Honeywell Tuxedo Touch WIFI

Talking Color Graphic Touchscreen Alarm Keypad

Average rating:

(based upon 2 reviews)

The Tuxedo Touch WIFI Keypad is an excellent way to introduce automation control to your Honeywell VISTA Security System. You will love using this 7" full-color touchscreen keypad for security and automation functions. Purchase the Honeywell Tuxedo Touch WIFI Keypad from Alarm Grid.
  • Z-Wave

This product is not sold by Alarm Grid at this time. As an alternative, we recommend:


The Honeywell Tuxedo Touch WIFI is a talking, color, graphic touchscreen alarm keypad with integrated WiFi capability. The Tuxedo Touch WIFI is an extremely unique Honeywell alarm keypad because it can actually be used as a standalone home automation system without needing to be connected to a Honeywell security system. Of course, it wouldn’t be a Honeywell alarm keypad if it couldn’t also be used to control your home security system.

As a home automation system, the Tuxedo Touch WIFI’s built-in Z-Wave controller supports up to (232) Z-Wave modules. You can use your Tuxedo Touch WIFI with virtually any Z-Wave enabled thermostat, lock, light or window shade. The intuitive touchscreen display provides full home automation control from one central location. You can even program customized Z-Wave scenes to occur at scheduled times or whenever you activate them. For instance, you can have your front door unlock for your housekeeper every Monday at 10:00 AM or have your shades close everyday at noon to cut down on your home’s energy costs. You can even have multiple Z-Wave devices activate at the same time with a preset scene. Your bedtime scene may close all your shades, turn off your home’s lights and set your thermostat to a certain temperature. With the Tuxedo Touch WIFI, you have complete control of your home

The Honeywell Tuxedo Touch WIFI home automation features can be used by themselves or in addition to the available home security features. If you connect your Tuxedo Touch WIFI to the ECP terminals of your Honeywell home security system, you can use the touchscreen display to arm or disarm your security system. The large icons are user friendly and the prompts and graphics are easy to read as they guide you through the different ways to control your home security system. The alarm keypad will even announce in English whenever an alarm has occurred so that you always know what is happening. The Tuxedo Touch WIFI display is 7” with a resolution of 800 x 480 to display system status on the bright, crystal clear screen.

The Tuxeo Touch WIFI also has a built-in web server which allows you to control both your home automation and your home security system from the touchscreen or from any web enabled device. The Tuxedo Touch WIFI can be paired wirelessly to your home WIFI network, or you can wire an Ethernet cable from your router to the Tuxedo Touch WIFI alarm keypad. Once you have your Tuxedo Touch connected to your home network, you can use any computer, internet TV or iPhone, iPad, Blackberry or Android device within your home to access and control the Tuxedo as if you were right at the keypad. If you have AlarmNet IP video surveillance cameras paired to your home's IP network, you will even be able to view them from your Tuxedo Touch WIFI (or from any of the other internet enabled controllers by accessing the Tuxedo from the web). The Tuxedo Touch WIFI brings together all of your home technology with an easy to use, streamlined device.

If you have your Tuxedo Touch WIFI connected to your Honeywell home security system, and you are signed up for AlarmNet’s advanced Total Connect 2.0 interactive service, you will be able to receive instant email and/or text message notifications whenever something important happens in your home. Additionally, with the Remote Home Automation monitoring feature, the Tuxedo Touch WIFI will allow you to control your Z-Wave devices from your Total Connect 2.0 account, similar to the self-contained LYNX Touch systems. However, please note that the Tuxedo Touch is not an alarm communicator. Therefore, your Honeywell VISTA alarm control panel will also need an internet or cellular alarm communicator, in addition to the Tuxedo, if you want monitoring service.

If you are looking to run the Tuxedo Touch as a standalone Z-wave controller you can use the MG Electronics ST-12500 power supply.

Brand: Honeywell

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Submitted on 12/02/2013 Lou

I love the Tuxedo Touch panel. The Alarmgrid folks gave me all the step-by-step instructions I needed to upgrade my power source and easily replace my existing panel. The wifi integration is straight forward. I like the built in web-server although I use Total Connect for accessing my system when I'm outside my home. I have also installed numerous z-wave light switches and thermostats with no difficulty. However, I will say the home automation functionality is rather limited with the Tuxedo Touch. I'm planning to integrate a different home automation controller such as the Verde3 down the road. Overall, I'm glad I made the upgrade and extremely happy I chose to purchase from Alarmgrid.

Tux WiFi
Submitted on 10/13/2012 Salim

This touchscreen allows me to control my security system and do wireless home automation. So far I've added Z-Wave locks for my front door and back door and I replaced my thermostats with Z-Wave thermostats. I have it programmed so that when I turn my system off, it sets my thermostat to 75 and unlocks my doors. When I turn my system on, it locks my doors and sets my thermostat to 80. Now, I'm thinking about getting some Z-Wave lights so I can control that too.

