Frequently Asked Questions

What Is The Best Indoor, Wired PIR Motion Sensor?
There are many hardwired PIR motion sensors. The best one depends on your needs. It can vary greatly between different setups. Find out which motion sensor is best for your needs.
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How Do I Know If My 2GIG Wireless Alarm System's Battery Has Died?
A low-battery trouble will appear when your 2GIG Panel has a low battery. If you can't clear the trouble after 24-hours, the battery is probably dead. Learn about 2GIG Batteries.
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How Does The Z-Wave Light Status Feature Work With Alarm.com?
On Alarm.com, there is a limit of 10 "uncertified" devices for showing status. "Certified" devices don't count towards the limit. Learn about the ADC Z-Wave light status feature.
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Why Is My VISTA-128BPT Armed Stay After Arming Away From TC2?
Firmware 10.0 of the VISTA-128BPT had an error that prevented disabling Auto-Stay Arming for Total Connect 2.0. The issue was fixed in Revision 10.4. Learn how to upgrade to 10.4.
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Why Won't My SkyBell Clips Show Up In Total Connect 2.0?
The biggest reason why SkyBell Clips would fail to show up in Total Connect 2.0 is because the SkyBell device is running an outdated firmware version. Learn about SkyBell Cameras.
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Can I Use More Than One SkyBell With Total Connect 2.0?
A user can only add one (1) SkyBell Video Doorbell to their Total Connect 2.0 account. You will need a 2nd TC2 account to use a second SkyBell Camera. Learn about SkyBell Cameras.
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How Do I Setup The Slideshow Feature On The Qolsys IQ Panel 2 Plus?
Images are uploaded to the IQ Panel 2 Plus using a microSD card. There are various guidelines that the image must meet. Learn to setup the slideshow for the IQ Panel 2 Plus.
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How Do I Pair the Honeywell T6 Pro Z-Wave Thermostat With a Qolsys IQ Panel 2 Plus?
The Z-Wave version of the Honeywell T6 Pro Thermostat can be paired with a Qolsys IQ Panel 2 Plus System. Learn how to pair the T6 Pro Thermostat with the Qolsys IQ Panel 2 Plus.
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How Do I Enroll a VERSA-GE Sensor With a Qolsys IQ Panel 2 Plus?
The VERSA-GE Contacts are enrolled with the 319.5 MHz IQ2+ by putting the system into auto-enrollment mode and opening the device's tamper cover. Learn to enroll a VERSA-GE.
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How Do I Reset The 4-Digit Code On My Honeywell 6280?
The Honeywell 6280 uses codes based on the codes added to the VISTA System. If you want to reset the MC and IC, you must do it through Console Mode. Learn to reset your codes.
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