Resideo PROA7C and PROA7PLUSC - User Guide - Dated 03/21 Rev. B



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Document Transcript









PROA7
C/PROA7PLUS
C Series


User Guide




















800-2
6115B
3/21
Rev
B


IMPORTANT!

Proper Intrusion Protection

For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial
premises. This would include any skylights that may be present, and the upper windows in a multi
-level building.

In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the
Central Monitoring Station in the event that the internet connection is interrupted or not working correctly (alar
m signals are
normally sent over the Wi
-Fi and Internet network)
.

Early Warning Fire Detection

Early warning fire detection is important in a home. Smoke and heat detectors have played a key role in reducing fire
deaths in the United States. With regard
to the number and placement of smoke/heat detectors, we subscribe to the
recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72).


System Compatibility Notice

Your
Resideo
security system is designed for use with devices manufactured or approved by Resideo Technologies, Inc.,
through its subsidiary Ademco Inc. (“Resideo”), for use with your security system. Your security system is not designed for
use with any device that m
ay be attached to your security system's keypad or other communicating bus if Resideo has not
approved such device for use with your security system. Use of any such unauthorized device may cause damage or
compromise the performance of your security system
and affect the validity of your Resideo limited warranty. When you
purchase devices that have been manufactured or approved by Resideo you acquire the assurance that these devices
have been thoroughly tested to ensure optimum performance when used with yo
ur security system
.

About this Manual

This manual is will acquaint you with the system's features and benefits. It defines the components and their functions,
describes their operation, and provides clear step-
by-step instructions for normal and emergency procedures. Keep this
manual in a convenient place so that you can refer to it as necessary



i
Table of Contents



GETTING TO KNOW YOUR SYSTEM
..........................................................................................................................
1

Introduction
....................................................................................................................................................................................1

About This Guide
...........................................................................................................................................................................1

General Information
.......................................................................................................................................................................1

Features
.........................................................................................................................................................................................1

False Alarm Prevention
..................................................................................................................................................................2

The Home Scr
een
..........................................................................................................................................................................3

Status LED Indications
................................
................................
...................................................................................................3

Arming Modes and Status Displays
................................
................................................................................................................3

Me
nu
..............................................................................................................................................................................................4

Menu Features
...............................................................................................................................................................................4

OPERATING THE SECURITY SYSTEM
.......................................................................................................................
5

Understanding Your Sensors
.........................................................................................................................................................5

Adding User Codes
................................
................................
........................................................................................................6

Arming Your Single Partition S
ystem
..............................................................................................................................................7

Disarming Your Single Partition System
.......................................................................................................................................
10

Unbypassing Sensors
................................
..................................................................................................................................
10

Display & Audi
o Settings
..............................................................................................................................................................
10

Arming Your Multi
-Partitioned System
................................
..........................................................................................................
11

Alerts
...........................................................................................................................................................................................
14

Activity Log
..................................................................................................................................................................................
15

Activity Log (Continued)
...............................................................................................................................................................
16

System Information
................................
................................
......................................................................................................
17

Weather
.......................................................................................................................................................................................
17

Cameras (PROA7PLUSC Only)
................................
...................................................................................................................
18

Wi
-Fi Setup
..................................................................................................................................................................................
20

AUTOMATION
.............................................................................................................................................................
22

Introduction to Automation
...........................................................................................................................................................
22

Adding Automation Devices
................................
.........................................................................................................................
23

Removing Automation Devices
................................
....................................................................................................................
24

Scenes
................................
................................
.........................................................................................................................
26

Alexa (PROA7PLUSC Only)
................................
.........................................................................................................................
27

Bluetooth Disarm (PROA7PLUSC Only)
................................
......................................................................................................
28

MAINTENANCE
...........................................................................................................................................................
29

Software Updates
.........................................................................................................................................................................
29

Screensaver
................................
.................................................................................................................................................
29

Testing the Sensors
.....................................................................................................................................................................
30

Testing the Communicators
..........................................................................................................................................................
31

System Battery
.............................................................................................................................................................................
31

Sensor Batteries
................................
................................
..........................................................................................................
31

PROWLTOUCHC Wireless Touchscreen
................................
.....................................................................................................
32

PROSiXLCDKPC Wireless Alpha Keypad
................................
................................
....................................................................
33

Wireless Key Fobs
.......................................................................................................................................................................
35

PROSiXFOB Wireless Key Status Indications
..............................................................................................................................
35

System Users
...............................................................................................................................................................................
41

Sensor List
...................................................................................................................................................................................
43

Z-Wave Automation Devices
................................
........................................................................................................................
49

LIMITATIONS OF THIS ALARM SYSTEM
...................................................................................................................
51


ii






1
Getting to Know Your System

Introduction

Congratu
lations on your ownership of the
Resideo
PROA7
C/PROA7PLUSC
7” Touchscreen Partitioned Security
& Automation

System. You've made a wise deci
sion in choosing it, for it represents the latest in security protection technology today
. Millions
of
premises are protected by Resideo
systems.

Your new
system provides:


Four
forms of protection: burglary, fire*
, carbon monoxide*,
and emergency.


At least one Key
pad or T
ouchscreen, which provides control of system operation and displays the system’s status
.

Various sensors for perimeter and interior burglary protection
.

Automation with various Z
-Wave devices such as light switches, plug in modules, thermostats, door locks, etc.

Your system may also have been programmed to automatically send alarm or status messages over the internet or cellular
network to a Central Station
.
* Commercial installations and some residential systems may not include fire or carbon monoxide
protection
– check with your
Dealer
.
About This Guide

This
User Guide has intuitive,
step
-by-step instructions that
take
s you through many features and operations of your new Security
and Automation system. Although it can be printed, this guide is designed for optimal use with a PDF reader program
such as
Adobe Acrobat
Reader
. The illustrations in this manual may differ slightly from your system. Also, please note that the term

“Control P
anel”
is used
when referring to
your new
“PROA7
C/PROA7PLUSC
”.
General Inf
ormation

The
PROA7
C/PRO
A7PLUS
C Control
Panel
combines
a security system
and
home automation
with
an easy to use interface.
All
functions
can be operated
from the Control P
anel
or T
ouchscreen
and
many features can be
remote controlled
from
internet
-
connected smart
devices
with the use of the Total Connect 2.0 app
.
Security
functions can be operated from optional
wireless key
fobs
, Touchscreens
, and
Keypads.

Wireless
sensors provide burglary protection and smoke and
combustion
detectors provide early fire
and
carbon monoxide (CO)

warning
s.
The system monitors
sensors
and system status
to initiate alarms and generate
alerts
. It can
also
send alarm and
status messages

to
a central
monitoring
station
via the cellular
phone
network or the Internet
. Additionally, the system
can provide T
wo
-W
ay
Voice
communication with the central station
after a burglary
alarm
or emergency panic
has
been activated.

For the system to report alarms over the internet, your
Wi
-Fi network MU
ST remain powered at all times. You must
arm the
security system for it to sound
burglar
alarms.

Features

Fire Protection

Fire protection is always active when the system is operating normally and cannot be bypassed or
suspended. An alarm sounds
on all partitions if a fire condition is detected. See Fire
/ CO Alarm System
for important information about fire protection, smok
e detectors and planning emergency exit routes.

Carbon Monoxide

Carbon monoxide (CO) detectors, if installed, are always active and sound an alarm
on all partitions
if a carbon
monoxide condition is detected.
See
Fire
/ CO Alarm System

for
more
information.

Burglary
Protection

The system provides HOME (STAY) and AWAY burglary protection.

HOME
mode protects windows and exterior doors, ignoring motion detectors, allowing you to move around
inside your home without setting off an alarm.
AWAY
mode
protects the entire premises, including interior motion detectors if present.

Both modes offer an entry delay period that allows you to reenter the home without setting off an alarm.
For long periods such as vacations, the entry delay can be turned off while arming the system.


The system also allows you to
Bypass

selected sensors before arming the system.
The system also features
Chime
mode, which can alert you to the opening of protected doors and
windows while the system is disarmed.

Sensors

Each s
ensor, no matter what type, is
to
be programmed with a descriptor (Front Door, Kitchen Glass,
Living Room Motion, etc
.) by your Dealer. Anytime an alarm or an a
lert condition happens with
any
sensor, its descriptor is also
displayed.

Panic buttons

Activate police and fire alarms or emergency alerts from the control, wireless keys or remote keypad. Panic
modes can
be customized by your Dealer
.
Voice Commands

Use spoken trigger phrases to trigger system functions with Alexa. Requires setup with
your Alexa
account
and applies to the PROA7PLUS
C only.


Getting to Know Your System

2

Features
(Continued)

Security Codes

At the tim
e of installation, the Dealer
asks the homeowner to choose a personal 4-digit security code,
known as the “Master C
ode”.
Other users can be added, typically with less control over the system than
the Master User. See User
Codes
section
. A U
ser
Code is required when arming or disarming and for

other functions.
4-digit codes allow the C
ontrol
Panel
to distinguish between users with different types of
access
privileges
to system functions. The Master User is typically a household member who can perform
all normal system functions. Guest and other users each have unique codes.

Alarms

Alarms are annunciated by the systems internal sounder (and external sirens if installed). The screen indicates
the
sensor from which
the alarm has occurred. After 15 seconds, the sounder stops temporarily, and the
system begins voic
e announcements of relevant sensor
information.

After the sensors
are announced, the system’s sounder resumes sounding. Alarm sounds, and voice
announcements alternate until the system is disarmed or until alarm bell timeout occurs. If the system is
connected to central monitoring, an alarm message is sent.

To silence the sou
nder, disarm the system. The sensor
causing the alarm to remain displayed, indicating
Alarm Memory.
Then
Alarm Memory
must be
cleared by acknowledging,
or disarming,
it again.

Audio Alarm
Verification
(AAV)
or Two
-Way Voice
If enabled by your Dealer
, your central monitoring station can listen in or talk hands free with persons on
the premises
through the Control Panel and T
ouchscreens only after a burglar
y alarm or an emergency
panic has been activated.
Two Way Voice sessions cannot be done for Fire or Carbon Monoxide alarms.

Automation

Automate lights, locks and other compatible Z
-Wave
and Z
-Wave Plus

devices. Many
features can be
remote
controlled
via
the
Total Connect 2.0
app
.
Remote Services

Remote monitoring and control functions from mobile devices or web browser. Requires Total Connect 2.0

setup by your Dealer
.
Built
-in Camera
The Control Panel takes a snapshot of the person at
the panel or touchscreen keypad upon disarming of
the system (PROA7PLUSC only).
Snapshots can be viewed from the camera section in the system or via
your Total Connect 2.0 account.

False Alarm Prevention

Many false alarms are caused by minor problems, s
uch as a door left ajar when exiting the home. Your system includes several
features to help prevent false alarms. Note that some are optional or must be programmed
by the Dealer
. Disabling these features
may increase security but might also increase the chance of false alarms.
Your Dealer
can help you decide how to use and
customize these features. A brief explanation of false alarm prevention features follows, along with advice
on what to do if false
alarms occur.

Entry

/

Exit Delays

Programmed delay times allow you to leave after arming the system or disarm it after entering without
setting off an alarm.
Exceeding a delay period
cause
s an alarm.
After a false alarm, disarm the system
and contact your Central Station. They may
verify your security code or password, preventing
unnecessary calls for emergency response.

Entry Delay

If the system is armed, this is the period allowed between a door op
ening and th
e system being disarmed
with a User Code. Failure to disarm the system during the Entry Delay causes an alarm.
De
lay period set
by your Dealer
.

Exit Delay

Period that begins upon arming the system, during which household members can exit thro
ugh entry/exit
doors without triggering an alarm.
D
elay period set by your Dealer.

Exit Alarms

False alarms can be caused by leaving the house and forgetting to close the door. If this happens, the
system sounds an al
arm and displays an Exit Error.
The alarm reporting delay gives you time to disarm
the system before a trouble

message is sent.

Auto
-
Stay Arm

When arming in the AWAY mode and you do not exit the premises, (open and c
lose the door), the system
know
s that you have not left and
revert
s to the HOME (STAY) mode at the end of the exit delay.

Quick Exit (
Exit
Time Restart
)
If enabled, the
system
display
s

this option anytime it is armed Home, Home INSTANT, Night, or Night
INSTANT. When selected, the exit delay starts. Use this feature as many times as needed while armed.

Exit Delay Reset

When armed AWAY and you leave the premises and enter again before
the exit delay has expired, the exit
delay resets, giving you more time to leave without causing an alarm. During the Exit Delay of being armed
Away,
select RESTART TIMER, which also
restart
s the
exit delay
. This feature
can only be used one time
during each arm AWAY
period.

Silent Exit

Select

Silent Exit


to mute the beeping sound that accompanies exit countdowns when armed AWAY.
Voice confirmation of arming status is not muted.
Also, the exit time will be doubled if selected.

Alarm Reporting
Delay

The system

can be

programmed to wait for a brief period between sounding a burglary alarm on the
premises and sending an alarm message to your monitoring company. This delay allows you to disarm the
system before an alarm message is sent in error.


Getting to Know Your System

3

The Home Screen




Power and Status LED’s above the screen.


Built
-In Camera takes Disarm pictures

(PROA7PLUSC
).

System
status at
the left and bottom
-right
.

Arming
options at
the right of the screen.


Weat
her status displays at top
-left of screen.


Time displays at top-right of the screen.


Alerts:
Displays any system or sensor
troubles.


Display & Audio Settings.


Menu provides access to many
system features.


Panic Keys accessible from virtually any screen



Alexa Voice Activated features

(PROA7PLUS
C
)
.

Status
LED Indications

LED

S
tatus

Meaning

AC Power (Left)

Green


Steady

AC Connected

/

Battery Charged


Green


Flashing

Low Battery


Off

No AC Power

Status (Right)

Green


Steady

System Ready to Arm


Amber


Steady

System T
rouble


Red


Steady

System Armed


Red


Flashing

Alarm or Alarm Memory or in Programming mode


Off

Not
R
eady to
A
rm


Green


Flashing

Device troubl
e


System can be A
rmed


Amber


Flashing

Device trouble


System cannot be
A
rmed

NOTE:
If the control loses AC power, the status LED begins to blink slowly after 15 minutes on battery backup (red if the system
is armed, green if it is dis
armed).

Arming
Modes and Status Displays

Details on arming modes and status displays are explained in the next sections.

