Frequently Asked Questions

Which Security System Sensors Work Best for Business Alarm Systems?
Alarm systems in businesses can use the same security sensors that are used with systems in residential locations. Find out which security system sensors work best in businesses.
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How Do I Setup Multi-System Account Access in Alarm.com?
Via a browser, not the mobile app, log into the account with login credentials you want to use. Perform the steps to "Add System", and submit. Learn to set up Multi-System access.
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Which Alarm Panel Can be Monitored Over the Internet?
In order for an alarm system to receive internet monitoring, an IP communicator is needed. The communicator may need to be added separately. Learn more about internet monitoring.
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How Much Does it Cost to have a Home Alarm System?
The price of a home alarm system is determined by the cost of the equipment and the fees charged by the alarm monitoring company. Find out more about home security.
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Can I Cancel My Alarm Grid Security Contract?
As an alarm monitoring company, Alarm Grid does not have any contracts. Customers can cancel their service at any time without penalty. Learn more about Alarm Grid.
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How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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How Do I Incorporate a Wired Contact Sensor with a Wireless Alarm System?
There are a few different ways that a wired alarm contact can be used with a wireless system. The most common way is to use a converter. Learn about wired alarm contacts.
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Can I Arm/Disarm a Qolsys IQ Panel 2 From My Phone?
By using the Alarm.com interactive service, it is possible to arm and disarm a Qolsys IQ Panel 2 from an iOS or Android device. Learn more about Alarm.com and its benefits.
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What is a Z-Wave Thermostat?
One way that a smart thermostat can communicate is across a Z-Wave network. These ingenious devices are great for smart home setups. Learn more about Z-Wave thermostats.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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