Hey Ron, that is proprietary information to Honeywell they will not release that information.
Hey Guys, Can you get a copy of the Tuxedo Touch API library. I'm integrating my TT into my home automation system. Thanks, Ron
If you could email me a list of all the devices you currently have connected to the panel on the keypad terminals to that will help me narrow down what might be the cause.
The street smart ce2 is wired directly to the Vista 15p panel. If I remove the tuxedo and put the old 6150 key pad back on, the street smart starts working again. Any other ideas what could be causing this?
with the street smart need to make sure that it wasn't connected to that keypad and take the street smart and connect it straight at the panel.
I currently have a Vista 15P panel with prom chip of 10.24 and 2 key pads. I also have the street smart fob system with LED light currently wired to system. I purchased a Tuxedo to replace out one of my key pads to my system. However, when I disconnected my old key pad and replaced it with my Tuxedo, the fobs and status LED light from the street smart module discontinue working. Any suggestions what is causing this? Is the Tuxedo capable of functioning with a secondary key pad and the street smart fob system on a Vista 15P? Or is it a wiring address problem?
The tux is compatible with your system, as long as you have an available power output on the panel.
Not for sure what my system is for compatibility, but here is information I have. Straight off of ADT board chip is wa3001-7.2. Board is printed with SAVS20P 3. Wold like to see if I can use the Tuxedo?
Are you under contract for service now? Did you notice we offer low-cost, no-contract monitoring services online at It would be an easy switch to us if you were interested.
Thanks Sterling, that's great news! I'm excited for that firmware release. Yes I do have Total Connect 2.0 for the IPCams but I've been using the Tuxedo web interface lately to view my cameras because Total Connect has been giving problems viewing them.
That's unfortunate for now, hopefully that will change.
The VISTA 21ip doesn't have a keypad with that feature.
Looking for a wired keypad compatible with vista 21ip that has camera for snapshots like the honeywel lyric keypads...Any suggestion?
Honeywell did confirm today that you can't view the NextGen Honeywell IP cameras from the Tuxedo but that may change in the future.
Honeywell has not abandoned development of the Tuxedo as we're actually testing a new beta firmware that will allow Honeywell WIFI Total Connect Comfort thermostats to be controlled from the Tuxedo. Also, the Tuxedo Touch WIFI does support voice control. Check out the guide at for details and keep in mind, you can't use voice commands to disarm the system or unlock a Z-Wave door lock. Finally, we aren't actually sure if the AlarmNet NextGen cameras work with the Tux or not but I've reached out to Honeywell and will let you know once I hear back. Do you have Total Connect 2.0 service for your IPCAMs now or are you just running them local to the Tuxedo?
I just wanted to say how much I really like my Tuxedo Touch WiFi keypads, and thanks to Alarm Grid I've learned a lot about these systems but I always wanted to be able to control my Zwave lights using voice commands. I had high hopes that Honeywell would release an update of some sort to allow that function but nothing as of yet. Well I did find a little work around to controlling my lights and locking my doors with voice commands using a Smartthings Hub as a secondary controller to my Tuxedo and Amazon Echo devices and I'm pretty pleased with the setup so far. On another note, I purchased the skybell trim and learned it is not compatible with the Tux but also wanted to update my old IP-Cams to the new Honeywell HD cameras but it seems they won't be compatible with the Tuxedo either...I'm lost, did Honeywell abandon any further development for the Tuxedo keypads?
Just to add to Jorge's reply, if you really have your 16 door/windows protected with just 8 zones, you only need one 5800C2W. It's very common, with wired systems, to have more than one wired sensor wired together for one zone. For instance, if you have 5 windows in the Living Room, there's really no need to break out each window to a separate wired zone on the panel when you can wired them all together, in series, and just call it one Living Room Window zone. You should verify how many zones your system is using and then you'll know for sure if you need more than one 5800C2W. Please let us know if you have any follow up questions and we recommend you watch our YouTube series on the C2W at to get a sense of how that product works. I do think a C2W with a Lyric will be a nice upgrade for you and provide you with all the features you are looking for and TC2 certainly works on Android devices. They are soon updating the app to their newer app on Android to allow for push notifications which is the only feature not supported on their current Android TC2 app.
I recommend getting a 5800C2W which is a wired to wireless converter. It will allow you to salvage your existing sensors and convert them into wireless sensors. Each 5800C2W holds 9 zones so you will need 2 of these as well as a dedicated back up battery for each 5800C2W. You can then program the wireless zones into either a Lyric (Honeywell), GC3 (2GIG), or IQ2 (Qolsys). If you want the lower iP monitoring rates then I recommend just sticking with the Lyric since both the GC3 and IQ2 will require you to get services, which like you said require the higher priced plans.
Trust me Frank, that is my objective.. I have 11 months to go and doing my study, learning and due diligence right now...
If/when you are out of contract with ADT I welcome you to check out our monitoring service plans:
Tks for your help... Now let me battle with ADT to make sure I can get this sucker installed if I buy it...
So your system will be able to support a Tuxedo Touch. You are correct that your system is a VISTA 20p with an ADT branded PROM chip. The system is still able to support touch screen keypads.
Joe... Did you get the below picture and followup inquiry ?? tks
I've been researching security systems and am torn on what to get between the Honeywell Tuxedo Touch and the 2GIG (GC3?), so I'm hoping others can give me some advice/suggestions. I've never used the current system, but here's what I have: Keypads (3) - DSC (an alarm company told me they're 2004 models?) Alarm Transmitter - Links 2150 What I'm looking for: - Central monitoring - Outdoor camera (preferably with full recording capability but would settle for motion-detection recording) - 1 touch screen with other 2 keypads being a cheaper option (to save on cost). - zwave functionality (for future upgrade options) - multi-zone capability (looks like current panel has 8 zones? We have a total of about 16 doors/windows in our house) - Remote accessibility (view alerts, video, etc.) Prefer - Ability to turn chime on/off on individual keypads (someone told me that the Tuxedo Touch offers this, but if I use cheaper Honeywell keypads for the other 2, that I wouldn't be able to turn them on/off individually?). My concern is that I've heard that the Tuxedo Touch is a really nice keypad, but the Total Connect app for Android is really problematic. Since I use Android it'd be important to have an app that works well. The downside with 2GIG is that I've heard it only uses's services, which are a bit pricier (?) compared to using monitoring services with Honeywell.
Joe, Attached is a JPEG photograph of the motherboard that's inside the alarm box. As you can see the eprom chip is version WA3000 version 9.12. This board is the standard Honeywell Vista model 20P as installed by local ADT personnel. Thanks for all of your help and I look forward to your reply.
You will be able to use the existing wiring to connect a Tuxedo but first you'll want to confirm what model of system you have. If you look at the main alarm board, you'll find a small black chip near the middle of it with a sticker on it. Feel free to post the information from that sticker here and we'll check to see if your system is compatible with the Tuxedo Touch WIFI.
I currently have an alarm system that was installed by ADT... Can I replace the one of the two existing control panels with one of the tuxedo WiFi control panels without having to reprogram the system... They both have the same 4-wire system. See the attached photos.
The Tuxedo does not support the Arlo cameras at this time.
Hello, does the Tuxedo touch works with Arlo - Pro Indoor/Outdoor HD Wire-Free Security Camera System? Thanks, -Raj
Hi Sam I will just post it here. 1. Can we install the iGSMV4G on existing hardware WITHOUT getting the installer code from TWC and switch to AlarmGrid for monitoring? There is a backdoor method of getting the installer code if TWC has not completely locked you out of programming. Check out our FAQ here: Here is a video: 2. If not, do we need to ask TWC to give us the code. It seems from the discussion above that companies dont easily give away the installer code. In that case what other options we have? Try backdoor method from question 1. 3. If we can install iGSM4G and switch to AlarmGrid for monitoring without the installer code, what programming options we are going to miss in the absence of the installer code? Assuming we can backdoor the panel you will not loose any programming features. We will be able to remotely program for you as well as offer assistance with hand programming over the phone. 3. We are in the process of ordering the iGSM4G, but wanted to ensure that we can use it on the current hardware after disconnecting TWC monitoring services and switching that to AlarmGrid. We don't want to incur the cost of VISTA 20 P at this time. Yes the IGSMV4G will work with your current panel if the prom reads "wa20p-9.18."
Thanks Frank. Seems like I am unable to access my yahoo mail. Can you rather email on my gmail? Thanks!
Sam I am turning this into a support ticket and will email you directly. We try to keep these comments relevant to the product landing page.
Thanks. Is there a way to move this discussion to right forum? I don't want to lose sight of this valuable discussion. I need to understand the KEY to leverage the existing security system (VISTA 20 P PROM 2013 v 9.18) we have currently installed though TWC. 1. Can we install the iGSMV4G on existing hardware WITHOUT getting the installer code from TWC and switch to AlarmGrid for monitoring? 2. If not, do we need to ask TWC to give us the code. It seems from the discussion above that companies dont easily give away the installer code. In that case what other options we have? 3. If we can install iGSM4G and switch to AlarmGrid for monitoring without the installer code, what programming options we are going to miss in the absence of the installer code? 3. We are in the process of ordering the iGSM4G, but wanted to ensure that we can use it on the current hardware after disconnecting TWC monitoring services and switching that to AlarmGrid. We don't want to incur the cost of VISTA 20 P at this time.
