IQ Panel 5, IQ5 Hub, IQ5 NS Firmware Updates

IQ Panel 5 Security Panel

Qolsys regularly releases firmware updates for the IQ Panel 5 family, including the IQ Panel 5, IQ5 Hub, and IQ5 NS. These updates improve performance, resolve known issues, and help keep the panel operating reliably.

Firmware files for the IQ Panel 5 family are not available for direct download and panel access point installation. This update method was seldom used, so updates are now available only via WIFI.

Current Firmware: 5.0.3

Release Date: July 2026

No Firmware Download Available

The IQ Panel 5 family is updated through the panel using WIFI. A downloadable firmware file is not provided for these panels.



The IQ Panel 5 family does not support a downloadable firmware package for customer installation through the panel access point. To update an IQ Panel 5, IQ5 Hub, or IQ5 NS, the panel must be connected to WIFI and updated through the panel software upgrade menu or from Alarm.com. The panel must already be on software version 5.0.1 or higher to install version 5.0.3 wirelessly.

Update Instructions

Before starting, make sure the panel is connected to WIFI. The update process will download and install the software from the network.

  1. Swipe down from the top of the screen and tap "Settings".
  2. Tap "Advanced Settings".
  3. Enter a valid installer code. The default installer code is 1111.
  4. Tap "Upgrade Software".
  5. Tap "Patch Tag" and enter iqpanel5.0.3, then touch "OK".
  6. Tap "Upgrade Using Network". The panel must be connected to WIFI. You'll see a progress indicator as the software is being downloaded.
  7. When prompted, touch "OK" to reboot the panel and begin the upgrade. Do not touch the screen from this point until after the upgrade is complete. The update process takes approximately 5 minutes. The panel may reboot again during the update. When the home screen appears and the LED turns green the update is complete.

Release Notes

Fixes & Improvements:
  • Further calibration adjustments for the touchscreen controller.
  • Added compatibility for the IQ Remote's new PG memory source.

For full details, see the official Technical Service Bulletin (TSB #260710).


Firmware Update History

Version 5.0.2 — Released May 2026

See the official Technical Service Bulletin (TSB #260506) for full release notes.

Firmware updates over WIFI are cumulative, so unless otherwise indicated, installing the current version via the Update Instructions above brings the panel up to date with all fixes listed here.


If you're an Alarm Grid customer and you need help updating your IQ Panel 5, IQ5 Hub, or IQ5 NS firmware, contact Alarm Grid support via email at support@alarmgrid.com.