COVID-19 Alert To DIYers: COVID-19 has severely affected supplier inventory. Product availability, at the moment, is in flux. If you order today, depending on the product, there may be a significant delay in shipping it to you. We apologize for any delays, and assure you that products will be shipped as soon as we can get them. Before COVID, we had significant stock of nearly every popular product that we sell. But demand has outpaced our supplier's ability to meet it, and has exhausted the stock we had purchased to meet increased demand during the government-mandated lockdowns. If you need the product right away, it is unlikely we will be able to accommodate you. For that we apologize. We ask for your patience as we all navigate this unique situation together. Be nice to our employees, they are doing their best to answer your questions and get your product to you as quickly as they can.
Regarding Shipping: Like our suppliers, shipping companies have been deeply affected by the COVID-19 epidemic. Please understand, at the moment, shipping speeds are varying from their promised times. While we ship most items promptly, UPS and USPS, are often not getting products to our customers within the promised timeframe. We are unable to offer refunds for slower shipping at the moment, as this is not within our control. We pay for the shipping speed requested, and, at the moment, our shipping partners are unable to meet their own standards of speed and reliability (this is true of overnight as well) We apologize for this, but can't do anything about it. Please be aware, however, that shipping speeds still matter. While 3-day shipping may, sometimes mean 4-day shipping, it will still be faster than Ground. If you need your product quickly, please choose faster shipping, as it will be faster. But do not expect to get the product in the expected timeframe.
To installers: We have seen an uptick in orders from individuals we suspect to be professional installers. If you are here to get product quickly because you are unable to get the product at your usual supplier, rest assured, we are also out of the product and won't be able to fulfill your order in a timely manner. Like our end-users, we will be delivering products as soon as we get them in.
The 2GIG Warranty and Repair Information provides important warranty information for various 2GIG Products from Nortek Control. This guide covers warranty durations, exceptions, return product authorization, plus more. This guide is dated 05/01/2018. Learn about 2GIG Warranty and Repair Information.
Dated 05/01/2018
The 2GIG GC2e Fingertip Guide Rev A serves as helpful tool for using a 2GIG GC2e System. This guide covers the home screen, arming and disarming, burglary protection, fire and emergency protection, adding and deleting security codes, system tests, and more. Learn how to use a 2GIG GC2e Alarm System.
The 2GIG GC2e User Guide Rev A shows users how to get the most out of a 2GIG GC2e Security System. The guide covers a system overview, basic operation, panel features, arming, disarming, emergency functions, trouble alerts, system status icons, and more. Learn how to use a 2GIG GC2e Security System.
The 2GIG GC2e Install & Programming Guide Rev A teaches you how to install and program a 2GIG GC2e Security System. The guide covers panel features, an installation outline, mounting, wiring, display screens, the installer toolbox, programming and more. Learn how to install a 2GIG GC2e Alarm System.
The 2GIG GC2e Data Sheet provides complete and comprehensive information for the 2GIG GC2e Security Panel. This data sheet outlines all of the panel's special features. All the information you could want to know about the GC2e is included here, including compatible accessories. Learn about the GC2e.
The 2GIG eSeries Comparison Sheet explains the differences between the 2GIG GC2e and the 2GIG GC3e Alarm Panels. The eSeries Panels from 2GIG improve upon their existing systems by providing a refreshed look and adding support for 2GIG Encrypted Wireless Sensors. Learn about the 2GIG eSeries Panels.
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2GIG Warranty and Repair Information - Dated 05/01/2018
2GIG GC2e - Fingertip Guide Rev A
2GIG GC2e - User Guide Rev A
2GIG GC2e - Install & Programming Guide Rev A
2GIG GC2e - Data Sheet
2GIG eSeries Comparison Sheet