COVID-19 Alert To DIYers: COVID-19 has severely affected supplier inventory. Product availability, at the moment, is in flux. If you order today, depending on the product, there may be a significant delay in shipping it to you. We apologize for any delays, and assure you that products will be shipped as soon as we can get them. Before COVID, we had significant stock of nearly every popular product that we sell. But demand has outpaced our supplier's ability to meet it, and has exhausted the stock we had purchased to meet increased demand during the government-mandated lockdowns. If you need the product right away, it is unlikely we will be able to accommodate you. For that we apologize. We ask for your patience as we all navigate this unique situation together. Be nice to our employees, they are doing their best to answer your questions and get your product to you as quickly as they can.
Regarding Shipping: Like our suppliers, shipping companies have been deeply affected by the COVID-19 epidemic. Please understand, at the moment, shipping speeds are varying from their promised times. While we ship most items promptly, UPS and USPS, are often not getting products to our customers within the promised timeframe. We are unable to offer refunds for slower shipping at the moment, as this is not within our control. We pay for the shipping speed requested, and, at the moment, our shipping partners are unable to meet their own standards of speed and reliability (this is true of overnight as well) We apologize for this, but can't do anything about it. Please be aware, however, that shipping speeds still matter. While 3-day shipping may, sometimes mean 4-day shipping, it will still be faster than Ground. If you need your product quickly, please choose faster shipping, as it will be faster. But do not expect to get the product in the expected timeframe.
To installers: We have seen an uptick in orders from individuals we suspect to be professional installers. If you are here to get product quickly because you are unable to get the product at your usual supplier, rest assured, we are also out of the product and won't be able to fulfill your order in a timely manner. Like our end-users, we will be delivering products as soon as we get them in.
The SkyBell DBCAM-TRIM is a 1080P WIFI video doorbell designed for narrow installations. It offers the same functionality as the larger round model, but in a more compact design. It is designed for use with the SkyBell app and Total Connect 2.0. Buy the SkyBell DBCAM-TRIM from Alarm Grid.
Description
The SkyBell DBCAM-TRIM is a 1080P WIFI video doorbell designed for narrow installations. Honeywell's AlarmNet division announced the DBCAM (rebranded round SkyBell HD) integration as the first video doorbell to integrate with their interactive alarm service Total Connect 2.0. That was the original round model and it caused a ton of buzz in the security industry. The DBCAM's unique ability to offer customers reliable two-way voice and 1080P HD video technology with anyone at their front door spread quickly. After the release enough customers complained about the width of the video doorbell not quite fitting their narrow existing space. Thus we have the DBCAM-TRIM!
Both the DBCAM (2.8 inches wide) and the DBCAM-TRIM (1.44 inches wide) are equipped with a full color night vision camera with a 180 degrees PIR motion detector (up to 10 feet) . The wide angle motion is matched with a 180 degree CMOS image sensor that operates at 15 frames per second (fps). The doorbell can be mounted with the DBCAM-WMK wedge kit to properly angle the camera based on the specific environment. The omni-directional microphone and integrated speaker (105 dB SPL at 1 cm) allow homeowners to quickly fire open the app when motion is detected and start a conversation from anywhere in the world. The best added value of these video doorbells is the ability to store video clips on the cloud with TC2.
The TRIM can work with an existing low voltage mechanical doorbell system or retrofit a 12VDC or 24VAC power supply. After installation it must be paired to a local 802.11 b/g/n, 2.4 GHz WIFI network. This is how all video is transmitted to Total Connect 2.0 and the native SkyBell app. Since the DBCAMs are designed for outdoor installation they can handle temperatures ranging from -40 to 140°F (-40 to 60°C) and are IP54-Rated for dust and water resistance.
Note: You will need a 10 ohm / 10 watt resistor if you intend on using the DBCAM in a location without a mechanical chime. More information can be found here.
I apologize as I answered incorrectly earlier. I was confusing the Skybell app, which does allow multiple Skybells on one account, with the Total Connect 2.0 service, which does limit you to one Skybell per TC2 "Location". Unfortunately, in the end, it's not very easy to have more than one Skybell on a TC2 account but there is a possible work around. If you break out your Skybells to individual Skybell accounts, you could have multiple Skybells tied into one TC2 account. You'd have to sign up for our standalone Video plan (available at https://www.alarmgrid.com/video-monitoring) which is usually $15/month but we discount that to $10/month when joined with another existing TC2 account and then you could use that separate video plan as a 2nd TC2 Location with the 2nd Skybell connected. I realize this is not a very elegant solution as you'd not be able to have the one Skybell app with multiple Skybells, and that it does incur higher monthly costs, but it is a possible solution. Let us know if you have any questions and feel free to sign up for the standalone video plan when you're ready if you decide to give it a try.