S
election

Function


Selection

Function


Disarmed, Not
Ready

Indicates the system is Disarmed and
sensors are faulted. Sensors can
either be closed or bypassed before
arming.



Weather

Displayed in top-
left
and gives access
to
the
5-day
forecast.


Disarmed, Ready

Indicates the system is Disarmed and
is Ready to Arm.


Display & Audio
Settings

Accesses settings for Voice, Chime,
Brightness, Volume and more.


Arm Away

Indicates the system is ar
med in Away
mode. (No one is
inside the premises)


Time

Time displayed in top-right and
updated automatically.


Arm Home

Indicates the system is armed in Home
(Stay) mode. (Someone is inside the
premises)



Panic Keys

Access to programmed Panic Keys
such as Fire, Police, Medical.


Arm Night

Indicates the system is armed in Night
mode. (Someone is inside the
premises during the night and only
certain motion detectors are armed)



Amazon Alexa

Indicates Alexa has been enabled
by
your
Dealer and has been setup on a
device.
(PROA7PLUSC
)

RESTART TIMER

Displayed during Exit Delay. Select to
restart the exit delay as many times as
needed.


Alerts

Alerts are displayed for any potential
trouble condition with the system or
with a sensor.


CANCEL

Displayed during Exit Delay. Select to
cancel Arming session.



Menu

The Menu allows access to many
unique features of the system. See
next page.


Getting to Know Your System

4

Menu

The
Menu gains access to many system
features pictured below. Some provide a list of selectable
options while others direct you
to a different screen.
Scroll down in the Menu to see all features. Details on
each of the
features
are explained throughout this

manual
. Select
ing

(Menu)
display
s the following features
.


Menu Features

Below
are brief descriptions
of the features that
are
found in the
Menu.
Selection

Function


Selection

Function


Favorites

Provides
quick
access to user
selected Z
-
Wave
Automation devices.



Scenes

Provides access to
Scenes
for Z
-Wave
Automation


Devices

Provides access to
Z-Wave Devices
and

Z-Wave Management



Events

Provides access to system
Activity Log
.

Sensors

Provides access to sensor
information and
options



Settings

Provides access to
Wi
-Fi settings
,
User
Management
, and Voice Services (
Amazon
Alexa
)

Cameras

Provides access to
stored camera clips

(PROA7PLUSC
Only)
.


Tools

Provides access to System I
nfo (Version
and
ID’s),
System Tests

(Communicator and
Sensors), and System Reboot

F
avorites
Devices
Cameras
Sensors
QS-195-V0
Lamp
Light
Thermostat
Front Door Lock
Favorites
Devices
Cameras
Sensors
QS-196-V0
All Devices
Z-Wave Management
Favorites
Devices
Cameras
Sensors
QS-081-V0
Favorites
Devices
Cameras
Sensors
QS-197-V0
Scenes
Tools
Settings
QS-198-V0
Events
Scenes
Events
Tools
Settings
QS-016-V0
Scenes
Events
Tools
Settings
Wi-Fi
User Management
Voice Se
rvices
Seconda
ry Keypad
QS-019-V0
Scenes
Events
Tools
Settings
QS-199-V0

5
Operating
the
Security System
Understanding Your Sensors

There are
numerous
types of s
ensors that can be part of the
Security System:



Doors



Windows



Motion



Glass Break

/ Shock



Smoke
/ Heat



Carbon Monoxide



Medical

/

Panic

Pendants



Key Fob Remote



Water



Temperature

The programming done by your Dealer for each type of sensor
determine
s how the system reacts to them. A
ll sensors send a fault
(open)

signal when activated with a respective restore
(close)
signal when it becomes normal again.
Example
: When a door or window
is
opened
, the sensor s
ends a fault signal and displaye
d as open
along with an audible Chime sound
(if programed)
. When the door is
close
d a restore signal
is sent
to clear the fault from the display. The system must
be armed before
the
door, window, motion,
and
glass
break
sensors
go into alarm. Other
sensors such as water, and temperature can be programmed to react as an alarm or just a notification
if desired. Fire, Carbon Mono
xide sensors, Panics and Medical
pendants
/ buttons
are 24-
hour,
and
go into alarm when activated
if the
system is armed or disarmed.

NOTES:



Wireless motion detectors utilize a 3-
minute timeout to conserve battery life. This means when you walk through their coverage area,
they
send a fault signal to the system
, then, send a restore signal immediately thereafter to clear the fault. After sendin
g the restore
signal, they go to “sleep” for 3 minutes
and do not detect motion. After 3 minutes, returns
to its active state and waits to detect motion
again and repeats the process.



Your
PROA7
C/PROA7PLUSC
system supervises all
sensors
except for certain panic buttons and Key F
obs, which are transmitters
that can be taken off premises. If the system does not receive the supervision sig
nals from each sensor, that sensor
cause
s an
Alert
,
even if the system
is armed in any mode.



Most
sensors
have
cover and / or wall
tamper
s that
, when opened
, cause
s an
Alert
whil
e disarmed and an alarm while armed.

Touchscreen Display

Description


When any sensors are faulted, the system display
s a orange
shield along with at
least one of the faulted sensors. T
o view all faulted sensors, select

. Bypassing sensors is c
overed later.


A list of all sensors is
displayed
, which also indicates any
sensors that are
faulted. The “Normal” sensors are sensors
that are not faulted. Select
to
filter the view of the sensors by Status, Name or Device Type. This example
displays by “Status”.
T
he same list of sensors
can be accessed
by selecting
from
the Home screen,
then, select “Sensors”
.

Chime sounds
can be changed,
and
important information
can be viewed
for
each sensor. When Chime is enabled, each door and window sensor
sound
the
Chime
on the Control Panel and Touchscreens when they are faulted. Sensors
are
default
ed
to the “Standard” Chime sound, which is 3 beeps. Motion sensors
are not typically enabled to Chime. D
ifferent sounds
can be selected
for different
sensors if desired. No matter what C
hime sound is selected, it is
followed by the
voice annunciation of the descriptor, i.e. "
Front Door”, known as Voice Chime.
Select each sensor, one at a t
ime by touching anywhere in the name box.


Select the drop-
down arrow and a list of available Chime sounds
is displayed.
Scroll down to see all options:



Disabled


Standard


Melody



Melody Long



Ascend


Ascend Long


Alert 1



Alert 2



Doorbell 1


Doorbell 2


Evolve




IMPORTANT

The Chime feature is intended for convenience and is not intended for life
safety purposes or pool alarm and does not meet the requirements of UL2017.


QS-038-V0
3 Windows Open
QS-082-V0
Sensors
Problem Sensors
Normal
Open
Select All
QS-118-V0
Sensors
Normal
QS-120-V0
Front Door
Chime
More Information
Disabled
Standard
Melody
Melody Long Operating the Security System

6

Understanding Your Sensors
(Continued)

Touchscreen Display

Description


Review
“More Information”
for important details about each sensor
. Scroll down to
see all information.


When all sensors are closed and there is no activity, no
faults are
displayed
, and
the system
reflect
s a simple “Disarmed” state. This means the system is “Ready to
Arm”.

Adding User Codes

The
PROA7
C/PROA7PLUSC
security system
supports
up to 96 dif
ferent 4
-digit U
ser
Codes to arm, disarm, and restrict certain
functions to selected users.
4-digit codes cannot be
duplicated,
and the system must be disarmed before any codes can be
programmed.
User C
odes can be used interchangeably when performing system functions (
can arm
with one code and disarm with
another
) as long as the authority level allows it
.
NOTE:
Do not use easily guessable User Code like 0000, 1111, 4444, 1234, 4321,
etc. User should choose a User Code where the number are not repeating or not adjacent.

Touchscreen Display

Description


1.
Select
.
2.
Scroll down and select “Settings”
.
3.
From the right,
select
“User Management”.

4.
Enter the Master or Partition M
aster code
on the displayed keypad
. The
default Master code is 1234. It
display
s the existing Master user which can be
changed at any time.

5.
To add a new user,
select

+
”.
6.
Enter
the name
of the person for the new user in the displayed keyboard.

7.
Select
.

8.
The new user’s name is displayed.

9.
Select the “pencil” icon on the right side of the “Pin” box to enter the user’s
new 4-digit code.
10.
Enter the new 4-digit code for the new user
in the displayed keypad. The
system displays asterisks for each digit of the
user’s 4-digit code. Select the
down arrow on the right side of each of the desired “Partition Access” box to
display a list of Authority Levels.

11.
Select the appropriate Authority Level for this user. Scroll down to see all
options.
12.
Once complete, select
.
Authority Levels
:


None
– User does not work in the partition.

User
– User can arm, disarm, and bypass sensors in the partition
.
This is
used for typical users who are household members and
other authorized persons who can arm and disarm the security system and has limited access to other system features.



Guest
– User can disarm only if it was used to arm. For visitors and others who you authorize to arm and disarm the system on a
temporary basis.



Arm Only
– User can arm only and cannot disar
m. Use this for visitors and others who you authorize to ONLY arm the system.



Master
– The Master code has authority to add, change, or delete any U
ser
Code and assign any authority level to any user in any
partition in the system. Used for the
owner of the premises.



Partition Master
– Same as Master code but cannot change the Master code.



Duress
– Wil
l send a Duress signal to the Central Monitoring center when used to disarm the system. This is used in case someone is
being held up while at hom
e and forced to disarm the system.


QS-121-V0
Front Door
Chime
More Information
Serial Number
00:D0:2D:FF:FE:CE:9D:11
B
atte
ry level
100%
Supe
rvision
On
QS-039-V0
All Users
Master
Master
Users
Select All
QS-200-V0
ADD
None
User
Guest
Arm Only Operating the Security System

7

Adding User Codes
(Continued)

Touchscreen Display

Description


13.
Enter the Master or Partition Master code in the displayed keypad to add the
new user in the system.


The new user’s information is displayed.


NOTE:
Limited-
access users such as babysitters, guests, and cleaning staff
should not be instructed on system functions other than those they are using.


Once the user has been added, you can edit the user and enable Bluetooth
Options (Bluetooth disarm explain
ed later in the Automation section) and Z
-
Wave lock controls. For partition 1 only: If using Z
-Wave door locks, you can
Synchronize user codes with the control panel by selecting "Sync user code to
lock", or you can select "Sync user code to lock & Disarm
" to have Partition 1
disarm with this code is used to unlock a Z
-Wave door lock.

NOTE:
Wait 15 minutes after editing Z
-Wave lock user codes/features before
testing at the lock.


Arming
Your
Single Partition
System

Arm your system when all sensors are closed (Ready to Arm) or when sensors are faulte
d (Not Ready to Arm) which
require
s them
to be bypassed, if you cannot close the sensors
, typically doors or windows
. When a sens
or is bypassed, the system
ignores
that
sensor until it is unbypas
sed.
Once all faulted sensors are bypassed, the system becomes
Ready to Arm. There are
a couple of

options when it comes to bypassing sensor
s.
Arming while “Ready to Arm”

Touchscreen Display

Description


1. Th
e display
show
s that the
system is Disarmed and Ready to Arm, which

means all sensors are closed. Select
to
choose
your arming
mode.

NOTE:
The status LED above the screen lights green when the system is ready
to be armed. If it
not displayed, there are faulted sensors and the system is “Not
Ready to Arm”.

Arming while
“Not Ready to Arm”, Force Bypassing Sensors


1A. If the “Force Bypass” feature is enabled by your Dealer, then selecting

automatically bypass
es all fa
ulted sensors and you can
choose your arming mode.

- OR
-
1B. If the “Force Bypass” feature is disabled, select
.

Enter a valid 4-digit code
in the displayed keypad
. This bypasses all faulted
sensors


2. Once all faulted sensors are bypassed, the option to arm the system is

displayed. Select
to choose your arming mode.
See
"Choosing your Arming Mode" Later in this section.



All Users
Master
Master
Jason
Partition Master
Users
Select All
QS-201-V0
QS-039-V0
QS-202-V0
Front Window Open
QS-078-V0
Garage Door Bypa
ssed Operating the Security System

8

Arming Your Single Partition System

(Continued)

Arming w
hile
“Not Ready to Arm”, Manually Bypassing Sensors

Touchscreen Display

Description


1. Select
to display a list of all sensors which
indicates
faulted
sensors that can be bypassed.


2. I ndividual sensors
can be selected
to be bypassed
by touching the checkbox
on the far
-right side of each sensor whether they are faulted or normal,
or
“Select All
” selects
all
the faulted sensors.

3. Select
.
4. Enter a valid 4-digit code in the displayed keypad.

5. This screen displays all the sensors that have been bypassed. Touch the
back “
<
” icon.


Fire
, Heat,
and
Carbon Monoxide
sensors CANNOT be bypassed!



6. Once all faulted
sensors are bypassed, the option to arm the system
is

displayed
. Select
to choose
your arming mode.



QS-038-V0
3 Windows Open
QS-082-V0
Sensors
Problem Sensors
Normal
Open
Select All
QS-078-V0
Garage Door Bypa
ssed Operating the Security System

9

Arming Your Single Partition System

(Continued)

Choose
Your Arming Mode

Touchscreen Display

Description


1. Choose your arming mode:

– You are leaving and are
away from the premises. All doors,
windows, and motion detectors are
armed.

– You are staying inside the premis
es. The doors and windows
are
armed,
but all motion detectors are
ignored by the system, so you can walk
past any motion detector without causing an alarm
. The system can also
be
arm
ed in this mode while motion detectors are faulted.

– If enabled by your Dealer, you are staying inside
the premises
during the night wh
ile certain,
select motion detectors are
armed
(i.e.

downstairs or garage motion detectors
). Discuss with your Dealer which
detectors are going to be armed, if desired. All other motion detectors are still
ignored. The Entry Delay can also be enabled /
disabled. Blue indicates it is
enabled. If disabled, this arms any mode in INSTANT mode; HOME INSTANT,
AWAY INSTANT or NIGHT INSTANT. INSTANT prevents the Entry Delay from
occurring when the Entry / Exit door is faulted after the exit delay has expired,
resulting in an “instant” alarm. Exit beeps can be enabled / disabled by toggling
“Silent Exit”. This only applies to arming AWAY. Arming HOME or NIGHT does
not provide any exit beeps during the exit delay.

NOTES:


There is always an exit delay, no matter what mode the system is armed in
and cannot be changed.


When
arming AWAY and
Silent Exit is
disabled, the last 10 second of the exit
delay
beeps rapidly
to indicate the delay is almost over.

2. Enter a valid
4-digit U
ser
Code in the displayed
keypad.

NOTES:


If the “Quick Arm” feature has been enabled by your Dealer, the keypad does
not display. Instead, the system arms as soon as you select an arming mode
from the above screen, then display the countdown on the next screen.


The
system’s Activity Log lists the arming event as a “Quick Arm” instead of
logging it with a user’s nam
e. It logs the user’s name
when the user’s 4-digit
code is entered for arming and disarming, when a Key Fob is used, or from
Total Connect per the User’s
login affiliated with their code.


3. The system
reflect
s the arming mode and the time remaining in the Exit Delay
countdown.

To “CANCEL
” the arming, select the “CANCEL
” icon and a k
eypad is displayed.
Type in your 4-digit code to disarm it.

“RESTART TIMER
” allow
s you more time to exit if needed during the E
xit
Delay.
This can also be restarted by opening, closing, then re-opening the door during
the delay as well (If you get to the car and forget your car keys in the house).
Either way, this
work
s only one time for each armed AWAY period and the
“RESTART TIMER
” option
disappear
s once it has been restarted.


4. Once the countdown is complete, it displays the current armed status with the
option to DISARM.

NOTES:


If the “Auto
-Stay” feature is programmed by your Dealer and you arm AWAY
without opening and closing the Entry Exit door, the system assumes you did
not exit the premises and automatically reverts to the HOME (STAY) mode
after the exit delay expires.


If yo
u accidentally leave the door open after leaving and the exit delay
expires, the “Exit Error” feature is activated, a keypad is displayed, and an
“Exit Error” signal is sent to the central station. This is a trouble signal, not an
alarm. This means there
was an error upon exiting the system. The Entry
Delay timer starts along with a solid tone warning you to disarm or an alarm
occurs. If
it is
not disarm
ed, the system sends an alarm signal to the Central
Station. This also happens
if there is a motion sensor faulted at the end of
the Exit Delay.

QS-203-V0
Ent
ry De
lay
Silent Exit
Select Arming Options
QS-204-V0
Arming Away
Exit Now
59
CANCEL
RES
TART TIMER
QS-205-V0
DISARM Operating the Security System

10


Disarming Your Single Partition
System

Touchscreen Display

Description


1. If the
system is armed Home, Home INSTANT, Night, o Night INSTANT and

you are still in the premise, simply select
.
NOTE:
If the “Quick Exit” feature has been enabled by your Dealer
, the system
display
s this option anytime it is armed Home, Home INSTANT, Night, or Night
INSTANT. When selected, the exit delay starts. This
is in case you need to
leave the premises with someone staying inside or you need to let your pets
outside without having to disarm and re-arm the system.
Use this feature as
many times as needed while armed.

2. The Keypad is displayed after selecting
or after opening an
Entry / Exit door when armed in any mode, except for an INSTANT mode.
After opening the door, the system starts the entry delay beeps, giving you
time to disarm.

3. Type in your 4-digit U
ser
Code. Once disarmed, the system displays its
status.


NOTE:
Any bypassed sensor is automatically unbypassed when the system is
disarmed.


Unbypassing Sensor
s
Touchscreen Display

Description


All bypassed sensors can be unbypassed either
manually through this screen,
or
they
unbypass automatically when the system is disarmed from any armed state
or when a disarm command (4
-digit code plus 1 OFF) is entered on a Keypad.

1. Select
.
2. Select “Sensors”
.
3. This screen displays all sensors, in
cluding the sensors that are bypassed.

4. To clear any bypassed sensor, select
.
5. Enter a valid 4-digit code
in the displayed keypad
.
Display & Audio Settings

Touchscreen Display

Description



Select and drag down the Display & Audio Settings tab
from the top of
the screen. Voice status, Chime sounds, and Alexa (if enabled by your installer)
can be enabled / disabled here. Blue indicates it is enabled. Screen brightness
and volume can also b
e adjusted. Volume adjustment affects only Voice, Chime
sounds, and Alerts. Alarm sounds are fixed and cannot be adjusted.

The system provides 2 types of voice feedback:


Voice Status -
Annunciates armed, disarmed, trouble and alarm status.


Voice Chime -
Annunciates faulted sensors: “Front Door”, “Kitchen Window”,
etc.

If “Chime” is disabled, the partition no longer provides any selected Chime
sounds nor Voice Chime when a sensor is faulted.

If “Voice” is disabled, the partition no longer annunciates Voice Status nor Voice
Chime, however the Chime sounds are still annunciated if “Chime” is enabled.
Chime is only provided for door and window sensors.

NOTE:
Volume, Brightness, Backlight Timeout, and Alexa enable/disable are set
individually at
each touchscreen device. Chime and Voice settings applies to all
touchscreen devices on the partition.

The "Backlight Timeout" option turns off the screen after the predefined time
period expires (Disabled, 30 Seconds, 2 Minutes, 10 Minutes, and 30 Minut
es).
When a qualified event occurs, or the screen is touched, the screen comes back
on.
NOTE:
This does not disable the LED's.



QS-206-V0
DISARM
DISARM
DISARM
QUICK EXIT
QS-083-V0
Sensors
Bypa
ssed Sensors
Normal
Bypa
ssed
Network Name
QS-046-V2
Ne
twork Name
QS-179-V1 Operating the Security System

11


Arming
Your
Multi
-Partitioned System

Up to 4
partitions can be enabled in the
security system by your Dealer. Partitioning allows a system to be divided into separate
parts which are controlled independently from each other. Some examples of partitions would be the garage, out building, poo
l
house, storage room, or even the basem
ent, however, it is not necessary. These would be personal preferences that you can talk
to your Dealer
about. The Control Panel is generally
partition 1 while any Touchscreen or Keypad can be assigned to any active
partition.
Any partition
can be acces
sed
from the Control Panel, Touchscreens, or Keypads to control that partition.


Touchscreen Display

Description


1. Once more than one partition is enabled in your system, the Control Panel
and Touchscreens
display
its partition name with a drop-down arrow. Touch
the partition name and a drop-
down menu
is displayed
with all active
partitions.

2. Select the partition that you want to
log onto.

3. Enter a valid 4-digit code
to change partitions. It
then display
s the stat
us of
that partition which allows you to
control it the same way as previously
described for a single partition s
ystem
s.
NOTES:


The U
ser
Code MUST be programmed into the partition he/she is trying to
gain access to.


The Touchscreens
automatically change back to its home partition after 2
minutes of no activity
; Keypads (
PROSiXLCDKPC
) change back to its home
partition after 30 seconds.


Common Lobby

The Common Lobby, if enabled by your Dealer, will always be partition 4, otherwise, partition 4 can be a normal partition jus
t like
the first 3. The Common Lobby is an area that is shared between 2 or 3 partitions, such as a hallway with offices on either side.
The Common Lobby partition will automatically arm once all the other partitions are armed. As soon as one of the other parti
tions
is disarmed, the Common Lobby will automatically disarm. The Common Lobby cannot be armed ot
herwise, but it can be
disarmed before any other partition is disarmed.

NOTES:

When any independent partition is DISARMED, the Common Lobby will automatically be DISARMED.


When ALL independent partitions are ARMED, the Common Lobby will automatically be AR
MED.


Common lobby can be Armed/Disarmed independently only if all other Partitions are Armed.


All Users automatically show an Authority level in Partition 4 when the Common Lobby Logic is enabled.


24-Hour zones assigned to the Common Lobby Partition will sound on all Partition Keypads, but can only be silenced from the
Lobby partition.


Any faulted zone existing in the Lobby Partition will be automatically bypassed when the Lobby Partition arms.


Can
NOT be used with the Bluetooth disarm feature.

In
Case of an Alarm

If any alarm occurs, your Central Monitoring Station may call you before or after dispatching the proper authorities.

There are 3 different types of alarms:

1. Fire

2. Carbon Monoxide (CO)

3. Intrusion (
Burglary) / Police and Medical Panic

Fire
– If smoke or heat sensors are installed by your Dealer, they are
active 24 hours a day, providing continuous protecti
on. In the event
of a fire, the installed smoke or heat sensors a
utomatically activat
e the
security system, triggering a loud,
“Temporal 3 Pulse”
(3 beeps,
pause, 3 beeps, pause, etc.
) sound at the Control Panel, Touchscreens, Keypads,
Sirens
and all SiX™ Series smoke, carbon, and heat

detectors.
The Control Panel
’s and Touchscreen
’s sound
s alternate w
ith the voice announcement
. A “FIRE” message appears on the
Control Panel, Touchscreens, and Keypads, and remains
until you silence the alarm and clear the display.

In c
ase of a
Fire
:
1. Should you become aware of a fire e
mergency before your smoke and heat sensors
detect it
, go to the Control Panel
, any
Touchscreen or Keypad
and select
the Panic icon

, then select the Fire
icon. The alarm sounds
as described above
, and
a fire alarm signal is
transmitted to the central station.

2. Evacuate all occupants from the premises.

3. If smoke
and
/ or
flames
are present, leave the premises and call
your local authorities
immediately.

4. If no flames or smoke are apparent, you may investigate the cause of the
alarm.



QS-040-V0
Pool House
Garage
Main House

IMPORTANT:


If partitions are enabled,
Fire and CO Alarms are
display
ed

and sound
s

on other partitions’
Touchscreens / K
eypads. The alarms can be silenced from each partiti
oned keypad, but alarm memory can
only be cleared from the partition’s
Touchscreen

/
Keypad

in which the alarm occurred.
Operating the Security System

12

In Case of an Alarm
(Continued)

Carbon Monoxide
- If CO sensors are instal
led by your Dealer, they are
active 24 hours a day, providing continuous protection. In the
event of a CO leak, the installed Carbon Monoxide
sensors
automatically activate the security system, triggering a loud,
“Temporal 4
Pulse
” (4 beeps, pause, 4 beeps, pause, etc.)
sound at the
Control Panel, Touchscreens, Keypads, Sirens and all SiX™ Series
smoke,
carbon, and heat
detectors. The Control Panel’s and Touchscreen’s
sounds
alternate wi
th the voice announcement
. A “CO” message
appears on the Control Panel, Touchscreens, and Keypads, and
remains
until you silence the alarm and clear the display.

In case of a CO alarm:

1. If a high level of carbon monoxide is detected you should evacuate all
occupants from the premises immediately
and
move to a
location where fresh air is available, preferably outdoors.
2. From a safe area, contact your
local authorities
.

Intrusion

– Door, window, shock,
glass break, and motion
sensors are active only when the system is armed. In the event
of an intrusion
,
the installed sensors
activate the
security system, triggering a loud, steady tone at the Control Panel, Touchscreens, Keypads, and Sirens.
The Control Panel’s and Touchscreen’s sounds
alternate wi
th the voice announcement
. An
“Intrusion Alarm” message appears on the
Control Panel, Touch
screens, and Keypads, and
remain
s until you silence the alarm
by entering your 4
-digit code
. This is also known as
acknowledging the alarm.

In case of an Intrusion
:

1. Should you become
aware of a burglary before the security sensors detect it, go to the Control Panel, any Touchscreen or Keypad and
select the Panic
icon, then select
the Police

icon. The alarm
sound
s as described above
, if programmed, otherwise it
can be silent
(if programmed so)
, and a Panic
alarm signal is
transmitted to the central station. Get to a safe location and contact your
local authorities immediately.

2. If the System is sounding for a burglar alarm when you come home
, an alarm has already occurred, and an intruder may still be
nearby. Leave immediately and contact your local
authorities.

Two
-Way Voice
/ Audio Alarm Verification
(AAV)

If this feature has been enabled by your Dealer, it
allow
s your central monitoring station to listen-
in and
/ or talk with persons on the
premises
, hands free,
through the Control Panel and up to 4 Touchscreens,
ONLY after a burglar or panic
alarm has been activated
. This
is called a “voice session”
. They can listen
in to determine if there is a hostage situation taking place
without the intruder knowing
that
they’re
listening,
and /
or they can
talk to persons on the premises in case they are unable to move. All alarm sounds are muted
during the
voice session
so that clear voice
communications can take place
. Once the sessi
on is terminated by the ce
ntral station, alarm sounds
restart and keep sounding until the alarm is acknowledged
or until the alarm sounder timeout has occurred
. A voice session cannot take
place again until the central station receives a new burglar or panic alarm.

NOTES:



2-Way Voice
/ AAV sessions take
s place over Cellular communication.



Newly activated
Fire and CO alarms
terminates
a voice session and report
the alarm
immediately.



Fire and CO alarms do not allow 2
-Way Voice
/ AAV
sessions to take place.
Instead, all persons should evacuate the premises.



Additional burglar alarms occurring during
voice session
do
not interrupt the session
. T
hey
are reported immediately after the central
station terminates the voice
session.



Two
-Way Voice
/ AAV
modes are controlled by the central station.

Touchscreen Display


Description


1.

Intrusion alarms are accompanied by a solid tone from the Control Panel,
Touchscreens, Keypads, and Sirens. It displays the partition name (if
partitions are enabled) and the first
sensor
that activated the alarm along
with a Keypad to enter a valid code to disarm and acknowledge the alarm.
Once a code is entered, all alarm sounds are silenced. To view any
additional
sensor
s that went into alarm, see the system’s Activity Log.

NOTE:
If
an “Alarm Reporting Delay” has been enabled by your Dealer, and
you enter your 4-digit code before this delay time expires, no intrusion signals
are sent to your Central Station! If the delay expires before a code is entered,
the intrusion signal is sent.
This delay does NOT affect Fire, CO, or Panics!
These are sent immediately!


2. “Cancel” reporting is always enabled, It displays this “Alarm Cancel”
message. Select “OK” to clear the Alarm Memory and the system returns
to normal.

QS-076-V0
Alarm Cancel
A cancel me
ssage will be sent to the Central Station.
The Central Station may not respond to this a
larm.
Alarm is being Canceled.
OK
QS-080-V0

IMPORTANT!

For the safety of persons on the premises, Fire and Carbon Monoxide alarms CANNOT be
silenced or cleared remotely with Total Connect 2.0. Alarms of this type can ONLY be silenced
and cleared
from the Control Panel, Touchscreens, or Keypads.
Operating the Security System

13

Panic Alarms


Touchscreen Display

Description


1. Select
to advance to the Emergency screen. This panic icon is
selectable from most screens.


2. Select Fire, Police, Medical, or Silent Alarm for activation. To exit this screen
without activating any panics,
select “X”. Depending on how these panics are
programmed by your Dealer
determine
s what is displayed o
n this screen and
how they operate.

NOTE:
The Pol
ice panic can be programmed to be either audible or silent.

Audible means that all Touchscreens, Keypads, and Sirens initiates
alarm
sounds. Silent means that there are no alarm sounds, nor any indication on the
Control Panel, Touchscreens, or Keypads that any alarm is happening.


3. The screen display
s the
initiated
Panic
alarm
. Select
.




4. Enter a valid 4-digit code
in the displayed keypad
to acknowledge
the alarm

and silence the alarm sounds.


5. I
t display
s this “Alarm Cancel” message. Select “OK” to clear the Alarm
Memory and the system
return
s to normal.



QS-039-V0
Emergency
Fire
Police
Medical
SILENT A
LARM
SOUND A
LARM
SOUND A
LARM
SOUND A
LARM
QS-084-V0
Police Emergency
Please ensure that there is no threat remaining on premise
before cancelling any a
larm.
The Central Station is being notified
Clear A
l
arm
QS-137-V0
QS-138-V0
Alarm Cancel
A cancel me
ssage will be sent to the Central Station.
The Central Station may not respond to this a
larm.
Alarm is being Canceled.
OK
QS-080-V0 Operating the Security System

14


Alerts

Alerts are
potential
system and sensor trouble conditions that are displayed
in the lower right corner of the Control Panel and
Touchscreens
and
are
accompanied by beeping.
They
continue to beep until you acknowledge it.
Contact your Dealer if the
system displays any of the following Alerts:



System AC Loss



RF Jam



Panel Tamper



Loss of Communications



System Low Battery



Sensor Low Battery



Sensor Trouble (Transmitter Tamper, Loss of Supervision)


Emergency Alert (Tornado Warning)

The
following
explains how to treat
a common trouble condition with a door
/ window
sensor if its cover is removed
(Tampered)
.
Removing a cover
from a
ny sensor
cause that sensor
to go into a trouble condition
and must be acknowledged to stop the
beeping.

Touchscreen Display

Description


1.

To acknowledge any Alert, simply touch the red box at the bottom of the
screen and any existing beeping
stop
s.


NOTE:
The system
can still
be arm
ed
when there are Alerts present, unless
a
sensor is in trouble, which
need
s to be fixed (restored) or bypassed before the
system can be armed.


2. If the condition still exists
after acknowledging it, it is
list
ed as an “Active
Issue” and remain
s on the display as a bubble at the bottom
-right indicating
how many Alerts are still active.


3. Put the cover back on the sensor and make sure the door / window is closed.
This
cause
s the sensor to send a “tamper restore” signal to the system
and is
then
listed as a “Resolved Issue”.

4. Select
to clear the memory from the system.

5. Enter a valid 4-digit code in the displayed keypad.


NOTE:
For door and window sensors, before the tamper trouble can be cleared
from memory, the cover must be on AND the door
/ window must be physically
closed. If the cover is on, but the door
/ window is still open, the Alert does not
clear from memory.


If enabled in Total Connect 2.0, this alert is sent after the National Weather
Authority issues a Tornado warning for your Zip/Postal Code. Panel will give an
audible and visual notification.



QS-207-V0
Front De
l ay Door
Trouble
! Front De
lay Door Operating the Security System

15


Activity Log

Your system
log
s up to
4,000 events. Once the
Activity L
og is full, the oldest events are
removed as newer events are logged.
Each event that is logged has a respective “restore” that is logged as well. There are different types of events that are logged by
your system:


Alarms


Alerts (Troubles)


Arm
/ Disarm
-Displays User Names


Sensor
Bypasses


Automation Events


Touchscreen Display

Description


1. Select
.
2. Scroll down
and
select “Events”
.
3. Enter a valid 4-digit code
in the displayed keypad.

4. All events are listed in the order in which they occurred. Scroll down to
continue viewing. The latest event is displayed first and is indicated as “Log
Index: 0”.

Activity Log Events

Event

Activity Log Display

Medical Alarm

/

Medical Alarm Restore

Medical Alarm

/

Medical Alarm Restore

Fire
Alarm

/ Fire Alarm
Restore

Fire Alarm

/ Fire Alarm
Restore

Smoke Alarm

/

Smoke Alarm
Restore

Smoke Alarm

/

Smoke Alarm
Restore

Panic Alarm

/

Panic Alarm
Restore

Panic Alarm

/

Panic Alarm
Restore

Duress Alarm

/

Duress Alarm
Restore

Duress Alarm

/

Duress
Alarm
Restore

Silent Alarm

/

Silent Alarm
Restore

Silent Alarm

/

Silent Alarm
Restore

Audible Alarm

/

Audible Alarm
Restore

Audible Alarm

/

Audible Alarm
Restore

Perimeter Alarm

/

Perimeter Alarm
Restore

Perimeter Alarm

/

Perimeter Alarm
Restore

Interior Alarm

/

Interior Alarm
Restore

Interior Alarm

/

Interior Alarm
Restore

Day / Night Alarm
;
Day / Night Alarm
Restore

Day / Night Alarm
;
Day / Night Alarm
Restore

Sensor Tamper Alarm

Tamper Alarm

/

Tamper Alarm Restore

Ba
se Unit & Keypad Failure

/

Base Unit & Keypad Restore

Exp Module Failure

/

Exp Module
Restore

Base Unit & Keypad Tamper

/

Base Unit & Keypad Restore

Exp Module Tamper

/

Exp Tamper
Restore

Silent Burglary Alarm/Silent Burglary Alarm Restore

Silent
Burglary

/

Silent Burglary Restore

24
-
Hour Non
-
Burglary Alarm

/

24
-
Hour Non
-
Burglary Alarm
Restore

24 Hr Non
-
Burglary Alarm

/ 24 Hr Non
-
Burglary Alarm
Restore

Carbon Monoxide Alarm

CO Alarm

AC Power Loss

/ Trouble AC Power Restored

AC Loss

/

AC Restore

System Low Battery Trouble

/ System Low Battery Restore

System Low Battery

/

System Low Batt Restore

System Reset Trouble

/

System Reset

System Reset

System shutdown

/

System Resume

System shutdown

/

System Resume

Battery Test Failure

/ Battery
Test Passed

Battery Test Fail

/

Battery Test Pass

Battery Discharged or Not Installed

/

Battery Installed

Battery Dead

/

Missing

/

Battery Installed

System Tamper

/

System Tamper Restore

System Tamper

/

System Tamper Restore

System Peripheral Trouble

/
System Peripheral Trouble Restore

System Peripheral Trouble

/

System Periph. Trouble Restore

Expansion Module Failure

/ Expansion Module Restore

Exp Module Failure

/

Exp Module Restore

Expansion Module Battery Failure

/

Expansion Module Battery
Restore

Exp Module Batt. Failure
/ Exp Module Batt. Restore

Base Unit & Keypad Tamper Trouble

/

Restore

Cover Tamper

/

Cover Tamper Restore

RF Jam Detected

/

RF Jam Restore

RF Jam Detect

/

RF Jam Restore

Communication Path Trouble

/

Communication Path Restore

Comm. Path Trouble

/

Comm Path Restore



QS-015-V0
Activi
ty Log
10/14/2020
Front Ent
ry/Exit A
larm Restore - Main House
10-14-2020 14:56:20
10-14-2020 14:56:20
10-14-2020 14:56:15
10-14-2020 14:56:15
User 3 Code Off - Main House
User 3 Cancel - Main House
User 3 Disarmed - Main House Operating the Security System

16


Activity Log
(Continued)


Activity Log Events
(Continued)

Event

Activity Log Display

Cellular Communication Transmitter Trouble

/ Cellular
Communication Restore

Cellular Comm.
Trouble
/ Cellular Comm. Restore

Failure to Communicate Event

/

Communications Restored

Fail to Communicate

/

Comm. Restore

Sensor

Faulted

/

Sensor

Restored

Sensor Faulted

/ Sensor Fault Restored

Fire Trouble

/

Fire Trouble Restore

Fire Trouble

/

Fire T
rouble Restore

Exit Error Alarm

/

Exit Error Restore

Exit Error Alarm

/

Exit Error Restore

Cross
Sensor

Trouble

/

Cross
Sensor

Trouble Restore

Cross
Sensor

Trouble

/

Cross
Sensor

Trouble Restore

Sensor Trouble

/

Sensor Trouble Restore

Sensor
Trouble

/

Sensor Trouble Restore

Loss of RF Supervision Trouble

/

RF Supervision Restore

Superv Loss
-
RF

/

Superv Restore
-
RF

Sensor Tamper Trouble

/

Sensor Tamper Restore

Sensor Tamper

/

Sensor Tamper Restore

RF Low Battery

/

RF Low Battery Restore

RF Lo
w Battery

/

RF Low Battery Restore

Smoke Detector High Sensitivity Trouble

/

Smoke Detector High
Sensitivity Restore

High Sense
/ High Sense Restore

Smoke Detector Low Sensitivity Trouble

/ Smoke Detector Low
Sensitivity Restore

Low Sense
/ Low Sense Res
tore

Carbon Monoxide End o
f Life

/ Carbon Monoxide End o
f Life
Restore

Carbon Monox End of Life

/

Carbon Monox End o
f Life
Restore

System
Armed Away
/

System
Disarmed

Arm Away / Disarmed

Cancel

Cancel

System Armed Remotely

/

System Disarmed
Remotely

Armed Remotely

/

Disarmed Remotely

Quick Arm (Arm without a User Code)

Quick Arm

Download Okay

Download OK

Security Off

Security Off

System Armed Stay

/

System Disarmed

Arm Stay

/

Disarmed

Exit Error (Error Upon Exiting the System)

Exit
Error

Recent Close (Alarm Within 5 Minutes of Arming)

Recent Closing

Wrong Code Entry

Wrong Code Entry

Sensor

Bypass

/

Sensor

Bypass Restore

Sensor

Bypass

/

Sensor

Bypass Restore

Fire Bypass

/

Fire Bypass Restore

Fire Bypass

/

Fire Bypass
Restore

Burglary
Sensor

Bypass

/ Burglary
Sensor

Bypass Restored

Burg Bypass

/

Burg Bypass Restore

Manual Trigger Test Start

/ Manual Trigger Test End

Man Trigger Test Start

/

Man Trigger Test End

Periodic Test Report


Periodic Test Rep

Walk Test
Mode Start

/

Walk Test Mode End

Walk Test Start

/

Walk Test End

Event Log 90% Full

Event Log 90% Full

Program Mode Entry

Program Mode Entry

Program Mode Exit

Program Mode Exit

System Inactivity

System Inactivity

Reset Master Code

Reset Master Code


Operating the Security System

17


System Information

Touchscreen Display

Description


1. Select
.
2. Scroll down then select “Tools”
.
3. Enter the Master or Partition Master code in the displayed keypad.

4. Select “System Information”.


5. Select the “Down Arrow” to expand each option. “General”
display
s the
current version of the PROA7
C/PROA7PLUSC
system. “
Main Control”
display
s information such as MAC addresses and ID numbers.


Weather

The weather feature provides
the current weather st
atus in the top
-left corner of most screens along with a 5-day forecast
which is
updated every hour with a Wi
-Fi connection, and once a day over Cell communication.

Touchscreen Display

Description


1. To
view
your local 5
-day
weather, select the “Weather” icon.


2. The displayed weat
her may
not be accurate until setup is complete. Your
dealer configures this during the installation of your system.





QS-210-V0
Tools
System Information
Reboot System
System
Tests
Configure Communication
Path
QS-211-V0
System Information
General
Main Control
QS-039-V0
QS-106-V0
Weather
94°
71°
95°
69°
95°
70°
96°
71°
96°
71°
Friday
Saturday
Sunday
Monday
Tuesday
09/27/2019
09/28/2019
09/29/2019
09/30/2019
10/01/2019
Sunny bree
zy this a
fternoon Operating the Security System

18


Cameras

(PROA7PLUS
C Only)

The PROA7PLUS
C supports viewing of images and/or video f
rom the control's built
-in camera, motion viewers and TC2 cameras
and
video
doorbells. The "Camera" feature provides access to images from these devices.

Built
-In Camera
/Motion Viewers

The
PROA7PLUSC
Control
Panel
's and Touchscreen Tablets
built
-in camera records an image of the person who is disarming the
system
. Additionally
, if your Installer
has installed Motion Viewers
with your system,
images
and videos can be
viewed in
“Cameras”.

Touchscreen Display

Description


1. Select
.
2. Select “Cameras”
.
3. Select
Images & Recordings



4. A list of
images
taken
by the Built
-In camera upon disarming at the
Control Panel or from the Motion Viewer is displayed.


Select
to view the desired image
.
Viewing
Video
Doorbell
s

1. Select
.
2. Select “Cameras”
.
3. Select the Doorbell
camera that has been activated by your installer.

4. Select "Settings" to access the following programmable options:

Field Name

Programming Options

Information

Name


Program the name for the
video
doorbell

Doorbell Event Chime

Long Melody, Short Melody,
Doorbell 1, Doorbell 2,
Traditional Chime

Plays selected chime when button
on the SkyBell is pressed.

Indoor Chime

Enable, Disable

Rings indoor doorbell when enabled

Outdoor Chime

Enable, Disable

Chime on the SkyBell will ring at a
low volume when button is pressed.

Digital Door Chime

Enable, Disable

If the indoor doorbell is digital,
enable this option

Chime Do
-
Not
-
Disturb

Enable, Disable

When enabled, the control will not
chime when button is pressed.

LED

Low

Viewable only

Motion sensitivity

Off

Viewable only

Speaker Volume

TextValue

Viewable only


Live Streaming View

Live Streaming with Minimized View



QS-180-V0
Cameras
Images & Recordings
F
rontDoor
QS-173-V1
Exit
Maximize
Screen
Two-
Way
Talk
QS-174-V1
Maximize
Screen
Two-
Way
Talk
UnLocked
Locked Operating the Security System

19


Cameras
(Continued)

NOTE:
Can stream the camera for 90 seconds. These camera settings are set in Total Connect 2 (TC2). Select which partitions
can view the camera in TC2.