Yes, you would need the installer code to make programming changes to the system. I would suggest you email with any pre-sales questions so that we can keep the conversation relevant to the Tuxedo on this page.
I see, do we need the installer code for system programming access for any reasons? Also what touchscreens you have?
We aren't sure if removing the white unit would set off an alarm as it's a proprietary unit but I would imagine it would not set off an alarm as from what we know, it's just an interface to their proprietary touchscreen keypad. You won't be able to use their touchscreen with any other alarm company but we do have compatible non-proprietary touchscreens you could get instead. The Installer Code is a code that allows you to access the system's programming menus.
Thanks! A few questions- + Taking this white box out before disconnecting, will this set off the alarm? + Can we keep this to continue using their touchscreen keypad as we may not have to return their touchscreen keypad? + What do we need the Installer Code for?
You'll need to remove that device (the white box with "To Panel" and "To Keypad" on it) from the panel. I believe Spectrum uses this to takeover Honeywell panels with their own proprietary touchscreen keypad (keypad to that device, that device to panel). With this removed, your panel is basically just a Vista-20P - 9.18 again. After physically removing this device from the panel, I would begin the process of cancelling their service. By removing the proprietary device first, hopefully they won't be able to remotely make any changes in your panel. It would be nice to know the Installer Code, if they set one, but I doubt they will give that to you. Doesn't hurt to ask, though. Finally, I would then connect the IGSMV4G to the panel and begin the process of signing up with new service.
Thanks, I'll take another photo and post it shortly. What are the steps we have we to follow to connect iGSM4G? + We have monitoring from Time Warner Cable (aka Spectrum) right now. + Shall we go ahead and disconnect the service and do we need to get any disarm code from them? + Or shall we order the iGSM4G and able to install it before disconnecting the existing monitoring service?
The VISTA-20P revision 9.18 will support the iGSMV4G. Here is an FAQ: and here is a video: . I am not sure what the module is atop the panel. If you open it up and send another photo I may be able to tell you. It looks like another communicator that can just be removed from the panel.
Here's the picture on the panel showing the PROM chip. See if this will work for us. Also, here is another picture and want to know if we need to take this off, or leave it on - as we are not sure what it does?
Hi Julia, It is a Vista 12A. It's connected using 4 terminals in the back. The Tuxedo can arm/ disarm the panel successfully and even shows all faulted zones when a fault is detected. In the automation screen, I have tried creating scenes where the Trigger is configured as a Zone fault (the zone trigger is available in the scene screen as a trigger and shows all available zones as options in the drop down list). These scenes never get triggered based on a zone fault. I can manually run the scene successfully. I'm not using Total Connect. Is there some other setting I'm missing in the Tuxedo to enable proper handling of zone faults for automation purposes? Thanks.
Hi Kanishka, Is your panel a Vista-12, or a Vista-21ip? If it is a Vista-12, that is an international version of one of the plus series panels, and I couldn't be sure any information I give you would be accurate for it.
Hi, I have a Vista 12 panel connected to a Tuxedo WIFI. I can't get the zones to trigger scenes. Is it possible to enable the RIS service on my Vista panel to get this issue sorted? If so, how do I do it? Thanks.
You will be adding the iGSMV4G to the actual control panel not the keypad. We have an FAQ online at that details the connections. Are you able to provide the full WA PROM number so we can ensure you don't need a new PROM chip? The Silver plan would provide you with full central station service and the Total Connect 2.0 service (allowing remote system control and text/email alerts from the system) using an internet only path (meaning you won't be able to have the cellular path available on the iGSMV4G). If you want the cellular path to be active as well, so that your service works even if you have an internet outage, you'll need to be on the Gold plan instead. We do have the option to send you an alert when zones are open/closed even if the system is disarmed.
Is there a manual we can follow to connect iGSMV4G to 6160s? We are looking at the Silver Interactive Monitoring plan so that we can get the notifications on our mobile and also control alarming from the mobile. Today, we get a "ding" tone with notification on our phone, when the monitored doors are open/closed, do we still get this feature?
I've never heard of the 6120 so where are you seeing it is a 6120? If you open the front cover (there's two tabs you need to depress on the bottom edge of the keypad), the model number should be printed in black. I imagine you'll find they are 6160s. You can certainly add an iGSMV4G to that type of setup for monitoring. Which plan ( ) were you looking at?
The system was installed in 2015.
version 9.18
Here's my original post - Did we ever had 6120's or should this be rather 6160?
I think you mean 6160 keypad correct? Also, what is the WA number on the PROM chip in the center of your 20P control panel board?
