Finding the Installer Code on a VISTA-21iP

Finding the Installer Code on a VISTA-21iP


Description

https://www.alarmgrid.com/faq/how-do-i-find-my-vista-21ips-installer-code http://alrm.gd/get-monitored.


Transcript

hey di wires I'm George from alarm grid today I'm gonna be helping you guys find your installer code for your Honeywell or residual vista 21ip now today we're going to be using the vista 21ip I have a 61 60 a 60 150 keypad 61 60 as an alphanumeric which is why you see it actually spells out disarmed ready to arm and then the 6150 is fixed English so it just has the ready light and AC and the corner letting me know that the transformer is plugged in now there's gonna be various situations where you might need the installer code for instance if you just bought a brand new system then the code should come defaulted and you need the installer code because that's what you actually use to program the system if you're doing it from an alpha numeric keypad which is what we recommend to use for programming now the installer code is what allows you to go into the programming mode and change the panel settings the zone settings configure zones configure dialer delays Central Station information all that stuff you need the installer code for now we also have other situations where you may have moved into a house and there's already an existing system there and the previous owners didn't leave you the codes the only way to find your true installer code is to test the installer code which is always going to be four digits and then the 800 command after so for instance if your installer code if you have a default system it comes with the default installer code of four one one two that means you'd have to enter in four one one two eight zero zero and that'll put you into programming the way to know if you're in programming the screen will actually say installer code 20 if you're using a 60 160 and if you're using a 60 150 which is the fix English it'll only say 20 on the screen so right now my panel is defaulted so we're treating it as a brand new system if I enter in for one one to eight zero-zero installer code 20 on the screen and then since both key pads are linked to the same system this one also goes into programming mode and you'll see 20 on the screen now I'm just gonna go ahead and exit out always exit out using star 99 if you do any other command you may be locking yourself out of programming which if you lock yourself out of programming I'm gonna show you guys how to do a back door method to get into programming so what happens for those of you who the panel is not new for one once for one one to eight hundred did not work it did not take you into the installer code menu that means you're gonna have to either contact the previous owners and hope that they know it or you're gonna have to contact the previous company and hope that they give it to you some companies will not give you the installer code because they claim that it is a security breach keep in mind the installer code is never used or should never be used to arm the system the only time you can use the installer code to disarm an alarm system is if it has been armed with the installer code so that's why over here at alarm grid we always keep the installer codes defaulted and we always make sure you know the difference between your installer code your master codes which that's what you use to arm the system or your other sub-user codes which is again other codes that you give out to maybe employees your family members people that come and do maintenance on your house you may want to make extra code for them but the installer code is only ever used to go into programming never to arm or disarm all right so going back to what I was saying what happens if you don't know the installer code and it's not going into programming the only other thing you can do at that point is to backdoor into the system to backdoor into the system you have to power it completely down so you have to unplug the transformer and unplug the backup battery and I'm gonna show you the commands here in a second alright so right here we have our Vista 20 one IP we have our backup battery and I have my transformer plugged into and not lit out to the side the transformer or the power supply looks like this it's a big beige brick and it's going to be plugged into a wall outlet what you're gonna want to do first go ahead and unplug the transformer from the wall when you're powering it down so you unplug it from the wall don't give me one moment after you unplug the transformer from the wall you now unplug the backup battery I'm just gonna unplug the red wire it doesn't matter what wire you unplug the red or the black you just need to unplug one once you have the transformer unplugged from the wall and you unplug one of the wires from the backup battery we're gonna go ahead and look at the keypads just to make sure that they're completely off after you've checked the keypads and you've confirmed that the LCD displays are now off you know that you have powered down the system completely some people have multiple transformers throughout the house and they don't know which one belongs to the system I guarantee you there is a transformer in your house you just have to find it I've seen installers plug this in on the roof of the garage is where the garage motor plugs into sometimes it's not always in the most obvious spot because they don't want anyone just coming and knocking it out by accident or trying to power your system down so if you got a good installer that installed the system he more than likely put the transformer somewhere that's not in plain view so you will have to do some searching for it if it's not next to an outlet right next to the system alright so after I've confirmed that my my keypads are completely off I'm gonna have to power it back on now you don't have to plug the backup battery in right away if you want you can it's not going to power on the system so watch I'll go ahead and plug the little red wire back in now I just put it back on the lead and again the key pads aren't powering on the only time the panel will power on is when you plug the transformer in so as soon as you the transformer and you have a time limit of 50 seconds you have 50 seconds to head over to the keypad and you're gonna press and hold star and pound now it doesn't matter if you're using a sixty one sixty or a sixty one fifty it helps if you have a sixty one sixty if you're gonna do deep level programming but if you're just trying to get the installer code you can do it with either or you just have to press star and pound upon powering up so I'm gonna plug in the transformer now just to show you guys if they start powering on immediately I'm gonna go ahead and hit star and pound and you're gonna hold it down until it sets installer code 20 and it's almost immediate so again this is the process you would do if you do not have the installer code once you're in programming you can go ahead and default or change your installer code right now I have minus four one one two if I want to change it to four one one one I have to enter in my command star to zero it's already in the field but sometimes we just want to make sure we're gonna hit star to zero and then our new installer code so I'm gonna hit scar to zero and I'm going to change it to four one one one those three things are to confirm that the code has been accepted and if I want to try it oh by the way it jumps to the next field after you've completed that field if I want to test out my installer code I'm gonna hit star 99 to exit it brings me back to the main screen and again remember I just changed my installer code to four one one one so that means I have to use for one one one and then eight hundred after that so I'm going to enter in for one one one eight zero zero and that should put me into installer programming now again I was just showing you guys that you can change the installer code to make it your own um another thing you can do if you want to display the current installer code you can hit pound to zero and it will actually scroll through the numbers for one one one so it gives you four dings and it'll actually show you the current installer code so as you saw it set for one one one um I'm not gonna leave it as that I want to default it so I'm again I'm gonna do my code to enter it to change it which is star to zero for one one clue jumps to the next field and I'm just gonna hit star 99 to exit out yes so that is just a quick video as you can see if you have a new system your your system should be defaulted with the installer code for one one two if you're moving into a house and you don't have your installer code you will need to do the back door method sometimes companies can even lock you out of doing the back door method if you try the back door method and you hear a long error tone beep when you press and hold star and pound that means you are locked out of programming and that the panel is bricked so you're more than likely the best option at that point would be to replace it with a brand new one but if you guys need any help whatsoever feel free to contact us at support at alarm grid comm if you found the video helpful make sure you hit like underneath subscribe to YouTube channel and hit the little bell icon to enable notifications so whenever we upload a new content you guys get notified I'm Jorge and I'll see you guys next time


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