Frequently Asked Questions

How Do I Clear a Trouble on a Qolsys IQ Panel 4?
To clear a trouble condition on an IQ Panel 4, correct the cause of the trouble then go to messages and acknowledge the trouble alert. Click here for details.
Added:

How Do I Find the Firmware Version of a PROA7PLUS?
To find the firmware version of a PROA7PLUS enter the Installer Tools menu then check System Information then General Information. Click here to learn more.
Added:

How Do I Install The Alarm.com ADC-SVR210?
Connect the device to the network and apply power. Add the ADC-SVR210 to the customer account and configure camera connections. Click here for setup details.
Added:

Alarm.com ADC-SVR210 Vs. ADC-SVR122
Here, we compare Alarm.com's ADC-SVR210 released in 2024 with the ADC-SVR122 which was recently discontinued. Click here for a feature rundown and comparison.
Added:

How Do I Setup the ADC-VDB780B Wireless Video Doorbell?
There are multiple ways to configure the Alarm.com ADC-VDB780B. A gateway is required to connect the doorbell to WIFI and Alarm.com. Click here to learn how.
Added:

How Do I Disable Dual-Band WIFI On a Qolsys IQ Panel 4?
Although dual-band WIFI is usually a good thing, it may be advantageous to disable it. Disable it in Advanced WIFI settings. Click here and find out how today!
Added:

How Do I Program a Resideo 5800CMBOV Properly?
First, decide which features you plan to use. Next, program a zone for each feature. Finally, test each feature for proper operation. Click here for details.
Added:

How Can I Have Remote Access To My Qolsys IQ Panel 4?
To access your Qolsys IQ Panel 4 remotely you need a monitoring plan. Depending on the plan you choose, you'll get access to Alarm.com. Click here for details.
Added:

What Is the Default Installer Code on a Resideo PROA7C?
The Resideo PROA7C's default Installer Code is 4112. The Installer Code must be used to enter programming. Click here to read about the PROA7C Installer Code.
Added:

How Do I Use Alarm.Com's Alarm Mode Feature?
Alarm.com's Alarm Mode puts alarm activity up front within the customer app. This makes your response to an alarm both quick and simple. Click here for details.
Added: