Frequently Asked Questions

Does the Qolsys IQ Panel 2 Support The Use of Prox Tags?
Yes, the IQ Panel 2 Plus supports prox tags in firmware 2.5.3 and higher, but only if a Visonic PowerG KP141 or KP241 is present. Read on for full details.
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How Do I Set Up Deako Lighting In Alarm.com?
First, set up the Deako App. Note the Username and Password. Go to Add Device in Alarm.com, choose Deako Smart Device, and log in. Click for details.
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How Do I Set Up Alarm.com Critical Alerts on iOS?
Log into the Alarm.com App, tap More > Notifications > Critical Alerts. In iOS Settings tap Notifications. Toggle on Critical Alerts. Click here for full info.
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How Do I Enter Walk Test on a Honeywell Home PROA7PLUS?
To enter walk test, from the home screen press Menu (≡) > Tools > Installer or Master Code > System Tests > Test Sensors > Start Test. Get all the details here.
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Which Battery Is Compatible With The Qolsys IQ Panel 4?
The Qolsys QR0083-840 is the compatible replacement battery for the Qolsys IQ Panel 4. Only approved batteries should be used. Click here for full details.
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Is The Qolsys IQ Panel 4 Wireless Alarm Control Panel Flash Upgradeable?
The Qolsys IQ Panel 4 can be upgraded in two (2) ways. An upgrade can come over-the-air (OTA) or using AP Mode. Read about upgrading the IQ Panel 4 here.
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How Do I Connect My iPhone To A Qolsys IQ Panel 4?
To control a Qolsys IQ Panel 4 through an iPhone, you need to sign up for a monitoring plan that supports Alarm.com. Click here to learn about the IQ Panel 4.
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How Can I Use a Zooz ZEN16 MultiRelay With a PROA7PLUS?
The Zooz ZEN16 MultiRelay can be used in place of a MIMOlite to control a siren, a gate, or pool pump. Click here to see how to wire and program the relay.
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What Can I Use In Place of a MIMOlite Z-Wave Relay?
Now that the MIMOlite Z-Wave relay is gone, we recommend the Zooz ZEN16 Relay for some applications. Click here to find out what you can do with this relay.
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Where Is The Power Button On The Qolsys IQ Panel 4?
The power button is located on the right side of the panel as you face the touchscreen. Hold it down for three (3) seconds to power on. Read on for more info.
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