COVID-19 Alert To DIYers: COVID-19 has severely affected supplier inventory. Product availability, at the moment, is in flux. If you order today, depending on the product, there may be a significant delay in shipping it to you. We apologize for any delays, and assure you that products will be shipped as soon as we can get them. Before COVID, we had significant stock of nearly every popular product that we sell. But demand has outpaced our supplier's ability to meet it, and has exhausted the stock we had purchased to meet increased demand during the government-mandated lockdowns. If you need the product right away, it is unlikely we will be able to accommodate you. For that we apologize. We ask for your patience as we all navigate this unique situation together. Be nice to our employees, they are doing their best to answer your questions and get your product to you as quickly as they can.
Regarding Shipping: Like our suppliers, shipping companies have been deeply affected by the COVID-19 epidemic. Please understand, at the moment, shipping speeds are varying from their promised times. While we ship most items promptly, UPS and USPS, are often not getting products to our customers within the promised timeframe. We are unable to offer refunds for slower shipping at the moment, as this is not within our control. We pay for the shipping speed requested, and, at the moment, our shipping partners are unable to meet their own standards of speed and reliability (this is true of overnight as well) We apologize for this, but can't do anything about it. Please be aware, however, that shipping speeds still matter. While 3-day shipping may, sometimes mean 4-day shipping, it will still be faster than Ground. If you need your product quickly, please choose faster shipping, as it will be faster. But do not expect to get the product in the expected timeframe.
To installers: We have seen an uptick in orders from individuals we suspect to be professional installers. If you are here to get product quickly because you are unable to get the product at your usual supplier, rest assured, we are also out of the product and won't be able to fulfill your order in a timely manner. Like our end-users, we will be delivering products as soon as we get them in.
The 2GIG GC2 and GC3 Compatibility Chart shows users which sensors they can use with their GC3, GC2 and 2GIG RELY Systems. The guide covers the 2GIG GC2 on firmware version 1.17.04 and the 2GIG GC3 on firmware 3.1. Many sensors and add-ons are shown. Find out which sensors work with your 2GIG Panel.
The 2GIG Go!Control Firmware 1.19.1 Release Notes explain useful information for Firmware Version 1.19.1 of the 2GIG Go!Control GC2 Alarm System. This is the latest firmware version as of December 2018. Learn about 2GIG Go!Control GC2 Firmware 1.19.1 and what it offers for a 2GIG GC2 Security Panel.
2GIG GC3 Installation and Programming Guide dated 2018. This revised Installation and Programming guide includes information about using Smart Areas (partitioning) on the 2GIG GC3. In order to support this feature, the GC3 must be running Firmware version 3.2.0.6581 or later. Learn how to use a GC3.
The 2GIG GC3 Firmware Version 3.2.0.6581 Release Notes cover all of the important information regarding the latest firmware update for the 2GIG GC3 Alarm System. This update includes support for partitioning through "Smart Areas" plus other features. Learn about 2GIG GC3 Firmware Version 3.2.0.6581.
The Qolsys IQ Panel 2 Plus Install Guide shows users how to install the Qolsys IQ Panel 2 Plus System. The guide covers the installation process, as well as the steps for programming, enrolling new wireless devices and performing panel tests and maintenance. Learn how to install the IQ Panel 2 Plus.