Frequently Asked Questions
How Do I Connect the IQ5 Hub Panel to My Home WIFI Network?
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
How Do I Set Up the Screen Saver on the 2GIG GC Touch?
On the 2GIG GC Touch, set up the Screen Saver / Photo Frame by tapping Settings, entering your code, then tapping Screen Management and selecting Photo Frame.
How Do I Change to 6-Digit User Codes on a 2GIG GC Touch?
The 2GIG GC Touch supports 4 or 6-digit user PINs. Use the Installer Code to open User Management and tap PIN Code Length to switch all user codes to 6 digits.
What Is Exit Delay on the Qolsys IQ5 Hub Security Panel?
Exit Delay on the Qolsys IQ5 Hub is a countdown timer that begins as soon as you arm the system, giving you time to exit before sensors become fully active.
How Do I Install a First Alert VISTAH3?
Mount the panel, making sure to choose a suitable location for RF signals. Program the system and register the communicator. Come learn to install a VISTAH3.
How Do I Integrate an IQ Pro Panel with Control 4?
Access the IQ Pro using the Installer App. Enable Control 4 and 6-digit codes. Locate the panel's secure token and enter it in Composer. Click for full details.
How Do I Add a Z-Wave Thermostat to a 2GIG GC Touch Panel?
To add a Z-Wave thermostat to the 2GIG GC Touch, access Settings, enter the Installer Code (1561), tap Automation Device, then Add Device to pair the unit.
What Are the 2GIG GC Touch Sensor Groups and Zone Types?
The 2GIG GC Touch supports multiple sensor groups including Entry/Exit, Perimeter, Interior Follower, Day Zone, and 24-Hour types for fire, panic, and CO.
Which Deadbolt Locks Work with the 2GIG GC Touch Panel?
The 2GIG GC Touch works with Z-Wave compatible deadbolt locks from brands like Kwikset, Yale, and Schlage. Add locks through the Automation Device menu.
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
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How Do I Set Up the Screen Saver on the 2GIG GC Touch?
On the 2GIG GC Touch, set up the Screen Saver / Photo Frame by tapping Settings, entering your code, then tapping Screen Management and selecting Photo Frame.
Added:
How Do I Change to 6-Digit User Codes on a 2GIG GC Touch?
The 2GIG GC Touch supports 4 or 6-digit user PINs. Use the Installer Code to open User Management and tap PIN Code Length to switch all user codes to 6 digits.
Added:
What Is Exit Delay on the Qolsys IQ5 Hub Security Panel?
Exit Delay on the Qolsys IQ5 Hub is a countdown timer that begins as soon as you arm the system, giving you time to exit before sensors become fully active.
Added:
How Do I Install a First Alert VISTAH3?
Mount the panel, making sure to choose a suitable location for RF signals. Program the system and register the communicator. Come learn to install a VISTAH3.
Added:
How Do I Integrate an IQ Pro Panel with Control 4?
Access the IQ Pro using the Installer App. Enable Control 4 and 6-digit codes. Locate the panel's secure token and enter it in Composer. Click for full details.
Added:
How Do I Add a Z-Wave Thermostat to a 2GIG GC Touch Panel?
To add a Z-Wave thermostat to the 2GIG GC Touch, access Settings, enter the Installer Code (1561), tap Automation Device, then Add Device to pair the unit.
Added:
What Are the 2GIG GC Touch Sensor Groups and Zone Types?
The 2GIG GC Touch supports multiple sensor groups including Entry/Exit, Perimeter, Interior Follower, Day Zone, and 24-Hour types for fire, panic, and CO.
Added:
Which Deadbolt Locks Work with the 2GIG GC Touch Panel?
The 2GIG GC Touch works with Z-Wave compatible deadbolt locks from brands like Kwikset, Yale, and Schlage. Add locks through the Automation Device menu.
Added:
How Do I Connect the 2GIG GC Touch to a Hidden WIFI Network?
Connect the 2GIG GC Touch to a hidden WIFI network by scrolling to Add Network in WIFI settings and manually entering the SSID and password.
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