Frequently Asked Questions

Will My PROA7 or PROA7PLUS Work With A MyQ Garage Door?
A PROA7 or PROA7PLUS cannot control a MyQ garage door, but both will work with Total Connect 2.0. The same application will operate both. Let us explain how.
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Why Did They Switch Batteries on the Resideo ProSeries?
They switched batteries on the Pro Series panels, because of supply chain issues. Once the proper battery was available, it was used. Keep reading for more.
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How Do I Turn Down the Volume on a PROA7 or PROA7PLUS?
Turn down the volume on a PROA7 or PROA7PLUS by using the settings screen. Then adjust the volume slider down. Let us show you how to adjust the panel volume.
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How Do I Delete Wireless Zones From a PROA7 or PROA7PLUS?
Delete a wireless zone from a PROA7 or PROA7PLUS by entering the installer programming mode. Then select and delete the desired zones. Let us show you how.
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How Do I Reset the Installer Code on a PROA7 or PROA7PLUS?
Reset the Installer Code on a PROA7 or PROA7PLUS by entering the Installer's Menu. Monitored customers have more options. Let us show you the different ways.
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How Do I Create An Event Triggered Rule in Alarm.com?
Create an event-triggered rule on Alarm.com's customer website. From there, you set up automation devices to take action triggered by an event. Come learn how.
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How Do I Use the GoControl! GD00Z Garage Door Controller With My Alarm Panel
To use the GoControl! GD00Z Garage Door Controller with your alarm panel, the panel must have a built-in Z-Wave controller. Come, learn how this is done.
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What Are The Wiring Options for a Door or Window Sensor?
The wiring options will depend on the type of contact, the resistor requirement for the hardware, and the zone use case. Keep reading to learn about wiring.
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Is the Resideo PROA7 Compatible w/ All Resideo Door/Window Sensors?
Resideo Panels will work with most Resideo contacts. For more specifics, let us show you the sometimes confusing details of Resideo vs Honeywell Home products.
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How Do I Wire a Door or Window Contact in Series?
Wire multiple door and window sensors together by connecting them in a series circuit. Let us show you the details of how this setup is wired and how it works.
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