Remove All Devices Button On IQ Panel 2

Remove All Devices Button On IQ Panel 2


In this video, Michael from Alarm Grid shows you the Remove All Devices button in the Z-Wave Devices Menu for the Qolsys IQ Panel 2 Plus. The Remove All Devices button is essentially a Z-Wave reset button, and it clears all Z-Wave devices from the IQ Panel 2 System. This button is typically only used as a last resort troubleshooting option when multiple Z-Wave devices are not working properly. It may also be used if the user plans on giving away or selling their IQ Panel 2 System, and they want the new user to start fresh and have the panel cleared of Z-Wave devices.

After clearing all Z-Wave devices, you will need to re-enroll any Z-Wave device that you want to continue using with the system. The devices will still think that they are actively paired with a network, so you will need to use the Clear Device function and clear them from the network before adding them. Remember, using the Remove All Devices function merely resets the panel's Z-Wave controller. It doesn't necessarily tell the Z-Wave devices what is going on. Keep in mind that Z-Wave devices are smart, and if they think that they are still paired with a controller, then they will not be able to re-enroll successfully.

Accessing the Remove All Devices button is quite easy. From the main screen of the Qolsys IQ Panel 2, click the small grey bar at the top of the screen. Then choose Settings, followed by Advanced Settings, and then enter the Installer Code. The default Installer Code for a Qolsys IQ Panel 2 System is 1111. From there, choosing Installation, then Devices, then Z-Wave Devices. You should see the Remove All Devices button in the menu. After clicking it, the IQ Panel 2 will ask you if you want to clear all Z-Wave devices. Upon clicking OK, the system will begin removing all programmed Z-Wave devices. The process may take a few minutes to complete.


Hi DIYers. This is Michael, from Alarm Grid. And today, I'm going to be explaining the Remove All Devices button on the Qolsys IQ Panel 2 Plus This button is found within the Z-Wave devices menu. And it accordingly removes all the Z-Wave devices from the IQ Panel 2, or IQ Panel 2 Plus system. This is basically a Z-Wave reset function. It's what you use in a last resort situation, if you're having trouble with your system Z-Wave controller. If you find that multiple Z-Wave devices aren't working and you believe that it's the panel's fault, not the fault of the individual Z-Wave devices, then you might perform this function to remove all the Z-Wave devices, reset the Z-Wave controller, and then start anew. You might also do this if you are selling the panel, or you're giving it away, because you don't want your existing Z-Wave devices paired with the system. For one, that's a common courtesy. And two, it kind of keeps things safe, because it's unlikely, but if they somehow had control over your own Z-Wave devices, well, you wouldn't want that. They're controlling their own Z-Wave devices. So if you want to have them start fresh with no devices paired, then you might do this. Like I said, this is a last resort, so try all the other methods first because you will need to re-add any Z-Wave device that you want to continue using with the system. You will need to clear it from the network because, even though this function, it wipes all the Z-Wave devices, it clears all the devices from the network, it doesn't let the Z-Wave devices know that they're cleared. So when the Z-Wave devices-- they're smart devices, they'll think that they're still enrolled with the system. So you need to wipe out the residual Z-Wave data, and then add it to the network. So I'll demonstrate that in a little bit. And you also do that, even if you're adding a new Z-Wave device. So this is nothing new. Usually, when you're adding a Z-Wave device, whether you've used it before, or it's a brand new one, you always want to clear it from the network first. So I'll be showing that off. But right now, we have one Z-Wave device paired with the system. It's a lock. But let's get to the Z-Wave Devices menu first. So we're at the main screen of the IQ Panel 2. We'll click the small gray bar at the top. And let's use Settings. Let's use Advanced Settings. And then we're going to enter in our installer code, which ours is at the default-- 1, 1, 1, 1. We'll choose Installation. We'll choose Devices. We'll choose Z-Wave Devices. And then you'll see the Remove All Devices button right there. Just to show you that we have a Z-Wave device, we have our Lock the Front Door. And we'll back out, and we'll choose, Remove All Devices. And it says, this function will remove all Z-Wave devices from the network. Are you sure you want to continue, just as a failsafe, to make sure you really want to do this, just in case you clicked it accidentally, because this is a big step here. You are going to have to reconfigure your Z-Wave network. So we'll choose OK, and then we're going to wait a brief moment while it removes all the devices. This may take a few minutes, so just be patient. OK. It removed all of the Z-Wave devices from the network, so we'll choose OK. And then when I click Edit Device, you'll see there are currently no devices included, because it cleared the lock from the network. So if we want to continue using the lock, we have to re add it to the network. So like I said, we won't just be able to add the device right away, because the lock still thinks that it's paired with the IQ 2. So we're going to have to choose Clear Device. And then we press the button on the lock, the Inclusion/Exclusion button. Device is cleared from the network successfully. And it has been successfully cleared from the network. And just as a reminder, you can do this even if the device is paired with a different Z-Wave network, or a different Z-Wave controller, or hub, if you have it paired with your Smart Things, or whatever. And now, you're bringing it over to the IQ 2 for some reason. You can use the IQ 2 to clear it, or you can even do this if it's not paired with network. You'll still get notification that it is cleared. But we've cleared it from the network, so we can choose Add Device, and we'll choose Include. And then, we press the same button on the lock for this particular lock model. And it looks like that didn't go through. We try again. And it did discover the lock. And we get a notification that this device uses the S0 protocol, when the IQ 2 supports up to S2. But that's normal, so we'll just press OK. And we're fine with the name and the type, so we'll just choose Add. [System Speaking in Background] And now, we've added the lock to the Z-Wave network on the IQ 2. So we'll choose Include. Or now, we're not going to choose Include. I'm sorry. We've already included it. We'll just choose the Home button, to go back to the main screen. The lock's already added. So we're fine with that. So that's the Remove All Z-Wave devices function on the IQ Panel 2. It clears all the Z-Wave devices from the network, so that you can start fresh with no Z-Wave devices added. It's a good troubleshooting tool, last resort troubleshooting tool, if you're having trouble with your Z-Wave network. So if you have any questions about Z-Wave, or the Qolsys IQ Panel 2 Plus, or about alarm monitoring services, send an email to If you found this video helpful, make sure to give it a thumbs up below to like the video. And remember to subscribe to our channel for updates on future videos. We hope you enjoyed the video. Thank you.