Viewing TC2 Camera
s

1. Select
.
2. Select “Cameras”
.
3. Select the camera that has been activated by your installer.

4. Select
"Settings" to access the following programmable options:

Field Name

Programming Options

Information

Name


View this setting as set in TC2

Video Quality

Auto, Low, High

View this setting as set in TC2

Night Vision

Off, On, Auto

View this setting as
set in TC2

LED

On/Off

Toggles Camera LED On/Off

Motion Detection

On/Off

View this setting as set in TC2


Live Streaming View

Live Streaming with Minimized View








Operating the Security System

20


Wi
-Fi Setup
Your Dealer typically sets this up for you during the initial installation of your system. If you ever change your router or
its SSID
(network name) and / or the password, you need to reconnect the system to your network using the following steps.

There
are 3 different methods available to connect to your network. Select the best one for your application.


“Wi
-Fi Network”
– Allows you to select your SSID (network name) from a list
, then
, type in your network password. This is the
typical method.


Add Network Manually –
Best used when your SSID is not being broadcasted from your router. Enter both the SSID and
password manually to connect.

WPS (Wi
-Fi Protected Setup)
– Allows connection
without knowing the network name or password. Your router must support
this feature.

Selecting Wi
-Fi Networ
k

Touchscreen Display

Description


1. Select
.
2. Scroll down and select “Settings”
.
3. From the right, select “Wi
-Fi”

4. Enter the Master or Partition Master code
in the displayed keypad.

5. Select “Wi
-Fi Networks”.


6. The system scans all broadcasted networks. Select your network from the
list provided.

7. Select “Password”.

NOTE:
Be sure to use a strong Wi
-Fi password. Weak Wi
-Fi
passwords can
allow an attacker to brute force into the network, which can lead to attempts
to compromise the security panel.

8. Enter
the password to your network in the displayed keyboard.

9. Select
.
10.
Verify all information has been entered correctly.

11.
Select
and the system indicates connection status.

12.
Once connected, it displays the connected network above the available
networks.

13.
Select
<
to go back in screens.

NOTE:

All entries are character
s

and case sensitive.

Add Network Manually

Touchscreen Display

Description


1. Select “Add Network Manually”.


2.

Select “SSID Name”.

3. Enter
the
SSID Name
to your network
in the displayed keyboard.

4. Select
.
5. Select
“Password”.

6. Enter the password to your network
in the displayed keyboard.

7. Select
.

8. Verify all informati
on has been entered correctly.

9. Select
and
the system indicates connection status.

10.
Once connected, it displays the connected network above the available
networks.

11.

Select
<

to go back in screens.

QS-109-V0
Wi-Fi
Wi-Fi Ne
tworks
Add Ne
twork Manually
WPS
Press the WPS button on your router
, then pre
ss here
QS-114-V0
Ne
twork 1
SSID Name
Password
Ne
twork 1
SHOW
CONNE
CT
********
QS-109-V0
Wi-Fi
Wi-Fi Ne
tworks
Add Ne
twork Manually
WPS
Press the WPS button on your router
, then pre
ss here
QS-114-V0
Ne
twork 1
SSID Name
Password
Ne
twork 1
SHOW
CONNE
CT
******** Operating the Security System

21

NOTE:

All entries are character and case sensitive.



Wi
-Fi Setup
(Continued)

WPS Setup

Touchscreen Display

Description


1. Select
“WPS”.


2. Activate WPS on your router. Refer to your router’s i
nstructions on how to do
this.

3. Select
.

4. The system
display
s connection status.

NOTE:
It may take a minute or two for the system to connect. If it does not
connect typically within 2 or 3 minutes, depending on the router, the
WPS
session in the router stop
s and the process must be repeated or use a
different connection method.
If they d
o not connect,
try bringing the Control
Panel within a few feet
of the router
and see if they connect. Once
connected, mount the Control Panel back in the desired location.

5. Once connected, it displays the connected network
above the available
networks.

6.

Se
lect
<

to go back in screens.

QS-109-V0
Wi-Fi
Wi-Fi Ne
tworks
Add Ne
twork Manually
WPS
Press the WPS button on your router
, then pre
ss here
QS-116-V0
Please p
lace router in WPS mode before
attempting to connect.
CANCEL
CONNE
CT

22
Automation

Introduction to Automation
Your
PROA7
C/PROA7PLUSC
is a
Primary
Z-Wave Controller
which
controls
a mesh network of wireless Z
-Wave
and Z
-Wave
Plus™
devices
. This system may be used with all devices certified with the Z
-Wave Plus certificate and should be compatible with
such devices produced by other manufacturers.
Z-Wave products are “i
ncluded” into the Controller, so once they are programed,
each device is assigned a unique address which allows them to communicate with each other and cannot be activated by a
neighbor’s Z
-Wave automation system. Z
-Wave is a wireless protocol that many m
anufacturers can add to their products
such as
in-wall light switches, in
-wall outlets
/ receptacles, plug in lamp
/ appliance modules, thermostats, door locks, garage door openers,
and many more.
Many Z
-Wave devices are available at your local hardware s
tores or online. These devices
can be
individually
controlled
locally
from the Control Panel
and
Touchscreens
, manually
at each device, or
remotely
from
the
Total Connect 2.0
app
.
The
PROA7
C/PROA7PLUSC
can control as many as
78 Z-Wave devices, which
are sold
separately.

Every device is enrolled into the system differently and some are more difficult than others. We highly
recommend hiring
a
pro
fessional to install devices such as
thermostats, in
-wall switches, receptacles, and door locks. Other devices such as plug-
in
lamp modules can be easily added to your automation system
, typically by the push of a button.
Z-Wave home control networks
are designed to work properly alongside wireless security sensors, Wi
-Fi, Bluetooth and other wireless devic
es. Some 900MHz
wireless devices such as baby cams, wireless video devices and older cordless phones may cause interference
and limit Z
-Wave
functionality.
Contact your Dealer for compatible Z
-Wave and Z
-Wave Plus
devices.

Z-Wave
Range

The
PROA7
C/PROA7PLUSC
security system
complies with the Z
-Wave
Plus
standard of open-air, line of sight transmission
distances of
500 feet. Actual performance in a home depends on the number of walls between the Control Panel and the
destination device, the type of c
onstruction
and the number of Z
-Wave
devices installed in the Z
-Wave
network.


Each wall or obstacle between the remote and the destination device can reduce the maximum range of
500
feet by
approximately 25-30%.
Refrigerators, large TV’s, mirrors, etc
. can reduce range by much more or completely block a signal.


Brick, tile or concr
ete walls block more of the RF signal than walls made of wooden studs and drywall.


Wall
-mounted Z
-Wave devices instal
led in metal junction boxes suffe
rs a significant loss of range (approximately 20%) since
the metal box blocks a large part of the RF signal.

Additional Z
-Wave Information


Many Z
-Wave devices co
mmunicate with each other to make sure
signals
get
from the Controller to the destination device, so
the more devices in the Z
-Wav
e network, the better they work
and the more stable the network becomes
. A signal can hop
from device to device 4 times to get to the destination device. Battery operated dev
ices, such as door locks, do not hop signals
to other devices. This is to conserve battery power. Only constant powered devices can hop signals. The Controller learns the
best path (
from
device to device)
in the network to get a
signal to the destination device.


Each Z
-Wave device knows when it is learned into a Z
-Wave network. Once it is i
ncluded into a network, it cannot
be
learn
ed
into a different one until it is excluded from the existing one.


The system is not aware of door locks being enabled with
any temporary user shutdown feature such as
Vacation Mode. The
system
continues
to lock
/ unlock a door if programmed to do so.


Certain model of
Z-Wave door locks with thumbturns allow a brief period in which the thumbturn can be operated manually
before
the device locks automatically. Locks of this type are not re
commended for use with Scenes.


Some Z
-Wave devices may not communicate low
-battery notifications. Please pay attention to low battery indications on
individual devices and replace batteries when
the notifications appear.


The Control Panel
issue
s a “Failed” status on Z
-Wave devices when it does not receive
a response back
from that device.
These devices are indicated by a
symbol on the
Z-Wave Device Management menu.
This can be due to range,
interference, or the device itself. If the Control Panel receives a signal from the device, the
“Failed” status
clear
s.


IMPORTANT

Automation can ONLY be used for lifestyle enhancement. It must not be used for personal
safety or property protection
nor for use to control power to medical or life support equipment!




Z-Wave automation functionality is supplementary only and has not been evaluated by compliance agency.


Automation
23


Adding Automation
Devices

The
following procedure
explain
s how to “Include”
Z-Wave products along with ex
plaining other Z
-Wave features. When accessing
this feature, there are
options for the following:



Update Network
– Use this after adding, removing, or relocating a Z
-Wave device.
This allows the panel to remap signals to
each device in the network.



Remove All Failed Devices
– Any device that has failed can be removed from the Controller with this function. Use only when
the device does
not work in any location and has been proven
bad.



Reset Controller
– If the Control Panel is the primary controller for
your network, resetting it result
s in the devices in your
net
work to be orphaned and is
necessary after the reset to exclude and re-include all the devices in the network. T
his
def
ault
s
the Z
-Wave Cont
roller in the system which remove
s all programmed Z
-Wave devices
, however, the devices do
not receive a
signal to be excluded. So, when they need to be included, they
need to be excluded first.
Do this only if you’ve been instructed
by your Dealer.


Touchscreen Display

Description


1. Select
.
2. Select “Devices”
.
3. From the right, select “Z
-Wave Management”.

4. Enter the Master or Partition Master code in the displayed keypad.

5. Select
“Inclusion Mode” if the device being added is very close to the
Control Panel and can signal directly to it. Select “Network Wide Inclusion”
if the d
evice supports it, which is
included through hopping signals through
the Z
-Wave network.

NOTE:
If the device is an S2 security device, the panel will ask for the DSK
(Device Specific Key) pin. Enter the PIN from the device and allow several
minutes for the device to complete the Secure enrollment process.


6.

The system is ready to include a
device. Activate the device

and allow up to
one minute for the device to include.


NOTES:


Each type of Z
-Wave device has its own unique way to initiate its inclusion
process. Please refer to your devices instructions on how to include it into a
Z-Wave
Controller.


Some devices, such as door locks, may require to be within 3 feet of the
Control Panel to be included into the network. Once included, it can be
installed in the desired location.


7. It indicates
“1 Device Included”. Select
. If a device is not
including, try the following:


If possible
, bring the Z
-Wave device within 3 ft of
the Control Panel.


Try going through the excluding procedure in the next section. If the device
was tested in a different netwo
rk and not excluded, it does not
include into a
different network until it receives an excluded signal. Then,
try to include it
again.


8.

By default, when a device is included

into the system, it has

its own generic
name such as “Device 1” or something similar. To rename the device, touch
the device name on the left side.

9. Enter the desired name of the device in the displayed keyboard
10.
Select
.
NOTE:
Up to 40 characters can be used to create a name, however, only the
first 25 characters are
shown in the “Favorites” screen, which is covered later.

11.
Select
<
to go back to the device’s full screen.

12.
Select
<
to go back to previous screen.



QS-091-V0
Z-Wave Management
Enrolled Devices
Exclusion Mode
Inclusion Mode
Local Controller Info
QS-102-V0
DEVICE SETTINGS
Lamp
Associated Partition
Name
Unassigned
Favorite
Security Level: None-Secured
Up to five of your favorites are shown at the top level of the devices menu
Vendor Name: Leviton Automation
24


Removing
Automation
Devices

The following
procedure
explain how to exclude Z
-Wave products from a Z
-Wave network, so they can be used in a different
network. This can also be used if you are having problems including a dev
ice in to a network, which
allow
s a device to be included
after being excluded.

Touchscreen Display

Description


1. Select
.
2. Select “Devices”
.
3. From the right, select “Z
-Wave Management”.

4. Enter the Master or Partition Master code in the displayed keypad.

5. Select “Exclusion Mode”.


6. It prompt
s you to exclude Z
-Wave device by pressing the function button on
the device. Typically, you would exclude the device the same way it was
included. See the instructions for that device for further details.

7. It indicates
“1 Device Excluded”. Select
or
continue excluding
more devices if needed.


8. After you select
, the “Z-Wave Management” page is displayed.
Select
<
to go back to the main screen.



QS-091-V0
Z-Wave Management
Enrolled Devices
Exclusion Mode
Inclusion Mode
Local Controller Info
QS-098-V0
Z-
Wave Exclusion
Task completed.
DONE
1 Device Excluded
Please choose from the options belo
w.
ID:1 SecLevel: None-Secured
Type: Switch
Node: 6 Leviton
EXCLUDE
ANOTHER
QS-091-V0
Z-Wave Management
Enrolled Devices
Exclusion Mode
Inclusion Mode
Local Controller Info Automation
25


Operating Your Automation System

Some plug-
in modules are dimmable while others are not. They are simply on or off. The same applies to in-wall switches and
receptacles. There are many different manufacturers of Z
-Wave devices available and they all have their ow
n Z
-Wave feature sets
that
look and operate differently from the devices in the following examples.

Touchscreen Display

Description


1. Select
.
2. Select Devices
.
3. From the right, select “All Devices”. “All Devices” list
s all enrolled Z
-Wave
devices that your Dealer may have installed for you.
The following examples
show
2 plug
-in modules, a thermostat, and a door lock.

4. Each device is controllable from this screen by activating each action icon on
the right side. Touch
the name of each device on the left side to access the
full screen for that device.

5. Select
to change the display of how the devices are listed. S
elect
between “Device Type” or “Device Name”. This example displays the list by
“Device Name”. Scroll do
wn to see more devices.


6. “Device Type”
categorize
s all devices by “Switch”, “Dimmer”, “Thermostat”,
“Lock”, etc.

7. Select the name of a device on the left side to see it in f
ull
screen.


Full screen displays highly visible icons for device activation and status.



For the dimming devices, touch
and drag the control to the left or
to the right until the desired level
is reached.



For the on
/ off devices, simply
touch the on / off icon on the right.



For door locks, select the lock /
unlock icon on the right to unlock
it.


QS-085-V0
Z-Wave Devices
Name
On
On - 39%
Light
Lamp
72
Thermostat
Cool
QS-103-V0
Z-Wave Devices
Dimmer
On
On - 39%
Light
Lamp
Switch
QS -086-V0
Lamp
On
39%
QS -087-V0
Lamp
Off
0%
QS -089-V0
Light
On
QS -088-V0
Light
Off
QS-099-V0
Front Door Lock
Unlocked
QS-100-V0
Front Door Lock
Locked Automation
26


Operating Your Automation System
(Continued)

Touchscreen Display

Description


For thermostat control,
adjust the desired temperatures by selecting the up and
down arrows on the right along with the
Mode and Fan controls on the left.
When changing the Mode and Fan controls, touch each icon,
then,
a pop-up
window is displayed with selectable options for each.


The name of any device
can be changed
anytime from its full screen
:
1. Select

.
2. Select
the device name on the left to access the keyboard.

3. Enter
the new name of the device.

4. Select
.

Up to 5 of your favorite Automation devices can be added to the “Favorites”
screen for easy access
. Accomplish this by selecting
the “star” on the left side of
each devi
ce. Once it is yellow, it is displayed
in the
“Favorites” screen.


To access “Favorites”, simply select
. “Favorites” is
always the first option
displayed. When accessing a device from
the “Favorites” screen, it
display
s it in
full screen.

NOTE: While the name of any Z
-Wave device can be up to 40 characters, t
his
screen can only display up to 25 characters for any device name.


Scene
s
Scene programming allows you to automate your Z
-Wave devices by programming different security system events to trigger Z
-
Wave device activations. Up to 20 scenes can be programmed, but only from Total Connect 2.0.
(www.totalconnect2.com
or use
the TotalConnect2.0 App)
Once programmed and synced with the Control Panel, all scenes can be viewed and “ran” from the
Control Panel and Touchscreens.

Touchscreen Display

Description


1. Select
.
2. Scroll down and select “Scenes”
.
3. To run a scene, simply select
to the right of the s
cene and the Z
-Wave
device
operates
based on the scene’s command
.
There are many different options to automate your Z
-Wave devices. Scenes can
be activated based on time schedules, manually, or when triggered by a device
in partition 1, such as a sensor fault or system arming / disarming. Other than
the ones in this example, here are some other popular scenes:


Turn on / off desired lights with a Key Fob.


Turn on porc
h light when driveway motion sensor is faulted.


Lock desired door locks when partition 1 is armed in any mode.


Change thermostat modes based on arming / disarming or other partition 1
functions.


Schedule desired lights to turn on / off at desired times, including sunrise /
sunset.


Schedule arming of the security system at desired times
for Partition 1.




QS -090-V0
Thermostat
74
72
Indoor
Temperature
Mode
Fan
38%
Cool to
QS-085-V0
Z-Wave Devices
Name
On
On - 39%
Light
Lamp
72
Thermostat
Cool
Favorites
Devices
Cameras
Sensors
QS-195-V0
Lamp
Light
Thermostat
Front Door Lock Automation
27


Alexa
(PROA7PLUSC
Only)

If you want the
Alexa feature
, it must be enabled
in your system
by your Dealer
(PROA7PLUSC
control panel only)
. If you are
unable to setup the Alexa feature in the
procedure below,
contact your Dealer to enable Alexa
. Each Touchscreen installed on
your system, including the Control Panel, is considered a separate device to Alexa. The following setup procedure must be
performed on
the Control Panel and each
Touchscreen
as desired
. In the devices section of your Ale
x app, the Control Panel is

identified as “
QS
AIO”
(All
-In
-One)
while each Touchscreen is
identified as “WTS”
(Wireless Touch Screen)
.
The
Control Panel and Touchscreens supports a variety
of general
Alexa
skills:



Weather Update


Flash News Briefing


Sports Updates


Stock Updates


Local Traffic & Drive Time


Recipes

/

Meal Ideas

/

Wine Pairing


Math Calculations


Distance Calculations


Timers


Alarms



To Do Lists


Add Events to Calendar


Shopping Lists


Direct Shopping


Reminders

NOTE:
Phone Calls are

NOT supported on the Control Panel

or Touchscreens
.

If your Dealer has
setup
Total Connect 2.0 with your system,
link your Total Connect 2.0 account as a skill through
your
Alexa app.
You
need to link them with your Total Connect 2.0 username and password. Once they a
re linked, the following commands can be
perform
ed
through your Alexa devices
:


“Alexa, ask Total Connect
“W
hat is the status of my
security system?”


“Alexa, ask Total Connect, “I
s my security system armed?””


“Alexa, tell Total Connect to Arm.”


“Alexa, tell Total Connect to Arm Away.”



“Alexa, tell Total Connect to Arm Stay.”


“Alexa, tell Total Connect to run bedtime”. (Bedtime can be
a scene programmed to turn lights off and arm the system).


Any programmed scene can be activat
ed from Alexa,
except for scenes that unlock doors or Disarm the system

NOTES:


Any
Automation S
cene programmed to run when the system is armed activate
s when
you
tell
Alexa
to arm your system.


For security p
urposes
, you cannot
disarm your system using Alexa. Alexa is not as
sociated with any U
ser
Codes in your
system. Disarming
require
s the entry of a valid 4-digit code.


For multi
-location Total Connect 2.0 accounts, only one
location
in Total Connect 2.0
is supported per each Alexa account.



For multi
-
partition Control Panels, only partition 1 is supported.


The following procedure explains how to setup Alexa on the Control Panel and Touchscreens.

Touchscreen Display

Description


1. Select
.
2. Scroll down and select “Settings”
.
3. From the right, select “Voice Services.”

4. Select “Amazon Alexa”.

5. Select “Enrollment”.

6. Enter the Master or Partition Master code in the displayed keypad.

7. Read the End User License Agreement
carefully. To
accept the agreement,
select
. If you do not agree, select
.

8. Once you accept the license agreement, you are
prompted to go to the
amazon web site as described on this screen. Log into your Amazon account
with your username and password. Enter the 6-digit code provided from this
screen into Amazon site.

9. When the Amazon web site has indicated “Success! Your r
egistration
is
complete.”. The screen automatically update
s and indicates
“Login

Successful”. Select
.

10.
Select
. Access this screen again by following steps 1
-3.

If you
, then
Alexa is not
available on the devic
e from which you
logged out. T
o re-enable the device, y
ou
need repeat steps 1-9
again on the
device from which you logged out from.



QS-225-V0
Amazon
Alexa
REJEC
T
ACCEP
T
DO NO
T use the
Alexa voice feature o
ffered in a this product in hazardous
environments requiring fail safe performance. Resideo will not be liable for death,
personal injur
y
, or property damage arising if the product is used in such a
hazardous environment.
You must accept these terms in order to activate the
Alexa
feature of this product. By clicking “Accept” you acknowledge and accept these
terms and conditions.
QS-126-V0
Amazon
Alexa
RESEND CODE
Go to
https://amazon.com/us/code
on your smartphone, computer or tablet and enter this code:
FTMXZG
QS-128-V0
Amazon
Alexa
LOG OU
T
amazon alexa
CLOSE Automation
28


Alexa
(Continued)


Touchscreen Display

Description


After the Alexa feature has been enabled on
the Control Panel and
each
Touchscreen
, the “Display & Audio Settings

” screen
display
s a toggle
button for Alexa Voice Commands
on each enabled device. If
Alexa is
not
enabled on a
Touchscreen,
Alexa Voice Commands
are not
displayed
here.
When
Alexa Voice Commands is enabled, it turn
s blue and A
lexa can be used
with all available features. If disabled, Alexa
can
not respond to any commands
until it has been turned back on.


The Alexa icon
is displayed in the bottom of the
Home
screen. Anytime Alexa
is
prompted, the bottom bar above the Alexa Logo animates
in accordance with the
Alexa operation and an X is
displayed next to the Alexa icon to stop any
announcements. The bottom bar also flashes
yellow when there is a
n Alexa

notification and turn
s red if Alexa Voice Commands has been disabl
ed.


Bluetooth
Disarm

(PROA7PLUS
C Only)

If the “Bluetooth Disarm” feature has been enabled by your
Dealer
(PROA7PLUSC
only)
, the s
ystem
disarm
s as soon as a
user’s
Bluetooth
device is connected to the system
. Multiple devices
can be paired
per user, but up to a maximum of 6 Bluetooth devices
in the system. Each of the 6 Bluetooth devices can be setup in the Control Panel and each Touchscreen.

IMPORTANT SECURITY NOTICE

Your Bluetooth device is similar to
your house keys. If lost or stolen, another person can compromise
the
security system.
Immediately notify your Dealer of a lost or stolen Bluetooth device. Your Dealer can then disable Bluetooth
programming from
the

security system.


Touchscreen Display

Description


1. Select
.
2. Scroll down and select “Settings”
..
3. From the right, select “User Management”.

4. Enter the Master or Partition Master code in the displayed keypad.

5. Select the desired user from the list.

6. Scroll down in
the user and
select “Bluetooth Disarm”.

7. Select “PAIR”.

8. Enable Bluetooth
in the device
and look for the Control Panel or Touchscreen.
It is labelled “ProSeries
-
XXXXX”, where X is the last 5 digits of its MAC.


9. The Control Panel or Touchscreen
provide
s a 6-
digit passkey. You may need
to enter this on your device or it may display automatically. Select “PAIR’ on

your device and select
on the Control Panel or Touchscreen.


10.
Once
paired, the Control Panel display
s the connected device, its MAC,
Partition assignment and its connection status. There is
the option to
“UNPAIR” or toggle the disarm feature on and off for the user’s device.


Network Name
QS-046-V2
QS-129-V0
QS-134-V0
Bluetooth Pairing Mode Enabled
QS-135-V0
Bluetooth Pairing Mode Enabled
Passkey: 481567
PAIR
REJEC
T
29
Maintenance


The
system
is designed to require little maintenance. However, testing your system is strongly recom
mended while
regular care
and
cleaning is suggested.

Software Update
s

Software updates for the Control Panel are published periodically. Most updates request
s user permission. Select
Accept
,
Yes
or
OK
to install the update.
Certain critical updates are installed automatically.
After
critical
updates, information about the update
appear
s on
-screen and the system reboot
s.
Care and Cleaning


Do not slam
sensor
-protected doors or windows.
This could potentially damage the sensor.


Keep dust from accumulat
ing on the
Touchscreen
and
sensors, particularly motion sensors and smoke
/ carbon monoxide
detectors
. We recommend cleaning them monthly
with a soft, dry cloth
.
Touchscreen Display

Description


1. Touch and drag down the Display & Audio Settings tab
at the top
of the screen.

2. Select “CLEAN SCREEN”.


3. The screen
display
s a 30 second countdown, disabling it so it can be cleaned
using a clean, soft, dry cloth. Do NOT spray or use any cleaning solutions on
the screen!

Screensaver

Touchscreen Display

Description


After 5 minutes of no activity, if Backlight Timeout is not enabled, the screen
enters Screensaver mode and display the current time / date, weather, and other
critical status.


If there is
a Z
-Wave thermostat programmed in A
utomation, the Screensaver
also displays
the current status of your
primary
thermostat on the right.



Network Name
QS-046-V2
Clean Screen
QS-047
-V0
Mostly sunny
Disarmed
80°
11:47 AM
August 06, 2019
QS-45-V0
Mostly sunny
80°
11:47 AM
August 06, 2019
QS-212-V0
72° Maintenance

30

Testing the
Sensors


Test the system
monthly
.


Test your system after any alarm occurs
.

Before testing, the system should be disarmed,
and all protected doors and windows
closed. The status LED show
s green
when
“Ready to Arm”
. T
his test mode
can be entered
while se
nsors are faulted, but you
must
still
close and open these sensors
to
test

them
. Testing your sensors with the following t
est mode does NOT send any signals to your central station. Instead, it tests ONLY
the range and operation of the sensors with your PROA7
C/PROA7PLUSC
security system. T
o test actual alarm signals with your
central station, please contact your
Dealer or Central Station for their process on how to do s
o. This requires
the system
to go
into
an alarm condition
which is accomplished
by either activating a panic or arming the system and faulting sensors.

Touchscreen Display

Description


1. Select

.
2. Scroll down then select “Tools”
.
3. Enter the System
Master code in the displayed keypad.

4. Select “System Test”.

5. Select “Test Sensors”
.

6. This
display
s all sensors / sensors programmed in your system.
Select
.
7. The screen displays
“Start Sensor Test”. Select
. The
PRO7APLUS sound their alarm sounder for
2 seconds.


NOTE:
Testing sensors is done by partition. You must log onto the other
partition to test their sensors.


8. The sirens and smoke
/ CO sensors
display
s their signal strength and battery
levels on the screen. As you activate all other sensors
, the system
provide
s
3 beeps along with the voice annunciation of the sensor descriptors. This
applies to all sensors, including motion detectors. As the panel recognizes
each sensor, it
display
s their respective wireless signal and battery levels.

Once the test is complete, select
.
NOTES:


Wireless motion detectors utilize a 3-minute timeout when they are faulted.
This means when you walk through their coverage area, they send a fault
signal to the Control P
anel,
then
send
s a restore signal immediately
thereafter to clear the fault. After sending the restore signal, they go to
“sleep” for 3 minutes to conserve battery life. After 3 minutes, it wakes back
up to its active state and waits to detect motion again and repeats the
process. If a motion detector is NOT showing in this list as act
ivated

(displays signal and battery status)
, give it up to 3 minutes before walking
through its coverage area again.


When testing smoke detectors, keep the Control Panel in test mode for
at
least one minute (60 seconds) after testing the detector to avoid sending
unwanted alarm messages to the Central Station


If you experience any problems getting any sensor to test with the system,
please contact your Dealer.



QS-213-V0
System
Tests
Test Communicator
Test Sensors
QS-214-V0
T
est Sensors
/Zones
Name
MAC
Signal
Batte
ry
Front Door
Living Room Motion Detector
Garage Door
Kitchen Window
Hallway Smoke
00:D0:2D:FF:FE:CE:9D:11
00:D0:2D:FF:FE:9D:2D:C8
00:D0:2D:FF:FE:CB:70:59
00:D0:2D:FF:FE
:AD:54:23
00:D0:2D:FF:FE:
FA:5E:98
QS-215-V0
T
est Sensors
/Zones
Name
MAC
Signal
Batte
r
y
Front Door
Living Room Motion Detector
Garage Door
Kitchen Window
Hallway Smoke
00:D0:2D:FF:FE:CE:9D:11
00:D0:2D:FF:FE:9D:2D:C8
00:D0:2D:FF:FE:CB:70:59
00:D0:2D:FF:FE
:AD:54:23
00:D0:2D:FF:FE:
F
A:5E:98 Maintenance

31


Testing the Communicators

Touchscreen Display

Description


1. Select
.
2. Scroll down and
select “Tools”
.
3. Enter the Master or Partition Master code in the displayed keypad.

4. Select “System Test”.

5. Select “Test Communicator”.

6. Select “Test Wi
-Fi”, “Test Cellular” or “Test All”.


6A.
“Test Wi
-Fi” provide
s information such as the name of the network it is
connected too, Signal Strength in dBm, speed, and internet connection.


