Qolsys IQ Panel 2 Plus Firmware Updates

Qolsys IQ Panel 2 Plus Wireless Security System w slash 7 inch screen

Qolsys regularly releases firmware updates for the IQ Panel 2 plus panels. These updates add new features in addition to ensuring that the panel continues to operate smoothly. Qolsys has been very proactive in adding new features to their panels, as well as providing fixes for minor issues. On this page, you will find the latest firmware updates for the IQ Panel 2 Plus. The current firmware update will be prominently displayed at the top of the page. Select the "Download" button, and follow the instructions listed above the older firmware versions below!

Current Firmware:

  • Software Version: 2.6.3-ADCS 8.171-ADCL 8.171
  • Build Number: 20211123_b3
  • Linux Version: 3.4.0
  • Android OS Version: 5.1.1

Release Notes

Firmware Compatibility Note: An IQ Panel 2 Plus must be on software version 2.0.1 or higher and connected to WIFI to install this update over WIFI. Panels running version 2.5.0 and 2.5.1 must be updated to 2.5.3 before they can be updated to 2.6.3. This note applies to all previous versions up to 2.5.3. The installation files for available prior firmware versions are listed below. This update can also be pushed manually from Alarm.com as long as the panel has a connection to WIFI. There will be no charge for the update when pushed in this way. Alarm.com will not allow the firmware to be downloaded using Cellular Data.

New Features

  • There are no New Features in this release.

Fixes and Improvements

  • Optimized implementation of 6-digit user codes for third-party integrations that was launched in 2.6.2.
    • Control 4 customers are encouraged to update to 2.6.3 at their earliest convenience to take advantage of these security changes.
    • 6-digit user codes should be enabled before the update is sent to avoid disruption of the integration connectivity.
  • Revised localization for Portuguese markets.
  • Corrected an issue with UK entry delay process when using secondary keypads.
  • Read the full release notes in TSB# 211018

ATT3GSunset Patch for Qolsys IQ Panel 2/2Plus With Older AT&T LTE Communicator

For Qolsys IQ Panel 2/2 Plus users with an older AT&T LTE communicator who need to update their communicator's firmware prior to 02/22/22, you can download the file needed to do so here. Remember, in order to install this communicator firmware update, the panel must first be on Firmware Version 2.3.1 or higher. To check the panel version, go to Menu > Settings > Advanced Settings > Enter Installer or Master Code > About > Software, Software Version is listed at the top of this section. Once the panel has been updated with the latest desired firmware version, follow the same instructions for updating via MicroSD card to install this AT&T Communicator patch.

Instructions for Updating via Patch Tag When Panel is Connected Via WIFI

To wirelessly install this software, no download is required, simply follow these instructions after making sure your panel is on version 2.0.1 or higher, or if the panel is on 2.5.0 or 2.5.1, that the user first updates to 2.5.3 before running the update for 2.6.0 (see note above). Also, the panel will need to be connected to WIFI:

  • Touch the small gray bar in the center at the top of the Home screen on the panel.
  • Touch “Settings”
  • Touch “Advanced Settings”
  • Enter a valid Installer or Dealer Code (defaults are 1111 and 2222 respectively)
  • Touch “Upgrade Software”.
  • Touch “Patch Tag” and enter: iqpanel2.6.3 then touch “OK”
    • To install the AT&T 3G Sunset Patch, use Patch Tag ATT3GSunset
  • Touch “Upgrade Using Network”. If the panel is connected to WIFI, the system will begin downloading the update, it will be installed when the download completes. Once the update begins Do Not Touch The Screen! The update will take about 5 minutes, and the panel will reboot as a part of the process. When the panel returns to the home screen and the Green LED at the right lights, the process has completed.

