WeBoost 472120 - Install Guide - Dated 10/15/19 Rev. 01



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WeBoost 472120
Home LTE 5G-Ready Cellular Amplifier
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Document Transcript

Installation Guide
Cell Signal Booster
Home
Room
A WILSON ELECTRONICS BRAND
NEED HELP?
support.weboost.com
866.294.1660 Package Contents


1
Preparation


2

STEP 1-A & B:


Connect Inside Antenna To Booster


3

STEP 2-A:


Point Outside Antenna Toward Nearest Cell Tower 4

STEP 2-B:


Mount Bracket To Outside Antenna



5

STEP 3:


Route & Connect Cable To System



7

STEP 4:


Power Up The Booster & Optimize System



8
Measuring Booster Performance



10
Light Patterns



12
Troubleshooting



13
Safety Guidelines


14
Specifications


17
Warranty


Back Page
______
Index 1
HOME ROOM
CELL PHONE SIGNAL BOOSTER

______
Package

Contents
Home
Room
Inside
Antenna
Outside
Antenna
Cable

Connector
Window
Entry Cable
Roof/Pole
Mount
Bracket
Wall Mount
Bracket
Power

Supply
30' Cables
Qty. 2 2
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
Preparation
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your
installation.
o

Ladder
o

Phillips-head screwdriver

o

10mm open-end wrench or adjustable wrench

o

Drill
(if routing cable through wall)
o

1.25”-2” diameter pole
existing pole
(or order #901117)
o

Recommended:

Power Strip with surge protection
1 to 2 hours
2 people (a person to help with antenna calibration) 3
HOME ROOM
CELL PHONE SIGNAL BOOSTER
NOTE: Do not connect booster to power until the system is fully installed.


______
Step 1-A & B:
Connect Inside
Antenna To Booster
Connect
Inside Antenna
cable to the bottom port on
Home Room booster

labeled ‘INSIDE’ and place Inside Antenna in weak signal area at least 18
inches away from booster.
Inside
Antenna
Booster 4
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
Step 2-A:
Point Outside
Antenna Toward Nearest
Cell Tower
Point the
Outside Antenna
toward
the nearest cell phone tower. To find the
nearest tower, use an app such as ‘Open Signal’.
After locating a cell tower’s
aproximate location
This is the most critical step of the installation process
because it will determine the overall performance of the booster system
.
Cell Tower
Outside Antenna
NOTE: The Outside Antenna must be at least

20 feet horizontal or 50 feet vertical
from the Inside
Antenna for best performance. Make sure the Inside
Antenna and Outside Antennas are setup so they are
facing away
from each other.
f
a
c
i
n
g

a
w
a
y




5
HOME ROOM
CELL PHONE SIGNAL BOOSTER
______
Step 2-B:
Mount Bracket
To
Outside Antenna
Pole Mounting and Wall Mounting Options
are included. The pole mounting
option is preferred because it would be easier to adjust to the direction

of the cell tower.
Attach the
L-Bracket
to the Outside Antenna and use the
U-Bolts/Pole
Bracket

to attach the L-Bracket to a pole.

NOTE: Mounting on existing roof exhaust pipe would
be a good time-saver option.
Cell Tower
Outside Antenna
Pole
(1.25”-2.0”dia.)
U-bolt &
Pole Bracket
L-Bracket
Pole Mounting Option 6
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
(STEP 2-B cont.)
Drill holes using
3/16 inch bit
Tap anchors in
Fasten bracket to back
of Outside Antenna
Secure bracket to wall
mounting
Outside Antenna
on wall bracket
sideview
Wall Mounting Option 7
HOME ROOM
CELL PHONE SIGNAL BOOSTER
______
Step 3:
Route & Connect
Cable To System
Connect the white
RG-6 Cable
to
Outside Antenna
and route cable
into the home. All connections should be
hand tightened
only.
A Window Entry Cable is provided to help make cable entry easier. Route
cable to the
Home Room booster
and connect to top port

labeled ‘OUTSIDE’.
Outside
Antenna
Inside
Antenna
Outside
Antenna
Cell
Tower
Inside
Antenna
RG-6 Cable
RG-6 Cable
Window
Entry Cable
Booster
Window Entry Cable
Booster 8
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
Step 4:
Power Up The
Booster & Optimize the
System
5
0

F
E
E
T

H
O
R
I
Z
O
N
T
A
L

O
R

2
0

F
E
E
T

V
E
R
T
I
C
A
L

D
I
S
T
A
N
C
E
5
0

F
E
E
T

H
O
R
I
Z
O
N
T
A
L

O
R

2
0

F
E
E
T

V
E
R
T
I
C
A
L

D
I
S
T
A
N
C
E
Plug the
Power Supply
into wall outlet then connect to Home 4G Booster.
Outside
Antenna
Outside
Antenna
Cell
Tower
Inside
Antenna
RG-6 Cable
RG-6 Cable
Window
Entry Cable
Booster
to power
Inside
Antenna
Power Supply
Window Entry Cable
50 FEET HORIZONTAL OR 20 FEET
VERTICAL DISTANCE
Booster 9
HOME ROOM
CELL PHONE SIGNAL BOOSTER
After powering up your system, you are now ready to optimize your system.
Rotate the
outside antenna
in 1/4 turn increments (within the cell towers
general location) and each time observing the signal level on your cell
phone from the inside antenna’s projected area.
______
(STEP 4 cont.)
after each rotation, observe signal level
on your cell phone from the inside
antenna’s projected area 10
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
Measuring Booster
Performance

Dial *3001#12345#* then press Call.

