Frequently Asked Questions

How Do I Add Alarm.com Remote Services To My Concord 4?
To add Alarm.com services to a Concord 4, connect a SuperBus 2000 Gateway (60-861) to the panel. Then connect an LTE unit to the gateway. Read on for details.
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How Do I Integrate a 4232CBM to a Honeywell VISTA-20P?
The 4232CBM connects to the VISTA panel's keypad bus. It has the option for an RS232 or an RS422 interface with the home automation system. Learn more here.
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Will My Qolsys IQ Remote Work With A Qolsys IQ Panel 4?
The Qolsys IQ Panel 4 will work with a Qolsys IQ Remote, but only with the latest version. An older IQ Remote is not compatible. Keep reading for more details.
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How Do I Configure a Resideo IPCAM-WOC2 for Use w/ TC2?
Setting up the Honeywell IPCAM-WOC2 involves mounting the hardware, powering it on and joining WIFI, then pairing with Total Connect 2.0. Read on for details.
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Can I Use A Resideo IPCAM-WOC2 Without an Alarm System?
The IPCAM-WOC2 works with Total Connect 2.0 and can be used independently from an alarm system. Keep reading to learn more about using the IPCAM-WOC2 features.
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How Do I Add a Working OHD Anywhere Door to Alarm.com?
From within the Alarm.com Customer Website or App go to Device Management and Add a Garage Door Device. Login with your OHD Anywhere credentials. Read more.
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How Do I Add a Working Genie Aladdin Connect to Alarm.com?
Log into the Alarm.com Customer Website or App. Go to Device Management and Add a Garage Door Device. Login with the correct credentials. Get full info here.
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Can I Use A Resideo IPCAM-WOC2 with My PROA7PLUS Panel?
The new Resideo IPCAM-WOC2 can be viewed locally from the Honeywell Home PROA7PLUS touchscreen or PROWLTOUCH keypad. Keep reading to learn more on this topic.
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How Do I Install The PRODCM in an LTEM-PA or LTEM-PV?
The dialer capture module is installed on the upper right side of the LTEM-P Series communicator after powering down. Read on to learn how to install it.
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How Do I Install the PROWIFIZW in a LTEM-PA or LTEM-PV?
The PROWIFIZW is installed in the LTEM-P Series radio by powering the radio down, plugging the module in, then powering back up. For full info, keep reading.
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