Qolsys IQ Panel 2 & 2 Plus - 2.3.1 Software Update - Release Notes

TECHNICAL SERVICE BULLETIN
TSB #:
190225
DATE:
02/25/19
RE:
IQ PANEL 2 & 2 PLUS - 2.3.1 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
New Features:
•
Added a new setting on the Panel for Alarm.com Wellness. When this setting is enabled, Auxiliary Pendants
learned in to Group 6 behave like a traditional PERS pendant. The system generates a signal to Alarm.com and
to the Central Station, but does not generate a loud alarm locally which must be subsequently disarmed. This
new feature enhances usability where an elderly user may not have the capacity to arm or disarm the system
between Auxiliary Pendant button presses.
•
A new page has been added to the “Easy Install Wizard” that checks and verifies that an Alarm.com
programming template has been received and downloaded prior to proceeding
Fixes/Improvements:
•
PowerG Keypad (WS9LCDWF9) integration improvements:
•
Battery only mode now supported. Backlight turns off when in battery only mode
•
Fixed an issue where the keypad could chime, even when chimes were turned off at the main panel
•
Fixed an issue where sensors could show open on the keypad, even when closed
•
Communication stabilized to solve continuous state of “Panel response not received”
•
Entry/Exit beeps improved to match the main panel
•
Enter a user code when disarmed to arm the system to Stay now supported
•
Fixed an issue with the Communication Test timer (Daily, Weekly, Monthly) where automated tests would stop
after 20 attempts until reset
•
The “Easy Install Wizard” was reordered so the Dual-Path Test follows the Wi-Fi page and the Software
Update page moved to the end of the Wizard. This improvement helps with the flow of the Wizard and
ensures that Alarm.com programming templates can be received as part of the Wizard process
•
Removed the ability to allow the Master Code to relaunch the Wizard on next power up
•
Improved First Name, Last Name syncing between the Panel and the Alarm.com backend and made a change
to also allow more than one user with the same First Name
•
Implemented various French translation changes based on customer feedback
•
Fixed an issue where Chimes and Voices would not restore to previous defaults after exiting nighttime mode
•
Partition naming improvements, including syncing of Partition names between the Panel and Alarm.com,
when reverting from multiple Partitions back to one and for custom Partition names on IQ Remote
•
Link Quality Indicators (LQI) for Z-Wave Devices are now sent to the Alarm.com backend for improved remote
troubleshooting
•
Added error code reporting and troubleshooting language to the LiveView Camera page on the Panel in the
event that Cameras are not streaming to the Panel
•
No longer allow Master Code to Master Reset an IQ Remote
•
Added support for newer models of the Anker A3102 Bluetooth speaker
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IQ PANEL 2 & 2 PLUS - 2.3.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS TECHNICAL SERVICE BULLETIN
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Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install
this update wirelessly.
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”


3- Enter a valid installer code (default is 1111)


4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch
iqpanel2.3.1
then touch OK


6- Touch "Upgrade Using Network" (panel must be connected to Wi-Fi).
 
Update will download and install


7- Once complete touch "OK" to reboot the panel.
 
DO NOT TOUCH THE SCREEN.

 
The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.
For more information visit:
https://login.qolsys.com/software-downloads/
or email:
techsupport@qolsys.com
IQ PANEL 2 & 2 PLUS - 2.3.1 SOFTWARE UPDATE - RELEASE NOTES AND INSTRUCTIONS