2GIG GC Touch: Cell Module Installation

2GIG GC Touch: Cell Module Installation


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Description

In this video, Dylan from Alarm Grid will show you how the cellular module works on a 2GIG GC Touch security panel. After watching this video, you will understand that the cell module comes pre-installed in the panel, how to find its IMEI number, and how to run a cellular test to confirm your system is communicating with alarm.com. This video shows you how to access this information step by step so you can confirm your panel's cellular connection is working properly. Watch to learn how to check your GC Touch panel's cellular communication.

Chapters:
00:00 Introduction
00:55 Cell Module Overview
01:38 Find the IMEI Number
02:32 Run a Cellular Test
03:29 Outro

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📖 Related FAQ: How Is the Cellular Module Installed in a 2GIG GC Touch? https://www.alarmgrid.com/faq/how-is-the-cellular-module-installed-in-a-2gig-gc-touch

In this video, Dylan from Alarm Grid explains how the cellular module works on a 2GIG GC Touch security system. He begins by clarifying that the cell module comes built into the panel, so there is no installation required. He notes that the only time you would ever access the module is the rare case of replacing the SIM card, which should only be done if your monitoring company instructs you to.

You'll then learn how to find the cell module's IMEI number by entering Settings with the Installer Code and navigating to Equipment Management, Panel Information, and IMEI. Dylan explains that this number acts as the serial number for the cell module and is what your monitoring company uses to register the panel for cellular communication. He also demonstrates how to run a cellular test under Equipment Management and System Tests to confirm the panel is communicating with alarm.com and check the signal strength.

By the end of the video, you'll know that the cell module requires no installation, how to locate its IMEI number, and how to test the cellular connection to confirm your 2GIG GC Touch panel is communicating properly.

For more details, check out our written FAQ linked above, which provides step-by-step instructions.

#AlarmGrid #2GIGGCTouch #CellModule #HomeSecurity #SecuritySystemDIY


Transcript

[AUDIO LOGO] Hey, DIYers. Dylan here with Alarm Grid. Today, we're going to review how to install the cell module into the GC Touch Panel. So it's a very easy install because there is no install. So it's already installed in the panel. It's going to be built-in. You don't really have to access it. You can access it to get the IMEI number. But you can also get that from the panel, which is going to be the preferred way. And I'll show you how to access that screen.

The IMEI number is essentially the serial number for the cell module. And that is what your alarm company is going to use to connect to the panel. Get this paired with alarm.com and paired with monitoring services.

So we'll go in. We will check how to get the IMEI. We will do a cell test as well, which is going to check the signal strength and make sure this is communicating with alarm.com. So yeah, let's go ahead.

All right. So we have our GC Touch Panel here. And as I briefly mentioned in the intro, we don't really need to install a cell module to the panel because it's already installed. It's pre-installed into the panel. There's not really going to be a case where you ever have to access it.

There is a rare chance that if you need a reseat the SIM card, that's really the only time you're going to access the cell module. And for that process, it's so rare. And it's only really suggested if there's no other-- if the panel is not communicating. There's no other troubleshooting steps that we haven't tried. So I won't really review that too much here. But what I will review is just how to get the information about that cell module.

So instead of opening up the panel and pulling it out and doing all that, simply just go into Settings. Obviously, before we start, panel is disarmed. Need it disarmed. Settings. 1561 is installer code. So we will go to Equipment management. We're going to go to Panel Information and then IMEI. This is our cell module.

So this is essentially the serial number of the cellular module. This number is needed as this is what the alarm company is going to use to get the panel registered to start working over that cell communication.

The panel is going to use either AT&T or Verizon. That depends on which version you buy. It's very clearly marked when you are ordering. You'll want to go with whichever has the best signal in your area.

Now, after this is connected to a monitoring station, we can run a cellular test, just to make sure that the signal from here is reaching the monitoring station. They can run that from their end as well. But this is how you do it from your end.

So Equipment Management, System Test, Cellular Test. So we already have this paired with alarm.com. That's usually the best because that's where it's sending that signal. But here, we have the cell connection passed. So it sent the message to alarm.com, and it came back. Cell signal strength is 5 to 6.

And this is just information about the card. Not really much we need to go over. It's just information about the panel and all that. So cell test passed. We got that working. So we know that this panel is connected to alarm.com and communicating properly over the cell module.

So that was how to install the cell module and a brief overview of the cell module itself. So again, yeah, it's already built-in. You don't have to adjust it at all. I did mention while we're showing the screen that there is a rare instance where you'll reseat the SIM card. But unless you're instructed to do so by your monitoring company, do not do that.

So they will walk you through that process if it's needed. So just for now, don't touch the SIM. Leave it as is. Only touch it if your monitoring company lets you know that you need to do that.

If you like the video, please like the video. Subscribe to our YouTube channel and hit the bell icon to be notified about any future videos we release. If you have any questions for us, our email address is support@alarmgrid.com. Our phone number is 888-818-7728.

Also, if you come to our website, www.alarmgrid.com. We have a live chat feature there, as well. So feel free to reach out through any of those options. My name is Dylan with Alarm Grid. And thank you for watching.


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