Honeywell IPCAM-WOC1 HD WIFI Outdoor Camera - Install Guide


Hey Frank if you could can you shoot this question to support@alarmgrid.com
I have 2 IPCAM-WOC1 cameras. I successfully registered both using the TC2 app. They worked for about a week, then would not transmit pictures. I have tried multiple times to reregister,but without success. The cameras go through all the lights, but fail at the registration point. Sometimes, the light goes green before registration is completed, but without working. Something fundamental is wrong, but I can't figure it out. Thanks

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Honeywell IPCAM-WOC1
WIFI Outdoor 1080P HD Total Connect Security Camera

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Document Transcript

800-23672
9/17 Rev. C
Google Play and the Google Play logo are trademarks
of Google Inc.


IPCAM-WOC1 HD Wi-Fi Outdoor Video Camera
Quick Installation Guide
IPCAM-WOC1 is a 1080p, full HD Wi-Fi® video camera
intended for outdoor use with Honeywell Total Conne
ct® 2.0.


Camera setup requires a Total Connect® 2.0 account
and the Total Connect 2.0 mobile app.
Video Services
must be enabled in AlarmNet 360™.


Camera operation requires minimum available bandwid
th of 2.1 Mbps.
Package Contents
A.

Camera
B.

Sun shield
C.

Power cable extension [8’ cable]
D.

Power adapter with 7’ cable
E.

Pig-tail power cable
F.

Screws and Allen wrench
G.

Antenna

a.

Bluetooth antenna
b.

Not used
c.

Reset switch
d.

Power
Planning Configuration and Installation
See the other side of this sheet for more about mou
nting at the installation site


The camera should be situated within
200 feet
(61 m) of a power outlet and within the verified r
ange of its Wi-Fi
®
connection. DO NOT mount the
camera within 1 foot (0.3 m) of any other wireless
device. Depending on the specifics of your installa
tion, a range extender may be needed to ensure
adequate Wi-Fi signal strength.


Pre-installation: It is strongly recommended that c
amera configuration be done as close as possible to
the Wi-Fi router with which the camera will be
linked. After setup, use a third-party app to check
signal strength at the installation site before mo
unting (over for more information on signal strengt
h.)



The power adapter must be connected to a non-switch
able power outlet.


Direct sunlight on the camera lens / image sensor m
ay affect picture quality. When placing the camera,
consider how the lighting can vary with time of
day and other conditions. The included sun shield c
an be attached to the camera to help minimize probl
ems with sun glare.
IMPORTANT
: Use only ONE of the included power extension cable
s. This cable adds
8 feet
(2.44 m) to the supplied power adapter for a total
of
15 feet
(4.5 m).
Alternately, you may use the pig-tail power cable t
o extend the power adapter cable with a maximum of
200 feet
(61 m) of
18 AWG
wire.
If the included extension cable is
not used
, you may cut and splice (observing good workmanshi
p) the power transformer cable.

Ensure proper polarity if the pig-tail power cable
is used. The pig-tail’s black (negative) wire must b
e connected to the negative (white
dashed) wire on the power adapter.

Wi-Fi Configuration and Camera Registration


Download the Total Connect® 2.0 app from the App St
ore or on Google Play.
(Look for the red Total Connect 2.0 logo.)
Note
: Significant differences between the
iOS and Android versions of the app are noted in th
ese instructions.
For best results, configure only one camera at a ti
me.
Check these settings when you turn on your mobile d
evice’s Wi-Fi and Bluetooth:


Make sure the Bluetooth isn’t connected to another d
evice, such as headphones


Also, make sure the mobile device
is NOT on Silent
(ringer and speaker should be audible)



a.

Verify that the camera’s antenna is firmly connecte
d.
b.

Turn on your smart device’s Bluetooth and Wi-Fi
.

c.

Launch the app and sign in with your Total Connect®
2.0 account.
d.

