COVID-19 Alert To DIYers: COVID-19 has severely affected supplier inventory. Product availability, at the moment, is in flux. If you order today, depending on the product, there may be a significant delay in shipping it to you. We apologize for any delays, and assure you that products will be shipped as soon as we can get them. Before COVID, we had significant stock of nearly every popular product that we sell. But demand has outpaced our supplier's ability to meet it, and has exhausted the stock we had purchased to meet increased demand during the government-mandated lockdowns. If you need the product right away, it is unlikely we will be able to accommodate you. For that we apologize. We ask for your patience as we all navigate this unique situation together. Be nice to our employees, they are doing their best to answer your questions and get your product to you as quickly as they can.
Regarding Shipping: Like our suppliers, shipping companies have been deeply affected by the COVID-19 epidemic. Please understand, at the moment, shipping speeds are varying from their promised times. While we ship most items promptly, UPS and USPS, are often not getting products to our customers within the promised timeframe. We are unable to offer refunds for slower shipping at the moment, as this is not within our control. We pay for the shipping speed requested, and, at the moment, our shipping partners are unable to meet their own standards of speed and reliability (this is true of overnight as well) We apologize for this, but can't do anything about it. Please be aware, however, that shipping speeds still matter. While 3-day shipping may, sometimes mean 4-day shipping, it will still be faster than Ground. If you need your product quickly, please choose faster shipping, as it will be faster. But do not expect to get the product in the expected timeframe.
To installers: We have seen an uptick in orders from individuals we suspect to be professional installers. If you are here to get product quickly because you are unable to get the product at your usual supplier, rest assured, we are also out of the product and won't be able to fulfill your order in a timely manner. Like our end-users, we will be delivering products as soon as we get them in.
The Alarm.com Simon Dual-path LTE Install Guide shows you how to install a dual-path IP & LTE communicator for an Interlogix Simon Series System. This guide covers everything from physical installation to account activation. Learn how to install an Alarm.com Communicator for your Interlogix system.
The AlarmNet Communicator ECP Status Codes document provides a list of ECP status codes that may appear on your panel. These codes indicate a problem with your system's communicator. You can reference the codes to determine which issue your communicator is experiencing. Learn about ECP status codes.
The ADC Dual-Path LTE Communicator for Interlogix Simon Panels Install Guide teaches users how to install a communicator for an Interlogix Simon Alarm Panels. These communicators are built for use the Simon XT, XTi, XTi-5, and XTi-5i Systems. Learn how to install a communicator for your Simon Panel.
The Alarm.com Dual-Path LTE Communicators for Interlogix Simon Panels Install Guide teaches you how to install a communicator for an Interlogix Simon Panel. The guide covers installation, required panel settings, activating the module, and more. Learn how to install a communicator for a Simon Panel.
The Alarm.com NX-410-US Dual Path LTE Module for Interlogix NetworX Panels Install Guide shows users how to install a dual-path LTE/IP communicator for an Interlogix NetworX Alarm System. This guide applies to the NX-410-US-AT and the NX-410-US-VZ modules. Learn to use an Alarm.com NX-410-US module.
This is the install guide for the ADC-SEM210-PS series dual path Alarm.com communicators. The module is compatible with DSC PC1616, PC1832 and PC1864 that have firmware version 4.2 or later. This installation guide covers the complete set up process. Get started with your ADC-SEM210-PS Communicator.
This step-by-step guide provided by Honeywell discusses how to troubleshoot an E355 (Loss of ECP Supervision) message on an AlarmNet communicator. Following this guide will help you solve an E355 error message. Get the most out of your Honeywell System by following the needed steps to fix the radio.