How Do I Connect the IQ Panel 5 to My Home WIFI Network?

To connect the IQ Panel 5 to WIFI, swipe down from the top of the screen and touch Settings, then Advanced Settings. Enter your Installer Code (1111 by default), navigate to Devices, then Wi-Fi. Choose your home network from the list and enter your password. The panel confirms connection.

Why Connect to WIFI?

The IQ Panel 5 (available in AT&T LTE and Verizon LTE) supports dual-path communication using both LTE cellular and WIFI. Connecting the panel to your home WIFI network is strongly recommended because it provides a second communication path alongside cellular, ensuring your security system can reach Alarm.com and your monitoring provider even if one path has an issue. WIFI also enables software updates, faster signal transmission, and access to the full range of Alarm.com features.

The IQ Panel 5 supports 2.4 GHz and 5 GHz WIFI networks. Standard WPA2 password-protected networks are fully supported. If your router uses a hidden SSID or custom security settings, additional configuration is available under Advanced WIFI Settings. Make sure you have your WIFI network name and password ready before starting.

How to Connect to WIFI

1. Swipe down. Swipe down from the top of the IQ Panel 5 home screen. The Settings Tray drops down, displaying quick-access controls for brightness, volume, WIFI status, and the Settings button.

Swipe down from the top of the IQ Panel 5 screen to open the Settings Tray:

2. Touch Settings. Touch SETTINGS from the Settings Tray. The Settings page opens showing options for Display, Temperature, Status, and Advanced Settings.

3. Touch Advanced Settings. Enter your Installer Code (1111 by default) when the keypad appears. The panel automatically advances once the correct code is entered. If you do not see the Installation option after entering your code, you may have entered the Master Code instead — go back and re-enter the Installer Code (1111).

Touch Advanced Settings on the IQ Panel 5 Settings page:

4. Select Wi-Fi. Navigate to Installation, then Devices, then Wi-Fi. The WIFI settings page opens showing whether WIFI is currently enabled. If the WIFI toggle is off, enable it first. The panel begins scanning for available networks.

5. Select your network. All networks within range of the panel appear in a list. Touch the name of your home WIFI network to select it. If your network does not appear, scroll down or wait a moment for the scan to complete.

IQ Panel 5 WIFI available networks list:

6. Enter your password. Type your network password carefully using the on-screen keyboard. The IQ Panel 5 does not display WIFI passwords after they are saved, so you will need to re-enter it if you reconnect later. Touch Connect to submit. The panel displays a confirmation screen showing your network name and 'Connected Successfully' when the connection is complete.

After Connecting

Once the IQ Panel 5 is connected to WIFI, the WIFI icon in the Settings Tray shows the signal strength. The panel now communicates over both WIFI and LTE cellular simultaneously for dual-path reliability. Software updates download automatically over WIFI, keeping your panel firmware current. If you need to switch to a different network — for example after a router replacement — return to the same Wi-Fi settings page, select the new network, and enter the new password. The panel saves the most recent network credentials and attempts to reconnect automatically after a reboot.

Connecting the IQ Panel 5 to your home WIFI network enables dual-path communication, faster signal transmission, and automatic software updates on the IQ Panel 5. For help with WIFI connection and network settings or other configurations on your IQ Panel 5, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.