We have Vista 20p with 6120 keypads. Can we install iGSMV4G and keep the existing pads (6120) and still get the monitoring service using our mobile phones or do we have to replace the keypads as well?
Have you had your company troubleshoot the Tuxedo? They should be able to tell if it's something that can be fixed or a device that needs to be replaced. If you purchased it from them, they should be able to take care of any warranty replacement (should that be available still).
Our system is currently being monitored. But right now there are no total connect services active.
I don't know that we've heard of this exact issue. Is your system being monitored currently?
I have a TUXWIFIW that I want to load the newest firmware too, however, after I load the files to the SD Card and reset the Tuxedo I just get a blank blue screen and the message light flashes. I've tried formatting the SD card, redownloading the update files, and still get the same results. Anyone else ever have this issue and have success getting their Tux to update?
The Tuxedo Touch WIFI is only a wired keypad for a VISTA security system (that also does bring in Z-Wave integration to the system). It is not a system by itself so I would suggest you get a VISTA-20P (as you already have the alarm communicator).
Hi this site is amazing to understand the intricate of wireless Security System. I am installing a new system ( from Scratch) and realized i've purchased the wrong items. The goal is to operate/manage a wireless security system with the Tuxedo Touch Tuxwifiw rev with GSM features. Can you please let me know if I can mixed all those parts together, Honeywell products : TUXWIFIW rev 5883H wireless transceiver iGSMV4G GSM Module 5820L Door Sensor x 6 5800PIR-RES Motion Senor x 3 IPCAM-WO x 1 IPCAM-PT x 1 IPCAM-WL x 2 Will this work as a security system or do need a Lynx Panel, Vista 15/20P or 21iP ? Thank you , for the Help !
1. Yes you can wired zones to trigger rules on the Tuxedo. It is not limited to 5800 series RF sensors. 2. No. The 6280 is not a z-wave controller. It is just a touchscreen keypad. 3. There is a compatibility guide that lists all the compatible cams for the Tuxedo Touch. Please email us at so we can provide you with the PDF. There are some Honeywell EquipSeries cams that will interface with the Tux. However only the WIFI IPCAMs and the ACU ( ) are supported for Total Connect remote video services.
It all depends on which system you have. If you open the beige metal cabinet you can find the model number of the system by reading the PROM chip located in the center of the green circuit board. It looks like this: Report back with what the PROM chip reads and we can confirm compatibility for you.
I just bought a home with a high end ADT system and a ton of wireless sensors and several motion detectors. I am told ADT uses Honeywell. Can I replace the ADT console with a Tuxedo? Will it connect with all the existing sensors?
This site is a wealth of information. I am currently building a house and will be installing a Vista21IP with at least 1 of the Tuxedo touch keypads. A couple of questions i had. 1. With the tuxedo can I setup scenes/zwave devices to activate on a wired motion detector trigger or panel PGM? I plan on wiring the whole house and noticed the brochure said it had event triggers for the 5800 series and didn't mention hardwired. The scene they explain is a child coming out of the bedroom late at night to a dark hallway and the motion triggers a zwave scene to turn on hallway light. Like that idea.. if that works is there a way for the light to automatically turn off after a set interval of no motion during a certain time period as well? 2. Can I use the 6280 to control the automation devices or will I need Tuxedo at each location? 3. I noticed a select few Hikvision cameras are compatible to view on the Tuxedo display and am familar with them. I heard that the Honeywell performance series will eventually be tied into the Total Connect 2.0 app so I was hoping to go that route. Any idea if the Honeywell NVR cams are viewable on the tuxedo? I've seen the Honeywell wifi cams for TC and am not really impressed... and would prefer a hardwired vandal resistant cams for outside. thanks!
That will certainly do it! Thanks for the update.
Have you tried your Tuxedo at your sister's home? I would be curious to hear if it works on a different network than yours.
Ok. I thought so too. Thank you.
You should keep your eye on the Tuxedo Touch Toolkit website then for updates on that update you mention. Total Connect 2.0 service offers much more functionality/features compared to the direct web server access to the Tuxedo. You also don't have to worry about the security implications of opening up your network for port forwarding as TC2.0 uses an IP and/or cellular communicator that uses encrypted connections directly to AlarmNet's servers. Honeywell has never had a panel that chimes when the door closes so I wouldn't expect that feature to ever be available with future firmwares.
I heard that they will be releasing a new firmware in the summer. the current software is so glitchy, there shouldn't be a need to pay more for total connect when the keypad has the ability to send out email notifications. also one other item that I dislike would be the chime feature not chiming when the door is closed only when opened.
We haven't heard from Honeywell about any newer Tuxedo firmwares that may be coming out. We have heard of that issue but haven't been able to confirm what causes it or how to fix it. If you'd like to try out Total Connect 2.0 service instead of using the web server/email notifications, we'd be happy to help.