6B.
“Test Cellular”
provide
s information such as the name of the cell network it is
connect too, SIM Status, Signal Strength in dBm, and internet connection.


System Battery

IMPORTANT

The battery pack must be replaced when the Alert displays
System

Low Battery
with no sensor number specified. Contact your
Dealer to replace the battery.


Sensor Batteries

IMPORTANT

The Control Panel beeps once every 40
-45 seconds when a sensor reports a
low battery. A sensor with a low battery continues
to operate for up to 30 days.
However, the battery must be replaced within 30 days of th
e audible warning beginning. The
sensors draw quick bursts of current during transmission, then sit idle with ver
y nominal current draw. Most batteries are not
designed for this type of use, therefore, only batteries listed as compatible should be used if the expected battery life is
to be
attained. Please check with your Dealer for compatible battery manufacturers
and their part numbers when they need to be
changed. When other non-approved batteries are used, the quick bursts of current draw kill the battery cells prematurely
causing them to go low in a matter of months and can also cause unpredictable results. O
ther low
-quality batteries have not
been UL tested and pose a safety hazard if used.
After the battery has been changed, clear the sensor low
-battery and tamper
Alerts by acknowledging it.
For SiX™ series sensors and wireless keys, remove the old battery
and wait about 10 seconds
before installing the replacement battery.


QS-004-V0
Test Communicator
Test Wi-Fi
Test Cellu
lar
QS-107-V0
Wi-Fi
SSID
Signal Strength
Speed
Reached the Internet
Unknown
Yes
-18dBm
Router Name
QS-108-V0
Cellu
lar
Ne
twork
SIM Status
Signal Strength
Reached the Internet
Registered
Yes
-108dBm
AT T Wireless Touchscreens, Keypads, & Key Fobs
32
PROWLTOUCHC
Wireless Touchscreen

Wireless Touchscreens (if installed), are functionally the same as the Control Panel. They
duplicate the Control Panel’s displays
and functions
. Most of what can be
done
at the Control Panel can also be done at the Touchscreen. The Touchscreens
communicate to the Control Panel via Wi
-Fi
through your router
. It can be either wall mounted with t
he wall docking station or desk
mounted with either the built
-in desk stand or separate optional desk mount. The built
-in desk stand option
angle
s the touchscreen
at approx. 30°. Touchscreens are NOT supervised by the system. If a Touchscreen loses wireless connection to the Control
Panel, it display
s a black screen with “Please Standby”. This message clear
s and display
s status once it reconnects.




PROWLTOUCHC
Wireless Touchscreen



Status LED

Meaning

Red
-

Steady

System
Armed

Red
-

Flashing

Alarm / Alarm Memory

Amber
-

Steady

System trouble

Amber
-

Flashing

Device trouble


System cannot be armed

Green
-

Steady

Ready to Arm

Green
-

Flashing

Device trouble
-

System can be armed

Green & Red
Alternately
Flashing

System is in Programming Mode

Off

Not ready to Arm

NOTE:
The power button has 2 distinct functions:


Press and Release to
toggle the screen off and on.


Press and Hold to display the options of Power Off or Restart.


Touchscreen
Mounting Options

Built
-
In Desk Stand




The Touchscreen can be powered by the supplied micro USB cable and the 5Vdc, 1.5A plug-in transformer. For
optimal performance, use the supplied transformer to charge the Lithium Ion
Polymer battery. The battery may not
charge properly if it’s plugged into any other USB port.


Wall Mount (Sold Separately)

Desk Mount (Sold Separately)





ProSeries
QS-067-V3
POWER BUT
TON
CHARGE PO
RT
SD CARD PO
RT
MICROPHONE
MICROPHONE
MENU
PANIC KEYS
DISPL
AY &
AUDIO
SETTINGS
LED / CAMER
A
ALEX
A Wireless Touchscreens, Keypads, & Key Fobs
33

PROSiXLCDKPC
Wireless Alpha Keypad

The
PROSIXLCDKPC
Wireless Alpha Keypad provides a LCD display with 2 lines of 32 total characters allowing it to display the
Keypad’s partition number, system status, sensor status, and various messages. This non
-voice Keypad also display
s
programmed descriptors such as
“Front Door”, “Kitchen Window”, etc. anytime the sensors are faulted. If Chime is enabled on the
Control Panel, this Keypad provides the Standard
3-beep Chime sound
(cannot be changed) when a zone is faulted. It also has
the option of being used with a desk stand, sold separately. These Keypads are supervised.
If the system loses communications
with a wireless Keypad for 15 minutes,
the system
latch
es into a trouble condition, which clears automatically once it regains
communication with the Control Pan
el. If “Arming Ding”
is enabled by your Dealer, the
system sounds
its alarm sounder
(s)
when
the Keypad is used to arm the system
to Away mode
. This is so you can hear the system arm from outside the premises.

Keypad Key Fun
ctions

Optional Desk Stand (Sold Separately)

LED

Status

Meaning

POWER


Red
-

Steady

No AC power is present and battery is very low.

Green
-

Steady

AC power is present

Green
-

Flashing

No AC is present

and unit is operating on battery power

Red
-

Flashing

No AC power is present and battery is low.

Amber
-

Steady

Battery is charging

STATUS


Off

System/Partition is Not Ready to Arm OR in Programming Mode

Red
-

Steady

System/Partition is Armed

Green
-

Steady

System/Partition is Ready to Arm

Red
-

Flashing

Alarm detected OR Alarm in memory

TROUBLE


Off

System is in Programming mode OR no troubles present

Red
-

Steady

System trouble is present

Red
-

Flashing

Device trouble is present


Keypad Menu Mode

This mode displays keypad programmed information and provides access to Default, Reset, LCD Brightness and Backlight options.

Access the menu mode by holding the
key for 2 seconds. Press
key to scroll or the
key to exit. This mode
exit
s after 1 minute of no keypad activity. See below for settings and options.

Display

Meaning / Option

App:

Boot:

Displays the K
eypad’s current App and Boot versions

RF6:

Displays the K
eypad’s SiX software version and the keyp
ad MAC ID

Default Keypad

Prompts to Default Keypad.
= CONFIRM to remove keypad from Control Panel.

NOTE:
If the K
eypad is rep
owered within 24 hours, it attempt
s to re
-pair with the Contro
l Panel. After 24
hours, it

need
s

to be re
-
enrolled.

Partition=

Keypad ID=

Displays Partition assignment and Keypad ID programmed in the Control Panel.

Reset Keypad

Prompts to Reset Keypad.
= CONFIRM (restart)

LCD Brightness

Prompts to change LCD brightness.
toggles
from Low, Medium, and High

Backlight Adjust

Press
to cycle through options for: Always Off / ON, After 1, 5, or 15 minutes

A: None

B: None

(Future Use)

(Future Use)


Wireless Touchscreens, Keypads, & Key Fobs
34

PROSIXLCDKPC
Alpha Wireless Keypad
(Continued)

PROSiXLCDKPC
Alpha Keypad Commands

When entering any commands, sequential key depressions must be made within a few seconds of one another. If a few seconds elapse without a

key depression, the entry is aborted and must be restarted from its beginning. Be sure to observe this precaution when performing any of the
commands on this Keypad. If you make a mistake while entering a command, stop, press the
key, and then start ov
er.

If you stop in the
middle of entering a command and then immediately start the entry over, an erroneous command might be entered. All commands
require a valid
4-digit code to be entered first except for Quick Arming,
and
Fire Silence
. User C
odes cannot be programmed into the system from this Keypad.
They can only be programmed from the Control Panel, Touchscreens, or by your Dealer.

Action

Command

Bypassing

If “Force Bypass” has been enabled by your Dealer and you attempt to arm with any of the arming commands below, all faulted sensors
are

bypass
ed
automatically
, then
, the system
arm
s. If “Force Bypass” is disabled and the sensor cannot be closed, the sensor needs
to be bypassed
manually so the system
ignores it. Any bypassed sensor become
s unbypassed once a disarm command is entered.

Manual Bypassing Sensors

4-digit code +
+ 3
-digit sensor (zone) number to be bypassed. Repeat command for each faulted
sensor. If you are not sure what the zone numbers ar
e for your sensors, ask your Dealer for a list or fill out
the zone list in back of this manual.

Arming

Away

4-digit code +

two beeps confirm

Stay

4-digit code +

three beeps confirm

Night
-Stay

4-digit code +
+

three beeps confirm

Maximum
(Away INSTANT)

4-digit code +

two beeps confirm (no Entry Delay)

Instant (Stay INSTANT)

4-digit code +

three beeps confirm (no Entry Delay)

Quick Arming (Enabled by your
Dealer)

Press
(AWAY) OR
(STAY) OR
(NIGHT STAY) (4
-digit code not requir
ed)

Disarming

The Disarm command does more than just disarm the system. It also clears alarm / trouble memory and exit test modes.

Disarm

4-digit code +

Disarm from Alarm or Trouble

Enter a valid 4-
digit code +
twice. The first disarm
silence
s alarm sounds.
The second disarm
clear
s

the alarm /

trouble memory from the display.

Fire Silence

Press

Panics

Panics are activated by 2 separate button depressions which require depressions within 10 seconds of
each other, not simultaneously. When the
first button is pressed,
the programmed panic keys illuminate. There are 3 distinct ways to activate a Panic.

Fire
(Sensor 995)

Press


+


OR
+
OR
+

Police
(Sensor 999)

Press


+


OR
+
OR
+

Medical
(Sensor 996)

Press


+


OR
+
OR
+

Partitioning

Goto another Partition

4-digit code +
+ partition number (

or
or
or
)
Miscellaneous

Chime Mode

4-digit code +

(Command
toggle
s Chime on and off)

Start Walk Test

4-digit Master code +
+

End Walk Test

4-digit code +
(Disarm)

Scroll through Status

Pressing the
key
scroll
s through all messages that are displayed on the Keypad.


Wireless Touchscreens, Keypads, & Key Fobs
35

Wireless Key Fobs

Your system may also include one or more wireless Key Fobs, which can perform various functions programmed by your Dealer.
Key Fobs are typically programmed to Arm Stay, Arm Away, Disarm, and a Panic. Additional buttons can also be used to activat
e /
deactivate Z
-Wave Automation devices, such as lights via Scenes
. The system
support
s up to 32 Key Fobs.

IMPORTANT SECURITY NOTICE

Your wireless Key Fob is similar to your house keys. If lost or stolen, another person can compromise the
security system.
Immediately notify your Dealer of a lost or stolen wireless Key Fob. Your Dealer can then remove the wireless Key
Fob
programming from the
security system.

NOTES
:

To activate a button function, press and hold the button for 1
-2
seconds until the lights come on. To request system status
without activating the button, press and release any button.


Each Key Fob must be as
signed to its own 4-
digit User C
ode in the Control Panel. When a fob is used to arm and disarm, the
system logs
the arm and disarm events in the Activity Log along with the user’s name. T
wo fobs can not
be assigned to the
same user.


The disarm button can not only be used to disarm the system, but it can also be used to clear Alarm Memory by simply pressing
it twic
e. The first time will disarm, silencing alarm sounds, and the and second time will clear memory.


The PROSiXFOB is bi
-directional so it not only sends signals to the Control Panel, but it also receives signals back to reflect
system status with its LED’s.


If “Arming Ding” is enabled b
y your Dealer, your system
sound
s its alarm sounder
(s)
when the fob is used to arm the system
to
Away mode. This is so you can hear the system arm from outside the premises.

Your wireless Key Fobs are programmed by your Dealer. Write down each button’s programmed function in the spaces below.


Button 1:
__________________________________


Button 2:
__________________________________


Button 3:
__________________________________


Button 4:
__________________________________


Button 5:
__________________________________

(press and hold BOTH buttons to activate)


Button 6:
__________________________________

(press and hold BOTH buttons to activate)


Button 7:
__________________________________

(press and hold BOTH buttons to activate)


Button 8:
__________________________________

(press and hold BOTH buttons to activate)


PROSiXFOB: Wireless Key Fob


PROSiXFOB Wireless Key Status Indications
Status is indicated by the LEDs at the top of the key fob.

System Status

Green LEDs

Red LED

Sounder

System Armed (any mode)

Off

On 2
-3 seconds

2 Beeps

Alarm in progress or in Audible Panic Alarm

Off

Slow Flash for 2-
3 seconds

4 Beeps

Disarmed, Ready to Arm

On 2
-3 seconds

Off

1 Beep

Disarmed, Not Ready to Arm

Slow Flash for 2-
3 seconds

Off

Silent

RF Transmission

Flash once (both LEDs)

Off

Silent

Not Hearing from Control Panel

Off

Off

1 Second beep

1
2
3
4
6
5
SiXFOB-006-V1
8 NFPA Recommendations


36
National Fire Protection Association Smoke Detector Recommendations
:
Regarding
the number and placement of smoke and heat detectors, we subscribe to the recommendations contained in the
National Fire Protection Association's (NFPA) Standard #72 noted below.

Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household.
The equipment should be installed as follows: A smoke detector installed outside of each separate sleeping area, in the immediate
vicinity of the bedrooms and on each additional story of the family
living unit, including basements and excluding crawl spaces and
unfinished attics.

In addition, the NFPA recommends that you install heat or smoke detectors in the living room, dining room, bedroom(s), kitchen,
hallway(s), attic, furnace room, utility and storage rooms, basements and attached garages.





.
Smok
e Detectors
for
Minim
um
Protection
Smok
e Detectors
for
Additional
Protection
Heat-Activ
ated
Detectors
floor_plan-001-V1 NFPA Recommendations

37

Emergency Evacuation

Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National F
ire
Protection Association:

1. Position your
detector or your interior and/or exterior sounders so that they can
be heard by all occupants.

2. Determine two means of escape from each room. One path of escape should
lead to the door that permits normal exit from the building. The other should be
an alter
native escape, such as a window, should your path to that door be
impassable. Station an escape ladder at such windows if there is a long drop to
the ground.

