Frequently Asked Questions

How Do I Add a Wireless Zone to the Honeywell Home PROA7PLUS?
There are 250 wireless zones on a PROA7PLUS. Including 127 zones for PROSIX and SiX Encrypted Sensors and 123 zones for legacy RF sensors by adding a PROTAKEOVER module. Read on to learn more.
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How Do I Add a 2GIG PAD1-345 to the 2GIG Edge?
Auto-enrolling the 2GIG PAD1-345 with the 2GIG Edge is very easy. This keypad provides basic functionality for arming and disarming. Learn to pair the PAD1-345 with the 2GIG Edge.
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Which Alarm.com Cameras Support 2-Way Audio With the 2GIG Edge?
Not all cameras that can be streamed from the 2GIG Edge support 2-way audio. As a general rule, most outdoor cameras and most PoE cameras cannot do audio streaming. Learn more.
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How Do I Stream Alarm.com Cameras On a 2GIG Edge?
Certain Alarm.com Security Cameras can be live-streamed from the 2GIG Edge Alarm Panel, as well as the 2GIG Edge Remote Keypad. See how you can stream cameras from the 2GIG Edge.
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Which Alarm.com Cameras are Supported by the 2GIG Edge for Panel Streaming?
The ADC-V515, ADC-V521IR, ADC-V522IR, ADC-V523, ADC-V622-WELL, ADC-V722W, ADC-V723, ADC-VC725, ADC-VC726, ADC-VC736, ADC-VC825, ADC-VC826, and ADC-VC836 all Edge stream. Read on.
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How Do I Connect My 2GIG Edge to WIFI?
To reach the Wireless Network Menu on a 2GIG Edge you must know the system's Master Code or Installer Code. It can be reached through Settings. Learn to pair a 2GIG Edge to a wireless network.
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How Do I Arm Away My 2GIG Edge?
The 2GIG Edge can be armed away at the panel, using an added wireless keypad, using an added wireless key fob, or remotely by using Alarm.com. Learn to arm away your 2GIG Edge.
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How Do I Change the Master Code On a 2GIG Edge?
Changing the Master Code on your 2GIG Edge is something you should do for security purposes. Don't leave it at the default MC of 1111. Learn to change your 2GIG Edge Master Code.
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How Do I Delete a Door/Window Sensor from My 2GIG Edge?
Door & window sensors are deleted from the 2GIG Edge like any other programmed sensor. You must access zone settings to reset a D/W zone. Learn to delete a d/w zone from the Edge.
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How Do I Bypass a Zone on the 2GIG Edge?
The 2GIG Edge has a Bypass Sensors Menu where you can bypass zones so that they are not active with the rest of the alarm system. Learn to bypass a 2GIG Edge system zone.
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