2GIG GC3 & GC3e 3.2.3 - Release Notes
- Wireless Encrypted Security Systems
- Small Business Security Systems
- Monitored Home Security Systems
- DIY Wireless Security Systems
- Apartment Security Systems
Firmware Version 3.2.
This document details the new features and enhancements for the release of the 2GIG GC3 Panel Firmware Version 3.2.
New Features: AT&T LTE 4G, 6 digit pin, and support of additional eSeries sensors
Added support for the AT&T LTE 4G
[Model # 2GIG
Added support for additional sensors
eSeries Smoke Detector (USA)
eSeries Tilt Sensor
eSeries FireFighter SMKT/CO List
eSeries Water Sensor
eSeries CO Detector (USA)
eSeries Outdoor Door/Window
eSeries Takeover Module
ort for 6 digit pin codes
Installer Question #71 added
“Security pin code length”
Default: 4 Digits
Option: 6 Digits
When switching to 6 digit codes all existing codes will be appended with “11”
6 Digit Master Code default: 111111
will not restore
panel is set for 6
the panel will
remain set to 6
Q71 will reset to default
are reset to default.
Enhancements and Defect Resolutions:
Resolved panel intermittent lock up of SP1 keypads
Resolved Alarm buttons on partitions screen does not respond after the panel is disarmed
Resolved any trouble associated with zones removed from the panel would not
USB update available on 2GIG website
Any GC3 version can be updated to FW 3.2.3 from USB.
3.2.3 OTA update from Alarm.com
A FW patch is available by cell OTA from 3.2.1 only. (see #3 below for additional
An update over broadband is available from 3.1.3 and above.
3.2.1 OTA Update limitations
FW version 3.2.1 OTA update from Alarm.com has some restrictions. 3.2.1 is only available over the
broadband connection (WiFi, or Ethernet LAN). 3.2.1 O
TA from Alarm.com is not available for updates
over Cellular connection.
Panels must update to version 3.1.3 (over cellular or broadband) to take advantage of Highspeed
broadband OTA update. High speed broadband OTA updates are offered at no charge to the partners.
Cell radio test may fail after cell radi
o swap. Resolution: Remove cell radio and then plug cell radio into the panel
again. Wait for cell to power up and register, then rerun the cell test.
Sensor LOS does not clear if the sensor is learned in with the wrong Equipment Code (eSeries vs non
even after the equipment code is corrected. Resolutions: Delete sensor and relearn with correct Equipment
Pressing * on PAD1 during a Police alarm the system will announce “Emergency” instead of “Police” alarm.
Some GC3e panel were shipped w
ith a Installer Quick Start Guide with an incorrect default installer code. The
default installer code is still 1561.
For additional feature information visit
for the User and Installation and Programming Guides.
Nortek Security & Control LLC
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Carlsbad, CA 92008
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Visit www.nortekcontrol.com for technical support hours of operation
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com or www.2gig.com for a list of distributors in your region
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