The Honeywell Lyric Security System Will Allow for Different User Codes

The Honeywell Lyric Security System Will Allow for Different User Codes

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In this video, Jorge shows how you can program multiple user codes to a Honeywell Lyric System. You can use these user codes that you program to arm and disarm the system as needed. There are also other codes programmed with the system, including a Master Code, Installer Code, Guest Code and Duress.

A user code is somewhat of a "standard" code for the system. These codes are used for arming and disarming, but not much else. The advantage to setting up multiple user codes is that everyone who regularly uses the system can have their own code. This is good for identifying who used the system last at any given time. Each code on the system is four (4) digits in length. A total of 48 codes can be set up on the Lyric System.

The Master Code has some more permissions than a standard user code. This code can be used to enter the Master Tools Menu to make various system changes. The Installer Code can access the Installer Tools Menu for making deep level programming changes that cannot be performed using a Master Code. However, the Installer Code can only disarm the system if it was used to arm it. Meanwhile, a Guest Code is even more limited than a user code, as it can only disarm if it was used to arm.

Finally, the duress code is a unique user code on the system. When you enter the duress code, it looks like the system was disarmed like normal. But in actuality, entering this code sends a secret duress signal to the central station. This lets the central station know that they need to send help to your premises immediately. You should only enter the duress code if you are in a serious hostage situation, and you need to discreetly call for help without letting those around you know.