Phillip North
I tried to add an additional skybell to my account TC 2.0 and it said that i can only have one connected to TC. Is there something that needs to be changed or activated on alarm grids end to have two skybells on my account?
ciara hibbert
Hi Phillip,
Thank you for contacting us!
In order for you to see that option in Total Connect 2.0 it needs to be enabled in your services. Are you currently monitored with us? If so email us at support@alarmgrid.com or call us at 888-818-7728 so we can assist you with that. If you are not monitored with us please contact your monitoring company to assist you with that.
If you didn't know, we offer monitoring plans as well here at https://www.alarmgrid.com/monitoring
Phillip North
Hello,
I just set up the honeywell skybell via the skybell app, howerver when i try to sync it with my lyric panel nothing happens. I also do not see the doorbell menu on my TC 2.0 app.
ciara hibbert
Yes, you can have multiple SkyBell devices on the same account. You can have multiple SkyBells on the same house, on the same WiFi network and in the same account.
Phillip North
Can I have more than one skybell on my lyric system?
Derek Cassese
Awesome. Thanks
Bryce
Then yes it is the same as on their website. It is also free to add to to your Lyric
Derek Cassese
Just have a Lyric Panel but want to make sure I can use this with SkyBell app and get all the features like quiet time etc. Not sure I will even add to panel at this point.
Bryce
Yes but this one is specifically for Total Connect. If you have an Alarm.com panel that you would like to integrate with it then you need this Alarm.com version: https://www.alarmgrid.com/products/alarm-com-adc-vdb105
Derek Cassese
Is this the same as the SkyBell Trim Plus on the Skybell website?
Joe Gonnella
Nope, you can use the Skybell with any of our plans that support Total Connect 2.0.
Robert
Do i need a Platinum level account to use this with total connect?
Frank
This is still a new integration and at this time it is somewhat limited. There is no ability to use SkyBell as triggers for automated rules. You can always setup a Smartthings hub as a secondary controller in tandem with your security system to get the most use out of your skybell.
John
So aside from being able to view live, download video, 2-way voice through TC 2.0, can it actually be used for automation or rules? It seems to be quite capable with other platforms like SmartThings, but the integration with TC2.0 seems very limited.
Joe Gonnella
The Skybell HD can connect to a Total Connect 2.0 account. It cannot connect directly to the LYNX 7000.
John
Can this be used with a Lynx 7000? Either as a sensor when triggered or as a camera and viewed on the panel?
Trell
Hey Joe...Yes, I do have it connected to my TC2.0 account. I was just curious about viewing the live feed from the skybell on the Tuxedo like my other cameras
...oh well, thanks for your reply.
Joe Gonnella
It is not possible to view the Skybell HD at the Tuxedo Touch but you could integrate it through a Total Connect 2.0 account so that you could use one app to control your system and view your front door. Do you have Total Connect 2.0 service now?
Trell
I recently installed one of these and I think it's an awesome device. I have the TC2 service and got it connected very easily. Now, there's only one issue I'm having with this...There are 2 Tuxedo Touch Wifi keypads and 6 Honeywell ipcams included in my security setup, one camera being the outdoor version (can't remember model off hand) on my front porch that I would love for the Skybell Trim to replace but I can't get the Tuxedo connected to it. Is it possible to view video from the Skybell on the Tuxedo Touch Wifi?
Sterling Donnelly
We love the new design too! The latest Lyric firmware has a button for Skybell but at this time, it doesn't do anything. A future firmware update will unlock the ability to tie in a Skybell to your Lyric so keep an eye on our blog for mention of that functionality being released.
Also, are you still interested in switching to us for your alarm monitoring service?
Richard Ramirez
I love the redesign. It will finally fit my narrow door frame without issue. Just one question - we know that it is compatible with TC2, but how do you add (or access) the Skybell to/from a Lyric Control Panel?
* Based on a 10% APR with 12 months financing. APR's will vary between 10% - 30% based on credit score and various factors.
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