Frequently Asked Questions

What is the Default Master Code On a 2GIG Edge?
The 2GIG Edge has a default Master Code of 1111. This code is almost always changed for security purposes. Learn about the 2GIG Edge Master Code and how to change it.
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Can I Use a Honeywell 5816 Sensor With a Honeywell Home PROA7PLUS?
The Honeywell Home PROA7PLUS will support a Honeywell 5816 after a PROTAKEOVER Legacy Receiver has been installed inside the panel. Learn about using a 5816 with a PROA7PLUS.
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Can I Use the Honeywell Home PROA7PLUS with Total Connect 2.0?
The PROA7PLUS has a built-in AlarmNet IP Communicator that allows it to work with Total Connect 2.0. Cellular modules are also available. Learn about using the PROA7PLUS with TC2.
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Does the 2GIG Edge Support Z-Wave?
There is a Z-Wave Plus V2 700-Series Z-Wave Controller inside every 2GIG Edge. It is used for pairing with devices like lights, locks, and thermostats. Check out 2GIG Edge Z-Wave.
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How Do I Set Up My Alarm.com System With Google Home?
An Alarm.com account can be set up with Google Home and Google Assistant by following one of four (4) different methods. Learn how to integrate Alarm.com with Google Home.
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How Does the Qolsys IQ Remote Behave On a Partitioned System?
If you have a Qolsys Remote set up with a partitioned IQ2 or IQ2+, then it can only control its assigned partition. Learn to use an IQ Remote with a partitioned IQ2 or IQ2+.
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How Do I Add a Z-Wave Lock to a Honeywell Home PROA7PLUS?
The PROA7PLUS has a built-in PROWIFIZW, so Z-Wave locks can be readily paired. User codes can be pushed over to the lock for unlocking and automatic system disarming. Learn more.
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How Do I Add a Z-Wave Lock to a Resideo PROA7C?
To pair a Z-Wave lock with a PROA7C, a PROWIFIZW is needed. User codes can be pushed from the panel to the lock for unlocking and disarming. Learn how to pair a lock for a PROA7C.
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Is the Resideo PROA7C Compatible w/ All Resideo PROSIX Sensors?
The Resideo PROA7C supports all PROSIX Sensors. The system can also support SiX Sensors, plus (1) of five (5) legacy sensor frequencies if a PROTAKEOVER unit is added. Learn more.
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Can I Use the PROA7PLUS With Alarm.com?
The Honeywell Home PROA7PLUS cannot be used with Alarm.com. But it can be used with a similar interactive platform called Total Connect 2.0. Learn about the PROA7PLUS.
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