may show signal strength bars
– Power cycle the Wi-Fi router
– If power cycle does not solve the issue ensure that the router is
configured for DHCP – Dynamic Host Configuration Protocol – if
customer is uncertain how to configure the router they should
contact the router manufacturer

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General FAQ’s

• No Internet Link
– Displayed if thermostat unable to reach the My Total Connect
Comfort Server
– Check internet connection
– If customer has good internet connection verify they are not
connected to a guest network provided by their Wi-Fi router.
Many guest networks have added firewall protection
– Check router settings to validate port 443 is open – contact
router manufacturer

• Did not receive activation email
– Check the junk/spam folder for email

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