Lyric Security System: Add Sub User Codes

This video tutorial will show you how to program a sub user codes to be used with the Lyric Security System.

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In addition to the installer code, which allows you deep level programming and adding sensors and functions, as well as the master code which is the default user account with added features, you can also program other types of user codes.

The guest code, secondary user code and duress user codes can all be added to the Lyric Security System for various purposes. In this video we will look at the sub user code, what it is used for and how to program it to the Lyric Security System.

The sub user code is used for secondary accounts on the system. Popular options for sub user accounts are spouses, children or neighbors that you want to have access to your home. Unlike the guest code, a sub user code can disarm the system regardless of what code was used to arm it.

This makes it a better option for housekeepers and repair personnel that may have to enter your home while you are away. You can give them the sub user account code without having to arm the system using that code before you leave.

The Lyric Security System can accommodate up to 47 alternate user codes. Sub users are the most common to fill those slots.

To program a sub user code, you will access the Tools menu and enter your master code. You do not need to use the installer code here as the master code will allow you to add users. Follow the video to see how to access the menu with the master code.

You will choose “users” from the sub menu that appears on the screen. As you will see in the video, you then select Add New from the menu. The fields, except for the code, are already filled out. This is because the sub user code is a formatted using the next available slot.

If this is your first user code, it will be user 3 in slot 3. Installer and Master codes occupy slots 1 and 2. You can, and should, change the name of the user from User3. Highlight the name field and enter the new name. The video will show you all the options for adding the new user parameters.

Once you enter the 4 digit code for that user and click save, the user account will be in the system and can be used to arm and disarm the system.

You should always test new codes to ensure they work properly, in case you unknowingly hit a wrong number on accident. Once you have tested the user code and everything works as you intended you can then give the code to the user you created it for so they can arm or disarm the system as needed.

You can view our other videos that will cover the other types of user codes or view our video library to learn more about the Lyric control panel and its features.


Hi DIYers. Sterling with Alarm Grade here. Today we are going to show you to add sub-user codes to your Honeywell lyric system. We have a video that describes master code programming versus installer code programming. So the panel comes with two code set out of the box. The master code is 1234. That is the code you should use to arm and disarm the system as well as manipulate the master level of programming. The default installer code is the other code that sets out of the box and that is 4112 and that allows you to access the panel's deeper level of programming for zone programming and monitoring set up, communicator set up, and that kind of staff.

So those two codes are in there out of the box but, there is the ability to add up to 46 more codes for various users that may use the system, whether it is a cleaning lady, handy man, family member or employee. There are all kinds of reasons that you will want to add different sub-users so that if the master code is used it will report as the master and you know that the people that have access to the master, must have armed the system.
If you set up a sub-user and that user doesn't have access to to the master code when they arm and disarm it will record as user 3, for instance, or John, or Mark or whatever you label that user 3 code. So by using different user codes you can track who is arming and disarming the system and when those arming and disarming occurred. So, if you want to track your employees are shutting the business and locking up as expected at the end of the night, you can get your text message from Total Connect that John armed the system with user code three and you know everything is in order. That level of who is arming and disarming the system is also stored in the event log. So if you're not monitored it is still gives you the ability to go back in time and say, who armed the system at is this particular time and date?

So we're going to show you how to add sub-user codes now. To add a user, you need to know your existing master code. If you don't know your existing master code, but if your know your existing installer code you can use our video on resetting your master code and then you would have access to the master. But if this is a brand new install, you just have to use the default 1234 code. And if it is not a brand new install you just have to know your installer code or your master code and you will be able to get in.

In this case we just showed you how to change the master code in our prior video, so you notice when I typed in 1234, it didn't it work, and it is because we changed a master the 1397.
Now that we are in our master level programming, if we hit users, we can add a guest code. This guest code slot, can be a little confusing. If you want to add a guest user we suggest that you do it by adding new instead of just manipulating the guest code. The guest code acts a little different and we have a video on the guest code and specifically how that code works. But if you just want to allow someone to arm and disarm the system no matter when, but in a way that will report that someone other than the master did it, all you have to do is add new and you will see user 3 on slot 3, installer code is slot 1, master code is slot 2, and because we have no sub-users in the panel yet, the first one we add will be user 3.

We can tap in the name box and using the keypad screen we can give it a custom name. You will have to clear out the user three portion of it, and you can put in Sterling. And if I'm letting someone else to be my master and am going to be the sub-user, I would put my name in there. I would type into my user code box and am just going to put in 2345, and done. When I save it, you can now see on the user screen that instead of just master, guest, and duress, we now have a sub-user of Sterling, which is set 2345. Now when back out and go to the home screen, hit security, and arm away, 2345 arms the system. Before that code was programmed, 2345 on the screen would have kicked us back out and nothing would have happen.

I can go ahead and disarm. And now we are back to disarmed. If you go and look at the event log, which is accessible from the master level programming, 1397 is our master code because we just changed that. Then we go to events, we can see at the top arm away user three, disarm user 3. Because we have access to the master code we know who user 3 is, and this is our ability at the panel to know who armed and disarmed. Again a great way to keep track of kids coming home from school or employees that are opening up and locking down at the end of the night and all kinds of reasons that you will want to set up sub-user codes in your panel. With this video, you now know how to do that. We hope you have enjoyed this video. If you have any questions on manipulating your panel user codes please reach out. We'd be happy to help and make sure to subscribe to our channel so you are up to date on all these great new videos that we are releasing about this revolutionary new Honeywell lyric system.