Resetting a Honeywell Tuxedo Keypad

Resetting a Honeywell Tuxedo Keypad

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In this video, Joe shows users how they can reset a Honeywell Tuxedo Touch Keypad. There are four possible resets that a user can perform through a Tuxedo Touch Keypad. These four possible resets include a keypad reboot reset, a keypad factory reset, a Z-Wave reboot reset and a Z-Wave factory reset.

If a user performs a keypad reboot reset, it will basically be the same as power cycling the keypad. The keypad will power down and then power back on. All the settings for the keypad will be retained. This can be useful if the keypad isn't responding normally for whatever reason. You can perform a keypad reboot reset in one of two ways. The first way is to use a small thin object to press the reset button on the device. The other way is to choose the keypad reboot reset option fusing the keypad menu.

If a user performs a keypad factory reset, all the device settings and configurations will be restored to their factory default. However, this will not clear all the Z-Wave devices from the Tuxedo Touch. But it will reset their names. The factory reset will also remove any programmed rules and scenes. Performing a keypad factory reset is generally a good idea if you are taking over a Tuxedo Touch Keypad from someone else and you want to start fresh with factory default settings.

If a user performs a Z-Wave reboot reset, the internal Z-Wave card for the Tuxedo Touch will basically power cycle. This will not clear any settings or configurations for the Z-Wave controller. A Z-Wave reboot reset can be helpful if a Z-Wave device is not responding like normal and nothing else seems to fix the problem. If you want to perform a Z-Wave reboot reset, then you can choose the appropriate option from within the device's menus.

If a user performs a Z-Wave factory reset, then all Z-Wave devices will be cleared from the Tuxedo Touch Keypad. As a result, any Z-Wave device that you want to use with the keypad will need to be re-added. Additionally, you will need to reprogram any smart scenes that were previously enrolled. Keep in mind that any Z-Wave device will need to be cleared from the network before it can be successfully re-added to the network.


Hi, DIYers. Joe from Alarm Gird. And today, we're going to talk about how to reset the Honeywell Tuxedo Touch keypad. There's four different reset options in the keypad. There's a keypad reset, a keypad factory default, a Z-Wave reset, and a Z-Wave factory default. We're going to go through each one today. The keypad reset, all that really does on the unit is power cycle it. So it's going to fully power it down, and then it'll power it up. This is a great thing to do if you're troubleshooting the device, as many times a reset can fix any weird bugs that you're seeing on the system. And it's the best thing to do when you're first starting to troubleshoot your Tuxedo Touch. The factory default for the keypad or for the unit is also on the same menu. So let's head over to the menu, and we'll show you what it looks like. So on our Tux, we're going to click on the Tools icon. Then we're going to click on System. And then we're going to do Advanced Setup. Now here, you're going to want to enter your installer code. It's four, one, one, two is the default. And then right here, you'll see we have the Keypad Reset and the Factory Default. Now again, the Keypad Reset, what this is going to do is it's going to power cycle the Tuxedo Touch. So it'll just kill its power, and then it'll boot back up. The Factory Default, on the other hand, is going to fully default all of the settings on the Tuxedo Touch. So that's an option that you're going to want to use if, perhaps, you want to get this thing back to its original setting before reinstalling it. Maybe you have a system that you're just installing with a used keypad. It's a good option to do there. Or if you want to bring the keypad back to just its general features to start fresh again, you can do that with it too. One thing to know about the factory default though, is that this is not going to clear all the Z-Wave information on a Tuxedo Touch. It will drop all the names that you have programmed to the devices, but it's not going to drop them from the system itself. And we're going to go over how to do that. There's one other way you can do a keypad reset on the unit. On the back of the Tuxedo Touch, on this side right here, there's a little button. Let me take it off of its back plate so you can see what I'm talking about. This little button right here, if you get a thumbtack or a paperclip and you push that down, that'll perform a keypad reset. So if you don't want to use the option-- here. I'll put it back on the back plate first. If you don't want to use this particular option on the front of the keypad in the menu, you can hit that button right there, and it'll perform the same exact function. Now, let's check out the Z-Wave reset and the Z-Wave default. So we're going to go back to the main menu. And then I'm going to click on Automation. And then I'm going to click on the Tools icon next to the Z-Wave icon down here. This is going to bring us into the deeper level menu for our Z-Wave programming. And you'll see down here on the bottom we have Z-Wave Reset and Z-Wave Default. Now, the difference between these two is that the Z-Wave Reset, what that's going to do is it's going to power down the Z-Wave controller, power it back up again. This is great to use-- as you can see it times out and it'll go back to the main menu. But the Z-Wave Reset is good to use if you have a Z-Wave device that isn't functioning properly. It's not going to drop any of the settings that are in the Tuxedo Touch. It's just going to reboot it, refresh it, and in many cases that'll get it start communicating with the Z-Wave device again. Now, the other option that you had in there is the Z-Wave Factory Reset. Let me go back into the menu first. Or the Z-Wave Default. Pardon me. So if we click on this, what this will actually do is this is going to fully default the Z-Wave controller. So anything that's programmed in, it's going to drop. And it's going to get it back as if it was right out of the box or brand new. What you will have to do, though, is after you do your Z-Wave default, if you do have devices that were programmed in the Tuxedo Touch, you're going to have to do an exclusion on those devices first to get them to be able to programmed into another Z-Wave controller or back into the Tuxedo Touch. That's because with Z-Wave devices, when you program them into a controller, they receive information from that controller. And they'll hold that until they're excluded and that gets cleared off them. So let's walk through this once just to show you what I mean. So what I'm going to do is I'm going to learn in a device. I have a Z-Wave switch down here on the floor to the Tuxedo Touch. Then we're going to operate it. Then we're going to do a factory default, and I'm going to show you that you're not able to relearn it back in until we exclude it to clear out the Z-Wave device first. So the first thing I'm going to do is go to Automation. I'll go into my Z-Wave menu. I'm going to do Add Device. So now the Tuxedo Touch is in learning mode for a new Z-Wave device. So on the Z-Wave device, I'm going to click the Function button. And as you can see, we have a multi-level switch that was added. That's the switch that I just programmed in. So if I go back, you'll see that it's right here. And I can operate the device. So now if I go back into my Z-Wave menu, and I do a Z-Wave Default and click Yes, this is going to default the Z-Wave controller. And as you can see, the switch has been dropped from the Tuxedo Touch. Now, when I go to try to re-enroll it to the Tuxedo Touch, because we didn't clear out the Z-Wave switch first, it's going to have an issue when trying to learn back in. So just to show you this, if I click Add Device and I click on the Function button on the switch, it will not learn back into the Tuxedo Touch. So what I'm going to do is back out of the menu, go back in. I'm going to do a Remove Device first and then hit the Function button. As you can see, the device was found and it was removed. So now we should be able to add it back in. So I do Add Device. And as you can see, the switch has been enrolled back into our Tuxedo Touch. So just keep that in mind if you do use the Z-Wave default on your Tuxedo Touch, all the Z-Wave devices that are enrolled to the system, you'll have to exclude them first before they're able to be reprogrammed back into a Z-Wave controller. If you do have any questions about the Tuxedo Touch, alarm systems, or alarms in general, feel free to reach out to us. You could hit us on email at, give us a call at 888-818-7728, or head to our website, If you did enjoy the video, feel free to subscribe. If you want to be updated when we post future videos, hit the notification button below, and we'll send you an update when we do so. Thanks for watching, and have a great day.