Hi, DIY-ers. I'm Jorge from Alarm Grid. So some of you may be wondering, does the Honeywell Lyric allow you to add different user codes? The quick and easy answer to this is yes. You can add up to 44 different user codes into this Lyric alarm system. There's also four existing codes-- the master, the installer, the duress code, and the guest code. So there's actually a total of 48 user codes that you can have on the Lyric. But 44 can be added for anyone else that you-- if you have the system in a business, or if you have the system in a residential home and you guys have multiple family members that you want to have access to the system, or friends, then you can have up to 44 individual, separate user codes. And then there's four pre-configured codes in the system that you can change as well. I'm going to show you guys how to do that right now, actually. So the first thing we're going to go ahead and do is if your system is at the main screen here, where it says Security Automation Video, I'm just going to click on Security. I'm going to go to Tools. Now, if you've got the system brand new out of the box, the default master code is 1234. And that default master code is what you're going to use to change and add any other user codes. So it times out if I don't enter in a code. So I'm going to hit Tools again. And I'm going to enter in 1234. If you are not taken to this screen that says Users, Events, Advanced, Keypad-- you can read the rest-- then you are not entering in the correct master code and your master code has been changed. Now, you can default that by using the installer code, which is a code that you actually go in to change the programming, add sensors, change the reporting, whole bunch of different things. But that's the installer code menu. This is the master code menu. As you see here, this is where we're going to add all of our users. So the first user is going to be the master code. Master code is always going to be user number 2. User number 1 will always be the installer code on a Honeywell system. So user 1 is the installer code. You're not going to see the installer code on this screen, because that actually is only changed through the installer menu. So the one that you can change is the master code. You just highlight it. You hit Edit. You can go into the user code and enter in your code. I'm going to leave mine defaulted as 1234, just going to hit Done. If you have Z-Wave locks, you can actually put Z-Wave Lock Control. And you can enable the Z-Wave unlocking door. What that means is that if I enter in my master code at the Z-Wave lock, it unlocks my door and it disarms the alarm system. So that's pretty neat there. If you don't want the code to be pushed down to the Z-Wave lock, you can just Z-Wave Lock Control, no. All right. I like having the Z-Wave lock control, so I'm just going to hit Yes. And I'm going to go ahead and hit Save. And again, this is my duress code. The duress code, if you guys do program one in, is actually if you guys are ever held in, like, a distress situation, in a hostage situation, and you need to disarm the system because the burglar or whoever is breaking in is telling you to disarm the system. if you have a duress code programmed in, you can enter in that code. It will disarm the system, making it seem that everything is fine. But on the back end, it's sending an emergency panic signal over to the central station. And they're going to send the police out to your house right away, because they saw that you entered in the duress code. Now if you guys program in the duress code, make sure that you guys only use it in emergency situations. You do not want to have a false alarm. Some cities and counties out there you do have false alarm fees. So you always want to make sure if you're being central station monitored, you check in with your police department or Sheriff's office, and you check what are the rules and fines that they have. Sometimes, some cities and some counties, they'll give you the first one, two, or three warnings for free. But then anything after that, they'll start accruing. Like 25, 50, 75 100. I've seen some fines even go up to $300, $400 for just the first one. So make sure that if you are being central station monitored, you actually look at the rules on your county or your-- or your police department's website, all right? So that's what your duress code does. You also have a guest code. So if you want to set up a guest code if you have, like, a nanny coming in, or if you have people coming in to do work on your house, and you want them to only be able to disarm the system with that certain code, you can given them a guest code. If you have children, family members, brothers, sisters, co-workers, if you're doing this in a commercial location and you have employees, managers, you can go ahead and actually create a normal user. You can hit Add New. You can give the user a name. I'm just going to cancel. You can enable the Z-Wave lock control. You can give them a separate user code. All right. I'm just going to hit the back arrow key all the way out. Now, that was the master code menu. That's how you add multiple user codes to the system. If you guys ever need to change the installer code, you have to go to Tools, enter in your installer code. Mine is default to that 4112. You go to Program, Installer Code, and you can change the installer code there. Remember, I told you, you couldn't change it from that user code menu in the master menu. The installer code is what you use to go in to program. And as you see, if I go into programming, I can change all of my zones, communicators settings, reporter settings, system type. There's just a lot of things with the installer code that you can do. Now, this is all stuff that I'm doing locally. What happens for those of you who actually have a Total Connect account? If you have a Total Connect account, it makes life so much easier. You can add and create users to the total Connect Account and it'll actually push them down to your panel. So for instance, I'm going to show you guys right now here. Let me go ahead and enable. So if you have Total Connect, meaning you have an active service with an alarm company and they've set up your Total Connect account for you, you can actually create and delete users through your Total Connect app. And they'll get pushed down to your panel. So if I go ahead and I sign into my Total Connect account-- give me just one second. Signing in. I can go ahead and go to My Users, which is on the bottom hand. Again, I'm doing this on a smart device, whether it's your iPhone, a tablet, an Android phone. You want to make sure you have your Total Connect credentials and you've logged in correctly. If I go here. And then right now I'm logged in as the admin user. So what I can go ahead and do after I'm in users, you see in the top right, there's a little person with a plus sign right next to the two arrows going in a circle and the little funnel, which is filter. I'm going to hit the person with the plus sign to add a user. I'm going to do a standard user-- standard user only. For this, it's going to ask me for the first name, last name, for the user name. This standard user is actually for the Total Connect account, but it will actually push down to the panel as well. I'm actually going to go in and cancel this. And I'm just going to do a panel only user, just to show you guys how easy that is. I'm going to do Panel Only. That means that's going to give you a user code that goes directly to the panel only. It's not going to give them a Total Connect login. You can give them the first name, last name. I'm going to give them-- I'm just going to name this Test. And I'll name it 1. I'm going to do Panel Only user. I'm going to give them access to the office Lyric security system. And I'll give them the user code of 4321. All right. Now, do I want them to have access to the lock as well? Sure. I'll give them access to the lock. I'll create the user. User Code Information Confirmation. The user code has been updated. Automation sync has been initiated to update the user code in your panel. So what that means is as soon as I created the user, Total Connect now needs to send that information down to the panel. So this warning is actually pretty neat, because it's letting you know that it's sending the user code down automatically. I'm just going to hit OK. Now what I'm going to do to make sure that it went through, I'm going to go to My Events. And if I go to My Events, you'll see at 10:22, User Sync Begins. And then at 10:23, the User Sync was successful. So now if I go to my system and I use the user code that I just entered in Total Connect, I'm going to try to do an Arm, Away with my user code for 4321. Armed. Away. Exit now. I'm going to do disarm, 4321. Disarmed. Ready to arm. And just to show you guys that it did go through, I'm going to go into my Tools. My master code is 1234. I'm going to go into My Users. And you'll see it has a test. It actually labeled it as Test 3. I don't know why. But you'll see that enabled the Z-Wave lock control and learned it into user slot number 3. So it just grabs the next user slot available and it learns it into that slot. And I was able to do that all through Total Connect. So if you guys have a Total Connect account, you'll see-- you see how much easier it is. If you guys have any questions at all whatsoever on how to add multiple codes to your Lyric system, how to setup Total Connect accounts, how to get signed up for monitoring with us, send us a quick email to If you found the video helpful, make sure you hit Like underneath. Subscribe to the YouTube channel and enable notifications so when we upload new content, you guys get notified. I'm Jorge and I'll see you guys next time.