3. Sketch a floor plan of the building. Show windows, doors, stairs and rooftops
that can be used
to escape. Indicate escape routes for each room. Keep these
routes free from obstruction and post copies of the escape routes in every
room.

4. Assure that all bedroom doors are shut while you are asleep. This will prevent
deadly smoke from entering while you
escape.

5. Try the door. If the door is hot, check your alternate escape route. If the door is
cool, open it cautiously. Be prepared to slam the door if smoke or heat rushes
in.
6. When smoke is present, crawl on the ground. Do not walk upright, since smoke
ris es and may overcome you. Clearer air is near the floor.

7. Escape quickly; don't panic.

8. Establish a place outdoors, away from your house, where everyone can meet
and then take steps to contact the authorities and ac
count for those missing.
Choose someone
to assure that nobody returns to the house —
many die going
back.




emerevac Regulatory Agency Statements


38
FEDERAL COMMUNICATIONS COMMISSION (FCC) & INDUSTRY CANADA (IC) STATEMENTS

The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or
User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT

This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the
following statement for your information:

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict
accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type
tested and found
to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of
FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation.
However, there is no guara
ntee that interference will not occur in a particular installation. If this equipment does cause
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interf
erence by one or more of the following measures:

• If using an indoor antenna, have a quality outdoor antenna installed.

• Reorient the receiving antenna until interference is reduced or eliminated.

• Move the radio or television receiver away from the rec
eiver/control.

• Move the antenna leads away from any wire runs to the receiver/control.

• Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch cir
cuits.

• Consult the dealer or an exper
ienced radio/TV technician for help.

INDUSTRY CANADA CLASS B STATEMENT

Cet appareil numérique de la classe B est conforme à la norme NMB
-003 du Canada.

FCC / IC STATEMENT

This device complies with Part 15 of the FCC Rules, and Industry Canada’s license-
exempt RSSs
. Operation is subject to
the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference receiv
ed, including interference that may cause undesired operation.

Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’Industrie Canada. Son
fonctionnement est soumis aux conditions suivantes: (1) Cet appareil ne doit pas c
auser d’interférences nuisibles. (2) Cet
appareil doit accepter toute interférence reçue y compris les interférences causant une réception indésirable.



RF EXPOSURE WARNING

The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 7.8 in
ches
(20
cm) from all persons and must not
be co
-located or operated in conjunction with any other transmitter except in
accordance with FCC and ISED multi
-transmitter product procedures.

MISE EN GARDE

Exposition aux Fr
équences Radio:

La/les antenne(s) utilisée(s) pour cet émetteur doit/
doivent être installée(s) à
une distance de séparation d'au moins 20 cm (7,8 pouces) de toute personne et ne pas être située(s) ni fonctionner
parallèlement à tout autre transmetteur ou antenne, excepté en conformité avec les procédures de produit multi
tr
ansmetteur FCC et ISED.


IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS

If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional installer.

To the Installer

PROLTE
-A: The external antenna gain shall not exceed 6.63 dBi for 700MHz and 850MHz, 6.0 dBi for 1700MHz and 8.5 dBi for
1900MHz. Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in
FCC Parts 22H,
24E and 27.

PROLTE
-V: The external antenna gain shall not exceed 6.94 dBi for 700MHz, 6.0 dBi for 1700MHz and 9.01 dBi for 1900MHz.
Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC Parts
22H, 24E and 27.

PROLTE
-CN: The external antenna gain shall not exceed 6.63 dBi for 700MHz and 850MHz, 6.0 dBi for 1700MHz and 8.51 dBi
for 1900MHz. Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified

IC RSS
-130, RSS
-132, RSS
-133, and RSS
-139
.
Regulatory Agency Statements

39

OWNER'S INSURANCE PREMIUM CREDIT REQUEST

This form should be completed and forwarded to your homeowner's insurance
carrier for possible premium credit.

A. GENERAL INFORMATION:

Insured's Name and Address:







Insurance Company:

Policy No.:



PROA7
C/PROA7PLUS
C
___________________________
Other


Type of Alarm:
A


E

A
Burglary

A



E
A
Fire

A


E

A
Both

Installed by:


Serviced by:



Name
Name








Address

Address


B. NOTIFIES (Insert B = Burglary, F = Fire)

Local Sounding Device
____________________
Police Dept.


Fire Dept.



Central Station
A


E

A
Name:

_______________________________________________________________________________


Address:




Phone:



C. POWERED BY:
A.C. with Rechargeable Power Supply


D. TESTING:

A


E

A
Quarterly

A



E
A
Monthly

A


E

A
Weekly

A



E
A
Other



E. SMOKE DETECTOR LOCATIONS

A


E

A
Furnace Room

A



E
A
Kitchen

A


E

A
Bedrooms
A



E
A
Attic

A


E

A
Basement
A



E
A
Living Room

A


E

A
Dining Room

A



E
A
Hall


F. BURGLARY DETECTING DEVICE LOCATIONS:

A


E

A
Front
Door
A



E
A
Basement Door

A


E

A
Rear Door

A

E
A
All Exterior Doors

A


E

A
1st Floor Windows
A



E
A
All Windows


A


E

A
Interior Locations

A


E

A
All
Accessible Openings, Including Skylights, Air Conditioners and Vents


G. ADDITIONAL PERTINENT INFORMATION:












Signature:

Date:



Your System Information

40

Your local Resideo
dealer is the person best qualified to service your alarm system. Arranging a program of regular
service is advisable.

Security Company
/ Dealer
:
Name:

Phone:


Address:







Audio Alarm Verification enabled

Yes

No

(Two
-Way Voice)



PARTITION 1 DELAY DURATIONS
AND
ARMING OPTIONS

Exit Delay

time

________________


Entry Delay 1 time

______________


Entry Delay 2 time

__________________


ARM NIGHT enabled



Yes



No


Sensor
s

________________________________
_______________


AUTO HOME enabled



Yes



No

EXIT DELAY RESTART

enabled



Yes



No

QUICK ARM enabled



Yes



No

QUICK EXIT enabled



Yes



No

CHIME

mode enabled



Yes



No

FORCE BYPASS

enabled



Yes



No




Alarm Reporting Delay ___________________


PARTITION 2 DELAY DURATIONS AND ARMING OPTIONS

Exit Delay time

________________


Entry Delay 1 time

______________


Entry Delay 2 time

__________________


ARM NIGHT enabled



Yes



No


Sensors

________________________________
_______________


AUTO HOME
enabled



Yes



No

EXIT DELAY RESTART enabled



Yes



No

QUICK ARM enabled



Yes



No

QUICK EXIT enabled



Yes



No

CHIME mode enabled



Yes



No

FORCE BYPASS enabled



Yes



No




Alarm Reporting Delay ___________________


PARTITION 3 DELAY
DURATIONS AND ARMING OPTIONS

Exit Delay time

________________


Entry Delay 1 time

______________


Entry Delay 2 time

__________________


ARM NIGHT enabled



Yes



No


Sensors

________________________________
_______________


AUTO HOME enabled



Yes



No

EXIT DELAY RESTART enabled



Yes



No

QUICK ARM enabled



Yes



No

QUICK EXIT
enabled



Yes



No

CHIME mode enabled



Yes



No

FORCE BYPASS enabled



Yes



No




Alarm Reporting Delay ___________________


PARTITION 4 DELAY DURATIONS AND ARMING OPTIONS

Exit Delay time

________________


Entry Delay 1 time

______________


Entry Delay 2 time

__________________


ARM NIGHT
enabled



Yes



No


Sensors

________________________________
_______________


AUTO HOME enabled



Yes



No

EXIT DELAY RESTART enabled



Yes



No

QUICK ARM enabled



Yes



No

QUICK EXIT enabled



Yes



No

CHIME mode enabled



Yes



No

FORCE BYPASS enabled



Yes



No




Alarm Reporting Delay
___________________



Your System Information

41

System Users

Keep track of authorized system users in the chart below. This record should be kept secure by the Master User
.
User

Code

Authority

Partition

Comment / Description

02


Master User

1, 2, 3, 4

Can add and modify all
Users.

03





04





05





06





07





08





09





10





11





12





13





14





15





16





17





18





19





20





21





22





23





24





25





26





27





28





29





30





31





32





33





34





35





36





37





38





39





40





41





42





43






Your System Information

42


System Users
(Continued)

User

Code

Authority

Partition

Comment / Description

44





45





46





47





48





49





50





51





52





53





54





55





56





57





58





59





60





61





62





63





64





65





66





67





68





69





70





71





72





73





74





75





76





77





78





79





80





81





82





83





84





85





86





87






Your System Information

43


System Users
(Continued)

User

Code

Authority

Partition

Comment / Description

88





89





90





91





92





93





94





95





96






Sensor List

Zone

Location / Description

1


2


3


4


5


6


7


8


9


10


11


12


13


14


15


16


17


18


19


20


21


22


23


24


25


26


27


28


29


30



Your System Information

44


Sensor List
(Continued)

Zone

Location / Description

31


32


33


34


35


36


37


38


39


40


41


42


43


44


45


46


47


48


49


50


51


52


53


54


55


56


57


58


59


60


61


62


63


64


65


66


67


68


69


70


71


72


73


74

Your System Information

45


Sensor List
(Continued)

Zone

Location / Description

75


76


77


78


79


80


81


82


83


84


85


86


87


88


89


90


91


92


93


94


95


96


97


98


99


100


101


102


103


104


105


106


107


108


109


110


112


113


114


115


116


117


118


119

Your System Information

46


Sensor List
(Continued)

Zone

Location / Description

120


121


123


124


125


126


127


128


129


130


131


132


133


134


135


136


137


138


139


140


141


142


143


144


145


146


147


148


149


150


151


152


153


154


155


156


157


158


159


160


161


162


163


164

Your System Information

47

Sensor List
(Continued)

Zone

Location / De
s
c
ription

165


166


167


168


169


170


171


172


173


174


175


176


177


178


179


180


181


182


183


184


185


186


187


188


189


190


191


192


193


194


195


196


197


198


199


200


201


202


203


204


205


206


207



Your System Information

48


Sensor List
(Continued)

Zone

Location / Description

208


209


210


211


212


213


214


215


216


217


218


219


220


221


222


223


224


225


226


227


228


229


230


231


232


233


234


235


236


237


238


239


240


241


242


243


244


245


246


247


248


249


250



Your System Information

49


Z-Wave Automation Devices

Type

Name

Location

1



2



3



4



5



6



7



8



9



10



11



12



13



14



15



16



17



18



19



20



21



22



23



24



25



26



27



28



29



30



31



32



33



34



35



36



37



38



39



40



41



42




Your System Information

50


Z-Wave Automation Devices
(Continued)

Type

Name

Location

43



44



45



46



47



48



49



50



51



52



53



54



55



56



57



58



59



60



61



62



63



64



65



66



67



68



69



70



71



72



73



74



75



76



77



78



51
Limitations of This
Alarm System

WARNING!

While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or
other
emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of
reasons. For example:



Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or
disconnect an alarm warning device.



Intrusion detectors (e.g. passive infrared detectors),
smoke detectors, and many other sensing devices will not work without
power. Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly.
Devices powered solely by AC will not work if their AC power supply is cut off for any reason, however briefly.



Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the
signal path has been recently checked during a weekly test, blockage can o
ccur if a metal object is moved into the path.



A user may not be able to reach a panic or emergency button quickly enough.



While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate or
provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal
Emerge
ncy Management Agency. Some of the reasons smoke detectors used in conjunction with this System may not work
are as follows. Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that
start where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors.
Smoke detectors also may not sense a fire on another level of a residence or building. A second floor detector, for example,
may not sense a first floor or basement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can
sense every kind of fire every time. In general, detectors may not always warn about fires caused by carelessness and safety
hazards like smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical
circuits, children playing with matches, or arson. Depending upon the nature of the fire and/or the locations of the smoke
detectors, the detector, even if it operates as
anticipated, may not provide sufficient warning to allow all occupants to escape in
time to prevent injury or death.



Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation
manual. Passive
Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection,
and intrusion can only be detected in unobstructed areas covered by those beams. They cannot detect motion or intrusion that
takes place behind wall
s, ceilings, floors, closed doors, glass partitions, glass doors, or windows. Mechanical tampering,
masking, painting or spraying of any material on the mirrors, windows or any part of the optical system can reduce their
detection ability. Passive Infrared
Detectors sense changes in temperature; however, as the ambient temperature of protected
area approaches the temperature range of 90° to 105°F, the detection performance can decrease.



Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other
side of closed or partly open doors. If warning devices sound on a different level of the residence from the bedrooms, then
they are less likely to waken or alert people inside the bedrooms. Even pers
ons who are awake may not hear the warning if
the alarm is muffled from a stereo, radio, air conditioner or other appliance, or bypassing traffic. Finally, alarm warning devices,
however loud, may not warn hearing
-impaired people or waken deep sleepers.



Co
mmunication paths needed to transmit alarm signals from premises to a central monitoring station may be out of service or
temporarily out of service. Communication paths are also subject to compromise by sophisticated intruders.



Even if the system responds
to the emergency as intended, however, occupants may have insufficient time to protect
themselves from the emergency situation. In the case of a monitored alarm system, authorities may not respond appropriately.



This equipment, like other electrical devic
es, is subject to component failure. Even though this equipment is designed to last as
long as 10 years, the electronic components could fail at any time.

The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This
alarm system should be tested weekly to make sure all sensors and transmitters are working properly.

Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for insur
ance.
Hom
eowners, property owners and renters should continue to act prudently in protecting themselves and continue to insure their
lives and property.

We continue to develop new and improved protection devices.
Users of alarm systems owe it to themselves and the
ir loved ones
to learn about these developments.







The product should not be disposed of with other household waste. Check for the nearest authorized collection
centers or authorized recyclers. The correct disposal of
end-
of-life equipment will help prevent potential
negative consequences for the environment and human health.

Any attempt to reverse-
engineer this device by decoding proprietary protocols, de-compiling firmware, or any
similar actions is strictly prohibite
d.

For Warranty information, visit: www.resideo.com
.




































www.resideo.com

Resideo Technologies, Inc

2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
© 2020 Resideo Technologies, Inc. All rights reserved.

This product is manufactured by
Resideo Technologies, Inc. and its affiliates.

ÊR800
-26115BhŠ

R800-2
6115B
3/21
Rev
B





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