Tuxedo Touch Software Update Revision Notes for 5.3.21.0


We aren't sure why Honeywell stopped posting the Tuxedo firmware updates on http://www.tuxedotouchtoolkit.com/. They made a vague mention of "cyber security reasons" and it is available for alarm dealers on the internal Honeywell website still. Also, to make it easier for people to update their Tux, we now host the updates at https://www.alarmgrid.com/downloads/tuxedo-touch-firmware-updates.
Why is this update not on Honeywell's web site?
Hi Joe, Glad to hear it helped!
Thank you very much, these are exactly the steps that worked, and which I managed to figure out a little bit before seeing your reply. Thanks!
Well, I fixed it by starting the Tuxedo Touch without the green & yellow (data) wires connected, so it didn't argue with the panel, started up, and let me change the ECP. I thought I had tried this before, but I realized I had stupidly disconnected the red & black wires instead.
Hi Joe, I'd suggest tossing the tux back to ECP 2. If you're unable to do so currently, drop the data wires from the tux to the panel and you wont be having the rebooting issue you mentioned. When you drop the data wires you may need to use the 4140 installer code opposed to the panel installer code. Once this is done and ECP is put back to 2, then you can reconnect the data wires and the tux should function once again.
Hello, My recently acquired Tuxedo Touch initially used ECP 2, and seemed to work. I then upgraded to this firmware according to the instructions and then tried setting the ECP address to 16, which is what my older keypad displayed when I held down buttons 1 & 3. After doing this, the Tuxedo Touch displayed that it had a "Panel Communication Error" and began sounding its alarm. Now, whenever I power up my VISTA-20p with the Tuxedo Touch attached, the Tuxedo Touch displays the "Panel Communication Error" again, sounds the alarm, and then a few seconds later it restarts. I don't get the chance to change the ECP at all. I have been able to downgrade the firmware to 5.2.9.0, but was still not allowed to change the ECP and the Tuxedo Touch is still exhibiting the same behavior. Help!

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Document Transcript





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1

-

Updated:
6/8/18




Tuxedo Touch Software Updates

on MyWebTech



Software Revision 5.
3
.
21
.
0


Cu
rrent Upgrade Posted:
0
5
/
05
/201
8



Link to
MyWebTech Download Center
to Download Software

This
software version is for dealers who want to add the following features to their existing TUXWIFIW and TUXWIFIS accounts. Plea
se
follow the instructions below to download the new software.



The following enhancements are included in software revision
5.
3
.
21
.
0

or
h
igher
:










-

2

-

Updated:
6/8/18

























-

3

-

Updated:
6/8/18





Software Update Instructions

-

The following instructions show how to download the software from
MyWebTech

onto an SD card, and how to use that card to update the software on your TUXWIFIW or
TUXWIFIS keypads:


1.

Insert
a blank SD card into your device drive so you can download the software onto the SD card.

2.

Click on the DOWNLOAD
link

and click on Save.




3.

Once saved, double click

TUXWIFI_V5.
3
.
21
.0

Extract the files to your desktop or a directory of your
choice. Once the files are extracted, copy them to the SD card, or extract all files from
TUXWIFI_V5.
3
.
21
.0.exe directly to the SD card. ALL THE BELOW FILES MUST APPEAR ON THE
ROOT DIRECTORY OF THE S
D CARD FOR THE UPDATE TO BE SUCCESSFUL.





4.

Take the SD card with the software downloaded and insert it into the slot on upper right side of the
Tuxedo Touch Wi
-
Fi Controller. You will hear a snap when the SD card is inserted correctly. (For help
locating the SD card slot, refer to the image below).

5.

Now take a paper clip and push in the reset button located on the lower right side of the keypad. (The
Reset button is directly behind the “Message LED” on the right side of the plastic. For help locati
ng
the Reset button, refer to the image below).

6.

Once a reset is initiated, the Tuxedo Touch Wi
-
Fi will restart/reboot. This will start the software update
process, which will take about one minute.




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4

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Updated:
6/8/18






7.

Once the software update is complete the keypad will au
tomatically reboot.

NOTE:

After the reboot you may be prompted to enter the ECP address that was noted before step 4.

8.

To Enable the Voice features and start the training, you will have to review and accept the VOICE:
DISCLAIMER / LIMITATION OF LIABILITY on

the keypad. Please review the

Voice supplement

for
additional support.



Note:

This software revision can’t be loaded onto TUXW or TUXS keypads as i
t is not compatible.















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5

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Updated:
6/8/18







Please follow the instructions below to activate Honeywell Total Connect on the Tuxedo Touch:

1.

Go to AlarmNet Direct and set
-
up or edit the account as usual with the addition of the following:

1.

Click on ADD TUXEDO AUTOMATION.

2.

Enter
the Tuxedo MAC address and CRC number (after the update, the CRC number can be found on the System
Information screen on Tuxedo Touch).



3.

Set
-
up the AlarmNet account for

Tuxedo Automation


2.

After the AlarmNet account set
-
up is completed, reset the Tuxedo Touch by performing a reset as described in item 5
above.




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6

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Updated:
6/8/18



3.

After the keypad resets and the home screen appears, go to the Z
-
Wave® device management scree
n to confirm that
the blue Honeywell Total Connect (tc) logo appears in the row of icons at the bottom of the screen. Please navigate to
Setup
-
> System Setup
-
>CS Setup
-
> TC server info.




4.

3. If the "tc" logo appears, proceed to the next step. If the “tc”

logo didn’t appear, re
-
download the update file and start
the process from the beginning. It is likely the update file was corrupted during the download and extraction
processes.









4. Reset the

keypad again to synchronize the updated Tuxedo Touch Wi
-
Fi unit with Honeywell Total Connect.

5.

Important final step



Logon to Honeywell Total Connect and perform a panel sync.




Description



Tuxedo with

Total Connect

Tuxedo local

(Touch Screen or

Internet Device)

Controllable
Z
-
wave devices

40 lights/Switches

20 Thermostats

4 Locks

(Select Z
-
Wave device
f
or TC
access)


231

Any combination

Controllable Honeywell

Wi
-
Fi
Thermostats

Z
-
Wave and Wi
-
Fi
thermostats (max. 5) are
combined in automation
for a maximum number
of 20


Maximum of 5

Manual device control

Yes

Yes

Scenes


20 (Created on TC)

30 (Created on Tux)

Scenes viewable on Tux

Yes

Yes

Manual scene activation

Yes

Yes

Remote scene activation

Yes

Yes

Scene triggers

Alarm system events
Zone status change
T
i
me
schedule

Alarm

system events

Zone status change

Time schedule

States changes from

Thermostat, Door Lock,

Garage door, Water valve






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