Frequently Asked Questions

How Do I See the Internal Storage on the IQ5 Hub System?
See the internal storage on the IQ5 Hub from the About page in Advanced Settings. The Internal Storage section shows total space, free space, and media use.
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How Do I See the Internal Storage on the IQ Panel 5 System?
See the internal storage on the IQ Panel 5 from the About page in Advanced Settings. The Internal Storage section shows total space, free space, and media use.
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How Do I See the Software Version on the IQ5 Hub System?
Check the software version on the IQ5 Hub from the About page in Advanced Settings. The Software section lists the current Software Version and build number.
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How Do I See the Software Version on the IQ Panel 5 System?
Check the software version on the IQ Panel 5 from the About page in Advanced Settings. The Software section lists the current Software Version and build number.
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How Do I Find the IP Address of the IQ5 Hub Alarm System?
Find the IP address of the IQ5 Hub from the About page in Advanced Settings. Scroll to Wi-Fi Information to see the panel's IP Address when connected to WIFI.
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How Do I Find the IP Address of My IQ Panel 5 Alarm System?
Find the IP address of the IQ Panel 5 from the About page in Advanced Settings. Scroll to Wi-Fi Information to see the panel's IP Address when connected to WIFI.
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How Do I Find the MAC Address of the IQ5 Hub Alarm System?
Find the MAC address of the IQ5 Hub from the About page in Advanced Settings. Scroll to Panel MAC Address to see the panel's unique network hardware address.
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How Do I Find the MAC Address of the IQ Panel 5 System?
Find the MAC address of the IQ Panel 5 from the About page in Advanced Settings. Scroll to Panel MAC Address to see the panel's unique network hardware address.
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How Do I Check the Battery Status on the IQ5 Hub System?
Check the battery status on the IQ5 Hub from the Settings Tray or the About page. See the status of Disconnected, Charging, or Full and the level percentage.
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How Do I Add a 2GIG Audio Detector to the IQ5 NS System?
Learn how to add the 2GIG-FF100-345 audio detector to the IQ5 NS. A 345 MHz daughter card is required. Use the IQ Installer app to enroll via Auto Learn.
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