Frequently Asked Questions

How Do I Use the Smart Areas Feature on the 2GIG GC3?
The smart areas feature must be enabled before it can be used on the GC3. The option can then be accessed from the main screen. Learn about the smart areas feature for the GC3.
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Is there an LTE Communicator for VISTA 21iP Panels?
The Honeywell LTE-XA and the Honeywell LTE-XV are both LTE cellular communicators that will work with a Honeywell VISTA 21iP Alarm System. Learn about these communication modules.
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What Carrier Does the GSMX4G Use?
By installing and activating a GSMX4G in your VISTA Panel, your system will connect with the AT&T 4G Network. This will enable communication with AlarmNet. Learn about the GSMX4G.
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How Do I Reboot My Qolsys IQ Panel 2?
Rebooting an IQ Panel 2 System can be an important step for troubleshooting and for making sure that certain features are pushed down. Learn how to reboot your Qolsys IQ Panel 2.
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How Do I Use the 2-Way Voice Feature for My Alarm.com Camera on the Qolsys IQ Panel 2?
Certain Alarm.com Camera models support 2-way audio communication. Find out how to to use the 2-way voice feature for your Alarm.com Camera on the Qolsys IQ Panel 2.
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How Do I Stream an Alarm.com Camera to My Qolsys IQ Panel 2?
To stream an ADC Camera to a IQ Panel 2, you must pair it with an ADC account and enable the "View at the Panel" option. Learn how to stream a camera to the IQ Panel 2.
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How Do I Add the ADC-V522IR to My Alarm.com Account?
The ADC-V522IR must be connected with a network before it can be paired with an Alarm.com account. The process is then completed through Alarm.com. Learn how to add an ADC-V522IR.
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How Do I Connect the ADC-V522IR to a WIFI Network?
In order to use the ADC-V522IR with Alarm.com, you must connect it to the internet. Learn how to connect the ADC-V522IR to your local WIFI network.
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What is User 01 Assigned to on a Honeywell VISTA 21iP?
On a Honeywell VISTA 21iP, user slot 01 is assigned to the Installer Code. This code cannot be deleted from the system, but it can be edited. Learn about the VISTA 21iP Installer Code.
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Can I Update the Lyric Controller Through the USB Port?
Yes, the Lyric Controller can be updated through the USB port located on the bottom of the unit. Keep reading to learn about updating the Lyric Security System.
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