2GIG DW10 345 Install Guide
Copyright © 2015 Nortek Security & Control LLC 1
THIN DOOR/WINDOW CONTACT
The Thin Door/Window Contact (2GIG‐DW10‐345) is designed for use
on doors, windows, and other objects that open and close. It
communicates with the control panel using the 345 MHz frequency.
When the magnet (which is mounted near the sensor) moves away
from or closer to the door contact’s sensor, signals are transmitted to
the control panel. The door contact also has an external input that
accepts connections from Normally‐Closed (NC) dry contact devices.
For added protection, it is also equipped with a cover tamper.
Figure 1 Thin Door/Window Contact—Sensor and Magnet
Verify that the package includes the following:
• 1—Thin Door/Window Contact
• 1—Rare Earth Magnet
• 2—Phillips Head Screws
• 2—Lithium Coin Batteries
• 2—Adhesive Foam Tape
• 1—12 in (30 cm) Wire Lead
Testing the Thin Door/Window Contact
Before mounting the door contact at the desired location, perform a
walk test to verify that it can establish good Radio Frequency (RF)
communications with the control panel.
NOTE: To fully test the Thin Door/Window Contact, see the
control panel’s Installation and Programming Guide.
Use these guidelines when installing the door contact for internal
• Mount Sensors within 100 ft (30 m) of the Control Panel.
Although the transmitter may have a range of 350 ft (106.7 m)
open air, the sensor location can have a significant effect on
range. In open/unobstructed situations, the transmitter range
may be greater. In adverse wireless conditions, changing the
sensor orientation may lead to improved range.
• Mount Sensors at Least 4.7 in (12 cm) Above the Floor.
Placing sensors slightly above floor level helps to minimize
possible sensor damage.
• Single vs. Double Door Installation. For single‐door
installation, mount the sensor on the door frame and the
magnet on the door. For double‐door installation, mount the
sensor on the least‐used door and the magnet on the most‐
• Do Not Expose Sensors to Moisture or Extreme Temperature.
It is best to mount sensors in a dry location where the
operating temperature do not exceed 32° to 120° F (0° to 49°
• Keep Sensors and Magnets Away from Metal/Metallic
Surfaces. To keep sensors and magnets away from metal or
metallic surfaces (for example, foil wallpaper), it is
recommended that you use spacers (not included). You should
also avoid mounting sensors in areas where there is a large
quantity of metal or electrical wiring (for example, near a
furnace or in a utility room).
• Align Magnet with Sensor. Make sure the alignment arrow on
the magnet points to the center alignment mark on the sensor
(see Figure 1 Thin Door/Window Contact—Sensor and
Mounting the Thin Door/Window Contact
Use the figure below as a guideline when mounting the door contact.
In step 7 below, you have the option to mount the door contact with
an external input wire for an NC dry contact device.
Figure 2 Thin Door/Window Contact—Backplate and Battery Compartment
To mount the door contact:
1 At the top of the sensor, press down on the clip to unlock the
sensor’s backplate. Then, gently pull down on the backplate to
2 On the backplate, drill‐through top and bottom mounting holes if
needed (see Figure 2 Thin Door/Window Contact—Backplate and
3 Holding the backplate location, place the bottom mounting hole
• Single Door Installation. At the desired location on the door
• Double Door Installation. At the desired location on the least‐
A Thin Door/Window Contact Sensor
B Thin Door/Window Contact Magnet
C Alignment Marks on Sensor
D Alignment Arrow on Magnet
A Access hole for external input wire (on backplate)
B Top and bottom mounting holes (on backplate)
C External input wire jack (on sensor)
D Tamper switch (on sensor)
E 3‐Volt (3V) lithium coin battery compartments (on sensor)
F Metal clips for removing batteries (on sensor)
2 Copyright © 2015 Nortek Security & Control LLC
Thin Door/Window Contact | Installation Instructions
IMPORTANT: To minimize the risk of potential sensor damage,
always mount the sensor at a minimum height of 4.7 in (12
cm) from the floor.
4 Using the two (2) Phillip Head Screws (provided), secure the
backplate the door (or door frame).
5 Ensure that the alignment arrow on the magnet is lined up with
the middle mark on the sensor (see Figure 1 Thin Door/
Window Contact—Sensor and Magnet).
6 Use the adhesive (provided) to secure the magnet as follows:
• Single Door Installation. On the door.