1
Hold down power button until you see 'Slide to

Power Off'.

2

Then release the power button.
3
Hold the Home button until your main screen appears.
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>En
-
able LTE>Select Off.
After you system is set up, you can go back to the dots signal
by once again dialing *3001#12345#* then pressing call.
When the menu comes back up, tap “phone” in the top left
corner of your phone.
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options/wording
depends on phone model).
iPhone®
Android™
iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.
iOS 11 no longer displays the decibel (dBm) reading in ‘Field
Test Mode’. Tip: Using the bar indicator on your cell phone can
assist you in finding the strongest signal direction as well as
placing calls in different locations.
For changes/updates on
this issue, periodically go to
weboost.com/signalstrength
.
iPhone®
iOS 11 - current
How To Get Signal Strength As A Number
All Other Phones & Alternate Methods
Go to

www.weboost.com/test-mode-instructions/ 11
HOME ROOM
CELL PHONE SIGNAL BOOSTER
EXCELLENT
GOOD
FAIR
POOR
DEAD ZONE
3G
/
1x
4G
/
LTE
-70
dBm
-90
dBm
-71
to
-85
dBm
-91
to
-105
dBm
-86
to
-100
dBm
-106
to
-110
dBm
-101
to
-109
dBm
-111
to
-119
dBm
-110
dBm
-120
dBm
SIGNAL
STRENGTH
EXCELLENT
GOOD
FAIR
POOR
DEAD ZONE
3G
/
1x
4G
/
LTE
-70
dBm
-90
dBm
-71
to
-85
dBm
-91
to
-105
dBm
-86
to
-100
dBm
-106
to
-110
dBm
-101
to
-109
dBm
-111
to
-119
dBm
-110
dBm
-120
dBm
SIGNAL
STRENGTH
Having an accurate measurement of signal strength in decibels (dBm) is crucial when
installing your system. Decibels accurately measure the signal strength you are receiving.
DID YOU KNOW a signal increase of just 3dB is 2
times the power and signal amplification!
Compare Results
______
(MEASURING BOOSTER PERFORMANCE cont.)
Signal Strength without Booster
Note here:
Signal Strength with Booster
Note here: 12
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
Light Patterns

Solid Green
This indicates that your booster is
functioning properly and there are no
issues with installation.
Blinking Green, Then Red
Band has reduced gain. This indicates that one or more of the booster bands has reduced
power due to a feedback loop condition called oscillation. This is a built in safety feature
to prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.
Solid Red
Band has shutoff. This is due to a feedback loop condition called oscillation.
This is a built in safety
feature that causes a band to shut off to prevent harmful
interference with a nearby cell tower. Refer to Troubleshooting section.
Blinking Green, Orange
Band has reduced gain. This indicates that one or more of the booster bands has reduced
power
due to overload from nearby cell tower.
This is a built in safety feature to
prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.
Solid Orange
Band has shutoff due to overload from nearby cell tower. Outside Antenna must be
adjusted.
Refer to Troubleshooting section.
Light Off
If the Signal Booster’s light is off, verify your power supply has power. 13
HOME ROOM
CELL PHONE SIGNAL BOOSTER
______
Troubleshooting

FIXING ANY RED LIGHT ISSUES
FIXING ANY ORANGE LIGHT ISSUES
1
2
3
Verify Outside Antenna faces away from the Inside Antenna. Un-plug and re-
plug in power supply.
Verify the Inside Antenna is at least 18” from the Booster and pointed away
from the Booster. Unplug and re-plug in power supply.
Tighten all cable connections (be sure to handtighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and re-
plug in power supply.
Increase the distance (horizontally or vertically) between the Outside and
Inside antenna. Add included cable if needed. Un-plug and re-plug in

power supply.
Outside Antenna must be adjusted
. Wait 10 seconds between adjustments for
the lights to reset.
4
This involves Solid Red & Blinking Green/Red lights.
This involves Solid Orange & Blinking Green/Orange lights.
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO
BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.

Pole Mount Option:
Rotate the Outside Antenna away from the strongest
cellular signal in small increments (45°) until the light turns green. Unplug
and re-plug in power supply.

