IQ TSB-260506 - IQ5 Family Firmware 5.0.2 Update - Released 05/2026

TSB #:
260506



DATE:
05/06/26
RE:
IQ Panel 5/IQ5 HUB/IQ5 NS - 5.0.2 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
Fixes/Improvements:
•
Fixed an issue where the siren might keep sounding during a Panel Test
•
Improved the connection process performance for IQ Installer with IQ5 family
•
Resolved a problem where the panel could reboot while writing to the health memory
•
Updated calibration for touchscreen sensitivity
•
Modified supervision protocols for the new PGP Heat Detectors (PGP9979, PGP8979)
•
Fixed certain rules on PGMs when using W2W (PGxHRDW8, PGxWLSHW8) or IOG (PGP-IOx) that were
not working correctly.
Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 5.0.1 or higher and connected to WiFi to install
this updated wirelessly.
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch "Upgrade Software"
5 -Touch “Patch Tag” and enter the patch
iqpanel5.0.2
then touch OK
6- Touch "Upgrade Using Network" (Panel must be connected to Wi-Fi).
 
Update will download and install
7- Once complete touch "OK" to reboot the Panel.
 
DO NOT TOUCH THE SCREEN.

 
The update process will take
approximately 5 minutes. After the Panel reboots the home screen will appear and the LED will turn green.
TECHNICAL SERVICE BULLETIN
IQ Panel 5/IQ5 HUB/IQ5 NS - 5.0.2 SOFTWARE UPDATE - RELEASE NOTES