• Double Door Installation. On the most‐used door.
IMPORTANT: The magnet must be no more than 0.4 in (1 cm)
away from the sensor.
NOTE: If you are not using an external input wire, skip step 7
and continue with step 8.
7 If you are using an external input wire, do the following:
7a Thread the external input wire through the base.
7b Insert the two‐pin connector into the external input wire
jack on the (see Part C in Figure 2 Thin Door/Window
Contact—Backplate and Battery Compartment) cover.
8 Replace the sensor backplate. If applicable, ensure that the
external input wire is connected to the NC dry contact device.
NOTE: To learn how to program a sensor into the Control Panel,
see the Control Panel’s Installation & Programming Guide.
Inserting and Replacing the Batteries
To insert or replace the batteries:
1 At the top of the sensor, push down the clip to unlock the
sensor’s backplate. Then, gently pull down on the backplate to
2 Place a small flathead screwdriver in the slot between the metal
clip and battery (see Part F in Figure 2 Thin Door/Window
Contact—Backplate and Battery Compartment).
3 Holding down the raised plastic edge in the battery
compartment, gently twist the screwdriver to pop out each
IMPORTANT: Always dispose and/or recycle used batteries in
accordance with the hazardous waste recovery and
recycling regulations for your location. Your city, state, or
country may also require you to comply with additional
handling, recycling, and disposal requirements.
4 Insert the replacement batteries in the compartment. The plus
(+) sign of both batteries should be facing up and the minus (‐)
side facing down.
WARNING: Failure to follow these warnings and instructions
can lead to heat generation, rupture, leakage, explosion,
fire, or other injury, or damage. Do not insert the battery
into the compartment in the wrong direction. Always
replace the battery with the same or equivalent type (see
Specifications on page 2). Never recharge or disassemble
the battery. Never place the battery in fire or water. Always
keep batteries away from small children. If batteries are
swallowed, promptly see a doctor.
Wireless Signal Range 350 ft (106.7 m), open air, with Wireless
Code Outputs Alarm; Alarm Restore; Supervisory; Low
Battery; External Alarm; External Restore;
Tamper; Tamper Restore
Transmitter Frequency 345.00 MHz (crystal controlled)
Unique ID Codes Over one (1) million different code
Supervisory Interval 70 minutes
External Input Accepts N/C dry contact devices
Magnet Dimensions (L x W x H) 1.3 x 0.435 x 0.312 in (3.3 x 1.1 x 0.79 cm)
Magnet Type Rare Earth
Sensor Dimensions (D x H) 2.59 x 1.03 x 0.49 in (6.58 x 2.62 x 1.24 cm)
Weight (including battery & magnet) 1.1 oz (31.2 g)
Housing Material ABS Plastic
Operating Temperature 32°‐120° F (0° ‐ 49° C)
Relative Humidity 5‐90% Non‐Condensing
Battery (included) Two (2) CR 2013 or equivalent Lithium
Certification Anatel, ETL, FCC, IC, and NOM
This device complies with Part 15 of the FCC's Rules. Operation is
subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
This product complies with FCC radiation exposure limits for an
uncontrolled environment. Avoid operating this product at a
distance less than 20 cm from the user.
Copyright © 2015 Nortek Security & Control LLC 3
CAUTION: Any changed or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate this equipment.
Industry Canada (IC) Compliance
This device complies with Industry Canada license‐exempt RSS
standard(s). Operation is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or
electrician, as appropriate.
This Nortek Security & Control LLC product is warranted against
defects in material and workmanship for two (2) years. This warranty
extends only to wholesale customers who buy direct from Nortek
Security & Control LLC or through Nortek Security & Control LLC’s
normal distribution channels. Nortek Security & Control LLC does not
warrant this product to consumers. Consumers should inquire from
their selling dealer as to the nature of the dealer’s warranty, if any.
There are no obligations or liabilities on the part of Nortek Security &
Control LLC for consequential damages arising out of or in connection
with use or performance of this product or other indirect damages
with respect to loss of property, revenue, or profit, or cost of removal,
installation, or reinstallation. All implied warranties for functionality,
are valid only until the warranty expires. This Nortek Security &
Control LLC Warranty is in lieu of all other warranties expressed or
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008 USA
For technical support in the USA and Canada:
Visit web site for technical support hours of operation
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit dealer.2gig.com for a list of distributors in your region
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