MyWebTech Technical Notification #134 - PRO Series Control4 Integration & Enhanced Video Experience - Dated 9/3/25

MyWebTech

Technical Notification
#134
Technical Updates Directly


Technical Notification #1
34

9/3/2025




Subject:

PRO Series Systems Control4 Integration
& Enhanced Video
Experience

Product
s
:

PROA7

& PROA7PLUS

Control Panels


PROA7
-
FA & PROA7PLUS
-
FA

Control Panel
s



September 3
rd
, 2025

Dear Valued Customer,

Resideo is pleased to announce a new software update that offers new value
-added dealer and
end user updates to our ProSeries All
-In-
One control panels. The new features are described
b elow.

Control4 Integration

Easily integrate with Control4 advanced smart home systems** giving dealers an opportunity to
reach a new customer segment and increase their account base. From a security perspective,
users can
view

system and zone status and control the system by arming, disarming, bypassing
zones, emergency keys all by separate partitions directly from the Control4 interface. Users get
the best of both worlds, awareness and control of both their security system and

smart home
features from one centralized interface.

Enhanced VX1 Video Doorbell Experience (CAMW
-WDB)

Upon the press of the doorbell, end users can automatically see video from the doorbell camera
on their ProSeries control panel. This creates a hands
-
free experience allowing them to see who
is at the door when the doorbell is pressed. Additionally, they c
an carry on a two
-way
conversation with that person.

Multi Stream VX Series Camera Family (CAM
-WDB, CAM
-WI & CAMWE
-WO)

Up to three different people from three different locations can
view

the same video camera
feed at the same time on all of the VX series video cameras***, whether
viewing
locally at a
ProSeries control panel, the wireless keypad or remotely on
the
TC2 app.
Alternately,
you can
"
mix and match
"
to display the

stream on multiple (up to three)
ProSeries panels
,
multiple
wireless touchscreens or multiple TC2 interfaces.

***
Note
-
The VX cameras do not currently support this feature but will have a software update
coming very soon to allow this integration with ProSeries Controls. We have started shipping
panels with the new software to distribution to ensure the product is f
ully populated once the VX
cameras update is released. More information from Resideo will
follow
once the VX camera
software is released.

Technical Notification #1
34

9/3/2025


To take advantage of these new and exciting capabilities on ProSeries panels you will need the
new software revision
(03.2476.183
)

or higher on your
PROA7, PROA7PLUS,
PROA7
-
FA or
PROA7PLUS
-
FA controls.

If you already have a PROSeries Control still in the box, or if you are picking up a new one at
your local distributor, you can check the software revision label on the side of the box for
03.2476.
183

or higher. If the PROSeries control does not have the latest software, you can
upload it to 03.2476.
183

from AN360 just like you always have in the past.

For more information about these exciting new features and opportunities please contact your
local district manager or go to the following link to review the website updated Pro Series
systems collateral, including data sheets, brochures, etc.

https://www.resideo.com/us/en/pro/solutions/security/proseries
-
security/

For
a
dditional technical training information, please
visit
our Resideo Acad
emy training site by
scanning the
appropriate
UPC codes below.


Thank you in advance for your continued support of Resideo products. If you have any
questions or require further assistance, please contact your local Sales District Manager or
Customer Service/Technical Support at 1
-800
-
645
-
7492.


Sincerely,


Product Marketing Team

Resideo Technologies, Inc.