6290 Software Update - TN048_6290 Dated July, 2020



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Document Transcript

MyWebTech

Technical Notification #
48
Technical Updates Directly

Subject:
6290 Touchcenter Family Software Update Revision #
30.0001
&
Best Practices Video

Product:
6290W
& 6290W
C

July
2020


Dear Valued Customer:


Resideo is pleased to announce a new release of software as well as
a best practice video to
help dealers through the 6290
Touchscreen Keypad family installation process.

-

Resideo recommends installers connect to Wi
-Fi and enable Auto Remote Upgrades to
ens
ure the latest software updates is downloaded to your 6290
on installation. We
recommend you leave Wi
-Fi connected and the Auto Remote Upgrade feature enabled
after installation so all future Resideo software releases will automatically be
downloaded to y
our customers 6290
without you having to send a tech to a costly site
visit. The software update will be seamless to your customers system.

-

We recommend installers ensure you are not drawing too much power to the 6290
and
Vista system.

-

We recommend inst
allers review the specific keypad addresses of the AUI or
touchscreen keypads

-

We created a Best Practices Video which includes a section
on
all
the subjects above to
give dealer as much help as possible during the installation process. Dealers can easily
acc
ess the video by scanning the below QR Code on their mobile device or visit
https://mywebtech.honeywellhome.com/
.
o
Touchscreen Keypad Addressing
o
System and 6290
Power Consumption including wiring recommendations

o
Auto Remote Upgrades


If you need additional information or require further assistance contact your local Sales District
Manager or Tech Support at 1
-800-
645
-7492.


Sincerely,

Robert Marabella
Sr Portfolio Manager
– Security

Resideo Technologies,
INC.


Technical Notification #048

7/28/20


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