Honeywell's installation guides don't specifically mention mounting to a single or double gang box but the Tuxedo does have the same six mounting holes as a traditional 6160 keypad which will mount to a single gang box so you should be able to do the same with the Tuxedo.
When do we expect a new firmware upgrade for the tuxedo touch wifi keypads? I am having an issue with the built in email notification where once I arm, I am getting alerts once the motion sensor trips, to speak i can get at least a couple hundred emails a night if someone is still walking around in the house using nightmode/stay mode.
Can this be mounted to a single gang electrical box?
You would need to have Z-Wave lights (switches, receptacles or plug-in modules) and then you would enroll the Z-Wave light to the Tuxedo using the Automation feature of the Tuxedo.
How do I connect the Tuxedo to outdoor lighting?
That is actually a VISTA-20SE and will not support the Tuxedo Touch. You should upgrade to a VISTA-20P or VISTA-21iP if you wanted to use the Tuxedo.
I recently purchased a home and found an alarm in it. It says SAAM 150 and has a "New E2 Programming" Sticker. Assuming it was a Vista 20P i bought a Tuxedo but it is not working. Does anyone know it this really is a vista 20p and if so what do I need to use it with the Tuxedo?
Total Connect 2.0 does have a monthly fee involved. We offer the Self Bronze plan online at for just $10/month with no contract required.
Total Connect 2.0 can be offered standalone for self monitoring customers - so should be able to get emails, without any monthly subscription from AlarmGrid, is that right?
Total Connect 2.0 would be the service offered by Honeywell, through dealers like us, that would allow you to get text and emails directly from the system and you could certainly connect the 7847i or iGSMV4G to your existing system. I believe TWC uses a proprietary IP communicator but I'm not entirely sure.
Also how is TWC sending to our phones without Total Connect 2.0 or 7847i/iGSMV4G?
So can we not just get the notifications without Total Connect 2.0 service? If not can we connect either 7847i or iGSMV4G to our existing vista 20p?
You can use a Tuxedo with your panel but if you want Total Connect 2.0 service, you'll also need an IP or cellular AlarmNet communicator. The 7847i is the IP only version and the iGSMV4G is the dual path (IP and cellular) version.
Can we replace our existing honeywell keypads with Tuxedo Touch WiFi. We have 2 6120 key pads with vista 20p (with software version 9.18). Our current service is from TWC through their internet but we want to switch to self monitored. Can Tuxedo Touch WiFi send the notifications to our mobile phone using the WiFi? Thanks, Sam.
A VISTA-21iP would work with the Tuxedo and supports Total Connect 2.0. We offer no-contract service plans online at and are experts on the systems and the service if you would be open to switching to us.
The Tuxedo is a keypad, not an alarm system. What alarm system is installed now?
What VISTA alarm panel do you have?
You don't need Total Connect to program zones. You just need a keypad that supports zone programming. As for remote access, you can use the Tuxedo to access the panel remotely and setup alerts going to up to four emails but you would need to setup port forwarding and it requires some IT expertise. Total Connect is the easier way to get remote access and alerts if your system has an AlarmNet communicator.
Has anyone tried to use the Somfy ZRTSI, rather than the Somfy ZDMI, bind/shade motor interface with the Tuxedo Touch? Honeywell states that the ZDMI interface module (z-wave) is supported, but it's much more expensive @ ~$200/shade, versus ~$300 for up to16 blind/shades for the ZRTSI. Thanks.
10-4, thank you so much for your help!
Yes, that would cause the error and once you add the proper receiver, it should fix the error and the Check 100 error.
So if I programmed zones 9-14 for RF sensors, but don't have a receiver, would this cause it? If so, once I get the RF receiver, will it fix it? thank you!
If you programmed zones setup for an expander and you don't have an expansion module attached (such as programming a zone 9 with no expansion modules available), you would get that error.
I have a Tuxedo with a Vista 20ip that i'm programming, but i'm getting an "expander failure" icon/failure but I am not using an expander... what is up with that??
You would need a wireless receiver to connect wireless Honeywell window sensors to a 20P. The Tuxedo is just a wired keypad with an integrated Z-Wave (different than the wireless RF technology that the sensors use) controller for wireless support of Z-Wave lights, locks and thermostats. If you want to add a wireless receiver, you can use the 5881ENL, 5881ENM or 5881ENH standalone receivers or you can use a 6150RF or 6160RF wired keypad with integrated receiver.
Can the Tuxedo touch connect to wireless window contacts. If not how do you do wireless on a vista 20 panel
Totally agree on the lights (in my case: pool, fireplaces, lights, etc) versus thermostats. Alternatively, if we could get the Tuxedo guys to have a setting for LED versus Incandescent lights for the dimmers, I could drop Total Connect. I only use Total Connect as the "low" dimmer setting on the Tuxedo web interface is too bright for LED lights....
They haven't given us any idea if or when they might do that but we are hoping they bump up that number. I think allowing more lights would be more beneficial than allowing for up to 20 thermostats but unfortunately, we don't get to make those decisions.
Hi Sterling, 40 is a very low limit, given that the Tuxedo itself can support 232 devices, and I'm beyond that threshold (40) causing Total Connect to exclude some my devices. Any idea when they will increase it?
You can see at that the latest firmware for the Tuxedo along with the latest Total Connect 2.0 app update now supports 40 lights, 20 thermostats and 4 locks. We are excited about the Denon integration as well.
What is the status of Total Connect managing more than 40 Tuxedo Touch z-wave devices? Also, check the new Denon HEOS audio integration within the latest Tuxedo Touch software update, nice integration for the initial release.
The Tuxedo Touch offers a Secondary Controller function so that you can enroll all your Z-Wave devices into the Tuxedo and then shift them all to another Z-Wave controller (SmartThings for example) so that you'd have the devices enrolled in both controllers.
I have a Honeywell Vista 21IP system installed and I'd like to purchase a Tuxedo Touch WIFI. I already have SmartThings installed at home and I want to continue to be able to use it. How can I use SmartThings and the Tuxedo Touch at the same time to control Z Wave devices at home? I'd like to be able to control the Z wave devices both from the Tuxedo Touch Controller as well as via SmartThings.
Ah, okay. The newer 20P panels have that option set by default so you must have an older version. I'm glad to hear you figured it out though and if you ever want to give us a try, feel free to sign up online at
Good morning, Sterling! I had a chance to test this last night. I tried to check off Primary RIS device and hung the alarm. Had to manually reboot the tuxedo. I did find this under Honeywell Tuxedo Touch blog page: The solution is that on Vista 20P panels, Field #91 must be set to 82. Field *91 is RIS service. I logged into the alarm panel using my installer code went to *91. Started blinking, then I entered in 82 and beeped twice for the acceptance. I tested it again and works great! Thanks again for the support! You guys are great!
On the ECP address page, do you have Primary RIS device checked off? If not, please check that off and try again.
Good morning! I have and tried a z-wave motion, but didn't work like you stated. I have a 2535 wired motion that I'm testing this as well as a 5800 PIR wireless motion as a test. What I can get to work, I will use. I currently don't have the system monitored, teaching the wife to arm and disarm, but will be using you guys in the near future once I finish configuring everything. Thanks!
Okay, so just to clarify, if you are using a 5800 PIR, then you aren't using a Z-Wave motion. All 5800 Series devices are radio frequency (RF) sensors. With that said, are you monitored currently or just running the system as a local system?
Good morning, Sterling! Thanks again for the information. You guys are great at customer support! I have a Vista 21ip 3.13 revision with zone doubling. I have a Tuxedo Touch at the latest revision, 10/15. I would like to setup a scene that uses a motion detector, Z-wave, wired, or wireless to turn on my z-wave switched porch lights. My condition is time, between 10pm to 6:30am, trigger is a motion detector, 5800 PIR or wired has a fault, action is to email me and turn on both z-wave light switches (one on front porch, one on back porch) When I manual run the scene, it works, but doesn't work when I fault the motion detector. I've also checked off that box that is critical event. I've removed the condition and only kept the trigger and action. Thanks!
You won't be able to use any Z-Wave security sensors (motions, door contacts, smoke detectors, etc) with the Tuxedo as the Tuxedo is just a keypad for a VISTA alarm system with an integrated Z-Wave controller. You can have a regular wired or wireless (5800 Series Honeywell devices) sensor activate a Z-Wave scene and you can have those scenes set to control Z-Wave control devices (locks, lights, thermostats, etc) that are enrolled into the Tuxedo.but you won't be able to use a Z-Wave motion detector to set off the alarm or activate a scene. Can you describe your scene setup for the 5800 PIR motion to activate your lights?
Good evening! I just upgraded to the latest firmware to see what other Z-Wave devices I can add to this Tuxedo controller. I am looking for a z-wave motion sensor that will work. I have two porches in the front and the back. I wanted to place a z-wave motion sensor under each porch and create a scene that would activate my porch lights that are on z-wave light switches after 10pm. I have 4 schlage z-wave motions and when I enrolled one as a test, it came up as unknown device. I then figured out that you could use a alarm zone as a trigger now! I created a scene with a condition to start between 10pm to 6am and a trigger as a test 5800 PIR wireless motion to turn on the porch lights, but doesn't work. I also configured the email notifications and SMTP to alert me if this goes off. When I manual run the scene, it works, but wont work no matter what I configure. Did anyone get this as well? Thanks!
What issue would that be? We aren't aware of any issues with locks and the Tuxedo.
Has Honeywell fixed the issue with controlling locks from multiple Tuxedo Touch keypads?
The linear GD00Z-4 ( ) and the Telguard GDC1 ( ) will both work the Honeywell Tuxedo Touch keypad.
