COVID-19 Alert To DIYers: COVID-19 has severely affected supplier inventory. Product availability, at the moment, is in flux. If you order today, depending on the product, there may be a significant delay in shipping it to you. We apologize for any delays, and assure you that products will be shipped as soon as we can get them. Before COVID, we had significant stock of nearly every popular product that we sell. But demand has outpaced our supplier's ability to meet it, and has exhausted the stock we had purchased to meet increased demand during the government-mandated lockdowns. If you need the product right away, it is unlikely we will be able to accommodate you. For that we apologize. We ask for your patience as we all navigate this unique situation together. Be nice to our employees, they are doing their best to answer your questions and get your product to you as quickly as they can.
Regarding Shipping: Like our suppliers, shipping companies have been deeply affected by the COVID-19 epidemic. Please understand, at the moment, shipping speeds are varying from their promised times. While we ship most items promptly, UPS and USPS, are often not getting products to our customers within the promised timeframe. We are unable to offer refunds for slower shipping at the moment, as this is not within our control. We pay for the shipping speed requested, and, at the moment, our shipping partners are unable to meet their own standards of speed and reliability (this is true of overnight as well) We apologize for this, but can't do anything about it. Please be aware, however, that shipping speeds still matter. While 3-day shipping may, sometimes mean 4-day shipping, it will still be faster than Ground. If you need your product quickly, please choose faster shipping, as it will be faster. But do not expect to get the product in the expected timeframe.
To installers: We have seen an uptick in orders from individuals we suspect to be professional installers. If you are here to get product quickly because you are unable to get the product at your usual supplier, rest assured, we are also out of the product and won't be able to fulfill your order in a timely manner. Like our end-users, we will be delivering products as soon as we get them in.
The Alarm.com Dual-Path LTE Communicators for Interlogix Simon Panels Install Guide teaches you how to install a communicator for an Interlogix Simon Panel. The guide covers installation, required panel settings, activating the module, and more. Learn how to install a communicator for a Simon Panel.
The Interlogix Simon XTi Technical Bulletin for Firmware Upgrade from v1.5 to v1.5.1 explains important firmware update information. It explains which Simon XTi Systems require a panel firmware update, as well as how to provide a firmware update for the system. Learn more about upgrading a Simon XT.
The Interlogix Simon XTi Quick User Guide provides a basic overview for operating a Simon XTi System. The quick guide explains various panel icons that the user may encounter. It also explains how to perform essential system functions such as arming and disarming. Learn how to use a Simon XTi Panel.
The Interlogix Simon XTi Quick Install Guide provides a basic overview of how to set up a Simon XTi System. It shows users how to install the system, connect hardwired devices, wire the phone line, wire the transformer, program the system and more. Learn how to get started with the Simon XTi System.
The Interlogix Simon XTi Installation Manual provides all the information needed to set up a Simon XTi System. This includes everything from determining a location for the system, mounting the system, programming system sensors and configuring system settings. Learn how to set up a Simon XTi System.
The Interlogix Simon XTi Data Sheet explains some basic information for the Simon XTi System. The guide provides a basic overview of the system and a list of standard features. It also shows some of the system screens, and it outlines its potential for Z-Wave control. Learn more about the Simon XTi.
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