Plug the power supply into an AC outlet,
but:
.
DON’T CONNECT THE POWER SUPPLY TO THE CAMERA YET!
When you do,
refer to the diagram at right


→→





If your account has more than one
Location
, select the appropriate one using the
dropdown menu at the top of the screen.
Press
CAMERAS
at the bottom (iOS) or top (Android) of the screen.
(Remember that the
horizontal Navigation Order can be customized in iO
S.)
a.

At upper right, press
ADD CAMERA
(iOS) or (Android)
b.

Select the type of camera you’re installing. The na
mes of the camera models may
vary from the illustration at right.
c.

Name the camera and press
NEXT
.
d.

Connect the power supply to the camera. The LED at
the top flashes various colors.
Then,
WAIT
for the camera’s LED to flash blue
only
. This may take a couple of minutes.
e.

Press
NEXT
on the app.



a.

On the
Pair Your Camera
screen, press
Generate QR Code
. After a brief wait, the
code appears.
b.

Show the QR code on your device to the camera from
3 – 8 inches away.
If you can, keep an eye on your device’s screen; wh
en the code is scanned
successfully, a confirmation message will appear ov
er the QR code.
The app will also provide audible confirmation via
your mobile device’s speaker.
c.

Select your Wi-Fi network and press
NEXT
.
d.

Enter the network password and press
NEXT
. Final setup begins.



When setup is complete, the LED on the camera chang
es from steady blue, to purple
and finally to steady green.
The app also displays
Setup Successful
*. Press
DONE
or
ADD ANOTHER CAMERA
.
After setup, go back to the
CAMERAS
page and check your newly-registered camera.

Touch the
preview image
to launch a live stream from the camera.
*The app will tell you if you need to repeat the se
tup process. This involves resetting
the camera, which is described in the app itself.
See the other side of this sheet for more informati
on about the required steps.





A
B
C
D
E
F
G
1
2
3
4
5

Resetting the Camera
If setup needs to be repeated, or to connect the ca
mera to a different network, activate the Reset swi
tch as seen at right.


To
reset
the connection, press and hold the reset button unt
il the LED on the camera starts blinking white. Rel
ease the button
immediately after the LED starts to blink.


To
join a new/different
network:
o

On the app’s
Cameras
screen, press and delete the camera from the li
nk on its
settings
page.
o

Press and hold the
Reset
switch to reset all settings to their factory defa
ults
o

Unplug the camera and then reconnect it.
o

Repeat the registration procedure.
LED STATUS INDICATOR
During installation


Blue, blinking
Power on. Ready to start setup.

Blue, steady
Connected to the app. Ready to complete setup.

Purple, steady
QR code scan is complete. Restart the Wi-Fi connect
ion process.

Green, blinking

Connecting to Wi-Fi network.

Red, steady
Setup timed out. Unplug the camera, plug it back in
and restart setup process.
During operation

Green, blinking Connecting to Wi-Fi network.
Green, steady
Connected to Wi-Fi and operating.
Note
: The camera is always ready to record but only ori
ginates live streaming video when the app
calls for a live stream.
Red, blinking
Not connected to Wi-Fi.

Low-light operation is indicated by four red LEDs a
rranged around the lens on the front of the camera.

More about mounting at the installation site
IPCAM-WOC1 can be wall- or ceiling-mounted. The cam
era can be installed with cables running along the
outside of a wall, or inside the wall. For outdoor
installations where cables are exposed to the weathe
r, please protect the cable-ends with an enclosure
such as a weatherproof single-gang box, available a
t
most hardware stores. In any installation, make sur
e the camera’s antenna is firmly connected.


