Frequently Asked Questions

How Do I Hard Reboot the IQ5 NS?
Learn how to hard reboot the IQ5 NS. Press and hold the power button for 30 seconds, and use it only when absolutely necessary. Steps included. Full steps.
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How Do I Hard Reboot the IQ5 Hub?
Learn how to hard reboot the IQ5 Hub. Press and hold the wake/sleep button on the side for 30 seconds, and use it only when absolutely necessary. Full steps.
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How Do I Hard Reboot the IQ Panel 5?
Learn how to hard reboot the IQ Panel 5. Press and hold the wake/sleep button on the side for 30 seconds, and use it only when absolutely necessary. Full steps.
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What Does Z-Wave Diagnostics Show on the IQ5 NS?
The IQ5 NS does not have Z-Wave Diagnostics. Learn why, which panels show the network map, and which Z-Wave tests the IQ5 NS offers instead. Steps included.
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What Does Z-Wave Diagnostics Show on the IQ5 Hub?
Learn what Z-Wave Diagnostics shows on the IQ5 Hub: a map of your Z-Wave network, each device's route, and a key chart for signal strength and repeaters.
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What Does Z-Wave Diagnostics Show on the IQ Panel 5?
Learn what Z-Wave Diagnostics shows on the IQ Panel 5: a map of your Z-Wave network, each device's route, and a key chart for signal strength and repeaters.
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How Do I Enable Ambient Noise Detection on the IQ5 Hub?
Enable the Panel Ambient Noise Detector on the IQ5 Hub in Installer Settings. The panel mics alert on loud noise above a set dB threshold, great for rentals.
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How Do I Enable Ambient Noise Detection on the IQ Panel 5?
Enable the Panel Ambient Noise Detector on the IQ Panel 5 in Installer Settings. The panel mics alert on loud noise above a set dB threshold, great for rentals.
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How Do I Enable the Panel Motion Detector on the IQ Panel 5?
Enable Panel Motion Detection on the IQ Panel 5 under Installer Settings. It uses the panel camera for activity monitoring, not as a security motion sensor.
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How Do I Enable Glass Break Detection on the IQ5 Hub System?
Enable Panel Glass Break Detection on the IQ5 Hub in Installer Settings. The panels built-in microphones act as a glass break detector, with no extra sensor.
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