Honeywell VAM Troubleshooting Check List

VAM troubleshooting Checklist



















LED Status
:
Green and Blue should
be solid, Yellow
will blink once per second when broadcasting SSID




Network
:

Check for dual band routers
/ multicast and repeaters



Dual band
/Multicast
routers
- SSID name
for the 2.4GHz band must differ from the 5GHz
band SSID name (VAM must use the 2.4GHz SSID)



Repeaters on the Wi
-Fi Network may interfere with the VAM’s operation


VAM supports only 2.4 GHz
– B/G only

VAM supports only WPA or WPA2 encryption


Connect to the homeowner’s router
to test connectivity


SSID and PASSWORD can be case sensitive




SD Card:
If the VAM has received a pushed update in the past those files may be stored on the SD card,
interfering with the boot up process. Remove the SD card from slot and try the boot up process
again.