  • Instructions for Updating the Qolsys IQ Panel 2 Plus Via SD Card

    For customers who cannot update using WIFI, follow these steps to update using a Micro SD card:
    1. Insert a micro SD card into the computer you plan to download the update files to. A “Class 4” or higher micro SDHC is recommended, with no less than 4gb and no more than 16gb of storage space available.
    2. Click the link above and download the linked file to your computer. This link is shared via Dropbox, you will need to click the option to "Download" from the top right of your screen. It is recommended that you save the file to your desktop.
    • The file will download as a compressed (.zip) file. Right click the file and choose to open or unzip.
    • A folder will be created called “Software Patch xxx” where xxx indicates the firmware number.
    • Inside the folder there will be three (3) files: “x.x.x.xxxxxxxx_full_upgrade.zip” “release.txt” and “signature”
    • Drag ALL THREE of these files (not the folder itself) to the micro SD card inserted in step 1. These MUST BE the only files on the SD card.
    • Properly remove the micro SD card from the computer.
    1. Insert the micro SD card into the slot on the upper-right side of the Qolsy IQ Panel 2.
    2. Swipe down from the top of the panel’s home screen and touch Settings > Advanced Settings
    3. Enter a valid Dealer or Installer code. Defaults are 2222 and 1111 respectively.
    4. Select Upgrade Software > Upgrade Using SD Card.
    5. The panel will search the SD card and will begin downloading the update files automatically.
    6. Once the files have been located, press “OK” to reboot the panel.
    7. Once this process begins, DO NOT TOUCH THE SCREEN. The update will take about five minutes. After the panel reboots, the home screen will appear and the LED will turn green.
    8. Eject the SD Card:
    • Swipe down from the top of the panel’s home screen and touch Settings > SD Card.
    • Select “Unmount SD card.”
    • Remove the SD Card from the panel by pushing the card in slightly. It should then spring back out.

    New Features
    • There are no new features in this firmware release.

    Fixes and Improvements
    • Fixed an issue in 2.6.1 related to S2 versions of Linear Garage Door Openers. See TSB 210927 for additional details.
    • The check-box option to re-launch the Easy Install Wizard after the next power up now works correctly.
    • Support for dynamically loaded Help Videos in languages other than English now work as expected.
    • For systems where EN Grade 2 is Enabled, Entry Beeps countdown during the Entry Delay.
    • Third Party Integrations now require 6-digit user codes be enabled for enhanced security.
    • See the Release Notes for full details.

    New Features
    • Added a new motion detector Sensor Group (45) - Away/Stay Instant Non-Follower.
    • Reintroduced SD Card upgrade availability. For panels that need it, the “Firmware2” patch will be downloaded from Alarm.com. The panel must be connected to WIFI, and be monitored when the update is run.
    • Now compliant with BS-8243e Standards (UK).

    Fixes and Improvements
    • Fixed an issue related to SRF sensors identified in TSB 210705
    • Stability improvements to dual-path communication connectivity to the Alarm.com backend.
    • Improved push notification of message center messages while on Photo Frame screensaver.
    • PowerG activation LED can now be enabled/disabled on previously paired PowerG devices.
    • For a full list of all additions and improvements in this software version, please check out the full Release Notes and Instructions

      Release Notes

      New Features
      • There are no New Features in this release.

      Fixes and Improvements
      • Fixed an issue with the 6.81 Z-Wave SDK that could cause some devices not to behave properly when S2 Security Protocol was used. This primarily affects Schlage door locks and Honeywell T6 thermostats.
      • Improvements regarding an issue beginning with 2.5.3 where LiftMaster Garage Door control didn’t work properly from the Panel Touchscreen. Complete fix will be introduced in 2.6.0. See TSB 201026 for additional details.
      • Updated the PowerG Radio Firmware to version 80.34. This improves communication, particularly when using multiple PowerG wired to wireless translators.
      • Fix for PowerG Shock Sensor (PGx935, SD-304, BW-SHK) issue that occurred after the 15 minute placement test mode timed out. Additional improvement for false alarm reduction when shock sensors are parked as two separate zones.
      • 500-Series Eaton Z-Wave switches are not supported (RF9601, RF9617, RF9640-N & RF 9642-Z).
      • PowerG Keypads (WS9LCDWFx) can now sound for fire alarms generated in other Partitions when the Global Fire setting is enabled.

