Frequently Asked Questions

Can I Use the Honeywell SiXCT With a Wired Overhead Door Contact?
The Honeywell SiXCT has the ability to operate as a wireless transmitter for a Normally Closed overhead door contact. Learn how to use the SiXCT with an overhead door contact.
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Can I Use the Honeywell 5816 With a Wired Overhead Door Contact?
The Honeywell 5816 can be used as a wireless transmitter for a Normally Closed overhead door contact. Learn how you can use a Honeywell 5816 to monitor an overhead door.
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Does a Honeywell Lyric Use Lots of Cellular Data?
The cellular data transmissions that a Lyric System will send to AlarmNet360 are very small. As a result, the system does not use a lot of cellular data. Learn about the Lyric.
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Can I Connect an IQ Panel 2 Plus to Alexa?
If your IQ Panel 2 Plus is connected with Alarm.com, then you can enable the Alarm.com Alexa Skill to control the system using Amazon Alexa. Learn about the Alarm.com Alexa Skill.
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Does Alexa Work with Qolsys?
After setting your Qolsys System up with Alarm.com, you can enable the Alarm.com Skill to start using Alexa voice commands with you system. Learn about Amazon Alexa and Alarm.com.
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Why Do Insects and Small Animals Set Off PIR Motion Detectors?
Motion detectors respond to infrared (IR) energy. Since insects and rodents emit IR energy, they can activate motion sensors if they get close enough. Learn about motion sensors.
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How Do I Find the IMEI Number on a Qolsys IQ Panel 2 Plus?
The IMEI Number is found within the Cellular sub-menu of the About menu. This code is needed to activate the system for monitoring. Learn how to find the IQ2+ IMEI Number.
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How Do I Add an External Antenna to a VISTA-21iPLTE?
The VISTA-21iPLTE supports compatible plug-in cellular modules. You can add an antenna to these cellular plug-in modules. Learn how to use an antenna with a VISTA-21iPLTE.
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Why Can't I Set My Honeywell T6 Pro Z-Wave Thermostat to Permanent Hold?
If you pair a T6 Pro Z-Wave Thermostat with an interactive automation platform, then you can no longer set a permanent hold locally at the thermostat. Learn about the T6 Pro.
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Can I Install a Smart Switch Without a Neutral Wire?
Not all smart switches require a neutral wire. You can achieve a complete smart lighting setup using Lutron Caseta, no neutral required! Learn about smart lighting with Lutron.
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