Wall Mount Option:
Change mount location. Move the Outside Antenna
to a wall outside the building to see if the lights turn green. Un-plug and
re-plug in power supply. 14
CELL PHONE SIGNAL BOOSTER
HOME ROOM

______
Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices
must maintain at least six feet of separation distance from Inside Panel and Dome
antennas and at least four feet of separation distance from desktop Antenna.
Use only the power supply provided in this package. Use of a non-weBoost product
may damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled
environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or
similar locations subject to temperatures in excess of that range.
RF Safety Warning:
Any antenna used with this device must be located at least 8
inches from all persons.
AWS Warning:
The Outside Antenna must be installed no higher than 10 meters (31’9”)
above ground.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint:
http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS:
https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless:
http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T:
https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular:
http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you
MUST
REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your provider.
You
MUST
operate this device with approved antennas and cables as specified by the
manufacturer
. Antennas
MUST
be installed at least 20 cm (8 inches) from any person.
You
MUST
cease operating this device immediately if requested by the FCC or licensed wireless
service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
This device may be operated ONLY in a fixed location for in-building use. 15
HOME ROOM
CELL PHONE SIGNAL BOOSTER
______
Antenna Kit Options
Outside antenna maximum permissible
antenna gain (dBi) 50Ω
Inside antenna
maximum permissible
antenna gain (dBi) 50Ω
4.50
4.20
4.16
4.16
3.73
6.60
BAND 12/17
BAND 13
BAND 5
BAND 4
BAND 25/2

50
50
50
75
75
50
50
70
75
75
50
Antenna Type
4G Dome
4G Dome
4G Dome
4G Dome
4G Dome
Wall Mount Panel Antenna
Wall Mount Panel Antenna
Wall Mount Panel Antenna
Wall Mount Panel Antenna
Wall Mount Panel Antenna
RV Desktop Antenna
Coax Type
RG-174
Wilson-400
RG-58
RG-6
RG-11
Wilson-400
RG-58
RG-6
RG-11
Wilson-400
RG-58
Kit #
304412-17410
304412-40010
304412-5810
304419-0610
304419-1110
311135-40060
311135-5820
311155-0630
311155-1150
311155-40060
311160
Ln(ft)
10
10
10
10
10
60
20
30
50
60
13
FIXED INSIDE ANTENNA KIT OPTIONS
3.71
4.92
This radio transmitter 4726A-460020 has been approved by Innovation, Science and
Economic Development Canada to operate with the antenna types listed below, with the
maximum permissible gain indicated. Antenna types not included in this list that have a
gain greater than the maximum gain indicated for any type listed are strictly prohibited for
use with this device.
4.90
3.49 16
CELL PHONE SIGNAL BOOSTER
HOME ROOM


75
50
75
50
75
75
50
50
75
50
50
50
50
50
50
50
50
75
75
75
75
Antenna Type
Yagi Directional
Yagi Directional
Yagi Directional
Yagi Directional
4G Omni
4G Omni
4G Omni
4G Omni
4G Omni
4G Omni
4G Omni
Omni-Directional
Omni-Directional
Wide Band Directional
Wide Band Directional
Pole Mount Panel
Pole Mount Panel
Pole Mount Panel
Pole Mount Panel
Wide Band Directional
Wide Band Directional
Coax Type
RG-6
RG-58
RG-11
Wilson-400
RG-11
RG-6
Wilson-400
RG-58
RG-11
RG-58
RG-174
Wilson-400
RG-58
Wilson-400
RG-58
RG-58
Wilson-400
RG-6
RG-11
RG-6
RG-11
Kit #
301111-0675
301111-5850
301111-11140
301111-400170
304421-1120
304421-0610
304422-40020
304422-5810
304422-1120
304421-5810
304421-17410
311203-40020
311203-5820
314411-40075
314411-5825
314453-5825
314453-40075
314473-0640
314473-1175
314475-0630
314475-1175
Ln(ft)
75
50
140
170
20
10
20
10
20
10
10
20
20
75
25
25
75
40
75
30
75
FIXED OUTSIDE ANTENNA KIT OPTIONS
______
(ANTENNA KIT OPTIONS cont.) 17
HOME ROOM
CELL PHONE SIGNAL BOOSTER
______
Specifications
Home Room™
Product Number
U470001
Model Number
460020
FCC
PWO460020
Connectors
SMA-Female on the Inside Antenna / F-Female on the Outside Antenna
Antenna Impedance
50 Ohms / 75 Ohms
Frequency
698-716 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Power output for single cell phone
(Uplink) dBm
700 MHz
Band17
700 MHz
Band13
800 MHz
Band 5
1700 MHz
Band 4
1900 MHz
Band 2
23.94
24.19
23.49
24.55
23.61
Power output for single cell phone
(Downlink) dBm
700 MHz Band17
Band17
700 MHz Band13
Band13
800 MHz
Band 5
2100 MHz
Band 4
1900 MHz
Band 2
11.64
11.92
12.1
11.9
9.5
Noise Figure
5 dB nominal
Isolation
> 110 dB
Power Requirements
AC / DC 5V, 4A, w/2.5x5.5mm Jack
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot
be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not
alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the
Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is
too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically
turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are
permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from
the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void
the authority to operate this equipment. 3301 East Deseret Drive, St. George, UT

866.294.1660


www.
weboost
.com


support.
weboost
.com
Copyright © 2019 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA

2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by we
B
oost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.
GDE000197_Rev01_10.15.19


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