      • For a full list of all additions and improvements in this software version, please check out the full Release Notes and Instructions

        Release Notes

        New Features

        • New Panel settings for Panel Ambient Noise Detector to adjust noise threshold and duration.
        • Support for Alarm.com Smarter Business Temperature Monitoring (SBTM) service plan when using the PG9905 Temperature Sensor.
        • New integration to show daily Solar inverter data (SolarEdge & Enphase) from Alarm.com on the Panel.
        • LiveAnswer support on the Panel for video devices with non standard aspect ratio streaming.
        • Future support for Z-Wave 700 series daughter cards.
        • New drop down in the Easy Install Wizard to change the language to 1 of 13 different languages.
        • New page added to the Easy Install Wizard with QR code links to download the Alarm.com app for Android and iOS.
        • The Easy Install Wizard now provides context-based help screens with additional information like how to pair and test various devices.
        • Added languages: German, Danish, Portuguese, Hungarian, and Romanian.

        PowerG Improvements In This Version
        • Support for the new PowerG Wired to Wireless Converter (PG9WLSHW8).
        • PowerG Modem Firmware Version 2.38
        • Support for Pros Tags when used with Visonic PowerG Wireless Keypads (KP141 & KP241).
        • Added support for Fire Trouble and Dirty Detector indication on the Panel and Alarm.com when using PowerG Smoke Detectors.
        • Support for Supervision of Probe Disconnected condition when using the PG9905 Temperature Sensor
        • Now supports the ability to disable the Reed switch and the Aux input on the PG9303 and PG9312. Can also disable the Aux input on the PG9945 during disarm. Extending battery life significantly on high traffic doors.
        • PG9945 and PG9309 Door/Window sensors can now be learned in twice (auto enroll, then manual add). Once for the internal Reed switch, and once for the Aux input.
        • The Alarm.com backend now supports the “Not Networked” status in event history. This is what shows when a PowerG sensor is learned into the panel, but does not complete enrollment and subsequently goes into RF Sensor failure.

        For a full list of all additions and improvements in this software version, please check out the full Release Notes and Instructions

        Release Notes

        New Features

        • There are no New Features in this release.

        The Following Fixes/Improvements Have Been Made in This Version:
        • Improved filtering for low battery alerts when using an IQ Hardwire 16-F.

        Alarm.com Fixes/Improvements:

        • Updates to broadband communication between the panel and Alarm.com.
        • Fix for reporting carrier stats to the backend for enhanced troubleshooting.
        • Fixes for intermittent issues with image uploads.

        Release Notes

        New Features

        • Added a new Sensor Group (53) and Sensor Type (High Temperature) for use with environmental temp sensors like the IQ Temp (QS5515-840) and the PowerG Temp Detector (PG9905).
        • Added a new Sensor Group (25 - Non Reporting) for Sensor Types: Water, Temperature & Freeze. This allows environmental sensors to report to alarm.com but not to the Central Station, if desired.
        • Added support for Sump Pump integration via Alarm.com when the Water Management service plan is enabled.
        • Added the ability to delete a failed Z-Wave node from Alarm.com.
        • Added software and settings to support European CE & EN Grade 2 certification testing.
        • Added the following new languages to the Panel: Italian, Dutch, Norwegian, Swedish, Icelandic.

        The Following Fixes/Improvements Have Been Made in This Version
        • Increased the Sensor Name length from 24 to 56 characters.
        • Photo Frame Start Time can now begin 1 minute after last touch.
        • Added the ability to send Panel overheat notification to Alarm.com
        • New Motion Detector quick names added to the default Sensor Name library.
        • Disabling the Panel Camera setting on the Panel now disables the Panel Camera from the equipment list and the tile from the Alarm.com backend and end-user app.
        • Master Code now has access to Language Settings.
        • Made small language translation changes to Spanish & French (Canadian).
        • Added access to Help videos on the final page of the Easy Install Wizard.
        • Improved Weather Icon mapping between the Panel and Alarm.com.

