IQ5 Hub - Quick Guide - Rev Date 12/15/25

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WALL MOUNT
CREATE
ACCOUNT
Tap to access settings tray
Connect power supply
WARNING! Use 12vDC Power Supply
ONLY
Press and hold the power
button on the right side of
the panel for 3 seconds to
power up
TRY THE
MOBILE TECH
APP
ON SCREEN SETUP WIZARD (Auto Launch)
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SETUP WIZARD (Manual Launch)
Settings
Advanced
(default installer
password is 1111)
Setup Wizard
(Launch Wizard)
1
. With a small phillips
screwdriver, undo the
locking screw from the back
of the panel, remove the
SmartMount backplate.
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2
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1
. With a small phillips
screwdriver, screw in the
locking screw from the
bottom of the panel to
secure it to the wall.
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Once the panel
powers up the on-
screen wizard will
automatically appear.
Follow the prompts to
complete your
installation.
IQ5 HUB QUICK GUIDE
CONTACT TECH SUPPORT
GOT QUESTIONS?
intrusion-support@jci.com
1
. Mount the backplate to the
wall using #6 flat head screws
and appropriate wall anchors if
needed, ensuring it is level.
2
. If using the model with the
legacy security radio, in the
provided hole on the right hand
side of the backplate drill a 1/4”
hole in the wall and feed the
white RF antenna into the wall.
3
. A screw is required in break-
away wall tamper for UL 2610
and EN Grade 2 installations.
Connect the power supply to
the barrel jack on the back of
the panel.

1
. Latch the top of the IQ5
Hub onto the SmartMount
backplate.
2
. Swing the panel down
towards the backplate and
press firmly against the wall.
UL/ULC Residential Fire and Burglary and Commercial Burglary Alarm Control Panel
Certified under standards UL985, UL1023, UL2610, ULC-S545 & ULC-S304 Security Level I-II
Doc#: IQ5H-QG Rev Date: 12/15/25
Qolsys, Inc. proprietary. Reproduction without written consent is not permitted.
EULA:
https://www.johnsoncontrols.com/legal/digital/general-eula
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