I have a Tuxedo Touch and am trying to find a compatible garage door opener. It seems like some z wave garage door systems aren't compatible with this unit. What can I get?
Thank you very much, I'll give registering a try. Thanks again
Phil, if you click on the link for the latest software, you just have to register an account on the mywebtech site so that you can access the software download. Mywebtech is usually for dealers but they are allowing end users to register for limited access now.
Only dealers can download update software for the tux now??? I use to get updates from but it won't download anymore unless you have a dealer account...I'm a end user, how do download the update software?
The Tuxedo Touch is Z-Wave, not RF. The 6160RF has the wireless RF receiver that will allow you to use Honeywell 5800 Series wireless device. It sounds like you need to enable the wireless receiver in the 6160RF programming which you can access by pressing and holding 1 and 3 together, within 50 seconds of powering up the VISTA panel. You should set it to address 00.
Hi, thanks for responding back. Another question. I have a Tuxedo Touch panel and 6160RF keypad. Are these both RF and do I need to disable one of them? I was trying to add the 5800RPS door plunger using the 6160RF keypad (adding a RF zone 9 using *56) but getting a "Check 100 RF Receiver" fault. I could not get the keypad to recognize the plunger at all (tried punching in the the code as well as tried dipping the switch twice to see if it gets picked up - no response). Your help is appreciated!
I'm sorry but it's been quite awhile since we've dealt with any X10 devices. The Tuxedo Touch does work with Z-Wave switches but I'm not sure that you can use the output functions to activate X10 devices from the Tuxedo.
No, unfortunately we don't tech support the remote port forwarding. but if you have someone that's IT savvy, they should be able to set it up for you.
Thanks for answering, will see if it has to do with the cycle and will set the camaras again. In regards to Total connect I do not wish to use it, and don't know how to setup the proper port to access the server remotely, do you know how? Thanks again!
Hi, I am trying to use Vista20P to connect to some x-10 devices so I can control them from my Tuxedo Touch panel. I have two lights set to A1 (using x-10 plug outlets). Therefore, I set house ID to A (*27 and 0), used *79 (output code 01 output type 2 unit no 01) to set the output to 1, and then used *80 to set up the switches to go on when the alarm is armed away. Once I do this I can see output one on my tuxedo touch panel with on/off switches beside them. However, nothing is happening is when I press these. This is primarily what I want to do: control the lights from the tuxedo touch panel) rather than switch them on and off with the alarm. I cannot figure out what I did wrong. Please help and thanks in advance!
Typically the clock resets when you power cycle the system. Is it setting back without a power cycle? As for the D-Link cameras, I'm not sure if those are compatible with the Tuxedo. Honeywell has a list of compatible cameras at For remote access, you need to have Total Connect 2.0 service or you need to setup the proper port forwarding needed to access the Tuxedo's web server remotely.
Hello AlarmGrid, I have the Tuxedo touch WiFi to turn on and off lights, operate locks, etc. The problem I have though is that the clock keeps setting back in hours and then days, so I'm not able to perform actions like turning the porch light on and off at a given time. The other thing is the cameras, I have 3 D-link cameras, the panel would find the ip but not the mac address so I'm not able to watch them through the Tuxwifi. Any suggestions or ideas why this is happening? Thank you! ... Also, I'm able to control the features on my phone or ipad at home, on a wireless environment, but once I get out I can't get any access through my phone's 4G network, this would make a huge difference to me, since because of my job I travel a lot and would love to be able to control the Tuxedo actions from abroad (tuxwifi on a Vista 21ip). I can get access to the cameras from anywhere with the Dlink App, but the Honeywell shortcut on my phone (the one with the ip address) is useless when I travel. Thanks again!!
With the proper IT configuration (i.e. port forwarding), the Tuxedo Touch WIFI listed here on this page will allow you to control the security remotely.
Hello: I have Ademco Vista 20P Series in my home which is not monitored. I would like to automate it so that I can arm/Disarm remotely without paying any monthly fee. What equipment do I need from your website. Keep in mind I don't want to pay any recurring monthly cost. I can pay 1 time equipment fee. Thanks
No, unfortunately, the only thermostats that can be integrated with Total Connect 2.0 are Z-Wave thermostats. You can use a Honeywell WIFI thermostat if you run the separate Total Connect Comfort app (which requires no monthly fees) or you can use other Z-Wave devices to build out your Z-Wave wireless network as each Z-wave device should act as a repeater to boost the Z-Wave signals out throughout the home.
Are there any Honeywell thermostats that the Tuxedo Touch can control that are not Z-Wave enabled? The thermostat I want to replace is pretty far away from my other Z-Wave devices, but I do have a CAT5e cable there. My goal is to use Total Connect 2.0 to monitor and manage the thermostat as well, just not do so via Z-Wave. And love your site, by the way.
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