        IQ Remote Improvements:
        • Fixed an issue where IQ Remote could stop chiming.
        • Added Severe Weather Alert annunciation to IQ Remote when enabled on the primary Panel.
        Network Conectivity:
        • Fixed an issue where the IQ Remote could get stuck in the Network Reconnection page.
        • Addressed miscellaneous connection use cases to improve reliability.
        Photo/Video Changes
        • Photo Frame images can now be pushed from the primary IQ Panel 2 to the IQ Remote.
        • Added the ability to record duress alarm videos from the built-in camera on the IQ Remote.
        • Disarm Photos from IQ Remote can now be enabled/disabled.
        • Modified "LiveView" cameras on the IQ Remote to be full screen.
        • Improved Alarm Image upload timing to the primary Panel.
        Wellness Improvements:
        • Send Wellness "Check-in, Check-out" photos to Alarm.com when used with a service plan that has "Images-Plus" enabled.
        • Wellness Alarms now "ring" at the panel during a two-way voice call to provide end-user feedback that a call is being made.
        • Added Wellness alarm voice annunciations.
        • Added automatic volume adjustment during a Wellness alarm event.
        • Added a change so that Wellness alarm notifications are automatically cleared after 12 hours.
        PowerG Improvements:
        • Added support for EOL resistor detection from the auxiliary wired input on the PG9945, PG9303 and PG9312.
        • "Group 2 - Fixed Silent" with PowerG single button panics (PG9938) & 2-button panics (PG9949) is now supported.
        • Added new settings to allow PowerG Supervision to be independent of Legacy RF Supervision. Settable between 20 min, 30 min, 1 hr, 2 hrs, 4 hrs, 12 hrs, 18 hrs & 24 hrs.
        • PowerG Sensor re-syncing and Not Networked status are now dynamically displayed as part of the sensor status on the Home Page.
        • Added a Setting that allows the sounders in PowerG Smoke Detectors to act as additional sirens during all alarm types.
        • PowerG sensors now display in the Sensor Test during the Easy Install Wizard.
        • PowerG PIR CAM's (PG9934P & PG9944) can now be used for visual verification at the Central Station for Fire and CO alarms.
        • Added support for the new PowerG Wireless Outdoor Curtain Motion (PG9902).
        • Added the ability to report Tamper for Visonic KP-140, KP-141 & KP-160.
        • The PowerG Sensor Test on the Panel now shows historical signal strength for PowerG Sensors.
        • The strobe on PowerG Sirens (PG9901 & PG9911) now flash according to siren type.
        • Quick Exit now supported on the PowerG Keypad (WS9LCDWF9).
        • PowerG Keypad (WS9LCDWF9) buzzer now stops during a 2-way voice session.
        • Support for PowerG Repeater (PG9920) AC failure notification.

        Release Notes

        No new features were added in this release but please note An IQ Panel must be on software version 2.0.1 or higher and connected to WIFI to install this update wirelessly:

        The Following Fixes/Improvements Have Been Made in This Version
        • Fixed an issue where the new IQ Remote (QW9104-840) could continue to sound Entry Beeps for a short time after disarming from the primary panel.
        • PG9945, PG9312, & PG9309 sensors that are learned in remotely from Alarm.com now have a default “Sensor Input” of Reed Switch instead of Auxiliary Normally Open.
        • Added a new setting to disable Disarm Photos on the IQ Remote.
        • Added a new setting to disable the Panel Camera page from the Panel UI. When this setting is Disabled it automatically turns off Disarm Photos, Alarm Photos, Alarm Videos & Settings Photos.
        • Fixed an issue where the built-in Panel Glass Break could be defined as a Motion Detector when added remotely from Alarm.com.
        • Fixed an issue where Panel time could show an hour earlier than actual time.
        • Fixed a WIFI Issue that occurred when remotely requesting the Panel to scan for WIFI networks from Alarm.com.
        • Added the ability to get consecutive Doorbell chime tones when the Skybell is pressed multiple times during a single notification event.
        • When pushing a Panel software update from Alarm.com, the randomized delay of 0 - 30 minutes has been reduced to 0 - 5 minutes in order to speed up the update process. This will apply when updating from 2.4.2 to a higher version.
        • Fixed an issue that was introduced in 2.4.2 where the Thermostat page on the Panel could be blank.

        Release Notes

        The Following New Features Were Added In This Release:
        • There are no New Features in this release.
        The Following Fixes/Improvements Have Been Made in This Version
      1. Includes all fixes and improvements from the IQ Panel 2 & 2 Plus 2.3.3 Software Update.
      2. Includes all fixes and improvements from the IQ Panel 2 & 2 Plus PowerG Modem Firmware Update 80.25.
      3. Added a Pin change to better recognize the PowerG daughter card upon reboot.

      Release Notes

      The Following New Features Were Added In This Release:
      • There are no New Features in this release.
      The Following Fixes/Improvements Have Been Made in This Version
      1. Added the ability to get the "Long Sensor ID" from the PowerG daughter card and report it to Alarm.com.
      2. Added the ability to get the "Device Firmware Version" from the PowerG Sensors if Auto Learned after updating to 2.3.3 and report it to Alarm.com.
      3. Added the ability to send Alarm.com the PowerG daughter card radio and modem firmware versions.

      Release Notes

      The Following New Features Were Added In This Release:
      • A new setting has been added for "Alarm.com Wellness." When enabled, auxiliary pendants learned into Sensor Group 6 will behave as traditional PERS (Personal Emergency Response Sensor) alarms. When tripped, the panel sends a signal to Alarm.com without generating a loud siren locally. Also no disarm is required to clear the alarm. Elderly users who may not be able to arm and disarm the system between auxiliary button presses will benefit from this update.
      • A new page has been added to the "Easy Install Wizard". This feature checks and verifies that an Alarm.com programming template has been downloaded prior to proceeding with setup. This is a feature for professional installers, rather than DIY users.

      The Following Fixes/Improvements Have Been Made in This Version
      1. PowerG Keypad (WS9LCDWF9) integration improvement:
      • Battery-only mode now supported. Backlight turns off when in battery-only mode.
      • Fixed an issue where the keypad may chime, even if chime was disabled at the panel.
      • Fixed display issues where the PowerG keypad may show zones faulted that were actually closed.
      • Communication stabilized between keypad and panel. This issue could cause a message of "Panel response not received."
      • Improved performance with entry/exit beeps. They now better match the main panel.
      • The ability to enter a user code when disarmed to arm the system to Stay mode is now supported.
      1. Fixed an issue with communication timer test where automated tests would stop after 20 attempts, and wouldn't resume until the panel was reset.
      2. Re-ordered the Easy Install Wizard so that dual-path test now follows WIFI test. The software update page was moved to the end of the wizard.
      3. Removed the ability for the master code to re-launch the Easy Install Wizard on next power up.
      4. Improved First Name, Last Name syncing between panel users and Alarm.com. Also made a change to allow multiple users with the same first name.
      5. Improvements with French language translations, based on customer feedback.
      6. Issue fixed where Chimes and Voices wouldn't restore to previous settings after exiting night mode.
      7. Partition naming improvements, including syncing of names between panel and Alarm.com.
      8. Link Quality Indicators (LQI) for Z-Wave devices are now sent to Alarm.com to improve remote troubleshooting.
      9. Error code reporting and language added to panel to assist with troubleshooting in the event a camera stops streaming to the panel.
      10. The Master Code is no longer allowed to do a master reset on an IQ Remote.
      11. Added support for newer models of the Anker A3102 Bluetooth speaker.