2GIG Panel Firmware Update Paths - TB2019-08-21

TB
2019
-
0
8
-
21

2GIG Security Panel

Update Path
s

Firmware
Upgrade
–

GC
2


•

Firmware
Update

Ca
ble

(Rflash
D
) and Updater Tool

o

All
versions can be updated

dir
ectly

to the curre
nt version
.

▪

Firm
ware
1.
10 and above

contain

a
n

XCVR
2

update

for
versions
before

1.1
0
.

•

OTA

o

O
TA is available through the dealer site
s

for
firmware version
s

1.12
and

above

to the current version.




Firmware
Upgrade
–

GC3/
GC3
e


•

USB

o

All versions can be updated directly to the current version.

•

OTA
–

Cell

o

All versions before 3.2.0 can be updated by OTA patch up
date through the Alarm.com dealer site.

o

There is no cell patch update available for 3.2.1.

o

3.2.1 can be updated to 3.2.3 by cell OTA through
the
Alarm.com

dealer site
.

•

OTA
–

Broadband

o

Broadband OTA is available starting in firmware 3.1.3.

o

All versions 3.1.3 and later can
be updated by broadband OTA through the Alarm.com dealer site

and
can be updated directly

to the current version.










Nortek Security & Control LLC


5919 Sea Otter Place


Carlsbad, CA 92008
-
6517 USA



For technical support in the USA and Canada:


Phone: 855
-
2GIG
-
TECH (855
-
244
-
4832)


Email: 2gigtechsupport@nortek.com


Visit www.nortekcontrol.com for technical support hours of operation


For technic
al support outside of the USA and Canada:


Contact your regional distributor


Visit www.nortekcontrol.com or www.2gig.com fo
r a list of distributors in
your region





Copyright © 2018 Nortek Security & Control LLC