Checking Wi-Fi signal strength at the site using th
e app:



On the
Cameras
page, touch for
the camera you’re setting up
(on
Android
, touch )


Select
Camera Information >



Signal Strength
is displayed under
“IP Address”

o

60 – 100 Optimal
o

40 – 59 Marginal
o

0
0
– 39 Use of a Wi-Fi range
extender strongly
recommended




Wall mount example

Ceiling mount example
(both shown with weatherproof single-gang box)

FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS

The user shall not make any changes or modification
s to the equipment unless authorized by the Install
ation Instructions or User's Manual. Unauthorized c
hanges or
modifications could void the user's authority to op
erate the equipment.
CLASS B DIGITAL DEVICE STATEMENT
This equipment has been tested to FCC requirements
and has been found acceptable for use. The FCC requ
ires the following statement for your information:
This equipment generates and uses radio frequency e
nergy and if not installed and used properly, that
is, in strict accordance with the manufacturer's in
structions, may
cause interference to radio and television receptio
n. It has been type tested and found to comply with
the limits for a Class B computing device in accor
dance with the
specifications in Part 15 of FCC Rules, which are d
esigned to provide reasonable protection against su
ch interference in a residential installation. Howe
ver, there is no
guarantee that interference will not occur in a par
ticular installation. If this equipment does cause
interference to radio or television reception, whic
h can be determined by
turning the equipment off and on, the user is encou
raged to try to correct the interference by one or
more of the following measures:


If using an indoor antenna, have a quality outdoor
antenna installed.


Reorient the receiving antenna until interference i
s reduced or eliminated.


Move the radio or television receiver away from the
receiver/control.


Move the antenna leads away from any wire runs to t
he receiver/control.


Plug the receiver/control into a different outlet s
o that it and the radio or television receiver are
on different branch circuits.


Consult the dealer or an experienced radio/TV techn
ician for help.
FCC / ISED STATEMENT
This device complies with Part 15 of the FCC Rules,
and ISED’s license-exempt RSSs. Operation is subje
ct to the following two conditions: (1) This device
may not cause
harmful interference, and (2) This device must acce
pt any interference received, including interferenc
e that may cause undesired operation.
Cet appareil est conforme à la partie 15 des règles
de la FCC et exempt de licence RSS d’ISED. Son fon
ctionnement est soumis aux conditions suivantes: (1
) Cet appareil ne
doit pas causer d’interférences nuisibles. (2) Cet
appareil doit accepter toute interférence reçue y c
ompris les interférences causant une réception indé
sirable.
RF EXPOSURE STATEMENT:
The antenna(s) used for this device must be install
ed to provide a separation distance of at least 7.8
inches (20 cm) from all persons and must not be co
-located or operating
in conjunction with any other antenna or transmitte
r except in accordance with FCC and ISED multi-tran
smitter product procedures.
MISE EN GARDE EXPOSITION AUX FRÉQUENCES RADIO:

La/les antenne(s) utilisée(s) pour cet émetteur doi
t/doivent être installée(s) à une distance de sépar
ation d'au moins 20 cm (7,8 pouces) de toute person
ne et ne pas être
située(s) ni fonctionner parallèlement à tout autre
transmetteur ou antenne, excepté en conformité ave
c les procédures de produit multi transmetteur FCC
et ISED.


DECLARACIÓN IFETEL
La operación de este equipo está sujeta a las sigui
entes dos condiciones

1.

Es posible que este equipo o dispositivo no cause i
nterferencia perjudicial y
2.

Este equipo debe aceptar cualquier interferencia, i
ncluyendo la que pueda
causar su operación no deseada.
DECLARACIÓN ANATEL
Este equipamento opera emcarátersecundário, isto é,
nãotemdireito a proteção contra
interferência prejudicial, mesmo de estações do mes
motipo, e
nãopodecausarinterferência a sistemas operando emca
ráterprimário.


TRADEMARKS

Honeywell is a registered trademark of Honeywell In
ternational Inc.
For online support visit, https://mywebtech.honeywe
ll.com/
For the latest warranty information,
visit

http://www.security.honeywell.com/hsc/resources/wa/


Ê800-23672EŠ

800-23672 9/17 Rev. C



2 Corporate Center Drive, Suite 100

P.O. Box 9040, Melville, NY 11747

2017 Honeywell International Inc.
www.honeywell.com/security


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