Factory Defaulting a PowerG Sensor

Factory Defaulting a PowerG Sensor


In this video, Joe from Alarm Grid shows users how to perform a factory default for a PowerG Sensor. You may need to perform a factory default if you are having problems enrolling the device or if you are removing the device from a system. The defaulting process is simple for an end user to perform.

PowerG devices use military grade 128-bit AES encryption in all their wireless communication. This helps prevent the sensors from being hacked or taken over by a potential intruder. This also stops any RF jamming attempts that may prevent less secure sensors from working properly. While, this encryption works great, it also means that it can be a bit more tricky if you want to take a device or sensor that is already enrolled and use it with a different system.

The 128-bit AES encryption used with the PowerG Sensors requires bi-directional communication. That means that when the sensor sends a signal to the system, the panel must then send a return signal to the sensor in order for the command to go through. As such, the panel and the sensor are linked. When you delete a PowerG Sensor from the system, the sensor will still think that it is linked with the panel. As a result, you will need to perform the defaulting process to clear the sensor's memory so that it knows that it is no longer paired with the system.

Most PowerG Sensors follow a similar process for defaulting. The process involves pressing and holding the enrollment button for the device until a red LED light flashes three (3) times. You can then release the enrollment button to complete the defaulting process. From there, you should be able to auto-enroll the device with your compatible security system. Please note that some PowerG devices may follow a different defaulting process. Be sure to check the device's instruction manual for more information.




Hi DIYers, Joey from Alarm Grid. And today I want to talk about how to factory default a Power G Sensor. Now today, we have a wireless smoke detector that is of the Power G variety. If you look on the box of the product, you'll notice that the Power G ones, they do have this little Power G thing right down here that tells you that it has a Power G device. So that's the box, and this is what the device looks like. It's pretty cut and dry. Looks like your basic smoke detector. Nothing is going to stand out that's going to tell you that this is a Power G device. But what Powers G gives you is encrypted communication from the device to the system, so it gives you another layer of security. Nobody can really see what's being communicated, and it reduces the risk that somebody is going to be able to spoof a device or trick your system into something happening that isn't actually going on. Now as they are encrypted, when you do enroll it with a panel, it's linked or married to that panel. As in when it does its initial setup, it has a bunch of different information or data that gets passed back and forth to set up that communication. And once it's locked in, it has to be either deleted from the panel or factory reset to add it to a new system. A lot of instances, maybe you swap the system out, you throw the old system out and you don't remember to default or remove all the devices from that system for putting them in a new system. In that case, then you would need to just default it and then you can program it to a new system. In other instances, maybe a friend or coworker gives you some devices to install in your home that they were using. There's a chance that they may not have cleared them, and you won't be able to enroll them until you do a factory default. Luckily factory defaulting a Power G device is very easy. For the most part, all you have to do is find the enrollment button on the device, hold it down until you see three flashes on the LED, and then it's defaulted. For most Power G devices, this will be the same process, but on some it may change. So before you do this with anything either reach out to your security company or check the installation manual for the device just to see if this is the same process for that device so you don't waste some time trying to default it. Now let's go through the defaulting process on this. The first thing we have to do is take off the back. So you just turn it and it comes right off. It will make some noise. What I'm going to do is just remove the battery to silence it, and then I'm going to put the battery back in. So it gave us a beep, but at least we can work with it without it screaming at us now. Right here on the back there's a little button and a recessed opening. This is your enrollment button. So I'm going to need to use a screwdriver to press it, and we're going to watch for this LED right here to flash three times which tells us that the unit is factory defaulted. So pushing it down now, there is one solid flash which is not what we want. One, two, three, there we go. It's as easy as that. Now our device is factory defaulted, and it's ready to be enrolled into a new system. So before you do that, don't put it on its back plate yet because you will need to hit the enrollment button to enroll it to the system. So the whole defaulting process, it allows you to just take the device down, default it, reset it, enroll it, program it, put it back up, and then you're good to go. If you do have any questions though about how to default Power G sensors, how to enroll them to this system-- if you're doing something wrong with any of this, feel free to reach out to us. You can give us a call it at 888-818-7728. Send us an email to support@alarmgrid.com or head to our website, www.alarmgrid.com. If you did enjoy the video, feel free to subscribe. If you want to be notified when we post future videos, hit the notification button below, and we'll send you an update when we do so. Thanks for watching and have a great day.