COVID-19 Alert To DIYers: COVID-19 has severely affected supplier inventory. Product availability, at the moment, is in flux. If you order today, depending on the product, there may be a significant delay in shipping it to you. We apologize for any delays, and assure you that products will be shipped as soon as we can get them. Before COVID, we had significant stock of nearly every popular product that we sell. But demand has outpaced our supplier's ability to meet it, and has exhausted the stock we had purchased to meet increased demand during the government-mandated lockdowns. If you need the product right away, it is unlikely we will be able to accommodate you. For that we apologize. We ask for your patience as we all navigate this unique situation together. Be nice to our employees, they are doing their best to answer your questions and get your product to you as quickly as they can.
Regarding Shipping: Like our suppliers, shipping companies have been deeply affected by the COVID-19 epidemic. Please understand, at the moment, shipping speeds are varying from their promised times. While we ship most items promptly, UPS and USPS, are often not getting products to our customers within the promised timeframe. We are unable to offer refunds for slower shipping at the moment, as this is not within our control. We pay for the shipping speed requested, and, at the moment, our shipping partners are unable to meet their own standards of speed and reliability (this is true of overnight as well) We apologize for this, but can't do anything about it. Please be aware, however, that shipping speeds still matter. While 3-day shipping may, sometimes mean 4-day shipping, it will still be faster than Ground. If you need your product quickly, please choose faster shipping, as it will be faster. But do not expect to get the product in the expected timeframe.
To installers: We have seen an uptick in orders from individuals we suspect to be professional installers. If you are here to get product quickly because you are unable to get the product at your usual supplier, rest assured, we are also out of the product and won't be able to fulfill your order in a timely manner. Like our end-users, we will be delivering products as soon as we get them in.
The Qolsys IQ Remote Data Sheet offers a list of features available for the IQ Remote Keypad. The data sheet covers the 7" touchscreen, the Z-Wave control, the ability to mimic the IQ Panel 2 voices and chimes and more. The Data Sheet is dated from 2018. Learn about the IQ Remote for the IQ Panel 2.
The Qolsys IQ Remote QuickGuide helps users get started with the IQ Remote. This helpful guide includes steps for mounting, powering on, connecting to WIFI pairing with the panel and more. Box contents are also shown. This quick guide is dated from March, 2018. Learn how to use the Qolsys IQ Remote.
The Resideo LYNX Touch MSD Firmware Update Tool Install Guide teaches users how to use the updater tool for the L5210 and L7000 Systems. This is will let the system support an LTE Communicator. The guide is dated 8/18, and it is Revision B. Learn how to use your LYNX Touch MSD Firmware Updater Tool.
Honeywell Technical Notification 036 covers Lyric Firmware Update MR8. The update was released in March 2019. The update offers re-association with ANET360 without the need for defaulting, and the WIFI indicator in the upper-left corner now shows internet loss. Learn about Lyric Firmware Update MR8.
The Qolsys Sensor Groups Install Guide offers information for every possible Sensor Group option for system sensors used with a Qolsys IQ Panel 2. The information applies to both the IQ Panel 2 and IQ Panel 2 Plus and is current with firmware version 2.3.1. Learn the Sensor Groups on the IQ Panel 2.