Frequently Asked Questions
How Do I Enter Walk Test on a 2GIG GC Touch Alarm Panel?
Access Walk Test on the 2GIG GC Touch by opening Settings with your Installer Code or Master Code, then navigating to Equipment Management and System Test.
What Is a Day Zone (Group 05) Used For on a 2GIG GC Touch?
A Day Zone (Group 05) on the 2GIG GC Touch displays a trouble alert when triggered while disarmed, and an alarm while armed. Follow this link to learn more.
How Do I Use the Clean Screen Feature on the 2GIG GC Touch?
Use Clean Screen on the 2GIG GC Touch to temporarily disable touch input for 30 seconds, allowing you to wipe fingerprints without triggering actions.
Does a 2GIG GC Touch Have a Photo Slideshow Screen Saver?
No, the 2GIG GC Touch does not offer a photo slideshow feature. The panel has a blank screen setting with adjustable Sleep Mode Timer settings. Learn more!
How Do I Rename a Z-Wave Device on a 2GIG GC Touch Panel?
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Access Walk Test on the 2GIG GC Touch by opening Settings with your Installer Code or Master Code, then navigating to Equipment Management and System Test.
Added:
What Is a Day Zone (Group 05) Used For on a 2GIG GC Touch?
A Day Zone (Group 05) on the 2GIG GC Touch displays a trouble alert when triggered while disarmed, and an alarm while armed. Follow this link to learn more.
Added:
How Do I Use the Clean Screen Feature on the 2GIG GC Touch?
Use Clean Screen on the 2GIG GC Touch to temporarily disable touch input for 30 seconds, allowing you to wipe fingerprints without triggering actions.
Added:
Does a 2GIG GC Touch Have a Photo Slideshow Screen Saver?
No, the 2GIG GC Touch does not offer a photo slideshow feature. The panel has a blank screen setting with adjustable Sleep Mode Timer settings. Learn more!
Added:
How Do I Rename a Z-Wave Device on a 2GIG GC Touch Panel?
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
Added:
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
Added:
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
Added:
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
Added:
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
Added:
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Added: